Lead Generation Executive

Desktop Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role.

3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams.

Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions.

Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues.

Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries.

Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides.

Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements.

Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution.

Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems.

Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.

Software Engineer 

Challenge convention and work on cutting edge technology that is transforming the way our customers manage their physical, virtual and cloud computing environments. Virtual Instruments seeks highly talented people to join our growing team, where your contributions will impact the development and delivery of our product roadmap. Our award-winning Virtana Platform provides the only real-time, system-wide, enterprise scale solution for providing visibility into performance, health and utilization metrics, translating into improved performance and availability while lowering the total cost of the infrastructure supporting mission-critical applications.  

We are seeking an individual with knowledge in Systems Management and/or Systems Monitoring Software and/or Performance Management Software and Solutions with insight into integrated infrastructure platforms like Cisco UCS, infrastructure providers like Nutanix, VMware, EMC & NetApp and public cloud platforms like Google Cloud and AWS to expand the depth and breadth of Virtana Products. 

Work Location- Pune/ Chennai

Job Type- Hybrid

Role Responsibilities: 

• The engineer will be primarily responsible for design and development of software solutions for the Virtana Platform 
• Partner and work closely with team leads, architects and engineering managers to design and implement new integrations and solutions for the Virtana Platform. 
• Communicate effectively with people having differing levels of technical knowledge.  
• Work closely with Quality Assurance and DevOps teams assisting with functional and system testing design and deployment 
• Provide customers with complex application support, problem diagnosis and problem resolution 

Required Qualifications:    

• Minimum of 4+ years of experience in a Web Application centric Client Server Application development environment focused on Systems Management, Systems Monitoring and Performance Management Software. 
• Able to understand and comprehend integrated infrastructure platforms and experience working with one or more data collection technologies like SNMP, REST, OTEL, WMI, WBEM.  
• Minimum of 4 years of development experience with one of these high level languages like Python, Java, GO is required.  
• Bachelor’s (B.E, B.Tech) or Master’s degree (M.E, M.Tech. MCA) in computer science, Computer Engineering or equivalent 
• 2 years of development experience in public cloud environment using Kubernetes etc (Google Cloud and/or AWS) 

Desired Qualifications: 

• Prior experience with other virtualization platforms like OpenShift is a plus 
• Prior experience as a contributor to engineering and integration efforts with strong attention to detail and exposure to Open-Source software is a plus 
• Demonstrated ability as a strong technical engineer who can design and code with strong communication skills 
• Firsthand development experience with the development of Systems, Network and performance Management Software and/or Solutions is a plus 
• Ability to use a variety of debugging tools, simulators and test harnesses is a plus 

About Virtana:  Virtana delivers the industry’s only broadest and deepest Observability Platform that allows organizations to monitor infrastructure, de-risk cloud migrations, and reduce cloud costs by 25% or more. 

Over 200 Global 2000 enterprise customers, such as AstraZeneca, Dell, Salesforce, Geico, Costco, Nasdaq, and Boeing, have valued Virtana’s software solutions for over a decade. 

Our modular platform for hybrid IT digital operations includes Infrastructure Performance Monitoring and Management (IPM), Artificial Intelligence for IT Operations (AIOps), Cloud Cost Management (Fin Ops), and Workload Placement Readiness Solutions. Virtana is simplifying the complexity of hybrid IT environments with a single cloud-agnostic platform across all the categories listed above. The $30B IT Operations Management (ITOM) Software market is ripe for disruption, and Virtana is uniquely positioned for success. 

**Hiring for International BPO Sales Executive for Inbound Process**

Must have experience in sales for at least 1 yr in any International Outbound BPO

Process - Travel Sales (US Shift)

Role: Need to handle inbound calls related to Flight booking, car rentals, hotel booking from US customers and convert those calls into sales

Location: Ecospace Business Park (Kolkata)

Salary - upto 25k plus Incentives upto 5 'lac

**Looking for immediate Joiner**

**Ready to work in Night Shift**

**Must have exp in US Sales Process**

**Freshers are also welcome**

Interested one can connect Uzma

Dear,

I hope you’re doing well! We are currently hiring for an Automation QA Engineer (API Automation) role at Xebia, and based on your experience, we believe you could be a great fit. Please find the job details below:

Job Details:

⏰ Shift: 2 PM – 11 PM

🏢 Work Mode: Hybrid (3 days a week) across Xebia locations

📆 Notice Period: Immediate joiners or up to 30 days

Job Description:

We are looking for an Automation QA Engineer with 5+ years of test automation experience, specifically in API automation.

Must-Have Skills:

✅ Hands-on experience with REST API testing

✅ Strong knowledge of Java, Rest Assured, and Cucumber

✅ Experience working in an Agile software development environment

✅ Hands-on experience with SQL

Nice-to-Have Skills:

➕ Experience with Selenium and Appium for web & mobile automation

➕ Hands-on experience automating both iOS and Android native applications

If you meet the above criteria and are interested, kindly share your updated CV along with the following details:

🔹 Total Experience:

🔹 Current CTC:

🔹 Expected CTC:

🔹 Current Location:

🔹 Preferred Location:

🔹 Notice Period / Last Working Day (if serving notice):

⚠️ Kindly share your details only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.

Looking forward to your response! Feel free to reach out if you have any questions.

Best regards,

Vijay S

Assistant Manager - TAG

https://www.linkedin.com/in/vijay-selvarajan/

DevDarshan is a devotional platform launched by IIT graduates to promote the teachings of Indian culture and the Hindu way of life in India around the world. In the 21st century, where everything around is digitized then why not temples. That’s the idea behind DevDarshan.We’ve built a community of devotees from multiple Countries, through our Mobile Application that connects Temples and Devotees, have successfully raised seed investment and also started to generate revenue for the temples and Priests associated with us.Right now we are looking to grow our team and build new exciting features for devotees all around the world.

This is where you come in.

We are looking for a passionate and self-motivated individual to help our Web frontend too.

Requirements:

• Strong Design and User Experience. Have worked on building High Quality Web experiences and extremely focussed on coding for the best User Experience
• Experience in any frontend framework like ReactJS, VueJs
• Good understanding and experience of NoSQL and SQL Databases, which to be used when.
• Experience with CI/CD Systems like Jenkins, Github Actions.
• Some Experience with Realtime Databases/Systems or Socket based applications would be preferred.
• Some Experience with building Algorithms, Social Apps is preferred.
• Any experience with Handling Video Delivery like ffmpeg/HLS/WebRTC is preferred but not mandatory.

The Role

• You will be involved at all stages of the product development process, from design to development and deployment.
• You possess a passion for improving techniques, processes, tracking, and continuously improve our engineering practices and would work on a daily basis towards that

Qualification- Any Graduate

Location -Ahmedabad

Work Timing: Monday - Saturday (9:30 am to 6:30 pm) Week Off: Sunday

Duties & Responsibilities:

• Minimum of 6 months of experience in sales.
• Take ownership of functional and sustainable business growth of 'The Dollar Business' brand.
• Contact businesses and private individuals by telephone to promote our services.
• Be responsible for building and managing a sales force and distribution network capable of marketing and selling Vimbri Media's full product line in his / her territory.
• Coordination and follow ups for sales activities.
• Explain the product or service to potential customers.
• Adjust scripted sales pitch to meet needs of specific individuals and provide pricing details.
• Use of initiative to identify and follow up opportunities with companies/clients who are not already on the database
• Doing cold calling and fixing up the appointments. Follow-up for collection (Payments) Achievement for assigned target.
• Update daily reports to Manager
• Performance will be reviewed on weekly basis by the manager.
• Achieving sales volume/business targets (No. of New Entities).
• Contribute to the team performance by sharing and implementing Best Practice Ideas.

About Company

The Dollar Business (TDB) is the most exclusive and only multi-featured platform on foreign trade in India. Its origin is a result of a business house with over six decades of experiments and experience in foreign trade willing to put an end to guesswork while doing business for Indias export-import community. Transparency in trade, analytics to drive business, and insights that make sensethese are the three pillars on which the tower of The

Dollar Business stands today. And of course, theres the beacon of integrity that makes TDBees a proud group actually, a very proud group! Since its genesis, TDB has championed the cause of Indias foreign trade community. It offers everything that exporters, importers, foreign trade facilitators and those in the manufacturing and services sectors.

Job Type: Full-time

Salary: ₹20,000.00 - ₹25,000.00 per month

• 5-8 years of experience in handling social media and Influencer marketing campaigns 
• Excellent knowledge of Whatsapp, LinkedIn, Facebook, Twitter, Instagram , and other relevant platforms 
• Understanding of SEO and web traffic metrics 
• Good knowledge of social media KPIs 
• Proven track record in outreach campaign strategies 
• In-depth knowledge of the social media marketing industry 
• Impeccable verbal and written communication skills 

Responsibilities

• Develop and execute social media strategies and creative campaigns 
• Identify and build relationships with prominent influencers and thought leaders 
• Develop content ideas and write and curate content 
• Research relevant industry experts, competitors, target audience, and users 
• Brainstorm new, creative approaches to influencer campaigns 
• Keep abreast of emerging trends, technologies, and influencers.
• Find new and better ways of measuring social media activity.
• Develop, implement and manage our social media strategy 
• Define most important social media KPIs 
• Manage and oversee social media content 
• Measure the success of every social media campaign 
• Stay up to date with the latest social media best practices and technologies 
• Work with copywriters and designers to ensure content is informative and appealing 
• Monitor SEO and user engagement and suggest content optimization 

Key Performance Indicators

• Creating unique value propositions for both brand and key products and implement them with an always-on calendar
• Drive strategic brand initiatives positively impacting key parameters like Imagery, Awareness, and Consideration.
• Identifying content amplification opportunities (Real-time trends, collaborations, etc.)
• Improve engagement rate for the brand across relevant platforms.

Core competency

• Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
• Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams
• Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
• Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback

Primary skills-    Should have minimum 3 years of experience in .Net Development

• C#, Asp.Net, , SQL, HTML-5, , jQuery, Javascript
• Should have strong OOPS concepts
• Should have extremely good knowledge on SDLC processe

Responsibilities-

• Provide full lifecycle support to clients from initial client interaction and requirements analysis through design, coding, testing, debugging, implementation and deployment.
• Works on the modules implementing the business logic in C#.
• Designed and developed to create web form using ASP.NET with C#.
• Be hands on with JavaScript and jQuery, HTML.
• Should have extremely good knowledge on SDLC processes