Sr QA Automation

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Minimum 1 round is F2F as discussed . Experience: 5 to 10 Years Location: Bangalore Mode of Work: Hybrid Must Have: 1. Java ( able to write basic code, work in sping boot) 2. Selenium( Only knowing selenium is not enough, candidate should have worked on automation framework independently using java and selenium) 3. Playwright( candidate having little knowledge on playwright will also work) 4. Independent thinker Good to have: 1. Domain knowledge on fundservices. 2. hands on with playwright Wissen Sites ● � � Website: https://www.wissen.com ● � � LinkedIn: Wissen Technology ● � � Wissen Leadership: Leadership Team ● � � Wissen Live: LinkedIn Posts ● � � Wissen Thought Leadership: Articles

We are currently seeking dedicated and enthusiastic female candidates for the position of Data Entry Operator at our office located in Chanakya Place, New Delhi. This is an excellent opportunity for freshers who have recently completed their education or are pursuing and are looking to gain experience in the field of data entry.

As a Data Entry Operator, your primary responsibility will be to accurately enter and update data into our database systems. Attention to detail and precision in data entry are crucial for this role to ensure the accuracy and integrity of the information.

Requirements:

*Only female candidates are eligible for this position.

*Freshers with 0 to 6 months of experience are encouraged to apply.

*Basic computer literacy and familiarity with data entry processes.

*Proficiency in typing and data entry speed with a high level of accuracy.

*Good communication skills, both written and verbal.

*Strong attention to detail and ability to maintain data confidentiality.

*Ability to work in a team environment and collaborate effectively.

Salary and Benefits:

The selected candidates will receive a basic pay scale ranging from ₹7,000 to ₹18,000 per month, based on their qualifications and performance.

Additionally, we offer a supportive work environment, opportunities for growth and learning.

If you are a motivated individual with a passion for data entry and a desire to kick-start your career in a dynamic organization, we encourage you to apply. To be considered for this position.

We appreciate your interest in joining our team.

Interested candidate can visit office address as mentioned below between 2pm - 5pm (Monday-Saturday)

Sincerely,

Team Web Infomatrix

B-68, 40 Feet Rd, Block D 1, Market, Chanakya Place, New Delhi, 110059

Experience - 5- 12 years

Compensation - fixed pay + Variable pay (Revenue sharing)

No. of vacancies – 3 (Doha, UK, South Africa market)

Employment Type - Full-Time Consultant

. Candidates should have sales experience of any of the above market.

. Candidate should have sales experience in the IT services/Data industry, solution selling to BFSI /Banking Industry.

. Doha candidate should be able to speak Arabic. (Candidate already settled in Doha/Dubai will be preferred.)

. Candidates who have experience to work in UK and South Africa market should be willing to travel or ready to relocate after some time.

Job Highlights -

. S/He will be responsible for generating new revenue by prospecting and signing brand new clients, as well as growing business volume with them via expansion into new buying centers/divisions.

. S/He will manage multiple client relationships and be responsible for the end-to-end sales process and revenue cycle.

. Identify new opportunities and manage end-to-end sales pipeline and process with new prospects within specified industry vertical markets.

. Identify organizations/Lines of Business and their key decision makers in need for analytics services.

. Work hand-in-hand with sales leaders and consulting colleagues to articulate DPA’s differentiation, value proposition; and highlight business benefits and value.

. Formulate and drive demand generation campaigns to achieve business goals.

. Structure and negotiate contract and SOW (Statement of Work) commercial terms and conditions terms with prospective business partners.

. Actively contribute to DPA’s thought leadership and provide proactive input for developing next generational offerings and solutions in Analytics.

Primary Skills & Criteria [Mandatory]

• Technology Business Analyst
• Experience with Finance IT, EPM IT, ETL Processes
• Minimum Work Experience: 12+ years

Other Requirements [Good to have]

• Exposure to tools like Jira, Confluence, etc.
• Exposure to development and production support processes
• Exposure to EPM tools [e.g., HFM, FMDEE, etc.]
• Candidate should be able to lead and track technical developments/tasks independently and present status to management
• Candidate should be self-motivated and self-sufficient to work independently without much supervision
• Strong verbal and written communication skills

Role Duties/Activities

The Technology “Agile Business Analyst” or “Business Analyst” is responsible for ensuring the team works within an Agile delivery method and that their backlog of requirements and analysis feed into Technology Projects and Programmes successfully.

This role will carry out some or all of the following activities:

• Assures delivery through the entire life cycle of the project of user requirements through to live
• Managing the capture, analysis, and documentation of business process (including IT processes)
• Designing solutions or change interventions
• Oversee change management activities which can include diverse tasks such as timeline planning to
• stakeholder engagement
• Manage or collaborate in change interventions such as training and communication
• Tracking and documenting progress and managing status reporting
• Managing implementation of solutions
• Risk identification, risk reporting and devising interventions to mitigating risks
• Budget management and forecasting
• Management of external service providers
• Support Technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, etc.
• Work with the Technology team and Product Owner to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies (e.g. Scrum, Kanban, Lean), and corresponding management of dependencies
• Oversee the monitoring and reporting of progress, issues, dependencies, risks to the stakeholders
• Ensure adherence to standard controls and drives teams to achieve compliance and framework,
• capability management, Security controls and technology architecture designs

Function : Sr. DB Developer

Location : India/Gurgaon/Tamilnadu

>> THE INDIVIDUAL

• Have a strong background in data platform creation and management.
• Possess in-depth knowledge of Data Management, Data Modelling, Ingestion  - Able to develop data models and ingestion frameworks based on client requirements and advise on system optimization.
• Hands-on experience in SQL database (PostgreSQL) and No-SQL database (MongoDB) 
• Hands-on experience in performance tuning of DB
• Good to have knowledge of database setup in cluster node
• Should be well versed with data security aspects and data governance framework
• Hands-on experience in Spark, Airflow, ELK.
• Good to have knowledge on any data cleansing tool like apache Griffin
• Preferably getting involved during project implementation so have a background on business knowledge and technical requirement as well.
• Strong analytical and problem-solving skills. Have exposure to data analytics skills and knowledge of advanced data analytical tools will be an advantage.
• Strong written and verbal communication skills (presentation skills).
• Certifications in the above technologies is preferred.

>> Qualification

1. Tech /B.E. / MCA /M. Tech from a reputed institute.

Experience of Data Management, Data Modelling, Ingestion for more than 4 years. Total experience of 8-10 Years

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Good speak, read & Write English & Hindi mandatory.

Able to communicate confidently and politely, with good speaking skills.

Awareness on Banking or Banking products.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift