Morphos HR Solutions Pvt Ltd

Experience Level:

Senior (8+ years)

Job Description:

We are seeking a detail-oriented and highly skilled Senior Salesforce QA Engineer to lead quality 

assurance efforts for our Salesforce platform. This role demands expertise in testing Salesforce 

applications, configurations, and integrations to ensure exceptional quality standards. The ideal 

candidate will have a strong background in Salesforce testing, automation frameworks, and crossfunctional collaboration.

Key Responsibilities:

Test Strategy and Planning:

• Design and implement comprehensive QA strategies tailored to Salesforce ecosystems, 

including Sales Cloud, Service Cloud, Marketing Cloud, and custom solutions.

• Develop detailed test plans, cases, and scripts based on business and functional requirements.

Testing Execution:

• Conduct manual and automated testing for Salesforce customizations, Lightning components, 

integrations, and third-party applications.

• Execute functional, regression, smoke, system, and integration tests.

Automation Development:

• Build and maintain automated test suites using tools like Selenium, Provar, or other Salesforcecompatible automation tools.

• Integrate test automation into CI/CD pipelines in collaboration with the development team.

Defect Management:

• Identify, document, and track defects using tools like Jira or Azure DevOps.

• Work closely with developers to resolve issues and ensure product quality.

Collaboration and Leadership:

• Mentor junior QA team members, sharing best practices for Salesforce testing.

• Act as a QA representative in Agile ceremonies such as sprint planning, stand-ups, and 

retrospectives.

Quality Metrics and Reporting:

• Define and monitor QA metrics, reporting progress and quality insights to stakeholders.

• Ensure compliance with Salesforce best practices and organizational standards.

Primary Skills:

• Strong knowledge of Salesforce functionalities, Lightning Experience, and declarative features.

• Proven experience with manual and automated testing in Salesforce environments.

• Proficiency in test automation tools like Selenium, Provar, or TestNG.

Secondary Skills:

• Familiarity with Salesforce-specific challenges, such as Governor Limits and SOQL queries.

• Basic knowledge of Apex and Visualforce.

• Experience with test management tools (e.g., TestRail or Zephyr) and CI/CD platforms (e.g., 

Jenkins, GitLab)

We are seeking a skilled and experienced Senior Salesforce Developer to manage our 

Salesforce Sales applications. The ideal candidate will possess a deep understanding of 

Salesforce functionalities, including Lightning web component development, API principles, 

and integration architecture. This role involves collaborating with cross-functional teams, 

implementing tailored solutions, and ensuring compliance with industry best practices while 

delivering high-quality Salesforce implementations.  

Key Responsibilities:  

• Solution Design and Implementation: Design, build, and deliver tailored solutions using 

Salesforce and related technologies to meet business needs.  

• Administration and Maintenance: Provide daily administration, troubleshooting, and 

maintenance for the connected Salesforce platform. 

 • Custom Development: Develop using Lightning web components and maintain custom 

solutions in Salesforce Lightning. 

 • Testing and Reporting: Support build-out of reports and dashboards, ensuring data accuracy 

and integrity. 

 • Documentation and Standards: Provide technical specifications and maintain 

comprehensive documentation, adhering to security and organizational standards.  

• Collaboration: Work with development teams to design and deploy Salesforce applications, 

integrating with other platforms as required. 

 • Compliance and Architecture: Ensure all solutions align with Salesforce best practices, 

enterprise architecture frameworks, and governance models. Primary Skills: • Expertise in 

Salesforce platform functionalities, including Lightning framework, Sales Cloud, and Service 

Cloud.  

• Proficiency in REST API principles and API development, deployment, and governance. • 

Strong understanding of system and data integration architecture and relational databases 

(MySQL, SQL Server, Oracle, etc.). 

 • Knowledge of software development methodologies (Agile, Waterfall). Secondary Skills: 

 • Experience with Oracle CRM tools like Eloqua or Fusion Sales and Service (preferred). • 

Salesforce certifications (e.g., Admin, Sales or Service Cloud Consultant).  

Qualifications: • Bachelor’s degree in Engineering or a related field. 

 • 4+ years of experience in Salesforce implementation and managing a team.  

• Proven knowledge of Salesforce architectural concepts and functional roles. 

 • Strong communication, problem-solving, and analytical skills

We are seeking an experienced UX Architect to lead the development of end-to-end user experience strategies, design architecture, and usability frameworks for digital products.

UX Strategy and Leadership

• Define and implement the UX strategy for complex digital platforms.

• Translate business objectives and user insights into actionable design strategies and measurable outcomes.

• Conduct competitive benchmarking to identify opportunities and set experience standards.

• Define UX success metrics and KPIs to measure usability, engagement, and overall experience quality.

• Integrate UX strategy into Agile workflows to support continuous improvement and rapid iteration. • Establish and maintain accessibility guidelines, ensuring inclusive and compliant designs.

• Lead design critiques, UX reviews, and A/B tests to validate hypotheses and improve user experience.

• Implement UX governance and DesignOps practices to ensure consistency and design quality.

Research and User-Centered Design

• Conduct user research, discovery sessions, and usability testing to understand user needs and pain points.

• Perform heuristic evaluations and leverage data analytics, insights, and user feedback to drive design decisions.

• Turn qualitative and quantitative findings into models, personas, task analyses, and measurable KPIs, validating with prototypes of increasing fidelity.

• Develop detailed end-to-end user journey maps and personas to visualize and optimize experiences.

• Define clear information architecture (IA) and navigation models for seamless interaction.

• Design taxonomies, navigation models, and content hierarchies to help users find information and complete tasks across modules.

• Define interaction patterns, states, and flows for multi-step, multi-role scenarios — including edge cases, error handling, and accessible behaviors.

• Map domains, entities, and relationships, aligning UX models to backend structures and constraints while keeping complexity hidden from users.

• Create wireframes, flows, prototypes, and interaction models that align with both user needs and business goals.

• Design for product scalability, flexibility, localization, and long-term usability.

• Plan for scalability, localization, permissions, and large data volumes, ensuring resilience, offline support, and progressive enhancement.

• Embed accessibility standards, regional regulations, and risk controls into complex workflows with sensitive data.

UX Documentation

• Create and maintain UX documentation such as personas, journey maps, IA diagrams, and design guidelines.

• Develop and maintain architecture documentation that aligns UX with product, engineering, and compliance requirements.

 • Ensure UX-design intent is accurately implemented during UI-design and development through close collaboration with teams.

Collaboration and Communication

• Facilitate stakeholder workshops to align teams on UX goals, insights, and priorities.

• Write and present architecture documentation to align product, engineering, data, and compliance requirements.

 • Communicate UX vision, strategy, and design rationale effectively to leadership and crossfunctional teams.

• Work closely with product managers, developers, and business stakeholders to ensure cohesive and user-first outcomes.

• Review design deliverables and promote UX best practices across teams.

Mentorship and Continuous Learning

 • Mentor and guide designers to enhance their strategic thinking, design process, and creative problem-solving skills.

• Stay informed about emerging UX trends, tools, and technologies to continuously advance design capabilities.

Required Skills & Experience

 • Experience in effectively interacting with customer managers and stakeholders to understand their needs, build strong relationships, and collaborate on solutions.

• Strong communication skills with the ability to communicate and demonstrate the value and rationale for own design decisions to business and technology partners.

• Experience in managing small to medium-sized teams, including overseeing daily operations, delegating tasks, providing training and support, and ensuring team objectives are met efficiently and effectively. Strong expertise in wireframing and prototyping tools.

• Solid understanding of UX-research, UX-design, and accessibility (WCAG).

• Strong analytical and conceptual thinking skills to translate data into actionable design solutions.

• Multi-tasking skills, ability to work under pressure, and prioritize with minimal supervision.

• Team player with the ability to work with cross-functional teams

• Attention to detail and an open mind to feedback