Sales Manager

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

Job Title : Senior Consultant (Java / NodeJS + Temporal)

Experience : 5 to 12 Years

Location : Bengaluru, Chennai, Hyderabad, Pune, Mumbai, Gurugram, Coimbatore

Work Mode : Remote (Must be open to travel for occasional team meetups)

Notice Period : Immediate Joiners or Serving Notice

Interview Process :

• R1 : Tech Interview (60 mins)
• R2 : Technical Interview
• R3 : (Optional) Interview with Client

Job Summary :

We are seeking a Senior Backend Consultant with strong hands-on expertise in Temporal (BPM/Workflow Engine) and either Node.js or Java.

The ideal candidate will have experience in designing and developing microservices and process-driven applications, as well as orchestrating complex workflows using Temporal.io.

You will work on high-scale systems, collaborating closely with cross-functional teams.

Mandatory Skills :

Temporal.io, Node.js (or Java), React.js, Keycloak IAM, PostgreSQL, Terraform, Kubernetes, Azure, Jest, OpenAPI

Key Responsibilities :

• Design and implement scalable backend services using Node.js or Java.
• Build and manage complex workflow orchestrations using Temporal.io.
• Integrate with IAM solutions like Keycloak for role-based access control.
• Work with React (v17+), TypeScript, and component-driven frontend design.
• Use PostgreSQL for structured data persistence and optimized queries.
• Manage infrastructure using Terraform and orchestrate via Kubernetes.
• Leverage Azure Services like Blob Storage, API Gateway, and AKS.
• Write and maintain API documentation using Swagger/Postman/Insomnia.
• Conduct unit and integration testing using Jest.
• Participate in code reviews and contribute to architectural decisions.

Must-Have Skills :

• Temporal.io – BPMN modeling, external task workers, Operate, Tasklist
• Node.js + TypeScript (preferred) or strong Java experience
• React.js (v17+) and component-driven UI development
• Keycloak IAM, PostgreSQL, and modern API design
• Infrastructure automation with Terraform, Kubernetes
• Experience in using GitFlow, OpenAPI, Jest for testing

Nice-to-Have Skills :

• Blockchain integration experience for secure KYC/identity flows
• Custom Camunda Connectors or exporter plugin development
• CI/CD experience using Azure DevOps or GitHub Actions
• Identity-based task completion authorization enforcement

Experience: 10 to 20 years

Location: Bangalore

We are seeking a passionate and skilled Java Technical Lead with 8 to 12 years of experience in product

development and team leadership. As a key member of our global software development team, you

will be responsible not only for solving complex technical problems but also for leading and mentoring

engineers, driving the design of scalable systems, and ensuring high quality delivery across projects.

Experience in leading development teams, managing end

to end project delivery, and working directly

with clients to translate business problems into technical solutions is essential.

Key Responsibilities:

Lead the design, development, testing, a nd deployment of scalable Java applications.

Break down client/business problems and define clear technical tasks for the team.

Provide technical guidance and mentorship to team members throughout the development

lifecycle.

Collaborate with cross functiona l teams to deliver new features and enhancements.

Participate in and lead code reviews, ensuring adherence to best practices and maintaining

code quality.

Own and drive the architecture and design discussions for new modules and systems.

Ensure timely deli very of project milestones and proactively resolve technical blockers.

Evaluate and integrate new tools and technologies to improve efficiency and product quality.

Serve as the primary technical point of contact for your team and stakeholders.

Required Ski

lls:

8+ years of hands on experience in Java development.

Proven experience in building products or applications from scratch (not just

maintenance/support).

Strong object oriented programming skills and hands on experience with Spring, Spring Boot,

Hibernate, etc.

Solid understanding of system architecture, design patterns, and microservices architecture.

Experience in leading small to mid sized teams and managing technical delivery.

Proficiency in data structures, algorithms, and performance optimiz ation.

Strong communication and stakeholder management skills.

Experience working with RESTful APIs and cloud platforms such as AWS, Azure, or GCP is a

plus.

Good understanding of SQL and NoSQL databases.

Strong debugging, troubleshooting, and problemStrong debugging, troubleshooting, and problem--resoresolution skills.lution skills.

Desired Attributes:

Desired Attributes: Excellent problemExcellent problem--solving and decisionsolving and decision--making skills.making skills. High levels of ownership, accountability, and selfHigh levels of ownership, accountability, and self--drive.drive. Strong team leadership and collaboration abilities.Strong team leadership and collaboration abilities. Proactive attitude and commitment to engineering excellenProactive attitude and commitment to engineering excellence.ce. Recognitions or awards in previous roles are a big plus.Recognitions or awards in previous roles are a big plus. Passion for continuous learning, coaching others, and improving team capabilities.Passion for continuous learning, coaching others, and improving team capabilities.

About Wissen Technology:

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unpa

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain ralleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with bestCanada, with best--inin--class infrastructclass infrastructure and development facilities. Wissen has successfully delivered ure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional

Wissen Technology provides exceptional value in mission critical projects for its clients, through value in mission critical projects for its clients, through thought leadership, ownership, and assured onthought leadership, ownership, and assured on--time deliveries that are always ‘first time right’.time deliveries that are always ‘first time right’.

Our team consists of 1500+ highly skilled professionals, with leadership and senior management

Our team consists of 1500+ highly skilled professionals, with leadership and senior management eexecutives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and xecutives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development,

Wissen Technology offers an array of services including Application Development, Artificial Intelligence Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a

We have been certified as a Great Place to WorkGreat Place to Work®® for two consecutive years (2020for two consecutive years (2020--2022) and voted 2022) and voted as the Top 20 AI/ML vendor as the Top 20 AI/ML vendor by CIO Insider.by CIO Insider.

We have Internship Training program for COMPLETE IT FRESHERS who want to do learn real time working on live projects in our IT company Logical Soft Tech Pvt Ltd, Indore(M.P) .

We work on several technologies and have training internship on following tech stack :-

1) For Mobile app development ( Android /IOS/ Flutter )

2)For full stack web development frontend ( react.js ) and backend ( php CodeIgniter / node.js /Java )

3) For frontend web design and development : React .JS

4) For Backend web development ( php CodeIgniter / node.js / Java springboot)

5) for SEO/SMM/Digital Marketing / Manual testing

**

For more enquiry and detail discussion you may reach our HR Number

Company Name : Logical Soft Tech Pvt Ltd

Contact : - +91-82.69.82.97.29(HR), +91-78.69.73.15.95(HR), +91-74.15.95.09.19(HR), +91-82.10.25.18.24 (technical Department)

Email : - talentlogicalsofttech @gmail.com, logicalhr.softtech @gmail.com, hrlogicalsofttech @gmail.com,

Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Infront of Main Eye Retina Hospital, Vijay Nagar, Indore, M.P

Please call on given HR number if any queries or for detail discussion

The Product Management Analyst will play a crucial role in supporting the product management team by analyzing market trends, customer needs, and product performance. This individual will help in the creation, development, and management of products throughout their lifecycle. The ideal candidate will have strong analytical skills, a deep understanding of product management processes, and the ability to translate data into actionable insights.

Key Responsibilities:

• Market Research and Analysis:
• Conduct thorough market research to identify trends, opportunities, and competitive landscape.
• Analyze customer feedback and behavior to understand their needs and preferences.
• Monitor industry developments and report on their potential impact on our products.
• Data Analysis:
• Collect, analyze, and interpret data from various sources to inform product decisions.
• Develop and maintain dashboards and reports to track product performance and key metrics.
• Provide actionable insights and recommendations based on data analysis.

• Role/Level: AR Analyst- Process Analyst (PA)/ Sr Process Analyst(SPA)
• Notice period: Immediate joiners preferred (do not submit profiles who’s salary expectation if above 4.6 LPA fixed)
• Experience: 1+ years(for PA)/2+ years (for SPA)
• Location- Bangalore, Bannerghatta Road, Arekere gate & Chennai
• Must have:

Accounts receivable, AR calling, Denial management.

Process: Voice.