Product Associate - Sales

Job Title: Operations Executive

Location: Kolkata

Job Description:

We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.

Key Responsibilities:

1. Operational Support

• Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
• Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
• Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.

2. Customer Interaction

• Respond to customer queries via email and phone in a professional and timely manner.
• Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
• Maintain detailed logs of customer interactions, feedback, and action taken.

3. Data Management & Reporting

• Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
• Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.

Required Skills:

• Comfortable with handling data and making calculations.
• Proficiency in MS Excel.
• Ability to work in double shifts.
• Excellent communication (verbal and written) in English; additional language proficiency is a plus.
• Ability to handle pressure and multitask efficiently in a fast-paced environment.
• Strong organizational and time-management skills.
• Positive attitude with a problem-solving mindset and the ability to work independently or in a team.

Experience:

·       0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.

Shifts:  

·       Day Shift: 11am – 9pm

·       Night Shift: 9pm – 7am

6 Days Working (Rotational Week-Offs)

Job Title: Junior QA Engineer

Location: Remote

Type: Full-time

About Us:

At Tese, we are committed to driving innovation and sustainability through our platform, which empowers SMEs, financial institutions, and enterprises to achieve their ESG (Environmental, Social, and Governance) goals. We are looking for a motivated and detail-oriented Junior QA Engineer to join our growing team. This role is perfect for someone starting their career in quality assurance who is eager to learn and contribute to delivering high-quality products.

Role Overview:

As a Junior QA Engineer, you will work closely with senior QA engineers and developers to ensure the quality and functionality of our platform. You will be responsible for writing test cases, executing manual tests, identifying bugs, and contributing to the overall improvement of our testing processes. This is a great opportunity to develop your skills in QA while working on impactful projects related to sustainability and technology.

Key Responsibilities:

• Test Planning and Execution:
• Collaborate with the development and product teams to understand feature requirements and develop test plans.
• Write and execute manual test cases to ensure that new features and bug fixes meet the expected functionality.
• Perform regression testing to ensure that updates do not affect the existing features.
• Bug Identification and Reporting:
• Identify, document, and report bugs clearly using project management tools (e.g., Jira, Trello).
• Work closely with the development team to track, verify, and ensure timely resolution of bugs.
• Quality Assurance Process Improvement:
• Learn and follow QA best practices to improve the efficiency of the QA process.
• Participate in team meetings to discuss testing progress, challenges, and improvements.
• Documentation:
• Maintain clear and detailed documentation of test cases, test results, and bug reports.
• Update and refine testing documentation as the product evolves.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Experience:
• 0-2 years of experience in quality assurance or software testing.
• Familiarity with manual testing practices, test case design, and bug reporting processes.
• Technical Skills:
• Basic knowledge of software development lifecycle (SDLC) and QA processes.
• Familiarity with project management or bug tracking tools (e.g., Monday.com, JIRA).
• Basic understanding of web technologies (HTML, CSS, JavaScript) and mobile testing is a plus.
• Exposure to test automation tools (e.g., Selenium, Cypress) is a plus but not required.
• Soft Skills:
• Strong attention to detail and the ability to identify issues with user interfaces and functionalities.
• Good communication skills, with the ability to clearly document issues and work with developers to resolve them.
• Eagerness to learn and adapt to new testing methods and tools.

Preferred Qualifications:

• Basic understanding of API testing (Postman or similar tools) is a plus.
• Familiarity with Agile methodologies and working in a Scrum or Kanban environment.
• Any exposure to CI/CD pipelines and automated testing is beneficial.

Benefits:

• Competitive salary.
• Opportunity for professional development and learning, with mentorship from senior QA engineers.
• Flexible working hours and remote work options.
• The chance to work on cutting-edge projects that drive sustainability and innovation.

Responsibilities:

● Execute campaigns on Facebook, Google Ads & other portals to drive growth.

● Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.

● Analyzing & Reporting of Data & executing changes based on learnings.

● Coordinate with the design team to ensure campaign implementation. ● Planning & Testing of creatives & Audiences.

● Work on creatives & communication for the ads on various portals.

Must Haves: -

● Experience: 1.5 - 2 years in Performance Marketing

● Good written and verbal communication skills.

● Knowledge of Microsoft Excel

About Us:

Lumel is a leading product development company headquartered in Plano , Texas having its development centre in Chennai, known for delivering innovative solutions that drive success for our clients. We are passionate about technology and are committed to building high-quality products that solve real-world problems.

Role Overview:

We are seeking a skilled PHP Developer to join our Product Development team. In this role, you will be responsible for developing, testing, and maintaining scalable web applications that meet our business needs. The ideal candidate is proficient in PHP and has experience working with modern frameworks, along with a strong understanding of web development best practices.

Key Responsibilities:

• Develop Web Applications: Design, develop, and maintain web applications using PHP and related technologies.
• Collaborate with Cross-Functional Teams: Work closely with front-end developers, designers, and product managers to integrate user-facing elements with server-side logic.
• Database Management: Design and manage databases, ensuring efficient data storage and retrieval.
• Code Optimization: Write clean, well-documented, and efficient code, and optimize existing code for better performance.
• API Integration: Develop and integrate APIs to enhance the functionality of web applications.
• Testing and Debugging: Perform thorough testing and debugging to ensure the stability and functionality of web applications.
• Stay Updated: Keep up-to-date with the latest PHP trends, tools, and technologies, and apply them to enhance our products.

Required Skills:

• Proficiency in PHP: Strong knowledge of PHP and experience with modern PHP frameworks like Laravel, Symfony, or CodeIgniter.
• Database Knowledge: Experience with MySQL or other relational databases, including database design and optimization.
• Familiarity with Front-End Technologies: Basic understanding of front-end technologies such as HTML, CSS, and JavaScript.
• API Development: Experience in developing and integrating RESTful APIs.
• Version Control: Proficiency in using version control systems like Git.
• Problem-Solving Skills: Ability to troubleshoot and resolve issues quickly and effectively.
• Attention to Detail: Commitment to writing high-quality code and maintaining coding standards.
• Team Collaboration: Ability to work effectively in a team environment and communicate clearly with colleagues.

Preferred Skills:

• Experience with CMS: Familiarity with content management systems like WordPress, Drupal, or Joomla.
• Knowledge of Cloud Platforms: Experience with cloud services like AWS, Azure, or Google Cloud is a plus.
• Security Best Practices: Understanding of security principles and how to apply them in web development.

What We Offer:

• Professional Growth: Opportunities for continuous learning and career advancement.
• Innovative Projects: Work on challenging and impactful projects that push the boundaries of technology.
• Supportive Environment: Join a team that values collaboration, creativity, and innovation.

Job Description

As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the US. You will be responsible for handling inbound sales calls, building relationships, and booking flight tickets.

Job Requirements

Proven 1-year experience in sales, preferably in an international outbound calling/ Sales environment.

Benefits

• Paid Training
• IATA Certificate
• Cab Facility
• Incentives

Roles & Responsibilities:

• Building smooth UIs and designing responsive screens across both mobile platforms.
• Leveraging native APIs for deep integrations with both platforms.
• Diagnosing and fixing bugs and performance bottlenecks.
• Reaching out to the open source communities to encourage and help implement mission - critical software fixes (React Native updates frequently and dependent libraries might break).
• Maintaining code and writing automated tests to ensure the product is of the highest quality. 

Skills Required:  

• Familiarity with native build tools, like XCode, Gradle
• Understanding of REST APIs and offline storage
• Experience with unit testing and integration testing
• Experience with Cl/CD and version control (i.e., GitHub) highly valued 
• Bachelor's degree in computer science, computer engineering, or similar
• Strong communication skills: you possess the ability to communicate complex problems in a simple and effective way
• Have worked in an agile and fast-paced environment (ideally at an e - commerce or logistics company)
• Ready to join the team immediately