Business Development Manager

A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone. 

Here's a more detailed breakdown of the responsibilities and skills involved:

Responsibilities:

• Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts. 
• Sales Target Achievement: Meeting or exceeding individual and team sales quotas. 
• Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business. 
• Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries. 
• Lead Generation: Identifying and qualifying potential leads for the sales team. 
• Order Processing: Accurately processing customer orders and ensuring timely delivery. 
• Customer Service: Addressing customer inquiries, resolving complaints, and providing support. 
• Record Keeping: Maintaining accurate records of calls, sales, and customer information. 
• Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies. 
• Market Research: Staying informed about industry trends, competitors, and customer feedback. 

Required Skills:

• Communication Skills: Excellent verbal communication, active listening, and persuasive skills. 
• Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships. 
• Sales Skills: Ability to identify customer needs, present solutions, and close sales. 
• Negotiation Skills: Ability to handle objections and resolve customer issues. 
• Time Management: Ability to manage a high volume of calls and prioritize tasks effectively. 
• Resilience: Ability to handle rejection and maintain a positive attitude. 
• Product Knowledge: Understanding of the products or services being offered. 
• CRM Proficiency: Familiarity with customer relationship management (CRM) software. 
• Technical Skills: Proficiency in using phone systems and other relevant

Job description

About Us-

At Vertical Fox, we’re building a modern SaaS platform that simplifies how companies manage employee benefits. As a product company, we obsess over getting the details right — especially when it comes to configuring complex insurance plans. Our clients count on us to make the confusing world of benefits… less confusing.

Key Responsibilities:

• Interpret and configure benefit plans, rate structures, and contribution strategies within our platform
• Analyze documents like SBCs, rate sheets, and benefit summaries with attention to financial implications
• Collaborate with software developers to test plan functionality and flag any issues or mismatches
• Help simulate edge cases and validate end-to-end user scenarios from a benefits perspective
• Assist Customer Success Managers in onboarding and maintaining client plan configurations
• Provide feedback to the product team based on actual client use cases and plan behaviours.

You’ll Excel If You:

• Are an MBA (Finance) graduate or have similar experience in financial analysis, insurance, or benefits
• Are detail-oriented and can spot a typo in a 20-page document without breaking a sweat
• Can think logically through how a benefits rule should behave in software
• Enjoy working in a team that includes both client-facing folks and developers
• Like the idea of combining structured work with some hands-on product exposure
• Want to build domain expertise in US insurance/benefits, finance-tech, or HR SaaS

Bonus Points If You:

• Have worked with US-based insurance or benefit plans
• Know your way around testing workflows or tools like Cypress or Postman
• Can handle a spreadsheet like a pro-Excel or Google Sheets or financial modelling tools
• Have experience in QA, even if basic, or have a curious mindset about how things break

UKG is looking to hire a Lead Software Engineer to join our extremely talented Data Science team. As a Lead Software Engineer at UKG, you’ll be embedded on the Data Science team where you can work on the next generation AI Platform. You’ll get to work directly with other Engineers, Software Testers, Business Analysts, Product Managers, and Directors, all of whom make up the team. In this highly collaborative environment, you will have the opportunity to grow as a software engineer, and even help mentor others.

This position requires excellent object-oriented programming skills and knowledge of design patterns. They will be involved in the deployment of our AI Platform/Services solution on the cloud. The job requires you to be able to design, develop, troubleshoot, and debug complex software applications at the enterprise level. We are looking for a software engineer who is passionate about programming and truly enjoys what they do. The ideal candidate for the Python Engineer position is someone who has a can-do attitude and is an innovative thinker.

UKG works in an agile environment where there are daily stand-ups, code reviews, and constant communication within each self-managed cross-functional team. The ability to communicate effectively with Business Analysts and Software Testers, as well as work closely with other team members are key components for success in this position.

Primary Responsibilities:

• Collaborate with members of the team to solve challenging engineering tasks on time and with high quality.
• Engage in code reviews and training of team members.
• Support continuous deployment pipeline code.
• Situationally troubleshoot production issues alongside the support team.
• Continually research and recommend product improvements.
• Create and integrate features for our enterprise software solution using the latest Python technologies.
• Write web services, business objects, and other middle-tier framework using Python
• Actively communicate with team members to clarify requirements and overcome obstacles to meet the team goals.
• Leverage open-source and other technologies and languages outside of the Python platform.
• Develop cutting-edge solutions to maximize the performance, scalability, and distributed processing capabilities of the system.
• Provide troubleshooting and root cause analysis for production issues that are escalated to the engineering team.
• Work with development teams in an agile context as it relates to software development, including Kanban, automated unit testing, test fixtures, and pair programming.

Qualifications

• 5-8 years experience as a Python developer on enterprise projects using Python, Flask, FastAPI, Django, PyTest, Celery and other Python frameworks.
• Software development experience including: object-oriented programming, concurrency programming, modern design patterns, RESTful service implementation, micro-service architecture, test-driven development, and acceptance testing.
• Familiarity with tools used to automate the deployment of an enterprise software solution to the cloud, Terraform, GitHub Actions, Concourse, Ansible, etc.
• Proficiency with Git as a version control system
• Experience with Docker and Kubernetes
• Experience with relational SQL and NoSQL databases, including MongoDB and MSSQL.
• Experience with object-oriented languages: Python, Java, Scala, C#, etc.
• Experience with testing tools such as PyTest, Wiremock, xUnit, mocking frameworks, etc.
• Experience with GCP technologies such as BigQuery, GKE, GCS, DataFlow, Kubeflow, and/or VertexAI
• Excellent problem solving and communication skills.

Total Experience:1-2 Years

Job Type: Contract

Notice: Immediate Joiner

• 1-2 years proven track record of development and design work in the IT industry, preferably in a software product based organization
• Java, springboot, and Microservices
• SQL
• Startup product experience – hustled through various tech, products, stacks
• Having strong experience in Data structures and Algorithms.(Must).
• Good to have experience in Complex Problem solving