Area Manager (Warehouse)
at Whrrl
Area Manager (Warehouse) at Whrrl · Remote only · 3 - 5 years · ₹4L - ₹9L / yr · Raised funding · Remote only · Posted 17 Jun 2022
3 - 5 yrs
₹4L - ₹9L / yr
Remote only
Skills
CMA
Onboarding
Collateral Management
Quality control
The Position shall be responsible for all matters related to the Agri-Warehousing
Department, including onboarding of warehouses on Whrrl’s platform and
for all Business Development & Operations related activities for Warehousing, CM, &
Procurement services other activities as may be assigned by the Whrrl, from time to
time, including Overseeing CM & Warehousing activities.
➢ Identify new business opportunities & design strategies for Warehousing and Collateral
Management.
➢ Responsible for P&L of all the Warehousing & Collateral Management & monitor P&L as
per Whrrl’s requirements.
➢ To achieve revenue targets covering Commodity Funding, Storage & Preservations, CM
activities, Fumigation, and Pest Management & any other support services offered by
the Client.
➢ Monitor implementation of strategies approved by the Management, including
cost analysis related to the Department and implementation of best-cost measures.
➢ Identify & procure equipment and assets at the best cost required for smooth functioning
of the Warehouses.
➢ Develop a committed team, guide, lead & motivate team members to achieve team and
organizational goals. Guide & lead the Warehousing team in achieving
business/operational targets.
➢ Monitor inward/outward transactions and insurance details of all locations - Coordinate
CMA requests, evaluation & implementation.
➢ Maintain close association & liaison with bank officials, major commodity players, Govt.
organizations, and clients.
➢ Ensure proper customer service & high degree of customer satisfaction.
Ensure that customer complaints and queries are addressed timely and properly by the
team members and intervene to sort out issues when escalated.
➢ Ensure training of Warehouse staff about the concerned process in relation to Quality
Control activities, testing, preservation, fumigation, and prophylactic treatment and also
to ensure training of the warehouse staff on various documentation processes.
➢ Check if all the warehouse activities are being performed as per the laid down
procedures on every visit to warehouses.
➢ Ensure regular fumigation, prophylactic treatment of the stock by warehouse operations
staff, as per requirement
Department, including onboarding of warehouses on Whrrl’s platform and
for all Business Development & Operations related activities for Warehousing, CM, &
Procurement services other activities as may be assigned by the Whrrl, from time to
time, including Overseeing CM & Warehousing activities.
➢ Identify new business opportunities & design strategies for Warehousing and Collateral
Management.
➢ Responsible for P&L of all the Warehousing & Collateral Management & monitor P&L as
per Whrrl’s requirements.
➢ To achieve revenue targets covering Commodity Funding, Storage & Preservations, CM
activities, Fumigation, and Pest Management & any other support services offered by
the Client.
➢ Monitor implementation of strategies approved by the Management, including
cost analysis related to the Department and implementation of best-cost measures.
➢ Identify & procure equipment and assets at the best cost required for smooth functioning
of the Warehouses.
➢ Develop a committed team, guide, lead & motivate team members to achieve team and
organizational goals. Guide & lead the Warehousing team in achieving
business/operational targets.
➢ Monitor inward/outward transactions and insurance details of all locations - Coordinate
CMA requests, evaluation & implementation.
➢ Maintain close association & liaison with bank officials, major commodity players, Govt.
organizations, and clients.
➢ Ensure proper customer service & high degree of customer satisfaction.
Ensure that customer complaints and queries are addressed timely and properly by the
team members and intervene to sort out issues when escalated.
➢ Ensure training of Warehouse staff about the concerned process in relation to Quality
Control activities, testing, preservation, fumigation, and prophylactic treatment and also
to ensure training of the warehouse staff on various documentation processes.
➢ Check if all the warehouse activities are being performed as per the laid down
procedures on every visit to warehouses.
➢ Ensure regular fumigation, prophylactic treatment of the stock by warehouse operations
staff, as per requirement
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₹2L - ₹4L / yr
Inventory Management
Logistics management
Warehouse control
D2C OPERATIONS
Operations management
Role Description
This is a full-time on-site role located in Bengaluru for a Warehouse & Dispatch Executive specializing in D2C Operations. Responsibilities include overseeing daily warehouse operations, managing dispatch and logistics, coordinating with internal and external stakeholders, ensuring accurate and timely deliveries, and maintaining compliance with operational standards. The role also requires efficient handling of customer queries related to deliveries, ensuring prompt resolution to maintain a high level of customer satisfaction.
Qualifications
- Proficiency in Dispatching and understanding logistics processes
- Strong Customer Service and Customer Satisfaction skills
- Excellent Communication and Phone Etiquette skills
- Organizational and time-management skills for managing operations efficiently
- Ability to work collaboratively with teams and external partners
- Prior experience in warehousing or dispatch operations is preferred but not mandatory
- Basic understanding of inventory management systems is a plus
Key Responsibilities
- Maintain accurate inventory records and stock levels
- Pick, pack, and dispatch daily orders
- Process and schedule orders via Shopify and Shiprocket
- Coordinate with courier partners for pickups and deliveries
- Track shipments and resolve delivery issues
- Manage returns and ensure proper inventory reconciliation
- Maintain warehouse organization and hygiene
Requirements
- 1–2 years experience in D2C / e-commerce operations
- Hands-on experience with Shopify and Shiprocket
- Basic understanding of inventory management
- Detail-oriented and reliable
- Comfortable with daily in-office work
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