
- Ensuring the success of new AI products by focusing on scalability, potential biases, and compliance.
- Perform gap analysis on existing business data. Identify new data points.
- Developing business cases for AI in new and existing products.
- Work with executives and business line stakeholders to define the problems to solve with AI.
- Help prioritise and rank the solutions, develop business cases.
- Work closely with UI/UX, engineering and cross-functional teams to deliver with quick time-to-market and optimal products.
- Formulating product requirements and identifying new opportunities with the help of customer feedback, market analysis, and usability studies.
- Drive product launches including working with public relations team, executives, and other product management team members.
- “Problem solving with AI” mindset.
- Proven work experience in product management as an Associate Product/Product Manager.
- Knowledge and experience with Machine Learning and different Voice & Speech AI concepts such as neural networks, natural language processing, speech-to-text conversion clustering techniques, etc.
- Experience defining and developing a new product or service.
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management .
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Skilled at working effectively with cross functional teams in a matrix organisation.
- MS/BS degree in Computer Science, Engineering or equivalent preferred.

About Service Pack
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Omni-Channel CX Automation Suite powered by AI. Our vision to transform Customer Experience using Artificial Intelligence.
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Required Skills and Experience:
- 5-7 years of experience in full-stack software development.
- Solid proficiency in Angular (latest versions preferred).
- Strong understanding of Angular components, modules, services, and performance optimization.
- Proven experience in C# and .NET development.
- Experience in designing and integrating RESTful APIs using Swagger.
- Solid understanding of front-end and back-end development principles.
- Excellent problem-solving and debugging skills.
- Strong communication and collaboration skills.
- Experience with Git and GitHub for version control.
- Experience with CI/CD pipelines and DevOps practices.
- Experience writing and maintaining integration tests.
- Experience with database technologies (SQL or NoSQL, MongoDB).
Nice-to-Have Skills:
- Experience with database technologies (SQL or NoSQL, MongoDB).
- Understanding of cloud platforms (Azure).


We are currently seeking a full stack software engineer that can architect, design, develop and test applications using the following technologies: React JS, Spring Boot and REST API
Responsibilities:
· Architect and design scalable, resilient, and cost-effective solutions
· Lead the engineering team on all design and development work.
· Hands on with implementing solutions and functions which collaborates with AI/ML products.
· Experience with system diagrams, technical specifications, implementation and support plans.
· Can work in close association with team and communicate efficiently with senior management on various Tech development aspects.
Qualifications:
· Bachelor's degree/Masters/MS in Computer Science, Information Technology or a related field..
· 8+ years of experience architecting and designing software solutions.
· 5+ years of experience using UI based technologies such as JavaScript/Typescript, React and/or Next JS
· 5+ years of development experience with Object Orientated Programming (e.g., Java, C++)
· 5+ years of experience with (CI/CD) and Agile methodology
· 5+ years of experience building large scale distributed applications.
· Hands on experience developing custom file viewers.
· Experience with web development frameworks, databases, and version control systems
· Hands on experience with integrating the front end with the back end using REST API’s

We're in urgent need of a good ReactJS developer For our client
having 3-5 years of experience in ReactJS.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Required skills:
- Hands on experience using Material-UI, developing custom components on top of in-build Mui components.
- Graphql(Apollo) experience is preferred
- We use React hooks everywhere so you should be well-versed with that.
- Experience developing using Storybook is preferred.
-
- Experience working with TypeScript is MUST
- Experience writing test cases using React testing library is a MUST
- Finding creative solutions to product, technical, organisational and resource challenges.
- Partnering with fellow leaders to build a collaborative design, engineering and product culture.
- Help lead multiple projects on the International Experience team, defining scope, identifying resourcing needs, and handling stakeholder management.
- Work cross-functionally to identify workflow issues and integrate procedural improvements.
- Track and communicate progress across your projects, ensuring the teams are on track - facilitating decision-making, resolving blockers, and surfacing challenges.
- Enable continuous improvement during projects, ensuring insights are captured, shared, and integrated.
- Become an evangelist, advocate, and educator on behalf of Design, elevating the team's presence within the organization.
- Always be acutely aware of the team's needs and provide feedback to our design leads in order to ensure all designers experience an enjoyable and balanced work environment.
- Help develop process improvements for Design Operations as a whole.
- Think conceptually – applying a user-centered approach to requirements and interdependencies – to develop engaging interfaces.
- Think visually – using techniques like storyboards and sketching – to communicate interaction design concepts.
- Make design decisions based on good judgement, experience, research, and data.
- Make a real impact at scale through new product launches and interface improvements that effect billions of our customers everyday
- Be part of a fun, humble team, always learning, collaborating with other designers to deliver a cohesive customer centered experience.
What You'll Need
A strong product design portfolio that demonstrates how you design to solve customer needs.
- Excellent people management Skills
- Leadership Skills
- Excellent grasp of the design thinking and prototyping process, including product/interaction/visual, with the know-how to move from pencil on paper to layout to pixel-perfect handoff using tools such as Sketch, Invision, and Zeplin.
- Stellar interaction & visual skills (track record of deploying user interface standards and conventions, functional communication flows, dynamic engaging interfaces, attention to detail, stay on brand, build new patterns).
- Deep understanding of design principals and industry trends.
- Expert communication and presentation skills with ability to clearly present your work; you are articulate and can advocate design rationale.
- Readily give and receive constructive feedback.
- Expert partnering with cross functional teams in launching new products and improvements to existing features.
Added Points
- Experience working in and navigating a corporate environment independently.
- Delivered successful design for responsive web, iOS and Android.
- Experience building efficient scalable systems or in eCommerce.
- Bachelor’s in Design, User Experience (UX), Human Computer Interaction, Mass Communications or related field.
Skillset
- Mock ups : Sketch, Axure, Figma
- Usability test : Morae, WebEx Remote UTs
- Image editing & illustration : Photoshop, Expression Design, CorelDraw, Adobe illustrator.
SDLC life cycle work, including analysis, design, development,
enhancement, testing, maintenance and technical support for this
project. Your primary focus is to enhance and maintain the OFSAA
application.
Result Areas
OFSAA Platform: In-depth knowledge of the OFSAA platform, and various
components, namely OFSAA ALM, PFT and FTP modules
Coordinate with client teams, Infra and vendors product issues Monitor client
ticketing tool and maintain service levels OFSAA Incident acceptance from
L1
Troubleshooting/ resolution collaborate with technical teams.
Perform Root Cause Analysis for problem tickets OFSAA Bug fixes
Functional Testing and release
Must be experienced in Informatica PowerCenter
Must have exposure of SQL, PL/ SQL complex queries, Functions, Procedures
Understanding of standard n-tier systems architecture systems processes and
principles
Configuration and operation of Web application servers WebLogic,
WebSphere, Tomcat is an added advantage
Good communicator and ensuring good understanding of business
requirements and able to prepare functional requirement
documents.
Candidate must have
Strong analytical and problem-solving skills
Strong Knowledge in OFSAA ALM, PFT and FTP modules & Oracle Database
using PL_SQL.
Possess strong verbal and written communication skills
5 Knowledge, Skills and Experience
Overall 5+ years of experience in OFSAA
5+ years of hands-on experience in SQL/PL_SQL.
Cross border team management experience.
Strong organizational, team building and leadership qualities.
Strong understanding of SDLC process /Agile Methodology
Strong interpersonal communication skills
Experience of Banking Operations in particular Core Banking, General
Ledger, Loans,
- Well versed in Core Java, OOPs concepts, collections, multi-threading, concurrency, lambdas, and streams.
- Hands-on knowledge of Spring Core, MVC, JPA, Security, transaction
- Working knowledge of REST API designing as well as development, using Spring.
- Exposure to Spring Boot, Docker, Kubernetes, OpenShift for the microservices environment.
- Savvy with SQL and database concepts.
- Ability to use frameworks like JUnit, Mockito, etc., for implementing unit testing.
- Sound understanding of code versioning tools, such as Git/bit bucket with Maven.
- Should have worked in a CI/CD environment with TeamCity/Jenkins.


Qualifications & Skills
• Bachelor or Master Degree in Computer Science from a reputed University
• 3 to 5 years of experience working in eCommerce domain, specifically at-least 2 to 4
years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
• Experience in performance profiling, tuning, and optimization, caching mechanisms with
Enterprise level applicants
• Experience in writing unit testing and test case automation.
• Ability to operate in Agile environment with a start-up mentality and unstructured
environment, Energy, drive and passion to work, and operate in a digital world.



Responsibilities
- Hands-On development of the core components of the Product Platform
- Liaison with the Technical Architect and Project Manager to understand project scope and objectives
- Break-up overall project scope into a manageable set of tasks and help the Project Manager define Sprints
- Own the Technical Design for different components of the Product Platform
- Help the Project Manager develop and manage a detailed project schedule and work plan
- Develop the product as per design and structure using appropriate technologies meeting the requirements, quality standards and timelines.
- Technical Mentoring of the Team in an effective and efficient manner to uphold quality
- Provide early insights on a consistent basis to various stakeholders about progress and potential risks
- Escalate issues affecting project delivery to appropriate levels within the company and/or vendor and track them to resolution
- Utilize industry best practices, techniques, and technical standards throughout project execution
Qualifications
- Bachelor's degree in computer science, or a related field or MCA
- 7-10 years of hands-on technical experience with 2-3 years of leading a team
- Strong command over Java, NodeJS, ReactJS, and similar Full Stack technologies
- Strong SQL and NoSQL knowledge for databases like MySQL and MongoDB
- Strong understanding of Git and related strategies like Pull Requests, merging, etc.
- Experience with GoLang preferred
- Exposure to DevOps over at least one Cloud Platforms like AWS or Azure in addition to the experience in developing cloud-native applications
- Strong familiarity with software tools like JIRA, Agile, TDD/BDD methodologies, and best practices
- Strong understanding of Algorithms and Design Patterns with proven ability to solve problems creatively
- Experience seeing projects through the full life cycle
- Strong interpersonal skills and extremely resourceful
- Proven ability to complete projects according to outlined scope, quality, budget, and timeline
- Product development background required


