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Ameyo cover picture
Founded :
2003
Type :
Product
Size :
500-1000
Stage :
Profitable

About

Ameyo offers a CX rich solution that is scalable, easy to use, agent-friendly yet affordable. Ameyo being a platform build to solve all the customer experience problems offers a robust Contact Center Solution. The solution aims to enable all organizations – SMEs or Enterprises in managing their customer interactions along with getting rid of the siloed operations and workforce management. Some of our industry-winning products are Fusion CX, Omni, Voice, Collect, Emerge, Engage
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Pallavi Gupta
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Pooja Kapoor

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Jobs at Ameyo

Ameyo
at Ameyo
2 recruiters
Pallavi Gupta
Posted by Pallavi Gupta
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
4 - 8 yrs
₹12L - ₹20L / yr
Sales
Business Development
Telesales
New business development
Roles & Responsibilities :

● The person shall bear the responsibility of driving the sales of our product in the Enterprise Segment-
South Region.
● To be responsible for the sales of product in the large enterprise segment in the region and achieve
the sales revenue/targets
● Negotiation and closure of sales, understands current pain-points,discuss appropriate solutions and value
add with the customers
● To create/maintain excellent relationships with clients and be able to tailor products ,pitch according to
their specifications
● Developing and implementing B2B sales strategy, market mapping and analytics of the markets,
● Drive customer engagements with the account management team.
● Prepare business development strategies according to the needs of the client.
● Securing business opportunities by cultivating mutually beneficial business relationship with current and potential clients.

Sales Skills:
● Ability to engage and influence a client; Effective in handling technical pre-sales activities.
● Past Experience in solution selling (CRM, ERP, Contact Centers, Telephony solutions).
Technical Domain expertise
● Should not be averse to understanding Technology.
● Should be able to handle large RFPs and response quality.
● Should be comfortable in understanding and explaining technology and solutions.

Business Development:

● Planning activities to achieve established targets.
● Effective time and pipeline management to align sales efforts with sales targets.

Ownership & Commitment:
● Able to see the larger picture, willing to take responsibility for tasks and initiatives.
● Attention to detail in planning and communication.
Preference of Professional background (In either or both of the following)
● Direct Solution Sales (CRM, ERP, Telephony, Contact Center, Banking etc.)
● Experience of Selling in Domestic South Market is a preferred.
● Bachelor in IT / Computers / EE or related field is an advantage & MBA is an advantage.
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Ameyo
at Ameyo
2 recruiters
Pallavi Gupta
Posted by Pallavi Gupta
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Gurugram
4 - 8 yrs
₹8L - ₹15L / yr
Customer Success

Primary/Essential Duties and Key Responsibilities:

  • Proactively manage a portfolio of  customers once the implementation phase is completed
  • Develop and build strong relationships with key customer stakeholders 
  • Understand customers’ needs and priorities to optimize the use of the platform
  • Identify new opportunities: up-sell, cross-sell, additional training
  • Effectively communicate application features and product information for new releases and facilitate their adoption
  • Be the voice of the customer and provide internal feedback on how we can better serve our customers
  • Collaborate closely with various cross-functional teams (Product Management, R&D, Marketing and Sales) to drive better results
  • Resolve billing and Support inquiries in a timely and productive manner
  • Coordinate small customer projects

Required Qualifications: 

  • Well-organized and excellent time management abilities
  • Proven ability to collaborate and build strong relationships with customers especially at the Executive level
  • Exceptional oral and written communication skills and attention to detail
  • Minimum 4-5 years experience 

Travel Requirements:

          Open to travel.
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Ameyo
at Ameyo
2 recruiters
Pallavi Gupta
Posted by Pallavi Gupta
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Gurugram
5 - 12 yrs
₹14L - ₹30L / yr
skill iconJava
skill iconSpring Boot
Microservices
Object Oriented Programming (OOPs)
HLD

Please find the JD Below:

 

Job title- ATL/Technical Lead

 

Experience

  1. Must have experience
    1. Extensive product development experience
    2. 5-10 years experience in back end Java Development
    3. Possess advanced knowledge of object-oriented design and development (OOA/OOD). 
    4. Team task assignment, mentoring and helping resolve issues 
    5. Self-starter, ability to work with minimal supervision.
    6. Skilled at working collaboratively in a team-oriented environment. 
    7. Excellent problem-solving skills. Curious and adept at researching project-related issues and challenges.
    8. Excellent debugging skills

 

  1. Good to have
    1. Experience in SOA and microservice deployment model.
    2. GWT development experience
    3. Experience of working in an Agile development model
    4. Mixed experience in different type of organizations - product start up and large enterprises

Other Skills

  1. Strong Analytical skills
  2. Acumen for understanding customer's business goals
  3. Process oriented- Following current processes and partner in process improvement.
  4. Data oriented- Using data and knowledge base for solving current problem at hand and creating software knowledge base for future use.
  5. Ability to juggle multiple development and design tasks simultaneously.

 

Read more
Ameyo
at Ameyo
2 recruiters
Pallavi Gupta
Posted by Pallavi Gupta
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹3L - ₹5L / yr
Sales
Business Development
SaaS

Job Description- Business Development Executive

 

This is Purely a remote position based out of Ameyo’s Delhi Sales office.

The individual will be accountable for product Introduction, Demo, Customer adoption, Initial revenue generation, and customer satisfaction, of low net worth clients.

Key Responsibility Area:-

 

- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

- Understanding customer business processes, needs and requirements

- Need to follow complete sales cycle from lead qualification to sales closure and revenue generation.

- Research accounts, identify key RPC's and generate interest.

- Perform effective online demos to prospects

- Sending business proposals and negotiations.

- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.

- Developing in-depth knowledge of product features and benefits.

- Utilizing virtual meetings to build relationships with new customers.

- Processing customers' purchase orders and liaising with project and service team to ensure the timely delivery of ordered products.

- Advising customers on suitable product selection based on their needs and specifications.

 

Requirements: -

 

  • Any UG/PG with excellent listening and presentation skills.
  • Proven work experience of 2 years in inside sales.
  • Technically proficient on SAAS platform and understanding of telecom products
  • Customer-focused with the ability to understand the client queries
  • Extremely process-oriented
  • Contact centre solution understanding is an added advantage
  • Ability to multi-task, prioritize, and manage time effectively.
  • Building strong relationship with CX level.
  • Excellent negotiation and consultative sales skills.
  • Exceptional customer service skills.
  • Proficiency in all Microsoft Office applications and Salesforce (CRM) software.
  • Worked in a similar industry.
  • Handled high profile, B2B clients

 

Read more
Ameyo
at Ameyo
2 recruiters
Pallavi Gupta
Posted by Pallavi Gupta
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Noida, Delhi
3 - 11 yrs
₹10L - ₹25L / yr
skill iconJava
skill iconSpring Boot
Microservices
Agile management
Object Oriented Programming (OOPs)
+4 more

Job title- SSE/Associate Technical Lead/Technical Lead


Experience


    1. Extensive product development experience

    2. 4-8 years experience in back end Java Development

    3. Possess advanced knowledge of object-oriented design and development (OOA/OOD). 

    4. Team task assignment, mentoring and helping resolve issues 

    5. Self-starter, ability to work with minimal supervision.

    6. Skilled at working collaboratively in a team-oriented environment. 

    7. Excellent problem-solving skills. Curious and adept at researching project-related issues and challenges.

    8. Excellent debugging skills


 


    1. Experience in SOA and microservice deployment model.

    2. GWT development experience

    3. Experience of working in an Agile development model

    4. Mixed experience in different type of organizations - product start up and large enterprises

Other Skills

  1. Strong Analytical skills

  2. Acumen for understanding customer's business goals

  3. Process oriented- Following current processes and partner in process improvement.

  4. Data oriented- Using data and knowledge base for solving current problem at hand and creating software knowledge base for future use.

  5. Ability to juggle multiple development and design tasks simultaneously.

 
Read more
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