Customer Service

Position: Sr. Business Analyst 

Location: Ahmedabad (WFO - Near Iskcon Mega Mall, SG Highway)

Roles & Responsibilities:-

• Collaborate with stakeholders, such as business managers, users, and technical teams, to understand their needs and gather requirements for new projects or process improvements.
• Analyze current business processes, workflows, and systems to identify areas for improvement, increased efficiency, and cost reduction.
• Identify gaps between current and desired business processes and propose solutions to bridge those gaps, ensuring that the proposed solutions align with business objectives.
• Collaborate with technical teams and subject matter experts to design solutions that meet business requirements, considering factors such as feasibility, scalability, and usability.
• Continuously monitor and evaluate implemented processes and systems, identifying areas for further improvement and suggesting enhancements to drive efficiency and productivity.
• Experience with Pre-sales development & Post sales development.
• Managing day to day working relationships with developers / Team Leads of the project/clients, setting and managing delivery/delivery expectations.
• Great knowledge and experience in estimation techniques, wireframe, creating a project plan, and driving the project from start to finish is a must.
• Exposure to project management, Project planning, schedule, cost & resource allocation.
• Document requirements, business rules, and processes using standard methodologies, such as creating user stories, work breakdown structure, process flowcharts, functional specifications, and other relevant documentation.
• Good experience with tools like: MS Visio, Balsamiq.
• Timely status reporting to management and to the client.
• Ability to manage escalations and issue resolution.
• Consultative role in understanding business / defining frameworks for projects.
• Delivering and communicating add-on features solutions to clients.
• Working with the team to ensure delivery of client expectations and ensuring the solution is right and is client quality.
• Good knowledge of APIS, Web services, Payment Gateways.
• Analyze complex requirements and suggest solutions based on experience.
• Prior programming knowledge would be an advantage to this role.

Must have -

• Minimum 4 years of Experience as a BA in IT Service Industry. 
• Proven experience as a Business Analyst role.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to technical and non-technical stakeholders.
• Proficiency in business analysis methodologies, tools, and techniques.
• Familiarity with project management principles and practices.
• Knowledge of industry best practices and emerging trends in business analysis

A Real Estate Sales Manager leads a team of agents, developing strategies to hit sales targets, coaching staff, analyzing market trends, managing client relationships, and ensuring compliance, all while focusing on high performance, growth, and customer satisfaction in buying/selling properties. Key duties include sales forecasting, training, setting KPIs, marketing, and maintaining high ethical standards in a fast-paced environment. 

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We are looking " Oracle APEX " for Reputed Client @ Permanent Role.

Must Have Skills:

1.Experience in Oracle APEX, SQL / PLSQL concepts, collections, function, procedure, package and types - Mandatory

2. Experience in JASPER / OBIEE reports

Good To Have Skills:

1.Knowledge in Oracle Forms and Reports, JavaScript, HTML, CSS or any other web-based programming language is added advantage (Optional)

2.Key Responsibilities: Design develop test and implement features and code using Oracle Application Express APEX

3. Perform requirements analysis development design test and deployment of custom Oracle applications.

4. Writing SQL queries Views Materialized views PLSQL procedures functions packages triggers cursors collections Ref cursor cursor variables System reference cursor Dynamic SQL

5. Debug code and maintain PL SQL procedures and functions.

6.Optimize existing applications and scripts for both usability and performance.

7. Adherence to policies processes and procedures within your areas of responsibility

8.Evaluate new features and technologies overseeing their implementation into the environment as appropriate.

9.Ability to prioritize, manage, deliver and report on multiple projects simultaneously highly motivated and able to work against aggressive deadlines schedules.

Professional Attributes:

1. Ability to work with minimal supervision.

2. Exhibits strong ethics, positive attitude, and calm demeanor under pressure.

3. Flexible, organized and possesses the ability to work in a fast-paced environment.

Location : Chennai

As a Assistant Manager - Talent Acquisition , you will be responsible for overseeing the entire recruitment process and ensuring the acquisition of top-quality candidates to meet the organization's talent needs. You will collaborate with hiring managers and executives to understand staffing requirements, develop effective recruitment strategies, and build a strong pipeline of qualified candidates. This role requires exceptional communication and interpersonal skills, a deep understanding of talent acquisition best practices, and the ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

1. Collaborate with hiring managers to identify staffing needs, job requirements, and candidate profiles for various positions within the organization.
2. Develop and implement effective recruitment strategies to attract and engage a diverse pool of high-quality candidates.
3. Utilize various sourcing channels, such as job boards, social media, professional networks, and employee referrals, to identify potential candidates.
4. Review resumes, conduct interviews, and assess candidates' qualifications, skills, and cultural fit for the organization.
5. Conduct reference checks and background screenings to verify candidates' credentials and employment history.
6. Actively participate in job fairs, industry events, and networking activities to promote the organization and build relationships with potential candidates.
7. Manage the end-to-end recruitment process, including job postings, interview coordination, offer negotiation, and onboarding.
8. Provide guidance and support to hiring managers on interviewing techniques, candidate evaluation, and selection decisions.
9. Develop and maintain strong relationships with external recruiting agencies, universities, and other talent sources.
10. Stay updated on industry trends, market conditions, and best practices in talent acquisition, and make recommendations for process improvements and innovative recruitment strategies.

Requirements:

1. Bachelor's degree in Business Administration, or a related field. A Master's degree is a plus.
2. Proven experience as a Talent Acquisition Manager or a similar role, preferably in a fast-paced and dynamic environment.
3. Solid understanding of recruitment principles, practices, and strategies.
4. Demonstrated experience in full-cycle recruiting, including sourcing, interviewing, and candidate evaluation.
5. Proficiency in using applicant tracking systems (ATS), HRIS, and other recruitment software.
6. Excellent interpersonal and communication skills, with the ability to build relationships with candidates, hiring managers, and external partners.
7. Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
8. Knowledge of employment laws and regulations.
9. Ability to adapt to changing business needs and thrive in a high-pressure environment.
10. Someone with relevant non-IT hiring experience is preferred.

Role & responsibilities

• Senior Java developer with 6 to 10 years of experience having worked on Java, SpringBoot, Hibernate, Microservices, Redis, AWS S3
• Contribute to all stages of the software development lifecycle
• Design, implement, and maintain Java-based applications that can be high-volume and low-latency
• Analyze user requirements to define business objectives
• Envisioning system features and functionality
• Define application objectives and functionality
• Ensure application designs conform to business goals
• Develop and test software
• Should have good experience in Code Review
• Expecting to be 100% hands-on while working with the clients directly
• Performing requirement analysis
• Developing high-quality and detailed designs
• Conducting unit testing using automated unit test frameworks
• Identifying risk and conducting mitigation action planning
• Reviewing the work of other developers and providing feedback
• Using coding standards and best practices to ensure quality
• Communicating with customers to resolve issues
• Good Communication Skills 

Roles & Responsibilities

• The role will involve creating and iterating digital products along with the various product teams. No mundane DTP work. The design team is clearly positioned as the voice of the customers.
• Platforms: Mobile and Web

You need to be comfortable in:

• Interacting with real users on a regular basis
• Creatively presenting your case to stakeholders
• Making functional and aesthetic design experiences
• Seeing through the pixel-perfect development of your vision

Ideal Candidate

Along with Design (UX/UI), you need to possess at least 2 of the following skills:

• UX research
• Art and illustration
• Design strategy / Business analysis
• Motion/interaction design
• UX writing
• Front-end development

Experience:
Min 3 year experience

• Proficient in algorithms and data structures.
• Having strong experience in designing data intensive and scalable systems.
• Comfortable with microservices based architecture.
• Knowledge of software engineering processes and unit testing.
• Past experience of mentoring a team of at least two people.
• Prior experience with both relational and non-relational databases.
• Prior experience with caching.
• Ability to debug and hotfix a problem with production in a swift amount of time.
• Communication skills.