AWS Sales

Job Title:  Data Engineering Support Engineer / Manager

Experience range:-8+ Years

Location:- Mumbai 

 Experience :

Knowledge, Skills and Abilities 

- Python, SQL 

- Familiarity with data engineering 

- Experience with AWS data and analytics services or similar cloud vendor services 

- Strong problem solving and communication skills 

- Ablity to organise and prioritise work effectively 

Key Responsibilities 

- Incident and user management for data and analytics platform  

- Development and maintenance of Data Quliaty framework (including anomaly detection) 

- Implemenation of Python & SQL hotfixes and working with data engineers on more complex issues 

- Diagnostic tools implementation and automation of operational processes 

Key Relationships  

- Work closely with data scientists, data engineers, and platform engineers in a highly commercial environment 

- Support research analysts and traders with issue resolution 

#HiringNow

We are looking "Branch Manager - Sales" for Reputed Client @ Permanent Role.

Experience :3+ Years

•Justify the budget of total sales designed by organization for the branch cost MoM which are sales + revenue + MF + franchisee acquisition + branch profitability.

•Source HNI clients and franchisee every month.

•Generate good revenue for the company as per the expectations and promote all the products of the company.

•Work on improving the sales number at branch level.

Location : Coimbatore

1. Relevant Experience required 3 to 5 years.
2. Strong proficiency in python programming language along with expertise in backend development framework such as
3. Django or Flask. (DSA and Design patterns are mandatory).
4. Hand on Experience in REST API development and database such as PostgreSQL.
5. Good knowledge of versions control systems like GIT, Bitbucket
6. Implementation testing strategies such as unit testing (PyTest), integration testing and end to end testing 
7. Basic knowledge of Docker/Podman and Jenkins.
8. Good have if they basic knowledge in Mainframe tech such JCL, and TWs.

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

JD:

• Demonstrable hands-on experience working with Azure technologies.
• Extensive experience with Azure DevOps and pipelines.
• Experience working with Jira and Github.
• Experience of Infrastructure as Code using Terraform to model cloud infrastructure.
• Practical experience of engineering best practices with continuous improvement.

Required

• HashiCorp Certified: Terraform Associate
• Microsoft Certified: Azure Fundamentals

Desirable

Microsoft Certified: Azure Administrator Associate

Location- Remote

Job Type: Full time on contract

As Lead Software Engineer, we are looking for a person who loves to engineer design specs into usable interactions. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the development team to understand and bridge the gap between graphical design and technical implementation, taking an active role and defining how the application looks as well as how it works.

This is an innovative role and requires a candidate who is extremely motivated, dedicated, and passionate about development. It's a high growth opportunity to be part of a fast-growing startup!

Key Responsibilities :

- Build scalable web applications using MERN Stack
- Convert visual designs to UI elements with an acute eye for detail and design fidelity
- Make web applications responsive and cross-browser compatible
- Optimize application performance and reduce page loading speed
- Collaborate with various teams to develop new features
- Ability to work under pressure and deliver projects with tight deadlines
- Implement unit tests and integration tests to drive development efficiency.

Requirements :

- 3 years of work experience comprising of Backend(preferably NodeJS), Frontend (React/Angular) and Software Design/Architecture
- 2+ years experience building Production grade applications on ReactJS or Angular - STRICT REQUIREMENT
- Expertise in building UI components in a reusable manner.
- Knowledge of messaging services like Apache Kafka, RabbitMQ
- Experience in integrating REST APIs and developing data processing pipelines
- Experience in distributed web services development and chaining
- Understanding of cloud services like AWS and GCP
- Experience with DevOps technologies such as Docker, Kubernetes, Jenkins, CI/CD, etc
- Experience in working with Mapping Library like Google Maps, Mapbox or Leaflet is a plus.

Salary - 4-6.5 lpa