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Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.


We are seeking an exceptional Lead Shopify Developer to join our incredible team. You'll be a critical participant in projects working closely with designers, performance managers, our creative team, and the Technical Director. To optimize our Shopify Plus store. Fluency in HTML5 and JavaScript, experience with custom theme development, Shopify Plus experience, and familiarity with Next and React are essential. The ideal candidate would also be expected to help manage core Shopify platform integrations such as Klavyio, Zendesk, and other vital Shopify applications.
Qualifications:
Strong proficiency in Shopify Plus and Shopify Scripts
Experience with custom theme development for Shopify Plus (advanced customer fields experience)
Fluency in HTML5, CSS, JavaScript/jQuery Experience with Shopify app integrations (integrating third-party APIs)
Familiarity with Github
Strong understanding of SEO and web development Experience with Server and DNS management Understanding cross-browser compatibility problems and the ability to offer solutions
Experience with user testing and usability analysis
Familiarity with UX/UI concepts and best practices
Responsibilities:
Actively involved in all phases of the site development
Manage our Shopify Plus store Work with the marking team to create landing pages Change website content to improve the customer journey Help manage third-party integrations and applications Optimize page load times Resolve cross-browser issues (troubleshooting server and site issues)
Familiarity with design software such as Photoshop to customize visuals and media on sites Attend group meetings and offer recommendations to improve the optimization of customer journey and conversion
Communicate regularly with team members through channels such as Slack and Asana



About us: our client is a deep-learning software company that specializes in conversational interfaces to solve specific, high-impact problems in the enterprise. our client is building fundamental AI technology across a broad area of neural networks, speech synthesis, and deep learning to make conversational computing for the enterprise a reality.
conversational AI platform is designed to make computers understand humans. our client enables large enterprises to deploy high-impact conversational assistants, offering vertical-specific solutions in various regulated industries, such as healthcare, finance, telecommunications, and others.
More about us:
- Working Experience of Ruby on raiils
- MS or BS in Computer Science or a related subject.
- Played the role of a core engineer for 3 years in at least one project/product.
- Excellent proficiency in Object-Oriented Programming
- Key Skills: Understands what world-class quality means
- Experience with one of Vue, AngularJS or Backbone or similar
- Thorough understanding of browser local cache
- Thorough knowledge of HTML, CSS, and Object-Oriented JavaScript
- Write clean code. Thorough knowledge of various security issues in-browser applications and the ability to fix them.
- Knowledge of LESS or Saas Proficient in responsive design
Greetings from LMV Group !!!
We are hiring for Weath Executive /Sr. Wealth Executive /Wealth Manager Domain.
Candidate Must have their own bike and D.L.
Qualification - M.B.A /Pursuing M.B. A for Fresher.
For Experience must have sound experience in the relevant domain.
Interested Candidates can directly apply.
We are looking for Oracle Apex developer as per below:
- Minimum of 4 years Working experience in Oracle APEX
- SQL Certification
- Strong analytical and problem solving skills with a solid knowledge on system development life-cycle (SDLC) and Agile implementation approach. Candidate should or at least possess experience on the following:
- Business Requirement Document (BRD) review
- Functional Design Document (FSD) design and development
- System and Data migration and mapping
- Test management
- Change management and training
- Project management (i.e. Status reporting, Change Request Management, Issue and Risk management)
This profile will include following responsibilities:
- Perform Web Application Security Testing
- Scan Network for Security Vulnerabilities
- Create detailed security report
- Research on Open source security tools & new security topics
- Create Security Knowledge base for the teamThe candidate should be we well versed with application security concepts, network scanning tools.
Handle Telephonic calls from clients
Handle queries related to product or service fom the clients

