Data Scientist- GEN AI

1. Candidate should have a consultative approach not just pre sales call approach. 

2. Must be from B2B SAAS, MarTech or SalesTech but product based company only

3. Should be able to prepare pitch decks for the clients

4. 3 to 5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role

5. Solid technical foundation with the ability to explain complex concepts clearly

6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively

7. Expereince between 3 to 6 years will only be considered. More than 6 years candidates are not applicable

Preferred companies to find candidate for this role - Cvent, Bizzabo, Airmeet, Hubilo, Hopin, vFairs, ON24, Goldcast, Webex Suite, BigMarker, Stova, Splash and EventMobi.

- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily

- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed

- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans

- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings

- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels

- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance

- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.

- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary

- Participate in business-driven projects and initiatives

- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.

- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.

-Shrinkage & Attrition management

-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.

Insurity’s Next Software Engineer II

We are seeking an experienced and highly capable Software Engineer II to join our Bridge product team. This role offers the opportunity to shape the future of a core Insurity platform by building new features, modernizing both frontend and backend components, and improving system performance. The ideal candidate will bring strong technical depth, collaborative instincts, and an automation mindset—along with a passion for using next-generation tooling to enhance delivery. You’ll play a key role in projects that include UI/API modernization, system integrations, and performance tuning, while also helping to adopt agentic workflows and internal automations that scale team impact.

What Our Software Engineer II Will Do

• Design, build, and ship features across a large .NET microservices suite; own your code from design through production.
• Own quality as part of engineering: write and maintain the automation needed to protect your services (unit, integration, contract, and targeted e2e). “Done” = coded, reviewed, tested, observable, deployed.
• Evolve APIs (REST/JSON; some SOAP): define clear contracts, enforce backward-compatibility with contract tests.
• Level up automation & CI/CD: improve pipelines, quality gates, coverage, and deployment reliability; reduce flaky tests and speed feedback loops.
• Operate what you build: add logs/metrics/traces, triage issues, root-cause and fix defects.
• Partner with QA on test strategy for your changes; QA is a collaborator, not a handoff.
• Lean into generative AI to go faster—safely:
• Use coding assistants (e.g., Copilot/ChatGPT/Replit) to draft code/tests/docs and verify outputs.
• Generate synthetic test data/cases from API contracts; summarize PRs, changelogs, and incidents.
• Build lightweight internal automations (e.g., PR reviewers, log triage helpers) under our governance.
• Document decisions and how to test/use your services.

     Within 6–18 months you will:

• Independently deliver simple → moderately complex enhancements end-to-end with solid estimates.
• Extend shared test/utilities as needed for your services (you’re not a test-framework team).
• Write concise technical docs for engineers, QA, support, and ops.

Who We’re Looking For

• 6–10 years building and shipping production services/features.
• C#/.NET (ASP.NET Core, Web API), SQL Server; microservices fundamentals (service boundaries, resiliency, observability).
• Quality-through-code (must-have): you routinely add unit/integration/contract tests for the code you ship; comfortable with Playwright/Cypress or Postman/Newman for targeted e2e; GitHub Actions/Azure DevOps/Jenkins for CI/CD and quality gates.
• Generative AI fluency (must-have): practical experience using coding assistants to accelerate delivery, crafting prompts, checking/ground-truthing outputs, and safely handling code/data (privacy & IP). Bonus: generating test data/cases, PR summaries, or simple internal automations; exposure to vendor AI features or no/low-code connectors
• Strong API design & documentation; SOAP familiarity is a plus.
• Solid engineering practices: OOP, SOLID, data structures/algorithms, Git, reviews, reproducible builds.
• Azure/DevOps exposure desirable (pipelines, IaC basics, monitoring).
• Automation mindset: linters/formatters, build/deploy scripts, DB migrations, scaffolding/code-gen.
• Clear communicator; collaborates well with Product/QA/Ops; change agent within 6–12 months.
• Nice to have: Insurance domain exposure (claims/policy/billing/underwriting).
• Hybrid role (we just built a brand-new office space!)

JD:

As a Staff Software Engineer, you will be responsible for the design, implementation and maintenance of software modules owned by a team. You will guide and mentor junior team members by reviewing their code and designs to ensure that they are writing well designed and high quality code. This role requires excellent communication skills as you will need to collaborate across teams. 

Key Skills:

• 3 to 6 years of experience
• Extensive experience on C/C++/Python
• Experience on OS - Unix/Linux and Windows
• Hands on experience in Networking and Multi-threading

Desirable Skills:

• Experience in Cloud Technologies, system programming is a plus

Roles and responsibilities:

• Play key role in design/development of security product. 
• Responsible for the complete software development cycle.
• Gathering & understanding requirements.
• Design, development & implementation independently.
• Responsible for ensuring timely and quality delivery.
• Will be able to work in end to end features. 

Qualification:

• B.Tech / B.E / M.E./ M.Tech (Computer Science) or equivalent.

We are looking for US IT Recruiter/Technical Recruiter/ Talent Acquisition for our organisation GeniQom Technologies located in City Centre, Siliguri. Candidates looking for a long-term stint would be preferred. The ability to multitask and prioritize at any given time would definitely grab our attention.

Responsibilities : 

Responsible for handling IT and non IT requirements from US based direct clients.  

Sourcing from various Job Portals and social networking sites like Monster, indeed, LinkedIn etc.  

Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.  

Conduct initial screenings, reference checks, negotiate pay rate, relocation, coordinate client interviews and work with the Account Managers to close the position.  

Responsible for achieving a good conversion ratio of submittals into interview and placement.    

Qualification & Skills  

Must have basic knowledge of Computer MS (word, excel, Power Point).  

Educational Qualification - Minimum Graduate or undergraduate (or equivalent) in any discipline.  

Prefer candidate of BPO or Tele Calling background,Preferred US Shift.  

Good Communication skill.  

Fluent English is must.  

Timing: 6:30 PM to 3:30 AM IST  

Shift: Night (US shift)  

Working days: Monday to Friday.  

Salary: Negotiable (+Incentives) 

Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.

More about them

- Long-term accommodation booking platform for students (think booking.com for student housing).

- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.

- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

- Growing rapidly and targeting $400M in annual gross bookings value by 2022.

If you are looking to be part of the early-stage start-up team that is charting the course and solving a key pain point for the CXO, this opportunity is for you. The opportunity will provide you join a company where you can contribute to all aspects of the product definition, product building and solving some key challenges.

• Architect solutions and execution through hands-on development, quality-assurance, and prototyping 
• Collaborate with a UX/UI designers and other front-end and middle-tier engineers to design, prototype, and build user interface for complex cloud-based product 
• Participate in complete development life cycle activities like design, coding, testing and production release 
• Develop and maintain a scalable web and responsive applications 
• Exhibit Devops mindset – Work on continuous integration, including provisioning, deployment, testing, and version control of the software 
• Mentor new software developers and junior engineers

• Passionate engineer with 5 – 8 years of hands-on experience of developing next-generation user interface with high quality and performance 
• Strong desire to learn & evaluate new libraries/frameworks, and share knowledge with others 
• Ability to work in a fast-paced and agile development environment 
• Sound knowledge of front end standards and practices 
• Translating designs and wireframes into high-quality code 
• Knowledge of Redux, React.js and its core principles 
• Familiarity with RESTful APIs 
• Strong proficiency in JavaScript, AJAX, HTML5, CSS3, JSON, including DOM manipulation and the JavaScript object model 
• Experience with popular JS frameworks and libraries (React, Angular, JQuery, Ember, Babel, Webpack etc.) 
• Experience of building Single-page Web Apps 
• Ability to understand business requirements and translate them into technical requirements 
• Experience with test automation: TDD, unit/integration/functional testing 
• Proficient with debugging and testing tools to troubleshoot and optimize the UI 
• Solid understanding of object-oriented design and programming concepts, core JavaScript concepts like scope/closures, the event loop and asynchronous callbacks, promises

Good to have

• Full-stack development experience 
• Prior Startup Experience 
• Prior experience in developing real-time web applications 
• Experience with continuous deployment 
• Proficiency with Git/Github 
• Experience with GraphQL

Success Factors

• Start-up mindset 
• Good problem solving abilities 
• ‘Can-do’ attitude 
• Prior experience of working with globally distributed teams is an added advantage 
• Work with minimal supervision 
• Excellent communication skills and being able to work independently or in a full team