Content Writer

Job Title: Sales & Customer Support Executive (Voice Process)

Company Brand Name: BikeFixup

Location: Faridabad

Work Mode: Work from Office

Working Days: 6 Days a Week (Rotational Off)*

Key Responsibilities:

Sales Responsibilities:

Achieve monthly sales targets for memberships.

Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.

Provide detailed product knowledge and promote BikeFixup’s services effectively.

Maintain and update lead databases, ensuring timely follow-ups.

Prepare daily/weekly sales reports and analyze customer feedback.

Collaborate with the operations team for seamless service delivery.

Customer Service & Support Responsibilities:

Handle customer inquiries and resolve issues promptly with a professional attitude.

Ensure customer satisfaction by providing clear, accurate, and empathetic communication.

Assist customers in booking services and guide them through the process.

Address complaints or concerns and escalate unresolved issues to the appropriate team.

Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.

Qualifications & Skills:

Education: Minimum graduates preferred.

Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.

Skills:

Strong communication skills in Hindi & English.

Persuasive abilities and a target-driven mindset.

Empathy and problem-solving skills for customer support.

Basic computer knowledge for lead tracking and reporting.

Benefits:

Fixed salary + performance-based incentives.

Training and growth opportunities in a premium two-wheeler service brand.

Opportunity to build a rewarding career in a fast-growing industry.

About Company

Our client is in the business of delivering cutting-edge software solutions, hardware systems, and IT services. It lends the right technological edge to governments and businesses. This enables them to achieve their organizational objectives efficiently and effectively to scale their businesses to newer heights.

Minimum Requirements/Qualifications:

• Bachelor’s/Master’s degree in computer science, Computer Engineering or a related field is preferred.

• Must have at least 5 to 7 years of experience in PostgreSQL.

• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts.

• Knowledge & hands-on experience with PostgreSQL, Java, and Spring Framework is a must.

• Additional knowledge of JDBC, Apache TomCat Server & relevant open-source technologies is required.

• Must have experience with Bootstrap CSS, jQuery, etc.

• Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database

Connectivity), and RESTful web services.

• Experience in handling external and embedded databases.

Roles & Responsibilities

• Maintaining the Database, creating efficient queries, and understanding and improving the current database structure.

• Develop new modules, patches & Updates/upgrades for an existing application (developed in house by the client)

• Analyze user requirements to define business objectives.

• Maintain Java-based applications that can be high-volume and low-latency.

• Identify and resolve any technical issues arising.

• Write well-designed, testable code.

• Conducting software analysis, programming, testing, and debugging.

• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review.

• Execute marketing plans (campaigns, live events such as webinars, 

seminars, networking events etc.) to help generate leads for the sales 

team 

• Build, scale, and optimize digital marketing channels including but not 

limited to SEO, SEM, Facebook, LinkedIn and more. 

• Experience in managing KPIs pertaining to (i)User Acquisition Volume 

(month on month growth) (ii)Customer Acquisition Cost (CAC) (iii)Channel Growth and Mix (iv)Traffic Conversion Rates (iv)Number of experiments 

executed on (velocity, quality, results) 

• Translate the marketing strategy into funnel-focused marketing programs 

to acquire, engage and retain customers 

• Test, analyze, and scale experiments to improve key metrics across 

channels (e.g., landing pages, ad copy, creative, etc.). 

• Design and execute complex, end-to-end marketing campaigns that 

deliver results measured in MQLs and SQLS 

• Create content and materials the showcase the value 100ms creates for 

customers 

• Develop a strategy that combines both technical and content elements, to 

drive ongoing improvements in SEO and organic search results. 

• Develop collaborative partnerships across the organization to identify, 

launch and refine demand generation strategies. 

• Measure, track, and optimize engagement from the top of the funnel 

throughout the customer journey to ensure marketing is accelerating sales efforts to close business. 

You have: 

• A growth-oriented marketer with 2 to 4 years of experience managing and 

executing marketing campaigns including creatives, email marketing, 

tracking, reporting, stakeholders coordination and performance review 

• Well versed with the latest digital techniques and tools and latest digital 

marketing trends 

• Experience in executing marketing campaigns including creatives, email 

marketing, tracking, reporting and stakeholder coordination 

• Experience in working with B2B Saas organizations in a growth-oriented 

marketing role would be highly preferred 

You'll be a great fit if you have: 

• Experience developing digital multi-channel campaigns 
• Solid understanding of LinkedIn, Facebook, Google ad platforms

• Experience using Google Analytics, Google Optimize or similar 

  • Comfortable using Google Sheets or similar for reporting, analytics 
  • Understands the campaign data growth metrics

About Us: Codebrahma Tech Solutions is a leading provider of innovative IT solutions, dedicated to delivering cutting-edge technology and exceptional service to our clients. We are seeking a proactive Business Development Executive to join our IT sales team and drive business growth.

Job Summary: The Business Development Executive will be responsible for identifying new business opportunities, building client relationships, and driving sales of our IT solutions and services. This role requires strong sales skills, excellent communication, and a deep understanding of the IT industry.

Key Responsibilities:

- Identify and research potential clients and market segments.

- Develop and implement effective sales strategies to target new clients.

- Generate leads and build a strong pipeline of potential customers.

- Conduct sales presentations and product demonstrations to prospective clients.

- Develop and maintain long-term relationships with clients.

- Negotiate contracts and close sales to meet or exceed targets.

- Collaborate with the marketing and technical teams to align sales strategies with company goals.

- Track and report on sales activities, opportunities, and progress.

- Stay informed about industry trends, competitive landscape, and emerging technologies.

Qualifications:

- Bachelor's degree in Business, Marketing, IT, or a related field.

- 2+ years of experience in business development or sales, preferably in the IT industry.

- Proven track record of achieving sales targets and driving revenue growth.

- Strong knowledge of IT solutions and services.

- Excellent communication, negotiation, and presentation skills.

- Proficiency in using CRM software and sales tools.

- Ability to work independently and as part of a team.

- Strong organizational and time management skills.

Preferred Skills:

- Experience with digital marketing and lead generation techniques.

- Familiarity with data analytics and reporting.

- Knowledge of industry-specific sales strategies.

Why Join Us:

- Opportunity to work with a dynamic and innovative team.

- Competitive salary and benefits package.

- Professional development and growth opportunities.

- Engaging and collaborative work environment.

Codebrahma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

1. Develop and implement sales strategies and tactics to drive revenue growth for the company's corporate sales division

2. Identify new business opportunities and establish strong relationships with potential clients to expand the company's customer base

3. Execute effective sales pitches and presentations to showcase our products and services, highlighting their unique value proposition to potential clients

4. Conduct thorough market research to understand industry trends, competitor activities, and customer needs, ensuring our offerings remain competitive and relevant

5. Collaborate closely with cross-functional teams, including marketing and product development, to align sales efforts with overall company objectives

6. Manage the entire sales cycle, from lead generation to closing deals, while meeting or exceeding sales targets and KPIs

7. Maintain accurate and up-to-date sales records and reports, providing regular feedback and insights to the management team to drive continuous improvement

We are seeking a highly motivated and dynamic corporate sales executive to join our team at Setup Mastery. As a key member of our sales division, you will play a pivotal role in driving revenue growth by developing and implementing effective sales strategies. With your exceptional sales pitch skills and excellent communication abilities, you will identify new business opportunities and build strong relationships with potential clients. Your deep understanding of sales processes and market dynamics, coupled with your ability to effectively communicate the unique value of our products and services, will be instrumental in closing deals and exceeding sales targets.

• 2.5+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Mandatory skills -PHP Experience.
• Experience in web application development and web developer.
• Good Knowledge of PHP, MySQL, jQuery, Javascript, HTML5, CSS3, XML
• Good debugging skills .
• Expertise in MVC Frameworks and good technology exposure of CI/Larvel frameworks added advantage.

Job Summary

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Your primary focus will be the development of Android applications and their integration with back-end services.

Responsibilities

• Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
• Implementing measures to safeguard users' data.
• Ensuring that the construction and presentation of your apps are congruent with the company's standards.
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
• Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
• Monitoring app reviews to detect areas for improvement.
• Creating app updates, including bug fixes and additional features, for release

Requirements

• min. 2+ years of experience as an android developer
• Proficiency in Java, Kotlin, or C++.
• Ability to use the Android Studio, including the Android SDK, with ease.
• Prior experience as an android developer will be advantageous.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.
• Unwavering curiosity.

Benefits

• Opportunity to work with early stage start up and grab a front row seat in core engineering team
• ESOPs available
•  

JD : ML/NLP Tech Lead

- We are looking to hire an ML/NLP Tech lead who can own products for a technology perspective and manage a team of up to 10 members. You will play a pivotal role in re-engineering our products, transformation, and scaling of AssessEd

WHAT ARE WE BUILDING :

- A revolutionary way of providing continuous assessments of a child's skill and learning, pointing the way to the child's potential in the future. This as opposed to the traditional one-time, dipstick methodology of a test that hurriedly bundles the child into a slot, that in-turn - declares- the child to be fit for a career in a specific area or a particular set of courses that would perhaps get him somewhere. At the core of our system is a lot of data - both structured and unstructured. 

- We have books and questions and web resources and student reports that drive all our machine learning algorithms. Our goal is to not only figure out how a child is coping but to also figure out how to help him by presenting relevant information and questions to him in topics that he is struggling to learn.

Required Skill sets :

- Wisdom to know when to hustle and when to be calm and dig deep. Strong can do mentality, who is joining us to build on a vision, not to do a job.

- A deep hunger to learn, understand, and apply your knowledge to create technology.

- Ability and Experience tackling hard Natural Language Processing problems, to separate wheat from the chaff, knowledge of mathematical tools to succinctly describe the ideas to implement them in code.

- Very Good understanding of Natural Language Processing and Machine Learning with projects to back the same.

- Strong fundamentals in Linear Algebra, Probability and Random Variables, and Algorithms.

- Strong Systems experience in Distributed Systems Pipeline: Hadoop, Spark, etc.

- Good knowledge of at least one prototyping/scripting language: Python, MATLAB/Octave or R.

- Good understanding of Algorithms and Data Structures.

- Strong programming experience in C++/Java/Lisp/Haskell.

- Good written and verbal communication.

Desired Skill sets :

- Passion for well-engineered product and you are - ticked off- when something engineered is off and you want to get your hands dirty and fix it.

- 3+ yrs of research experience in Machine Learning, Deep Learning and NLP

- Top tier peer-reviewed research publication in areas like Algorithms, Computer Vision/Image Processing, Machine Learning or Optimization (CVPR, ICCV, ICML, NIPS, EMNLP, ACL, SODA, FOCS etc)

- Open Source Contribution (include the link to your projects, GitHub etc.)

- Knowledge of functional programming.

- International level participation in ACM ICPC, IOI, TopCoder, etc

- International level participation in Physics or Math Olympiad

- Intellectual curiosity about advanced math topics like Theoretical Computer Science, Abstract Algebra, Topology, Differential Geometry, Category Theory, etc.

What can you expect :

- Opportunity to work on the interesting and hard research problem, to see the real application of state-of-the-art research into practice.

- Opportunity to work on important problems with big social impact: Massive, and direct impact of the work you do on the lives of students.

- An intellectually invigorating, phenomenal work environment, with massive ownership and growth opportunities.

- Learn effective engineering habits required to build/deploy large production-ready ML applications.

- Ability to do quick iterations and deployments.

- We would be excited to see you publish papers (though certain restrictions do apply).

Website : http://Digitalaristotle.ai


Work Location: - Bangalore