- Ensuring the success of new AI products by focusing on scalability, potential biases, and compliance.
- Perform gap analysis on existing business data. Identify new data points.
- Developing business cases for AI in new and existing products.
- Work with executives and business line stakeholders to define the problems to solve with AI.
- Help prioritise and rank the solutions, develop business cases.
- Work closely with UI/UX, engineering and cross-functional teams to deliver with quick time-to-market and optimal products.
- Formulating product requirements and identifying new opportunities with the help of customer feedback, market analysis, and usability studies.
- Drive product launches including working with public relations team, executives, and other product management team members.
- “Problem solving with AI” mindset.
- Proven work experience in product management as an Associate Product/Product Manager.
- Knowledge and experience with Machine Learning and different Voice & Speech AI concepts such as neural networks, natural language processing, speech-to-text conversion clustering techniques, etc.
- Experience defining and developing a new product or service.
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management .
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Skilled at working effectively with cross functional teams in a matrix organisation.
- MS/BS degree in Computer Science, Engineering or equivalent preferred.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Service Pack
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Omni-Channel CX Automation Suite powered by AI. Our vision to transform Customer Experience using Artificial Intelligence.
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We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.
Job description
As a Business Development Executive, you will be responsible for driving the company's growth by identifying new business opportunities, building strong client relationships, and promoting the company's IT services and solutions. Your primary focus will be on expanding the customer base and fostering long-term partnerships.
Position Name: BDE (Business Development Executive
Required Experience: 1 to 4 years
Working Mode: Working From Office (on-site)
Location: Ahmedabad Gujarat (Prahlad Nagar)
No of Position: 4+
Must have:
- Lead Generation and Management
- Client Communication, Relationship Handling
- Sales Strategy Development
- Negotiation and Closing Skills, Market and Industry Knowledge
- Time Management and Organization
- Analytical and Problem-Solving Skills
- Technical Proficiency
- Adaptability and Resilience
- Collaboration and Customer-Centric Approach
- CRM experience
- Experience in the complete sales cycle including deal closing
Roles & Responsibilities :
- Conduct market research to identify potential clients and business opportunities.
- Generate leads through online research, networking, and cold calling.
- Contact potential clients via email, phone, and social media to introduce our products and services.
- Assist in setting up and attending client meetings and presentations.
- Support the sales team with proposals and presentations.
- Maintain and update the CRM system.
- Build and maintain strong client relationships.
- Prepare regular sales activity reports
Skills :
- Required Excellent Communication with verbal and written skills
- Candidate should require experience in Domestic and International domains.
- Relationship Building & Market Research analysis.
- Candidate should be problem-solving and can work independently
- Customer Relationship Management.
- Experience with client handling, client management, and closing the deal.
- Lead Generation and cold calling experience will be preferable.
Qualifications:
Bachelor's degree in BTech, MCA, BCA, MTech, MBA, BBA Pass out can apply.
Benefits:
- 5 days working Culture
- Team Outing and Team Building Activities
- Soft Skills Development Training and sessions
- Leave Encashment
- Flexible Working Hours
- Employee Engagement Activities
- Get a chance to work on Latest Technology
- Open Communication Policy
- No laid off during covid 19 time
- Job Security and Stability
Javascript
React.js
NodeJS (Node.js)Job Description – Lead Full Stack (Javascript) Engineer
About Freespace* (a.k.a. Workplace Fabric)
Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship
product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions.
*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric
What is on our offer?
- An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values.
- We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career.
- Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge.
Profile Brief:
You will be an experienced Full Stack Javascript Engineer with an interest in data and analytics, developing our fast growing Analytics Team. Working closely as an active team member, having ownership & accountability to develop analytics stories, in delivering timely projects through Scrum. Working with product owners and team leads to clarifying requirements, challenge assumptions in order to ensure successful executions and push the client analytics to its best.
Key Skills and Experience
Required Skills: JavaScript (ES6+), SQL, Nodejs, React
Good to have: AWS (Lambda, Athena, S3) & AWS Certification, TypeScript, IoT, amCharts, D3.js (or industry equivalent)
Experience: 6-10 years
- Data processing and manipulation expert
- Able to easily comprehend and write complex & efficient SQL queries
- Ability to understand, design and fully document end-to-end scalable IoT systems
- Expert in in building Well-Architected solutions using AWS Services (eg Lambda, Athena, S3 etc)
- Experience in developing frontend analytics dashboards using .js charts
- Hands-on and well-versed with at least one of React (preferred), Angular or Vue
- Master in JavaScript with excellent understanding of asynchronous patterns
- Comfortable with of ES6+, TypeScript & emerging web technologies
- Experience of building REST APIs with Spring Boot & Express
- Hands-on programmer
Page Break
Key Behaviours
- Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions.
- Lead by example by demonstrating best practice and mentoring of team members
- Clear thinker with a systematic problem-solving approach, breaking the problem down into simple achievable and realistically estimated steps
- Seeing a project through from conception into production and support ensuring quality throughout.
- Ensure high standards by instilling data quality checks, code reviews and documentation in work and team practices.
- Able to challenge solutions and processes in creating the best products and environment to work.
- Unafraid to own mistakes
- Customer focussed
React.js
React NativeJavascriptNodeJS (Node.js)
AngularJS (1.x)FULL STACK DEVELOPER
Responsibilities
• Develop interactive, user-friendly applications using the latest frameworks
• Deliver across the entire application life cycle in the stages of concept, design, build, deployment, test, and release to app stores and support.
• Collaborate with product owners and designers to translate product requirements and designs into reality
• Own and develop feature sets that involve responsive UIs and restful services to ensure a seamless user experience.
• Interact with the product, engineering, and business teams across geographies to leverage their expertise and contribute efficiently.
• Ensure that all components and the overall application are robust and easy to maintain.
• Continuously optimize and improve the application performance
• Proactively acquire knowledge of the latest industry trends and best practices in mobile technologies to implement them and educate the teams to increase the effectiveness of technology solutions.
Requirements
• B.Tech/ B.S. or M.Tech/ M.S. or equivalent in Computer Science, IT, or related field
• 2-6 years of experience
Mandatory Skills
• 2+ years of experience designing and building production-level web applications including:
• Programming knowledge in JavaScript, NodeJS
• Good knowledge in developing front-end software, with deep experience in one or more relevant
front-end frameworks (ReactJs, Angular, Vue etc.).
• Expertise in Web/mobile app development using React Native
• Experience in product development on mobile platforms using React Native
• Familiar in developing backend (JS/Node/C#).
• Basic understanding of RDBMS databases
• Working knowledge of design patterns, SOLID principles, and development best practices. Ability to
independently write code and unit test cases
• Mastery of standard frontend technologies like modern HTML, CSS, JavaScript (we use React,
Redux, Webpack, NodeJS etc.), REST, and JSON.
Desirable Skills
• ES6/7, Node, package management /webpack/parcel.
• Exposure to data modeling with any of the database technologies.
• Full stack understanding of web/mobile/API/database development concepts and patterns.
• Experience in DevOps would be a plus.
• Experience in TypeScript would be a plus.
• Excitement about the latest trends in application design
- Maximizing the revenue and margin from products through online Channel sales and achieve day-to-day and monthly revenue targets
- Evaluating and optimizing marketing and pricing strategies
- Evaluating key indicators to determine the effectiveness of catalogue strategies for products and monitoring progress against budget goals.
- Recommending adjustments to strategies and tactics as appropriate to achieve financial goals
- Overseeing product catalogue, on-orders, initial shipping and receiving product tracking, and following-up on all problems on a timely basis
- Mentoring and guiding Process Experts within the team to manage quality, improve process efficiency and minimize variation.
- Assisting with management of online metrics and making recommendations for continue improvement and optimization.
- Building strong working relationships with cross-functional teams across the organization to achieve business goals.
- Analysing sales and expense reports to improve margin, revenue, and processes.
- Doing Competitor Analysis, Monitoring marketplace products, and pricing; leveraging internal and external data sources to identify gaps/ opportunities.
- Driving development in the strategic business planning, budgeting, and sales strategy approach
- Monitoring the weekly, daily, and seasonal, and/or one-time reports.
What you need to have:
- Knowledge of Paid Marketing
- Strong business analysis skills
- Strategic outlook with Systems Thinking perspective
- Experience in coordinating with other departments and managing multiple stakeholders
- Good communication skills, both written and verbal
Analyze user/business requirement and formulate a design strategy
Prepare estimation with TBS
Write optimized code, abiding project/industry standards
Complete assignment on time with expected quality
Attends daily Sprint call for technical discussion with client
Understand and follow project define processes
Work with team to achieve the set goals
Communicate status, idea, suggestion with stakeholders (Team/Clients).
- 5-6 years of proven excellence in IT- Business Development or inside sales.
- Mandate experience in Appointment setting.
- Must have B2B sales experience.
- Shift timings- 5:30pm to 2;30 am IST(8:00 am to 5:00 pm US-EST)
- 6:30 pm to 3:30 am IST ( 9:00am to 6:00pm US- EST)
- Tool Handling - LinkedIn Sales Navigator, Hubspot, Salesforce, Outreach etc
- Location - Remote (PAN INDIA)
PHP
Python
Django
Flask
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Full Stack Developer - Averlon