SEO Expert

Key Responsibilities:

Acoustic Auditing: Perform deep-dive listening audits on audio recordings to ensure clarity, tone, and adherence to specific protocols.

Linguistic Analysis: Evaluate audio for nuances in both Hindi and English, ensuring translations are culturally accurate and grammatically correct.

Data & Pattern Analysis: Identify recurring trends or anomalies in audio data. Use these patterns to suggest improvements in processes or automated systems.

Reporting: Create detailed reports on audit findings, grading performance based on predefined KPIs (Key Performance Indicators).

Quality Calibration: Participate in calibration sessions to ensure auditing standards remain consistent across the team.

Required Skills & Qualifications

• Language Proficiency: Must be bilingual with high-level proficiency in written and spoken Hindi and English. Ability to understand various accents and dialects is a plus.
• Analytical Mindset: Strong ability to synthesize raw audio data into structured feedback and recognize patterns that others might miss.
• Technical Literacy: Proficiency in Microsoft Excel or Google Sheets for data logging and basic trend analysis.
• Focus & Precision: Exceptional "active listening" skills and the ability to maintain high concentration during repetitive tasks.
• Communication: Ability to explain complex linguistic or acoustic errors clearly to stakeholders.

Preferred Experience

• Previous experience in Quality Auditing, Content Moderation, or Transcription.
• Experience with acoustic analysis software or CRM tools.
• A background in Linguistics, Communications, or Data Analytics.

Key Responsibilities:

Answer phones and respond to emails,

providing information or redirecting queries to appropriate departments or personnel.

International Voice Process

Timing: 6.00 pm to 3.00 pm

Only Male Candidate

Role: Social Media Marketing

Industry Type: Real Estate

Employment Type: Full Time, Permanent

Job Description & Responsibilities

 Build and manage the company’s social media profiles and presence, including

Face book, Twitter, LinkedIn, and additional channels that may be deemed

relevant.

 Create shareable content appropriate for specific platforms to drive traffic and

customer engagement.

 Monitor and engage in relevant social discussions about our company,

competitors, and/or industry, both from existing leads and customers as well as

from brand new audiences.

 Run regular social promotions and campaigns and track their success.

 Track, measure, and analyze all initiatives to report on social media ROI.

Requirements

 Familiarity with online marketing channels.

 Up to date with the latest digital technologies and social media trends with a

command of each network and their best practices.

 Creative thinker.

 Excellent communication skills.

• You have 2+ years of experience with production GCP/AWS; Experience with Kubernetes is a plus
• You have conducted penetration testing using different tools like Backtrack and Metaspoilt
• You have experience in developing security training and guiding the internal development teams
• You design and implement best practices concerning information security
• You can create programs to implement Identity and Access Management
• You have to develop automated security testing.
• You have to triage security issues and provide recommended fixes.
• You have conducted vulnerability assessments using various open-source and commercial tools.
• You are an excellent collaborator & communicator. You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company.

Desired Candidate Profile

• Bachelor's degree in Food Science/ Food Technology/ Diploma in food production or a similar discipline
• Certification in HACCP or FSMS    

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.