E-commerce Account Manager

The core objective of this project is to upgrade the Dance School website, developed on the Wix platform, to include advanced features and functionalities that cater to both our users and administrative team.

• Professional Dashboard Development:
• Redesign and enhance the existing benchmark tool to a more professional standard. This includes improving the UI/UX design, functionality, and integration within the website.

Engagement Type:

• Mode of Work: Remote
• Shift Time: 6 AM to 3 PM IST

This Role Requires:

• Minimum Exp Required: 3 Years
• Wix Platform Expertise: The developer should have a strong understanding of the Wix platform, including its capabilities, limitations, and best practices for customization.

Interview Rounds:

• Technical and HR Technical Round - Ask questions on the previous work experience.
• HR - Behavioural and cultural fit.

Job Description:

As an Odoo Developer, you will play a crucial role in designing, developing, and implementing Odoo ERP solutions for our clients. You will work on both default Odoo modules and custom Odoo module development, ensuring that our clients' business processes are efficiently supported by the ERP system.

Key Responsibilities:

• Collaborate with project managers, business analysts, and clients to gather and understand requirements.
• Customize and configure Odoo ERP modules based on client needs.
• Develop and maintain custom Odoo modules to extend ERP functionality.
• Utilize Python for Odoo development, ensuring high-quality code.
• Create and optimize web-based user interfaces using HTML, CSS, and JavaScript (jQuery).
• Experience with RESTful and SOAP web services for integration purposes.
• Implement APIs in Odoo to connect with third-party applications.
• Test and debug Odoo modules to ensure they meet quality standards.
• Provide technical support and troubleshooting assistance for Odoo implementations.
• Keep abreast of Odoo updates and trends to suggest improvements and optimizations.
• Collaborate with the development team to enhance overall system performance and reliability.

Qualifications:

• Minimum of 2 years of experience as an Odoo Developer.
• Proficiency in Python for Odoo development.
• Strong knowledge of Odoo's default modules and features.
• Experience with HTML, CSS, jQuery, and JavaScript for web development.
• Familiarity with web services, including RESTful and SOAP.
• Previous experience in API implementation within Odoo.
• Problem-solving skills and attention to detail.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Adept at time management and meeting project deadlines.

Preferred Qualifications:

• Odoo certification is a plus.
• Experience with other programming languages or frameworks.
• Knowledge of database management (PostgreSQL).
• Previous experience with ERP implementations.

Benefits:

• Competitive salary
• Health and wellness benefits
• Opportunities for professional growth and development
• Collaborative and innovative work environment

What we look for: 

We are looking for an associate who will be doing data crunching from various sources and finding the key points from the data. Also help us to improve/build new pipelines as per the requests. Also, this associate will be helping us to visualize the data if required and find flaws in our existing algorithms. 

Responsibilities: 

• Work with multiple stakeholders to gather the requirements of data or analysis and take action on them. 
• Write new data pipelines and maintain the existing pipelines. 
• Person will be gathering data from various DB’s and will be finding the required metrics out of it. 

Required Skills: 

• Experience with python and Libraries like Pandas,and Numpy. 
• Experience in SQL and understanding of NoSQL DB’s. 
• Hands-on experience in Data engineering. 
• Must have good analytical skills and knowledge of statistics. 
• Understanding of Data Science concepts. 
• Bachelor degree in Computer Science or related field. 
• Problem-solving skills and ability to work under pressure. 

Nice to have: 

• Experience in MongoDB or any NoSql DB. 
• Experience in ElasticSearch. 
• Knowledge of Tableau, Power BI or any other visualization tool.

Role : Strategic Alliance Manager

Experience : 3 to 5 Years 

Location : Gurgaon

The candidate for this position will excel at creating and closing new opportunities by

onboarding companies as financing partners with Edwisor. By using a consultative approach to

selling, this person will use their expertise to identify and qualify leads, leading to sales

opportunities with both new and existing customers.

Roles and responsibilities:

• Meet and exceed sales targets of getting financing partners such as banks, NBFCs,

fintech players etc.

• Should be willing to make calls to cold and warm leads
• Manage relationships with existing partners and build relationships with new partners to

resolve issues, improve processes or product offerings, negotiate financing rates etc.

• Manage email and telephonic communication with prospective clients
• Learn and maintain in-depth knowledge of our products, industry trends, and competition
• Ability to gather and use data to inform decision making and persuade others

Skills and Experience :

• 3 - 5 years of experience working with fintech or NBFCs or banks in roles where you have forged partnerships with clients (B2B side)
• Knowledge of how fintech lending works, subvention rates, documentation processes, calculation of margins etc is highly desirable
• Should have professional proficiency in English and Hindi
• Strong written and verbal communication skills
• Highly motivated, driven, and self-starting individual with enthusiasm to learn and pursue a career in sales
• High sense of ownership and bias for action with willingness to get hands dirty

Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.

Skills:

• Very good communication skills
• Experience of managing customer support team of atleast 10 members for international customers.
• Good Customer facing skills
• Good experience of managing teams
• Good technology background required for understanding complex technology issues.

Responsibilities:

• Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
• Keep your team motivated.
• Keep tab on all issues which are reported by various sources
• Keep in touch with Product team for new releases and training teams according to their responsibility
• Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
• Report to management about customer success reports
• Invent/discover new channels and method to improve customer success
• Manage  budgets of Customer support team requirements
• Take care of hiring and retaining customer support teams
• Do upkeep of tools used for Customer success such as fresh desk, chat etc.

Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. 

SHIFT : US Shift