Customer Service

About Us

Alfred Capital - Alfred Capital is a next-generation on-chain proprietary quantitative trading technology provider, pioneering fully autonomous algorithmic systems that reshape trading and capital allocation in decentralized finance. 

As a sister company of Deqode — a 400+ person blockchain innovation powerhouse — we operate at the cutting edge of quant research, distributed infrastructure, and high-frequency execution.

What We Build

• Alpha Discovery via On‑Chain Intelligence — Developing trading signals using blockchain data, CEX/DEX markets, and protocol mechanics.
• DeFi-Native Execution Agents — Automated systems that execute trades across decentralized platforms.
• ML-Augmented Infrastructure — Machine learning pipelines for real-time prediction, execution heuristics, and anomaly detection.
• High-Throughput Systems — Resilient, low-latency engines that operate 24/7 across EVM and non-EVM chains tuned for high-frequency trading (HFT) and real-time response
• Data-Driven MEV Analysis & Strategy — We analyze mempools, order flow, and validator behaviors to identify and capture MEV opportunities ethically—powering strategies that interact deeply with the mechanics of block production and inclusion.

Evaluation Process

• HR Discussion – A brief conversation to understand your motivation and alignment with the role.
• Initial Technical Interview – A quick round focused on fundamentals and problem-solving approach.
• Take-Home Assignment – Assesses research ability, learning agility, and structured thinking.
• Assignment Presentation – Deep-dive into your solution, design choices, and technical reasoning.
• Final Interview – A concluding round to explore your background, interests, and team fit in depth.
• Optional Interview – In specific cases, an additional round may be scheduled to clarify certain aspects or conduct further assessment before making a final decision.

Quantitative R&D Engineer

As a Quantitative R&D Engineer, you’ll explore data and design logic that becomes live trading strategies. You’ll bridge the gap between raw research and deployed, autonomous capital systems.

What You’ll Work On

• Analyze on-chain and market data to identify inefficiencies and behavioral patterns.
• Develop and prototype systematic trading strategies using statistical and ML-based techniques.
• Contribute to signal research, backtesting infrastructure, and strategy evaluation frameworks.
• Monitor and interpret DeFi protocol mechanics (AMMs, perps, lending markets) for alpha generation.
• Collaborate with engineers to turn research into production-grade, automated trading systems.

Ideal Traits

• Strong in data structures, algorithms, and core CS fundamentals.
• Proficiency in any programming language
• Understanding of probability, statistics, or ML concepts.
• Self-driven and comfortable with ambiguity, iteration, and fast learning cycles.
• Strong interest in markets, trading, or algorithmic systems.

Bonus Points For

• Experience with backtesting or feature engineering.
• Exposure to crypto primitives (AMMs, perps, mempools, etc.)
• Projects involving alpha signals, strategy testing, or DeFi bots.
• Participation in quant contests, hackathons, or open-source work.

What You’ll Gain:

• Cutting-Edge Tech Stack: You'll work on modern infrastructure and stay up to date with the latest trends in technology.
• Idea-Driven Culture: We welcome and encourage fresh ideas. Your input is valued, and you're empowered to make an impact from day one.
• Ownership & Autonomy: You’ll have end-to-end ownership of projects. We trust our team and give them the freedom to make meaningful decisions.
• Impact-Focused: Your work won’t be buried under bureaucracy. You’ll see it go live and make a difference in days, not quarters

What We Value:

• Craftsmanship over shortcuts: We appreciate engineers who take the time to understand the problem deeply and build durable solutions—not just quick fixes.
• Depth over haste: If you're the kind of person who enjoys going one level deeper to really "get" how something works, you'll thrive here.
• Invested mindset: We're looking for people who don't just punch tickets, but care about the long-term success of the systems they build.
• Curiosity with follow-through: We admire those who take the time to explore and validate new ideas, not just skim the surface.

Compensation:

• INR 6 - 12 LPA
• Performance Bonuses: Linked to contribution, delivery, and impact.

Job Title: Performance Marketing Associate

Location: Pune

We are looking for a Performance Marketing Associate to join our team at Propacity. In this role, you will help execute and optimize digital marketing campaigns tailored for the real estate sector, focusing on lead generation, customer acquisition, and revenue growth.

You will work closely with senior marketing professionals, gaining hands-on experience in paid media, performance tracking, and campaign optimization. If you have a data-driven mindset, strong analytical skills, and a passion for digital marketing, we’d love to hear from you!

Responsibilities:

• Assist in planning and executing digital advertising campaigns across Google Ads, Facebook, Instagram, LinkedIn, and other paid media platforms.
• Monitor campaign performance, analyze data, and provide insights to optimize ROI and lead quality.
• Conduct market research and competitor analysis to refine targeting and messaging strategies.
• Work closely with creative and content teams to develop engaging ad copies and visuals.
• Utilize web analytics tools to track, measure, and report on key performance indicators (KPIs).
• Support senior marketing managers in client calls, reporting, and campaign optimizations.

Skills & Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field (MBA is a plus).
• 1-3 years of experience in digital marketing, performance marketing, or a similar role.
• Experience in the real estate industry is preferred but not mandatory.
• Familiarity with Google Ads, Facebook Ads Manager, and other digital advertising platforms.
• Strong analytical skills with the ability to interpret data and suggest improvements.
• Excellent communication and collaboration skills.
• A proactive, detail-oriented approach to campaign execution and optimization.

What We Offer:

• Learn & grow in one of India's fastest-growing real estate proptech companies.
• Work with industry experts and gain hands-on experience in performance marketing.
• Access the latest marketing automation & analytics tools for campaign execution.
• Collaborative, innovative, and fast-paced work environment with exciting career growth opportunities.

About Propacity:

Propacity is one of India's fastest-growing proptech companies. Since our founding in 2021, we have empowered 100+ top real estate developers by increasing their sales velocity, simplifying operations, and providing cutting-edge tech solutions. We are backed by leading investors, including Good Capital, Inuka Capital, and 30+ unicorn/soonicorn founders.

Key Responsibilities:

● Ensure performance, strategy and alignment of the company's revenue generating departments

● Establishing guiding sales organizational principles for managing performance

● Mapping key client and agencies in the region for pitching the company's advertising / marketing solutions

● Build trusted relationships, and clearly articulate key value propositions, process and performance for the region

● Manage team and ensure they learn and deliver the set KRA's

● Execute the sales strategies, manage sales sales territories and leverage the right resources to optimize the results

Our Ideal colleague:

● Has grown and managed ad sales revenues

● Is deeply networked with large clients, media / ad agencies in the region

● Is an excellent communicator and operates with lot of trust and confidence

● Strategically views the marketplace, analyzes opportunities and successfully manages the growth of a profitable content

business

● Wants to make an impact with work and right attitude

● Is a team player

What is WoCo and why should you join?

WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.

Location

Onsite. Gurugram.

What will you do every day?

We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.

What do you need to ace your role?

• Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
• Act as a techno-functional consultant and provide recommendations on process
• Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
• Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
• Support clients during critical HR events like Appraisal, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted surveys
• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Share best practices with clients on how to achieve product success with WoCo
• Identify risks proactively, mitigate and escalate as deemed appropriate
• Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
• Excellent communication and presentation skills.
• Excellent relationship-building skills
• Be a cultural champion and energy driver

Requirements

• 2-4 years of experience in Customer Success in SaaS
• Exceptional communication and presentation skills, coupled with excellent listening skills
• Analytical and data-driven with ability to work with multiple stakeholders
• Demonstration of good product and consumer thinking during his/her career
• Hands-on and a quick learner. Comfortable with learning new technology
• Basic tech skills especially knowledge of python, Power BI will be a plus
• This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

• Recruiting, training, monitoring and improving the performance of the team
• Engaging with lending partners to ensure timely process of loan applications
• Reviewing the team’s performance on a regular basis, then developing or replacing staff to have a consistently high performing team
• Managing customer escalations

• Any Graduation
• Should have experience in B2C tele sales management    
• Experience in the education loans vertical is a plus, but not mandatory
• Should be familiar with Excel, Google Sheets, etc. 
• Should be result-oriented and a have strong sense of ownership         
• Must have good communication skills