Area Manager (Warehouse)

AFS Operations

·         70% office and 30% site work.

·         End-to-end call coordination and follow-ups.

·         We will get candidates from construction or manufacturing industry.

Designation : Executive – Aftersales (AFS) – Operations

Department : Aftersales Service (AFS) – Operations

Reporting to : Assistant / Senior Manager – Operations

Department Head : Senior Manager – Operations

�� Role Summary

The Executive – AFS Operations is responsible for execution, coordination, and closure of Aftersales Service

jobs including service visits, repairs, AMC/PMC activities, and material movement. The role ensures timely

deployment of technicians, accurate job documentation, coordination with commercial and billing teams, and

adherence to safety and quality standards. This position plays a critical role in on-time job completion and

billing readiness.

�� Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering

• 1–3 years of experience in service operations or site coordination

• Basic understanding of service workflows, job cards, and safety norms

• Proficient in emails, Excel, WhatsApp coordination, and basic CRM usage

• Strong coordination skills, problem-solving ability, and discipline

�� Key Responsibilities

�� Job Planning & Execution

1. Receive approved Sales Orders (SO) / work instructions from AFS Commercial

2. Plan service execution schedules in coordination with clients

3. Deploy technicians as per job requirements and skill set

4. Ensure technicians report on time to site and start work as scheduled

5. Monitor daily job progress and site status

��‍�� Technician & Site Coordination

1. Allocate manpower, tools, and consumables as required

2. Coordinate with stores for spares or material dispatch

3. Ensure technicians follow safety procedures and site protocols

4. Handle site-level issues and escalate when required

Job Description - JD & KPIs

5. Approve technician attendance and service completion details

�� Documentation & Billing Support

1. Ensure accurate job card entries (service details, dates, signatures)

2. Collect signed job cards, acknowledgments, and completion certificates

3. Verify GRNs, delivery challans, and service reports

4. Share complete and verified documents with AFS Commercial for billing

5. Ensure zero discrepancies in job documentation

��️ CRM Updates & Reporting

1. Update job execution status daily in CRM

2. Close jobs in CRM post completion with all supporting documents

3. Maintain execution tracker (job-wise, technician-wise)

4. Report delays, site issues, or client concerns to seniors immediately

5. Support audits by providing execution records when required

�� Stakeholder Coordination

1. Coordinate with AFS Commercial for job scope clarification

2. Liaise with finance for billing-related clarifications

3. Coordinate with safety team for audits or site compliance

4. Support client communication regarding service schedules and closures

5. Assist seniors in resolving escalated operational issues

�� Key Performance Indicators (KPIs)

• On-time job execution as per committed schedule

• Zero rework due to operational or documentation errors

• Timely submission of billing-ready documents

• CRM job closure accuracy and timeliness

• Client satisfaction and minimal escalations

�� Career Progression Pathway

Job Description - JD & KPIs

Page 3 of 3

Level Title Key Criteria for Progression

Entry Executive – AFS Operations Timely execution, accurate documentation, discipline

Level 1 Senior Executive – Operations Handling multiple sites, technician planning

Level 2 Assistant Manager – Operations Independent site ownership, client handling

Level 3 Manager – Operations Team management, regional operations control

�� Growth Factors

Area Indicator

Execution Discipline Jobs completed within planned timelines

Documentation Accuracy Zero missing or incorrect job records

Coordination Smooth inter-departmental communication

Escalation Readiness Issues escalated within 24 hours

Learning Curve Independent handling of jobs within 2–3 months

�� Evaluations

Quarterly evaluations will be conducted by the Department Head, with HR involvement as required, based on

performance against KPIs, documentation quality, and operational discipline.

Key Responsibility Areas:

• Design, build and deliver enterprise level mobile applications
• Write code with standards and conventions and follow best practices
• Encourage and lead innovation and solid lifecycle processes
• Collaborate with team on work definition, estimation and prioritization
• Lead and grow as a professional software engineer.
• Full ownership of product deliveries and mentoring junior team members.
• Strong client interactions to provide excellent Quality of Service.
• Owning the code base and making sure all code is reviewed and is of very high quality.
• Write and modify coding conventions and standards documents for all development

Required Skills:

• 2-4 years experience in developing Android applications using Java and Kotlin

Technologies/Frameworks – 

• Java, Kotlin
• Maven, Git, Bitbucket
• Knowledge Data Structures
• SQLite, Room Database 

• Must have strong knowledge and experience in Agile based software development methodologies. Knowledge of an Agile tool like Jira.
• Must have a very strong knowledge of integrating various system and APIs (both REST and SOAP)
• Good to have: Experience of Payment Gateway Integration, Third Party SDK integrations
• Domain Preference
• FinTech, Banking, IoT

Duties and responsibilities

● Improve organic search results for desktop and mobile sites on all major search engines

● Provide SEO analysis and recommendations in coordination with elements and structure

of websites and web

● Provide recommendations and execute strategies for content development in

coordination with SEO goals – general and keyword specific

● Administer search engine programs (XML sitemaps, Google Analytics, webmaster tools)

for purposes of diagnostic reporting on client projects

● Promote both off-page and on-page activities and also the interactions that build ranking,

profile and traffic

● Analyse and understand web analytics dashboards and draw inferences which helps to

attain the business goals

● Monitor and evaluate search results and search performance across the major search

channels, need to have good knowledge in current search trends

● Communication to team and management on project development, timelines, and results

● Work closely with the other team members to meet client goals

Experiences (1 - 3 years)

● Proficiency in Google sheet, MS Excel, PowerPoint, and Word

● Experience with website analysis using a variety of analytics tools including Google

Analytics as well as internal reporting tool

● Experience working with popular keyword tools for SEO

● Any Graduate with relevant experience.

● Basic knowledge in HTML Coding will be an added advantage

Skills and Expertise

● Basic SEM knowledge

● Basic HTML Coding

● Good Analytical Mind and Skills

● Keywords Strategy

● Tracking and Analysing

● Creating Reports (Google Sheet/ Microsoft 360)

● Good communication skills

·        Maximum 5 years of Information Technology/Technology Operations/Information Security experience required.

·        Minimum 3 years of experience in Cybersecurity, Identity & Access Management, Role Based Access Control, and Identity Governance is mandatory.

·        Knowledge on User Life Cycle Management, Access provisioning, Access administration is must.

·        Experience with technologies such as Role-Based Active Control (RBAC) and Attribute Based Access Control (ABAC) is required.

·        Experience in User Access Re-certification activities is mandatory.

·        Working knowledge on Active Directory is must.

·        Working experience on any IAM tool (SailPoint/Okta/OneIdentity/Varonis/MIM) would be added advantage.

·        Knowledge on Identity and Access Management role/processes/tools is must.

·        Prior experience in processing IAM requests (Add/Modify/Delete) is must.

·        Experienced in Incident management & Change Management processes.

·        Knowledge of and the ability to adhere to SAS and SOX audit requirements pertaining to Identity & Access Management job requirements.

·        Experience with work-flow management tools such as ServiceNow.

·        Leveraging creative thinking and problem solving skills, individual initiative, and utilizing MS Office (Word, Excel, Access, and PowerPoint).

·        Understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking guidance, clarification and feedback.

·        Identifying and addressing business needs: building relationships with Stake Holders; developing an awareness of Firm services; communicating with the business/stake holders in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to a supervisor

·        Experience performing user administration tasks for various in-house and third-party applications.

·        Analyzing, prioritizing, and resolving faults to resolution. Resolve tickets according to SLAs and escalation procedures.

·        Strong analytical, problem solving and organizational skills. Be proactive, dynamic, and flexible.

·        Good Communication skills, able to articulate well with business and stakeholders.

·        Education Qualification : Any graduate/post graduate with Computer Science background.

Overview:

The Risk Manager will oversee the organization's risk management program, assessing and identifying risks that could impede the reputation, safety, security, or financial success of the organization.

Key Responsibilities:

1. Designing and managing the consumers' credit portfolio and risk within the desired target
2. Driving new experiments with deeper cust understanding and segmentation 
3. Leverage traditional and alternate data to create risk policies and ensure effective implementation 
4. Continuously plans, monitors, and reviews risk management and perform regular checking and/or surveillance to ensure that risk treatment is effective
5. Establish, implement and manage risk policy and control frameworks, ensuring that minimum standards, ownership and operation are documented and communicated across the Group
6. Manage a governance structure to monitor, challenge and test business compliance with risk policies and control frameworks
7. Develop, lead and maintain a center of expertise within 1st line risk management
8. Maintain comprehensive credit policy inventory and facilitate timely periodic review/approval of credit policies
9. Monitor and communicate new regulatory issues/guidance impacting credit policy, analyze the impact, interpret and implement into policy

Education and Experience:

1. Bachelor's degree in Risk Management, Finance, or related field required.
2. At least 7+ of related experience is preferred.
3. Strong knowledge and experience in risk management and policy 
4. Excellent verbal and written communication skills.
5. Excellent mathematical and critical thinking skills.
6. Excellent analytical and problem-solving skills.
7. Excellent organizational skills and attention to detail.
8. Strong supervisory and leadership skills

• Writing compelling content for email campaigns, landing pages, advertisements, live events, webinars and communication with customers
• Improvising current product portfolio leading to better audience engagement and brand positioning
• Researching on topics that are of interest to our target audience and creating pipeline of future launches
• Staying up-to-date with trending advertising strategies
• Creating out-of-the-box campaign ideas
• Proofreading, editing and improving content created by others and ensuring brand consistency
• Working alongside team members to come up with concepts and ideas to increase revenue
• Ensuring correct grammar and spelling throughout content and website

• Researching on consumer interests to come up with relevant topics and ensuring these journalistic articles are backed up by scientific Ayurvedic research, and write them in an easy-to-understand fashion that’s also scientifically accurate.
• Researching the target audience’s interests and needs    
• Researching the scientific Ayurvedic understanding of said topics
• Creating highly valuable informational articles for online purposes 
• Staying up-to-date with latest trends in USA and EU regarding skincare, health and wellness 
• Creating mind-blowing value for our customers 
• Establishing the organization as an authoritative figure through accurate and useful informational
• Ensuring compliance with law (e.g. copyright and regulatory bodies) pieces       

Currently we have “Business Development Executive (BDE) – Recruitment” position with us for Hyderabad location.

Position : Business Development Executive – Recruitments

Experience : 2 – 4 Yrs

Location : Hyderabad

Notice Period : 0 - 10 Days (MUST)

Required Skills :

• Should have 2 - 4 yrs. of experience in Business Development into Domestic Recruitment process.

• Extensive experience in bringing new clients/business for the company by selling Company Services.

• Proven ability in Business development activities like - Cold Calling, Lead Generation (from Indian Market), clients follow ups, revenue generation, coordination, meeting with clients & regular client interactions.

• Should possess strong customer service skills.

• Must be able to create good presentations

• Must have excellent communication, Email, Negotiation & interpersonal skills.

• Should be willing to travel outside, if required.

• Should be willing to work from home, till the end of covid19 crisis & ready to travel client location, if required.

• Should be a Graduate or Post Graduate with good Oral & Written Communication skills.

NOTE : Please refer your friends/colleagues who are looking for change.