AI/ML Engineer

Invensis is seeking a skilled and organized eCommerce Specialist to oversee the management of products and content on our LabCore platform, as well as streamline the order fulfillment process. This role is essential to ensuring a seamless online customer experience by maintaining accurate product listings, coordinating with OEMs for dropshipping orders, and providing post-sale support. The eCommerce Specialist will serve as a key liaison between customers, suppliers, and internal teams to drive operational efficiency and customer satisfaction.

Key Responsibilities

• Product Management:
• ● Manage and update product listings, descriptions, specifications, and pricing on the GMI LabCore platform to ensure accuracy and consistency.
• ● Create and optimize engaging digital content (e.g., images, descriptions, technical details) to enhance the customer shopping experience.
• Order Fulfillment:
• ● Oversee the order fulfillment process by placing dropshipping orders with OEMs and ensuring timely execution.
• ● Notify customers of order status updates, including confirmation, shipping details, and delivery timelines.
• Post-Sale Support:
• ● Handle post-sale customer inquiries, including troubleshooting issues, processing returns, and resolving complaints in a professional and timely manner.
• Supplier and Internal Collaboration:
• ● Collaborate with OEMs and suppliers to maintain strong relationships and ensure smooth fulfillment operations.
• ● Work closely with the marketing team to align product promotions and campaigns with platform content.
• Platform Performance and Reporting:
• ● Monitor platform performance metrics (e.g., traffic, conversion rates, customer feedback) and suggest improvements to enhance user experience.
• ● Maintain accurate records of orders, customer interactions, and inventory availability in the eCommerce system.
• Process Improvement:
• ● Identify opportunities to streamline processes and improve customer satisfaction within the LabCore platform.

Qualifications

• Education:
• ● Bachelor’s degree in business, marketing, eCommerce, or a related field (or equivalent experience).
• Experience:
• ● 2+ years of experience in eCommerce, customer service, or order management, preferably in a technical or scientific industry.
• ● Familiarity with laboratory equipment and terminology is a plus.
• ● Experience working with dropshipping models and coordinating with third-party suppliers.
• Skills:
• ● Proficiency with eCommerce platforms (e.g., WooCommerce, Shopify, Magento, or custom systems) and content management tools.
• ● Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
• ● Excellent communication skills, both written and verbal, with a customer-centric approach.
• ● Proficiency in Microsoft Office, CRM/ERP software (Netsuite or Salesforce preferred), and order tracking systems.
• ● Detail-oriented with a proactive problem-solving mindset.

Mandate Statement: eCommerce Specialist

The eCommerce Specialist at GMI is tasked with overseeing the LabCore platform’s product ecosystem and delivering a seamless, customer-focused online experience. This role is responsible for managing product listings and content with precision, while driving the order fulfillment process through effective coordination with OEMs for dropshipping. By providing timely updates to customers and resolving post-sale inquiries, the eCommerce Specialist ensures operational excellence and builds trust in GMI’s brand. With a commitment to accuracy, responsiveness, and continuous improvement, this position plays a vital role in advancing GMI’s eCommerce presence and supporting our mission to empower the scientific community with accessible, high-quality solutions.

Job Description: AutoCAD Draftsman

Position Overview:

We are seeking a skilled AutoCAD Draftsman with a minimum of 2 years of professional experience to join our team. The ideal candidate will have proficiency in AutoCAD software and a strong understanding of drafting principles. The AutoCAD Draftsman will be responsible for creating detailed technical drawings and plans based on specifications provided by architects, engineers, or designers.

Responsibilities:

1) Utilize AutoCAD software to create accurate and detailed technical drawings, plans, and blueprints.

2) Interpret sketches, drawings, and specifications provided by architects, engineers, or designers.

3) Collaborate with architects, engineers, and other team members to understand project requirements and objectives.

4) Prepare drawings and plans according to project specifications, ensuring adherence to industry standards and regulations.

5) Review drawings for accuracy, completeness, and compliance with design standards and specifications.

6) Make necessary revisions to drawings based on feedback from team members or clients.

7) Maintain organized files and documentation of all drawings and plans.

8) Assist in the preparation of project estimates and material lists as needed.

9) Stay updated on advancements in AutoCAD software and drafting techniques.

Qualifications:

* Minimum of 2 years of professional experience as an AutoCAD Draftsman.

*Proficiency in AutoCAD software and other drafting tools.

*Strong understanding of drafting principles, techniques, and standards.

*Excellent attention to detail and accuracy.

*Ability to interpret technical drawings, sketches, and specifications.

*Good communication and collaboration skills.

*Ability to work effectively both independently and as part of a team.

*Time management skills and ability to prioritize tasks effectively.

*Knowledge of building codes, regulations, and industry standards.

*Bachelor's degree or diploma in drafting, engineering, architecture, or related field preferred.

Additional Information:

This is a full-time position based in Bangalore.

Competitive salary and benefits package offered.

Opportunities for professional development and advancement within the company.

We’re looking for an experienced Regional Sales Associate to fuel growth at Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

🙋‍ The role & what we are looking for: Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill.
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are very punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.

📄 The role & what we are looking for:

💻 Responsibilities:

• “Get the sale” using various customer sales methods (door-to-door, cold calling, presentations etc)
• Own the assigned region
• Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness
• Evaluate customer's skills, and needs and build productive long-lasting relationships
• Meet personal and team sales targets
• Research accounts and generates or follow through sales leads
• Attend meetings, sales events and training to keep abreast of the latest developments
• Report and provide feedback to management using financial statistical data
• Maintain and expand client database within your assigned territory

✅ Must Haves:

• 1 years+ of sales experience/strong drive to make a career in sales
• Familiarity with different sales techniques
• Computer use competency
• Can do & Competitive attitude
• Strong communication, negotiation and interpersonal skills
• Self-motivated and driven
• Comfortable on the phone
• Able to work independently
• You are open to learning new stuff and avoid internal politics.(super important).
• You are humble, kind, and are open to feedback.(super duper important).

❕Bonus:

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

🤙 What's the interview process like? Yes, we do have a process, and it’s simple. Step 1: You apply for the job. Step 2: Quick intro call with the founders. Step 3: A round where we evaluate your assignment along with you. Step 4: One round of interviews to gauge if you are a good culture fit. Step 5: Job Offer (contingent on the above steps). Step 6: Welcome to the Quoality! 🙂

So, think we’re a good fit? Then let’s roll.🤘

• Experience working with Lamp Stack/PHP code
• Proficiency in Magento and/or WordPress is strongly preferred
• Involved in requirement analysis, design and development
• Involved in sending form data to restful API using Ajax calls
• Have experience in CSS, JavaScript, HTML5, CSS3, Jquery Mobile, Bootstrap
• Design, population, updating & editing of relational databases and RDBMS like SQL, MySql.
• Experience with using server like XAMPP is a Plus
• Known with usage of web technology like Ajax with PHP
• Having an experience with building Responsive UI Design with industry standard frameworks
• Work in a team environment creating and supporting enterprise grade applications
• Help architect, design new applications and support existing applications

JOB ROLE AND RESPONSIBILITIES:

only Insurance Sector

● Creating insurance and sales related courses and curriculum

● Designing courses based on customers’ needs and understanding

● Using a good blend of different E-learning formats like videos, pdfs, flashcards, etc

● Designing different levels of digital learning paths for the user based on their previous understanding

● Research and content creation for video content, ebooks, podcasts, microlearning etc

SKILLS REQUIRED

● Strong understanding of insurance and personal finance

● Experience working with either content or training in an insurance company

● Experience in creating eLearning modules

● Hands-on experience in analyzing customer needs and creating content and solutions based on the same

● Software Proficiency on Articulate 360, (Articulate Storyline, Articulate Studio), Camtasia, Captivate is an add on

● Proficiency in MS Office (Word, PowerPoint, Excel )

● Ability to write content that is clear, concise, and grammatically correct

● Ability to self-manage multiple development projects and deadlines

● A basic understanding of spoken Hindi would be helpful

● Ability to work in a team environment

● Ability to take feedback and incorporate it into the development of projects