Primary Responsibilities:
● Supply/ demand acquisition: constantly maintain an over-supplying effort by keeping a healthy pipeline
of leads (by whatever channel it takes), by efficiently training and effectively retaining.
● Retention: Will be involved in supply/customer retention activities like calling, partner engagement
validation, zonal wise supply fulfillment, customer retention,etc
● Community management: actively moderate (bring people together), leverage, and rule the driver
/customer community to shape the best service quality to users and the best worth for drivers.
● Execute Marketing and Branding initiatives for the city as per the BTL plans
● Market intelligence: Gather market and competitive intelligence from various sources and create
actionable insights
● Analyze data and prepare reports to monitor performances, find business problems and come up with
solutions.
● Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to
support the activity and solve prevalent issues.
● Talent acquisition and management: Build a team that strives to win and constantly track the efficiency
of your team and the service quality provided to the network, and deploy corrective/improvement. Will
be leading a team of 20+ high performing individuals.
Required Competencies:
● Communication & team handling skills
● Supply/Demand planning
● Data analysis & problem solving
● Should be good in making reports (MS-Excel/google sheets,etc)
Required Skills:
● Strong verbal and written communications skills.
● Solve business problems using analytical skills and a capacity to work with large data sets.
● Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally
and in writing, and to immediately contribute in a team environment.
● An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a
high level of client focus.
● Willingness to roll up sleeves and get hands dirty by being on field most of the time.
● Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn.
● Self-directed.
● Proficiency in SQL would be an added advantage.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Porter.in
About
Company Overview:
At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last-mile delivery logistics is one of the biggest and fastest-growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.
Porter is the fastest-growing leader in this sector with operations in 14 major cities, a fleet size exceeding 1L registered and 50k active driver-partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 50 million USD from investors including Sequoia Capital, Kae Capital, Mahindra Group and LGT Aspada. We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of last-mile logistics including warehousing and LTL transportation. At Porter, we’re here to do the best work of our lives. If you want to do the same and love the challenges and opportunities of a fast-paced work environment, then we believe Porter is the right place for you.
Company URL: https://porter.in
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Full Stack Developer - Averlon