


What is the role?
Expected to manage the product plan, engineering, and delivery of Xoxoday Plum. Plum is a rewarding and incentives infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises of 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.
Key Responsibilities
- Scope and lead technology with the right product and business metrics.
- Directly contribute to product development by writing code if required.
- Architect systems for scale and stability.
- Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
- Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
- Code reviews and feedback.
- Build simple solutions and designs over complex ones, and have a good intuition for what is lasting and scalable.
- Define a process for maintaining a healthy engineering culture ( Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc).
What are we looking for?
- Manage a senior tech team of more than 5 direct and 25 indirect developers.
- Should have experience in handling e-commerce applications at scale.
- Should have at least 7+ years of experience in software development, agile processes for international e-commerce businesses.
- Should be extremely hands-on, full-stack developer with modern architecture.
- Should exhibit skills to build a good engineering team and culture.
- Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
- Technical proficiency
- JavaScript, SQL, NoSQL, PHP
- Frameworks like React, ReactNative, Node.js, GraphQL
- Databases technologies like ElasticSearch, Redis, MySql, Cassandra, MongoDB, Kafka
- Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
- System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
- Understanding of security principles and possible attacks and mitigate them.
Whom will you work with?
You will lead the Plum Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. You'll report to the co-founder directly.
What can you look for?
A wholesome opportunity in a fast-paced environment with scale, international flavour, backend, and frontend. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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About Greytip Software
Greytip Software is India’s largest provider of cloud HR & Payroll software solutions (greytHR), with a customer base of over 9000+ we touch the lives of 10,00,000 active users + employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.Position PurposeThe Implementation Manager will proactively engage with customers to provide strategic & tactical guidance, drive adoption and to increase the business value they derive from greytHR..
Responsibilities
Administer everyday workflow of all implementation processes and provide technical support to all associates.
Coordinate with team to resolve all issues within required timeframe and recommend appropriate changes to all policies and procedures and evaluate all implementation for team.
Monitor all implementation requests and administer staff working and assist team and senior implementation engineers and provide required coaching for same.
Evaluate all management information reports and ensure achievement of all team objectives and provide support to senior implementation engineers.
Evaluate all processes and provide technical support to all senior implementation managers and establish all client configuration requirements.
Collaborate with system integration team and ensure compliance to all client requirements and provide appropriate training to clients and ensure efficient implementation of all systems.
Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments.
Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes.
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4-6 years’ work experience in a customer-facing customer success, account management or strategic consulting organization.
Very strong verbal and written communication skills absolutely essential.Proven experience building strong internal and external relationships.
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Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
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Bachelor's Degree with preferably an MBABenefits.
Excellent Opportunity to be involved in high impact work and progressive learning environment.
Great team members & energy filled work environmentCompetitive salaryExcellent benefits package

