Responsibilities:
- Develop REST/JSON API’s Design code for high scale/availability/resiliency.
- Develop responsive web apps and integrate APIs using NodeJS.
- Presenting Chat efficiency reports to higher Management
- Develop system flow diagrams to automate a business function and identify impacted systems; metrics to depict the cost benefit analysis of the solutions developed.
- Work closely with business operations to convert requirements into system solutions and collaborate with development teams to ensure delivery of highly scalable and available systems.
- Using tools to classify/categorize the chat based on intents and coming up with F1 score for Chat Analysis
- Experience in analyzing real agents Chat conversation with agent to train the Chatbot.
- Developing Conversational Flows in the chatbot
- Calculating Chat efficiency reports.
Good to Have:
- Monitors performance and quality control plans to identify performance.
- Works on problems of moderate and varied complexity where analysis of data may require adaptation of standardized practices.
- Works with management to prioritize business and information needs.
- Experience in analyzing real agents Chat conversation with agent to train the Chatbot.
- Identifies, analyzes, and interprets trends or patterns in complex data sets.
- Ability to manage multiple assignments.
- Understanding of ChatBot Architecture.
- Experience of Chatbot training

About Lincode Labs India Pvt Ltd
About
Our Vision & Our Mission
We strive for being a pioneer in Industry 4.0 backed by professional team and provide world class support to clients and ensure we provide transparent, cost-effective and scalable solution to ever client of ours.
We Are Creative
Its just not business problem solving, we understand that user experience is also very vital for success of any project. Hence we strive to be creative in our solution approach and provide high importance for ease of use. Each of our installations are based on customer study.
We are Agile
Technology services in manufacturing demands high agility in delivery, hence we ensure we follow agile methodologies in our project approach.
What we are Looking For
We are an early stage start-up and it involved high risk high reward environment, doing grunt work at a few times, having ownership and responsibility, working on weekends when needed, and do everything (data engineering, tools development) that should be done to get the task done on time.
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It’s Only Words ..and the words are all I have ..to take your heart away…
Or
Country Roads take me home ….
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