Area Manager (Warehouse)

Job Role Solution Architect

Experience 15+ years

Notice period Immediate

Location - Bangalore

Note: OMS & Retail domain Experience is mandatory

Introduction

We are looking for an experienced Solution Architect with strong hands-on expertise in Java and Microservices architecture.

Responsibilities include:

- Design and define end-to-end solution architecture for enterprise applications using Java and Microservices.

- Lead architecture discussions, technical design reviews, and solution blueprints.

- Drive microservices-based application design, including service decomposition, API contracts, and integration patterns.

- Define and govern RESTful API standards and service-to-service communication.

- Work closely with product owners, business stakeholders, and development teams to translate business requirements into technical solutions.

- Provide technical leadership and mentorship to development teams.

- Ensure solutions meet non-functional requirements such as scalability, performance, availability, and security.

- Review code, architecture artifacts, and ensure adherence to best practices.

- Support DevOps, CI/CD strategy, and cloud-native adoption.

- Identify technical risks and propose mitigation strategies.

Primary Skills :

- 10+ years of proven experience in the industry, with at least 3 years as an Architect or similar role designing and developing enterprise-scale applications.

- Bachelors in engineering / technology (4 year) or master's in computer applications (2 year)

- Must possess at least 6+ years of Software development experience.

- Expert knowledge in at least one object-oriented programming language like Java, one backend framework like Spring Boot / Node JS, one UI framework like React JS / Angular JS and RDBMS or NoSQL database.

- Excellent knowledge of front-end programming languages, such as HTML, CSS, JavaScript, and AngularJS, with the ability to render server-side and client-side content.

- Helps identify newer practices and adoption of existing ones. Ensure that the code quality is maintained via own and/or peer code reviews.

- Can lead the team in delivery of backend and user interface code. Ensure that the DevOps tasks are

executed well.

- Ensure that the software has the correct level of logging & monitoring in Production and LLEs.

- Exceptional problem-solving skills.

- Excellent written and verbal communication. Must understand the client’s business requirements and translate them into software requirements. Has a view of the deliverable timeline and escalates when needed.

- Ability to articulate technical designs & develop documentation, flowcharts, layouts, diagrams, charts etc.

- Experience in implementing OMS products for retail customers will be an added advantage.

- Ability to do estimation for the given requirements.

- Ability to lead technical discussions with clients.

- Must be able to do quick proofs of concepts and demos based on client requirements.

- Provide timely feedback on the performance of team members.

- Conduct interviews & provide feedback to achieve hiring objectives.

- Contributes to organization building functions such as hiring, training, mentoring, team building.

Secondary Skills :

- Experience with Docker and Kubernetes for containerized deployments.

- Exposure to Cloud platforms such as AWS, Azure, or GCP.

- Knowledge of CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, etc.).

- Experience with Kafka / RabbitMQ or other messaging systems.

- Good understanding of SQL and NoSQL databases.

Basic knowledge of:

- Application security (OAuth2, JWT, TLS)

- Logging & monitoring (ELK, Prometheus, Grafana, CloudWatch, etc.)

Role & Responsibilities

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

Ideal Candidate

• Strong Technical Account Manager (Publisher Side) Profile
• Mandatory (Experience 1) – Must have minimum 6+ years of total experience, including 5+ years as a Technical Account Manager / Publisher Operations professional in AdTech, Programmatic Advertising, or Digital Media
• Mandatory (Experience 2) – Must have hands-on experience managing top publisher accounts or supply-side relationships; specifically publisher-side technical account handling
• Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders
• Mandatory (Experience 4) – Proven experience in technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers
• Mandatory (Experience 5) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders
• Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops
• Preferred (Experience) – Must have strong real-time problem solving skills with ability to independently troubleshoot technical issues during onboarding and ongoing publisher support

Job Title: Lead I - Product Implementation (Configuration - Healthcare Domain)

Location: Chennai

Experience: 3 – 12 Years

Mode: Hybrid (3 days office, 2 days WFH)

Role Overview

As a Configuration Lead – Product Implementation (Healthcare Domain), you will lead end-to-end product implementation projects, ensuring on-time, quality delivery while mentoring the implementation team. You will act as the bridge between clients, product teams, and engineering to drive customer success and continuous improvement.

Key Responsibilities

Lead and execute healthcare product implementation plans ensuring timely, high-quality delivery.

Mentor and guide a team of Configuration Analysts and Implementation Engineers.

Identify and resolve risks, dependencies, and technical challenges.

Build and enhance reusable tools, templates, and implementation assets.

Estimate efforts, define timelines, and maintain SLA compliance.

Conduct client demos, manage escalations, and ensure satisfaction.

Collaborate across configuration, integration, conversion, and testing functions.

Maintain documentation, reports, and gold environments for all configurations.

Mandatory Skills

Healthcare Domain Expertise: Deep understanding of claims, clinical operations, and payor systems.

Product Implementation Leadership: Proven track record in enterprise product/configuration delivery.

Configuration Management: Experience configuring core admin systems for healthcare platforms.

Agile Delivery: Experience in sprint planning, execution, and backlog management.

Technical Knowledge:

DevOps, CI/CD, and deployment processes.

Familiarity with AWS, Azure, or GCP.

Containerization (Docker, Kubernetes).

Team Leadership: Strong mentoring and guidance experience.

Communication: Strong verbal and written client-facing communication skills.

Quality & Compliance: Adherence to best practices and automation tools.

Preferred Skills

Hands-on experience with HealthRules Payor (HRP) or similar platforms.

Knowledge of Benefit, Pricing, and Provider Configuration.

Experience in configuration promotion through multiple environments.

Exposure to integration and conversion workflows in healthcare systems.

Prior consulting or client-facing implementation background.

Behavioral Attributes

Strong analytical and problem-solving mindset.

High ownership and accountability.

Effective time management and cross-functional collaboration.

Structured yet creative approach to solution delivery.

1. Develop and maintain user interfaces for web applications using Angular,

They are building and implementing top-notch user interfaces using JavaScript and the Angular framework.

Writing efficient JavaScript code while also using HTML and CSS

Ensuring high performance on mobile and desktop

Able to write unit test cases

2. Work on the latest version of Angular (Angular 14 and above) to implement robust and scalable solutions.

3. Designing, coding, testing, and deploying the application.

4. Debugging issues in the application code to ensure it is working correctly

5. Collaborate with cross-functional teams to integrate RESTful APIs and ensure seamless application functionality.

6. Work according to Agile methodologies, participating in sprints, retrospectives, and other Agile ceremonies.

7. Demonstrate effective communication skills in English, enabling smooth collaboration in an international environment.

8. Adaptability and flexibility to work closely with deployment teams across various time zones.

Job Brief

Role and Responsibilities:

• Provide technical assistance to the customers by performing the following duties:
• Take control of and resolve complex technical and escalated customer problems
• Should have excellent communication & troubleshooting skills.
• Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
• Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
• Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
• Perform routine maintenance of internal services as and when required.
• Ability to analyze, research, and solve technical and unique problems.
• Good in computer science fundamentals.
• Creative, independent, self-motivated, and willing to learn new technologies.
• Prepare accurate and timely reports.

Skill and Requirements:

• Good understanding of QA methodologies and processes.
• Good command of Linux CLI tools - including system administration, data analysis and munging.
• Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
• Proficiency in at least one scripting language python, node, etc.
• Have prior experience in testing back-end systems that involve interaction with multiple restful services.
• Must be able to think proactively; excellent follow-through and attention to detail.
• Knowledge of distributed applications/service-oriented applications is a plus.

Good to have:

• Knowledge of Kibana/ElasticSearch
• Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
• Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
• Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.

Required Experience and qualifications:

• Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
• Ability to work independently and efficiently to meet deadlines and SLAs.
• Ability to promptly answer & support-related tickets, chats, emails and phone calls.