Sales Manager

Senior Inside Sales Manager | Remote (India) | Full-time

About Nexa Consultancy

Nexa Consultancy is a Canadian company based in Surrey, British Columbia. We hire directly (we are not a placement agency), and our India team works remotely with our Canada-based team.

The role

We are looking for an experienced, India-based sales professional to handle our client conversations from first contact to close, and to help build a strong, organised sales function.

What you will do

- Make and take inbound and outbound sales calls

- Sell by email: follow-ups, proposals and closing conversations

- Run client meetings on Google Meet (camera on)

- Manage your client relationships and keep accurate notes and follow-ups

- Close both B2B and B2C sales

- Meet individual sales targets and report on your pipeline

What you need

- 2 or more years of sales experience

- Strong inbound and outbound calling experience

- Email-selling and client-handling experience

- A track record of closing B2B and B2C sales

- Past experience managing or leading a team

- Excellent spoken and written English and Hindi (Punjabi is a bonus)

- Comfortable running regular client Google Meet calls with your camera on and face visible (a work requirement for client meetings)

- Comfortable with evening and night-time working hours (IST) and client meetings outside standard daytime hours when required

- Strong communication skills, professionalism and a client-facing personality

- Your own laptop, headset, reliable Wi-Fi and an inverter or UPS for power backup, plus a quiet place to work

- Able to work the full-time fixed shift below

Client-facing role

- This role involves regular client interaction via Google Meet. You must be comfortable joining client meetings with your camera on and your face visible.

- We expect professional, confident conduct and a polished, professional way of presenting to clients.

- We work extensively with international clients across time zones, so you must be comfortable with evening and night-time working hours (IST) and available for client meetings outside standard daytime hours when required.

- Strong communication skills, professionalism and a client-facing personality are essential.

Equipment and camera (required)

- You will handle clients over Zoom/Google Meet with your camera on and your face visible on screen throughout.

- You need a laptop with a good-quality camera, a noise-cancelling headset, reliable Wi-Fi, and an inverter or power backup for night-time outages. Please confirm all four when you apply.

Shift (full-time, fixed)

12:00 PM – 8:00 PM Pacific Time, Monday to Saturday

= 12:30 AM – 8:30 AM IST.

Pay

The role pays ₹60,000 per month plus high performance bonuses. After a 1–2 month assessment, consistent performers may take on managing the sales team, earning an incentive on all of the team's sales plus a salary increase as targets are met.

Growth path

After a 1–2 month assessment period, if you consistently meet your targets, you may take on training and managing the sales team. When you manage the team, you earn an incentive on all of your team's sales, plus a salary increase as you hit your targets. Moving into team management depends on your results and Nexa's needs.

How to apply

1. Apply on this platform.

2. Every applicant then completes the Nexa video first round. We email you your English and Hindi questions. Record one video, upload it to Google Drive (Anyone with the link) or YouTube (Unlisted), and reply to that email with the link.

3. Shortlisted candidates are invited to a Google Meet interview with Karan Verma at Nexa Consultancy.

We review every application against the role requirements above.

Location: Work from home, anywhere in India

Type: Full-time

Shift: Mon–Sat, 12:30 AM–8:30 AM IST (Canadian business hours), full-time from home. You'll be calling small and mid-size business owners in North America, mainly Canada, about MCA and business loans.

Pay: ₹60,000 per month to start, a performance-based raise after 3 months, ₹3,000–₹10,000 commission per sale, extra target bonuses, and a yearly international trip for top performers.

Openings: 10+

ABOUT US

Nexa Consultancy is an established firm that helps small and mid-sized businesses get the funding they need to grow. Our team works fully remote. We are growing our outbound sales team and want experienced loan sellers who like the phone and like to close.

WHAT YOU WILL DO

• Make outbound calls to business owners every day.

• Explain business loan and merchant cash advance (MCA) options in simple words.

• Qualify each business: revenue, time in business, current debt, and need.

• Close deals and move qualified files forward.

• Keep clean notes on every call in our CRM.

• Follow up on time with leads, callbacks and open files.

• Hit daily call and monthly closing targets.

• Lead, coach and track a small team of callers.

MUST-HAVES

• 5–10 years of B2B loan sales (business loans, working capital) or MCA, with international clients. Please share your numbers.

• Experience managing a sales team.

• Strong outbound calling experience (cold calls to business owners).

• Fluent English and Hindi.

• Your own laptop and a good headset.

• Stable internet and power backup (UPS or inverter).

• A quiet space to work from.

NICE TO HAVE

• Strong plus: experience selling to Canadian or US business owners.

• Experience hiring and training new callers.

• Knowledge of term loans, lines of credit, equipment finance or invoice finance.

• Comfort with CRM tools and dialers.

• A track record of beating targets month after month.

WHAT WE OFFER

• ₹60,000 per month to start.

• A performance-based raise after 3 months.

• ₹3,000–₹10,000 commission per sale.

• Extra bonuses when you hit targets.

• A yearly international trip for top performers.

• Fully remote work from home.

HOW TO APPLY

Apply through this job board. Shortlisted people get a short first-round video interview (5 questions, English or Hindi).

Key Responsibilities:

• Drive revenue through inbound and outbound sales, lead conversion, customer reactivation, and repeat purchases.
• Lead and manage a team of 5–7 sales professionals, ensuring productivity, target achievement, and performance improvement.
• Own individual and team sales targets, revenue goals, upselling, and cross-selling opportunities.
• Identify and prioritize high-potential leads using customer data, purchase history, and engagement patterns.
• Engage customers through calls, emails, chat, WhatsApp, and video consultations to improve conversions.
• Build strong client relationships and drive customer retention through personalized sales strategies.
• Oversee post-sales support, follow-ups, issue resolution, exchanges, and refunds wherever required.
• Collaborate with customer experience, marketing, and operations teams to improve the overall customer journey.
• Monitor sales performance, prepare reports, analyze trends, and implement strategies to achieve business objectives.
• Coach and mentor team members to build a customer-focused and performance-driven sales culture.

Required Skills:

• Sales Management and Revenue Generation
• E-commerce Sales and Client Development
• Business Development and Relationship Management
• Upselling, Cross-selling, and Customer Retention
• Team Leadership, Coaching, and Mentoring
• Strategic Planning and Market Analysis
• Sales Reporting and Performance Management
• Excellent Communication and Negotiation Skills
• Customer Experience and Cross-functional Collaboration

Assistant Sales Manager

The Assistant Sales Manager supports the Sales Manager in achieving sales targets, expanding the customer base, managing sales operations, and driving revenue growth. The role involves supervising the sales team, developing customer relationships, identifying new business opportunities, and ensuring effective execution of sales strategies.

Key Responsibilities:

• Assist in developing and implementing sales strategies and plans.
• Support the Sales Manager in achieving monthly and annual sales targets.
• Manage and motivate the sales team to improve performance.
• Generate leads and identify new business opportunities.
• Build and maintain strong customer relationships.
• Handle key customers and support account management activities.
• Monitor sales pipeline, leads, conversions, and follow-ups.
• Prepare sales reports, forecasts, and performance updates.
• Conduct market research and monitor competitor activities.
• Support pricing, negotiation, and deal-closing activities.
• Manage distributors, dealers, channel partners, or sales territories.
• Coordinate with marketing, operations, finance, and customer service teams.
• Track team performance and ensure timely achievement of targets.
• Provide sales training, coaching, and guidance to team members.
• Resolve customer issues and ensure high customer satisfaction.
• Ensure proper usage and updating of CRM and sales databases.

Sales Strategy and Revenue Management

Develop and implement company-wide sales strategies to achieve revenue, gross profit, and profitability targets.

Set and monitor sales budgets, targets, and performance objectives across all branches and sales teams.

Identify sales gaps and implement corrective actions to improve performance and achieve company objectives.

Sales Team Leadership and Performance Management

Lead, coach, and develop Sales Managers, Branch Managers, and sales personnel to achieve individual and team targets.

Conduct regular sales performance reviews, provide direction, and identify training and development needs.

Promote a high-performance sales culture focused on accountability, customer service, teamwork, and results.

Business Development and Market Expansion

Identify and pursue new business opportunities, major accounts, projects, and strategic partnerships.

Develop strategies to expand the company’s market presence across Papua New Guinea.

Monitor market trends, competitor activities, customer requirements, and emerging opportunities to guide sales initiatives.

Key Account and Customer Relationship Management

Build and maintain strong relationships with key corporate, government, and institutional customers.

Support branches and sales teams in major quotations, tenders, negotiations, and strategic account development.

Ensure high standards of customer service and timely resolution of significant sales and customer concerns.

Sales Forecasting, Pipeline and Reporting

Maintain accurate company-wide sales forecasts and monitor the sales pipeline, quotations, tenders, and major opportunities.

Review branch and sales team performance against budget and provide regular sales reports and recommendations to senior management.

Ensure accurate and timely reporting of sales activities, results, margins, and business opportunities.

Product, Pricing and Margin Management

Work closely with management and relevant departments on product positioning, pricing, promotions, and sales campaigns.

Ensure sales teams understand the company’s ICT solutions, copiers, hardware, furniture, appliances, and other product offerings.

Monitor sales margins and ensure transactions support the company’s profitability objectives.

Cross-Functional Coordination and Compliance

Work closely with Branch, Operations, Service, Software, Stocks, Accounts, and Purchasing teams to support customer requirements and business objectives.

Ensure sales activities comply with company policies, procedures, approved pricing, credit requirements, and applicable standards.