IT Business Analyst

About Texila:- 

We are proud to offer the best online courses in a range of disciplines including healthcare, medicine, management, and research. Texila Educare Healthcare and Technology Enterprises Private Limited offers courses for professionals with over 20 years of experience teaching students all around the world.

Job Description: 

• Develop new relationships to grow business and help the company expand 
• Maintain existing business 
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Responsibilities: 

• To source, onboard and train, retain and engage education consultancies network within an assigned territory to get the desired number of students per year 
• To identify and sign Pre-Med Center in the designated territory to get the desired number of students from them 
• To identify potential partners, to work as affiliate marketers for TAU programs 
• To identify and engage with administrative heads of Medical Teaching Hospitals to build a list of prospects for UG / PG programs  
• To identify a list of prospects (MBBS graduates) and create a database of them. Meet and convince them to get the desired numbers  
• To Plan and execute a set of ATL / BTL activities required for the engagement, sourcing and retention of target students for various programs 

Requirements:- 

• Bachelor's degree 
• 3 - 5 years prior industry-related business development experience 
• Strong communication and interpersonal skills 
• Proven knowledge and execution of successful development strategies 

• Associated with the Group President to drive operational efficiency and sustainable growth in the group entities.
• To prepare business plans and investor pitch decks as per client requirements.
• Analysed the cost effectiveness of the organization
• Designing the business models and roadmaps of various group entities Conducted research to analyse industry trends and fashioned valuable decks to bring forth a strategic direction for the entities.

Position –Business Analyst.

Location – Mumbai Andheri

Time – 1 pm to 10 pm

Experience – 7+ Years

Job description

• Gathering business and functional requirements.
• Developing requirements documents: goal model, functional modelling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA
• Preparing use cases and formal requirements documentation.
• Analyzing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather & write end to end business testing requirements and acceptance criteria.
• Ensuring that releases are getting completed as per timeline and quality by working closely with the product delivery team and keeping daily track of progress.
• Coordinate UAT activities prior to new product releases and client onboarding events including tracking of defects and progress of resolution.
• Escalation of issues in a timely manner.
• Ensure adherence to audit, SLA and operational standards.
• Demonstrations of new functionality to business and technology users.
• Work closely with the support team to ensure timely knowledge transfer.
• Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.
• Acting as a liaison between the technology department and other business units.
• Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.
• Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.
• Quickly understanding the business issues and data challenges of client’s organization and industry.
• Providing expertise on the system's capabilities/limitations as it relates to business goals.
• Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
• Aligning stakeholders on business requirements, system requirements, program functions, and strategy.

Requirements

• Domain experience must include 4+ years of experience in the US property and casualty insurance.
• Good understanding and exposure to policy forms or insurance documents.
• Ability to coordinate with other business analysts and follow the direction of BA manager or the project lead BA.
• Ability to work with offshore teams located across time zones.
• Ability to work with QA team and define testing strategies.
• Ability to work independently.

• Proficient with tools like Jira, Confluence, Wiki, MS-Word, Excel, and Visio, etc.
• Have a good experience of the Agile Process (SCRUM)
• Can validate, refine, and optimize solution option models, through analysis of options, can select the option with the greatest business benefit bearing in mind the customer's & product objectives.
• Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation.
• Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.

RESPONSIBILITIES 

• BA Workstream: Ability to understand the objectives and goals of the project, and to contribute to the development of the project plan through identifying BA scope of work, advocating approach, and methodologies.
• Create BA Work Packages: Ability to breakdown the BA Scope of Work into manageable work packages to support the overall delivery of the plan.
• Scope and document requirements: Ability to understand, capture, and model functional, non-functional (operational), and interface requirements for users of a system.
• Designing and enhancing Business Processes: Ability to create maps (or models) of workflows, services design, and customer journeys for the business, organization, system, or software. Process maps are created by eliciting new requirements as well as identifying existing functionalities and processes in an organization. Documenting behavior models using use cases, user experience design, storyboards, user profiles, and user stories.
• Analysis & estimation of solution options: Ability to undertake quality initiatives and measure them with the right metrics. Be able to develop meaningful key performance indicators (KPIs).
• Training &Communications: Work with learning and comms team to provide inputs on new functionality, enhancements, process changes, etc. to drive adoption
• Digital Capability: Having had experience in, or capability to, enable customer experiences through the use of digital technologies through placing the customer at the center of everything we do.

WHAT WE'RE LOOKING FOR

• Holds a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields
• Minimum 4+ years of work experience as a BA required in Software development projects
• Industry certification in Business Analysis like CBAP, Agile business analysis, etc.
• Prior experience or a background in software development.
• High attention to detail and work ethics which encourages accuracy
• Involvement in digital transformation or multi-system integration project
• Strong written and oral communication skills with IELTS ( or any other equivalent English proficiency score of 7 or above)
• High level of computer user ability, including Ms Word, Ms Visio, Ms Excel, Ms Power Point, Outlook
• Agile qualification and experience
• Must have strong interpersonal skills and desire to work in a dynamic and fast-paced environment
• Must have the ability to work autonomously, be self-motivated, and a strong team player
• Great can-do flexible attitude that thrives in a collaborative makes it happen environment. Attitude is everything!

• Setting KPIs, monitoring key trends, and helping stakeholders by generating insights from the data delivered.
• Understanding user behaviour and performing root-cause analysis of changes in data trends across different verticals.
• Get answers to business questions, identify areas of improvement, and identify opportunities for growth.
• Work on ad-hoc requests for data and analysis.
• Work with Cross functional Teams as when required to automate reports and create informative dashboards based on problem statements.

• 1-2 years of experience working in Analytics as a Business or Data Analyst.
• Analytical mind with a problem-solving aptitude.
• Familiarity with Microsoft Azure & AWS PySpark, Python, Data Bricks, Metabase, Understanding of APIs, data warehouse and ETL etc.
• Proficient in writing Complex Queries in SQL.
• Experience in Performing hands-on analysis on data and across multiple datasets and databases primarily using Excel, Google Sheets and R.
• Ability to work across cross-functional teams proactively.

This role requires you to work and collaborate with the customers, product & Engineering teams to meet and fit customer to our product. This role will be responsible for building technical project plans for Compass as well as tracking and driving the delivery of those projects. Additionally, the ideal candidate will be a driving force in the continuous improvement of our planning and execution pipeline. This role heavily involves mathematical and analytical skills, since you would be directly responsible to set incentives programs for customers and consult them over that.

• Strengthen and maintain relationship with the new & existing clientele.
• Partners with Product, Project Manager, and other business owners to define the business need for the project.
• Provides domain knowledge for project feasibility and software solution by researching customer needs and problem areas with internal/external stakeholders, understanding system flow, reporting need and regulatory impact.
• Coordinate with internal and external stakeholders to meet customer requirements and expectations. 
• Ensures problem definition, requirements, user stories, success criteria and interface design efforts.
• Understand and manages changing business and technical requirements.
• Support and contribute to stakeholders with information needed for publication and user training documentation.
• Delivers innovative and best value options to increase ease of implementation and outperform the competition.
• Ability to contribute to implementation/Onboarding process improvements
• Follows the company’s software development life cycle.
• Performs other duties as assigned.

• BTech or MCA or MBA required
• 2+ years of Business Analyst experience and in a customer facing role
• Good exposure to SAAS product.
• Exceptional soft skill, including the ability to talk with both technical and business concerns.
• Good Microsoft Excel which involves using Pivots and mathematical formulae
• Ability to think logically and constructively about complex problems.
• Must be able to work independently. 
• Ability to work effectively in team environment.
• Ability to conduct cost/benefit analysis.
• Ability to easily pivot from one task to another, including managing multiple project and timelines.

A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.