
Business Development Associate |Nimesa Technologies
(INSIDE-SALES)
Location: Bangalore, India
About [Nimesa Technologies Pvt. Ltd.]
Nimesa is a fast-growing enterprise software start-up founded by ex Netapp, EMC, Oracle executives,
that is looking to revolutionize Disaster Management of cloud-native applications through its
proprietary patent-pending and award-winning ADM (Application Data Mesh) technology. We are
venture funded and some of the leading banks, govt agencies, healthcare, saas, and e-commerce
companies use our product to be disaster-ready. Please find more information at www.nimesa.io.
What to expect from the role
• Work experience with different cloud services
• Work in collaboration with a team
• Guided by experts and professionals in the field and learning on the job
• Learn to sell enterprise-class scalable solutions.
• Experiencing in CRM Tools and Prospecting Methodology
Responsibilities
Here is the ICP you will need to work on:
• North America and India geography
• B2B businesses, 100-2500 employees in size
• Selling to enterprises via an outbound sales motion
• Primary buyer of Nimesa tends to be CTO\CIO\VP Engineering\IT heads\CISO\Head of DevOps
• Users of Nimesa are Devops team/SRE engineers
• Conduct market research based on the company ICP
• Create a personalized and customized pitch for the customer
• Reach out to them through LinkedIn, email, and phone to set up an in-depth discussion with our
solution expert
• Maintain hygiene in CRM
Preferred requirements
• 0-3 years of experience in demand generation through various channels, qualification, appointment
the setting, email marketing, demo products
• Experience selling to CIO\IT Managers is preferred
• Would love to be part of a high technology startup based in India
• Willing to work in US\UK time zone, if required
• Great communicator over phone, email and LinkedIn
• Consultative selling skills
• Would be ready to learn best in class sales process and ambition to grow fast
Nice to have requirements
• Experience selling to USA\UK Market is preferable
• Knowledge or experience in Backup\recovery, DR market or Selling AWS customers is desirable.
• Experience with market research, and inbound\outbound marketing is a huge plus

About Nimesa
About
Connect with the team
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Job Description - Software Developer (Experienced)
Who are we
Syook is an established startup with multiple tier-1 clients, headquartered in Bengaluru, working in the B2B space. We're on the verge of international expansion and hence looking for people who want to learn, contribute and grow along with us. If you are someone who enjoys getting your hands dirty and building things from ground up (which also means you learn truck loads), then we have a place for you!
Our flagship product Syook InSite allows businesses to visualize their operations, providing information that can easily translate into measurable impact on the bottom-line. InSite is an Industrial Internet-of-Things (IIoT) solution that uses Bluetooth Low Energy (BLE) beacons to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than https://syook.com/rfid-vs-ble-vs-uwb-vs-wi-fi/">comparable technologies. The result: Quick RoI and Improved Operational Performance. It’s Industry 4.0, ready for deployment!
Role overview
First and foremost, we're looking for people who are excited about what we're doing -- you don't need to know anything about IoT, but should be excited to learn. We're building in an entirely new space, so you'll be able to use creativity to help us solve problems and delight our customers.
Our product stack is MERN (React, Node + Express, MongoDB) and we use React Native on mobile.
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Now let’s come to what you need to fit into this role :-
- You primarily identify as a full stack engineer and are comfortable working on the server-side as well as have sound knowledge of frontend.
- You have experience in leading a pod (3+ years) and have engineered a product at scale.
- You can write non-trivial programs in Javascript/Python. If you don't know either, you can learn a language quickly.
- You can write clean, modular code in either Object-Oriented style or Functional style.
- You are fluent in using at least one NOSQL DB, preferably MongoDB, but feel free to surprise us.
- You have shipped code to production recently, regularly.
- You are driven and care about doing a good job and improving your craft.
- You are fluent in using the tools of the trade: Testing, Infrastructure Setup, Code Pipelines, Editors, Git, Command line, Slack, Jira
- You have high integrity and you are reliable.
- Can lead a highly driven team and galvanize Syook Engineering in the tech community and position the engineering team for growth.
- You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these
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- Be part of product planning with the product manager
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- Take the lead in deciding how to build what needs to be built for scale
- Coordinate with QA for every release and make sure releases are bug free
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Why you might be excited about us
- We're working to solve a massive global problem and help organizations be more competitive. We love solving problems using technology and are bridging a massive gap in the operations excellence domain.
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Why you might not be excited about us
- We're small (~30 people in the company now), so if you like more established companies, it's not (yet) the right time. You'll have to help build our company's culture too.
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None of these are requirements, but do describe the kinds of people that we think would be most effective at Syook right now.
- Love thinking broadly about problems and thinking creatively about how to solve them efficiently.
- Happy to try things out to validate new features, and move on if they no longer solve a problem.
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- Enjoy thinking through trade-offs, with both mindfulness of short-term needs and our long-term direction.
- Happy writing documentation so that others can ramp up super easily and you're never a single-source-of-failure. We're a bit too small to have silos.
- You are driven and care about doing a good job and improving your craft.
- You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these
- Most importantly, you’re the kind of person who is friendly, approachable, ready to help others and personally driven to put your best foot forward.
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- You are fluent working with client-side and server side scripting and JavaScript frameworks, in particular Node.js, Mongo.db, React and React Native along with state management libraries like Redux.
- You are proficient in understanding of web markup, including HTML5, CSS3
- You have experience in developing mobile apps and have put it to production
- You can write non-trivial programs in Javascript.
- You can write clean, modular code in either Object-Oriented style or Functional style.
- You are comfortable with Test Driven Development.
- You have shipped code to production recently, regularly.
- You are fluent in using the tools of the trade: Testing, Infrastructure Setup, Code Pipelines, Editors, Git, Command line, Slack, Jira.
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Our current development practices
Since we're an early-stage startup, we constantly have to ask "what gets the most value, cheaply, to validate our assumptions?" We build some things to last a long time, and others as prototypes.
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We recognize the value of maintainability and keeping our developer experience nimble. Our sprints are for 2 weeks and we push releases to production as per this schedule.
You'll help push us to be our best, and we're excited for recommendations and insights you have as you join. You'll be an owner and contribute towards how we work.
Joining our team
Interview process
We want you at your best, and won't be giving you gotcha-style algorithms questions. We want to get to know you, hear about what you're interested in, and learn about what you hope to do in the future.
1. Meet us and learn about Syook
You'll first talk to Sarlaksha or someone from the People Services team (over phone or video) and won't need to prepare anything in advance. The goal of this conversation is to get to know you and mutually explore if we might be a good fit for each other. You'll learn more about Syook and have a chance to ask any questions about our company, team culture, and product.
If we're both excited to continue, we'll send along a bunch of information about the company that you can go through on our own time. You'll then have the opportunity to chat with other people in our company to learn more about them and the company.
2. Technical conversation
We'll have another conversation to talk in depth about your technical experience. We'll talk about frameworks you've used, how you make technical decisions, types of problems you like to solve, etc. You won't need to prepare anything in advance.
This is primarily used to get a better feel for your experience, how you work, and where you may fit in. It'll be used to design the rest of the interview process.
Through this and the next steps, you'll meet more people in the company so we can get to know each other.
3. Technical challenge
Everyone has different strengths, and we want you to do your best. Our goal is for you to clearly demonstrate your technical aptitude. We're open to accommodating what would work best for you.
We can choose mutually between several different options:
- A live pair coding session where we'll work through some problems.
- Working through similar problems independently as a take home challenge.
- Presenting any previous work you've done (example: open source, side project, or even another interview you did).
4. Reference conversations
We will talk to a few people you've worked with before to learn more about how we can best work with you. We expect to hear great things, so this is primarily so we can work with you as effectively as possible.
Getting Started
If you're excited to learn more, you should apply for the job pronto. If we think you might be a fit, we'll respond really fast. Please let us know if you have timing constraints. Regardless, we'll try our best to respect your time along the process.
You can learn more about what we're up to:
- Our company’s website (https://syook.com">https://syook.com) to learn more about the space we're working in, where we write about how IoT is a gamechanger to build smart factories and workspaces.
- Check out our social media handles like Facebook, LinkedIn, Twitter and Instagram (https://www.facebook.com/syookapp/">https://www.facebook.com/syookapp/, https://www.linkedin.com/company/syook/">https://www.linkedin.com/company/syook/, https://twitter.com/syookapp?lang=en">https://twitter.com/syookapp?lang=en, https://www.instagram.com/syookinsite/">https://www.instagram.com/syookinsite/)
If you think you're a good fit here, then we should get talking!! If not, all the best with your job search.
Job Description: (Mandate Skills)
- Exceptional architecture and design skills using Object Oriented Programming concepts and Design patterns
- Strong problem solving and analytical skills
- Hands on Java Engineer, with experience building consumer facing or enterprise applications using Java stack
- Ability to manage small teams (2-4 members) using agile development process
Do You Know? (Skills good to have)
- Exposure to building service oriented distributed systems
- In building systems that process big data in a distributed environment, either in real time streaming or offline
- In messaging systems like Kafka, RabbitMQ, kinesis, etc.
- In real time computation tools like Storm / Spark or Hadoop based tools.
- In Data warehousing technologies like Redshift, BigQuery, etc.
Technical Assistance Centre (TAC) provides 24/7 support and related services for Apoyar customers
under support contact agreement. including support for the full eCommerce application stack,
infrastructure and cloud AWS and Azure environments through to end user devices and productivity
applications. The TAC also supports and maintains Apoyar’s internal infrastructure, systems and
business applications. The technical and application support engineers within the TAC deliver support under a tiered
support model within a DevOps environment. The TAC engineers will also interface with Software
Development resources, as a resolver group, for support requiring application development and bug
fixes. As the single point of contact for customer support, the TAC provides first-level monitoring, event
and Service Desk functions backed by technical and application support engineers who provide
second and third-level support and systems management and administration. The Support Manager will lead the Technical Assistance Centre (TAC) and the team Technical
Support Engineers located in India. The purpose of this role is to facilitate the operational delivery of
support services in a consistent and structure approach defined in the service management
methodology (based on ITIL principles) and according to documented policies, processes and
procedures.
KEY AREAS OF RESPONSIBILITY: Manage delivery of support services team according to service management plans, methodology, processes and client engagement models. Ensure support is delivered to the client according to their contract support agreements.
Including overseeing delivery of support from any contracted third-party providers under
management. Maintain client data in accordance with internal policies, specifically Information Security
Management, GDPR Compliance Statement and Privacy Policy, by adhering to the business
requirements for securing information and the ensuring customer data is protected. Organise support staff resourcing and rostering according to plans and necessary to meet
demand. Ensure support team log all customer interactions correctly into A1 service management
platform and kept up to date. Monitor support team queues and ensure open tickets progress and service level targets are
being measured and achieved. Ensure service is delivered through an efficient tier 1, 2 and 3 support model with levels
performing agreed level of tasks.
Build learning into and develop knowledge of team to ensure jobs are not routed to next level
when they shouldn’t. Manage internal systems and platforms to ensure they have support and maintenance plans in
place, regular checks are performed that systems are running, and data records maintained. Manage the onboarding of new customer data (i.e. configuration records) into necessary
support systems ready for production support. Ensure old customers are exited. Escalate any day to day operational issues with support staff to direct manager, and systematic
support issues with service management methodology, policies, processes and procedures to VP, Global Services for ongoing management and service improvement.
EXPERIENCE/SKILLS:
Person doesn’t need to be highly experienced management guru, just enthusiastic and detail
oriented/process driven person we know will be on top of team to deliver, build, grow and get
better each day. Need understanding of ITIL fundamentals, Service Desk, Service Request, Incident and Change
Management principles etc.
Required Knowledge and technical skills:
- Expert level experience designing and building web services using Java
- Hands on experience in frameworks like struts , springs, hibernate
- Experience with multiple database platforms
- Experience with high volume, mission critical applications
- Experience building distributed systems at Internet scale
- Knowledge of commonly used design patterns
- Prior experience building internet platforms from the ground up
- Understanding Microservices patterns and architectures, enterprise design and industry best practices.
Required Qualities/ personal skills:
- Strong written and verbal communication skills
- Strong interpersonal skills and time management skills
- Strong analytical and troubleshooting skills
- Experience working in an Agile environment
- Experience working in a fast-paced delivery environment









