Senior Data Engineer

Job Role: Sales Consultant (Outbound Process)

Location: Noida, Uttar Pradesh | Employment Type: Full-Time

About the Role

We are seeking an experienced Sales Consultant (Outbound Process) to drive revenue growth by engaging with potential clients, managing the full sales cycle, and achieving defined targets. The role involves handling qualified leads from the Telemarketing team, making outbound calls (dialer/manual), and ensuring seamless agreement signings.

Key Responsibilities

• Convert qualified leads into successful closures through outbound calls.
• Manage end-to-end sales processes, including agreement formalities.
• Build and maintain strong client relationships with timely follow-ups.
• Consistently achieve sales targets and report on performance.

Qualifications

• Minimum 12th pass; graduates preferred.
• At least 1 year of outbound sales experience in the US market.
• Strong communication, negotiation, and client-handling skills.

Work Schedule

• US EST working hours (with Daylight Saving adjustments).
• Flexibility to work weekends as required.

Compensation & Benefits

• Salary: Up to ₹42,000 per month + performance-based incentives.
• Complimentary two-way cab service (within 30 km) or ₹3000 travel allowance.
• Annual increments, appraisals, and growth opportunities.
• Supportive and collaborative work environment.

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Domain: Automation Testing – Selenium Job Purpose

 • Thought leadership - Consult with the client and setup/guides a team to strategize, design, implement and run automation solution supporting variety of applications

• Technical leadership - Identify, evaluate, recommend, and optimize current automated testing processes and tools

• Define and implement test automation strategy including roadmap, tools, framework, and approach across project teams

• Oversee technological delivery of the recommended automation solution roadmap across project teams

• setting up end to end QA processes across Requirement Analysis, Test Strategy/Design and Test reporting

• Participate in design and architectural reviews of proposed automation solutions across project teams

 • Designing & implementing enterprise-wide QA strategy for variety of clients including complex applications across multiple tech stacks (involving both functional and automation testing)

• Planning, estimating (should be aware of robust models and how to use them) and tracking team’s work

• Status reporting: Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status etc.

• Mentors/guides the team on technical knowhow

• Adhere to company project standards and guidelines Mandatory Skills & Experience

• 7-11 years of managing team experience and at least 4+ years of in-depth experience in establishing test automation frameworks, evaluating tools, and implementing continuous testing strategy

• Hands on framework development for a Green Field Project

• Strong hands-on experience in Java/JavaScript programming languages; java collection frameworks • Strong experience on QA Automation tools such as Selenium/Cucumber/Appium/SOAPUI etc.

• Strong exposure on UI or API automation, hands on Webservices/Microservices automation

 • Experience in CI/CD tools, such as Gitlab(preferable) / Jenkins

• Experience in Cloud tech preferably AWS

• Experience on Cloud Platforms such as Sauce Labs, Perfecto

• Functional tools like Selenium (mandate), Web driver IO, NightWatchJS, etc

• Should have basic knowledge of JMeter or any other equivalent Performance testing tool

• Sound Knowledge of methodologies and approaches such as Agile, BDD, DevOps etc.

• Industry experience on Financial Services is preferred.

About US Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value Additional Information

• Gender Neutral Policy

• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)

• Generous parental leave and new parent transition program

• Flexible work arrangements • Employee Assistance Programs to help you in wellness and well being

Role Overview:

As an ABBY Support Engineer, you will play a crucial role in designing, implementing, and supporting automation solutions, with a strong focus on ABBYY FlexiCapture and related OCR/Data Capture technologies. You will collaborate with cross-functional teams to drive automation efficiencies and ensure seamless integration with enterprise applications.

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Key Responsibilities:

• Provide technical support for ABBYY FlexiCapture, troubleshooting and resolving issues related to OCR, data extraction, and integration.

• Work closely with business analysts and stakeholders to understand requirements and configure ABBYY solutions accordingly.

• Participate in design sessions to determine technical feasibility, scalability, and performance considerations.

• Develop, customize, and optimize ABBYY FlexiCapture templates, scripts, and workflows to enhance automation effectiveness.

• Ensure seamless integration of ABBYY with various enterprise applications through APIs and connectors.

• Collaborate with RPA developers using Blue Prism, UiPath, and Power Automate for end-to-end automation solutions.

• Maintain technical documentation, including solution designs, troubleshooting guides, and best practices.

• Conduct UAT sessions, deploy solutions, and support post-implementation hypercare.

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Required Skills & Qualifications:

• 2-4 years of experience in software development and automation support.

• 1+ year of hands-on experience with ABBYY FlexiCapture (OCR, Data Capture, Template Creation, and Scripting).

• Strong knowledge of SQL and experience in database query optimization.

• Familiarity with .NET, Java, or Python for scripting and automation.

• Understanding of CRUD operations and relational database management.

• Knowledge of API integration and working with REST/SOAP services.

• Exposure to RPA tools (UiPath, Blue Prism) is a plus.

• Strong analytical and problem-solving skills with an eagerness to learn new technologies.

• Excellent communication skills and ability to collaborate with cross-functional teams.

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Key Responsibilities:

• Develop, maintain, and execute automated test scripts using tools such as Selenium, Appium, JUnit, TestNG, or similar.
• Design and implement testing frameworks and methodologies to improve test coverage and efficiency.
• Collaborate with cross-functional teams to understand requirements, define test strategies, and ensure high-quality deliverables.
• Identify, document, and track bugs using tools like JIRA, Bugzilla, or similar.
• Conduct performance and load testing to ensure system scalability and reliability.
• Perform code reviews and provide feedback to ensure adherence to best practices and coding standards.
• Participate in all aspects of the software development lifecycle, including requirements analysis, design, development, and testing.
• Continuously enhance skills and knowledge in automation testing tools and techniques.
• Mentor junior QA team members and provide guidance on best practices and automation strategies.
• Stay up-to-date with industry trends and emerging technologies in QA and automation.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 4+ years of experience in QA automation testing.
• Proficiency in one or more programming languages such as Java, Python, C#, or JavaScript.
• Hands-on experience with automation tools such as Selenium, Appium, JUnit, TestNG, or similar.
• Strong understanding of software development methodologies, including Agile and Scrum.
• Experience with version control systems like Git or SVN.
• Familiarity with CI/CD tools like Jenkins, Bamboo, or similar.
• Solid understanding of web technologies (HTML, CSS, JavaScript) and web services (REST, SOAP).
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

Preferred Skills:

• Experience with performance testing tools such as JMeter or LoadRunner.
• Knowledge of security testing practices and tools.
• Understanding of cloud environments like AWS, Azure, or Google Cloud Platform.
• Familiarity with containerization technologies such as Docker and Kubernetes.
• Experience with mobile application testing (iOS/Android).

1. Proficiency in Python , Django and Other Allied Frameworks;
2. Expert in designing UI/UX interfaces;
3. Expert in testing, troubleshooting, debugging and problem solving;
4. Basic knowledge of SEO;
5. Good communication;
6. Team building and good acumen;
7. Ability to perform; 
8. Continuous learning

Position: Technical Architect

Location: Hyderabad

 Experience: 6+ years

Job Summary:

We are looking for an experienced Technical Architect with a strong background in Python, Node.js, and React to lead the design and development of complex and scalable software solutions. The ideal candidate will possess exceptional technical skills, a deep understanding of software architecture principles, and a proven track record of successfully delivering high-quality projects. You should be capable of leading a cross-functional team that's responsible for the full software development life cycle, from conception to deployment with Agile methodologies.

Responsibilities:

●       Lead the design, development, and deployment of software solutions, ensuring architectural integrity and high performance.

●       Collaborate with cross-functional teams, including developers, designers, and product managers, to define technical requirements and create effective solutions.

●       Provide technical guidance and mentorship to development teams, ensuring best practices and coding standards are followed.

●       Evaluate and recommend appropriate technologies, frameworks, and tools to achieve project goals.

●       Drive continuous improvement by staying updated with industry trends, emerging technologies, and best practices.

●       Conduct code reviews, identify areas of improvement, and promote a culture of excellence in software development.

●       Participate in architectural discussions, making strategic decisions and aligning technical solutions with business objectives.

●       Troubleshoot and resolve complex technical issues, ensuring optimal performance and reliability of software applications.

●       Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.

●       Define and enforce architectural patterns, ensuring scalability, security, and maintainability of systems.

●       Lead efforts to refactor and optimize existing codebase, enhancing performance and maintainability.

Qualifications:

●       Bachelor's degree in Computer Science, Software Engineering, or a related field. Master's degree is a plus.

●       Minimum of 8 years of experience in software development with a focus on Python, Node.js, and React.

●       Proven experience as a Technical Architect, leading the design and development of complex software systems.

●       Strong expertise in software architecture principles, design patterns, and best practices.

●       Extensive hands-on experience with Python, Node.js, and React, including designing and implementing scalable applications.

●       Solid understanding of microservices architecture, RESTful APIs, and cloud technologies (AWS, GCP, or Azure).

●       Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

●       Should create automation test cases and unit test cases (optional)

●       Proficiency in database design, optimization, and data modeling.

●       Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).

●       Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

●       Strong communication skills, both written and verbal, with the ability to effectively interact with cross-functional teams.

●       Prior experience in mentoring and coaching development teams.

●       Strong leadership qualities with a passion for technology innovation.

●        have experience in using Linux-based development environments using GitHub and CI/CD

●       Atlassian stack (JIRA/Confluence)

Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.

What you need to have: