Customer Success Manager

Job Description:

We are seeking a Senior AI Developer to join our dynamic team and lead AI-driven projects. This role requires a blend of advanced technical expertise in AI and machine learning, exceptional problem-solving abilities, and experience in building and deploying scalable AI solutions.

Key Responsibilities:

• Machine Learning & AI: Expertise in ML algorithms, especially for classification, anomaly detection, and predictive analytics.
• Cloud Platforms: Proficiency in Google Cloud Platform (GCP) services, including Cloud Run, BigQuery, and Vertex AI.
• Programming Languages: Advanced knowledge of Python; experience with libraries like TensorFlow, PyTorch, Scikit-learn, and Pandas.
• Data Processing: Skilled in SQL, data transformations, and ETL processes, especially with BigQuery.
• Anomaly Detection: Proven experience in building and deploying anomaly detection models, particularly for network data.
• Network Data Analysis: Familiarity with analyzing network logs, IP traffic, and related data structures.
• DevOps & CI/CD: Experience with CI/CD pipelines for ML model deployment, particularly with tools like Cloud Build.

• Experienced in Selenium WebDriver
• Experience with Selector Web Elements, Particularly XPath
• Aware of Core Selenium concepts like different types of Wait, Complex X Paths, Selenium Grid etc.
• Expertise in Java programming language
• Knowhow of Jenkins and setting up a Continuous Delivery pipeline
• Apache POI API for reading and writing data to excel.
• Experienced working in IDE : Preferably Eclipse.
• Experienced in Version Control tool : GIT or SVN.
• Experienced in Testing Framework: Preferably TestNG or JUnit.
• Experienced in Build Tools: ANT and Maven.
• Expertise in at least one programming language - Java/C#

Roles and Responsibilities

We are looking for smart and driven fashionistas who are quick to learn, passionate about marketing and content and excited about the 0 to 1 journey.

• Strategise and execute all social media content (daily posts)
• Respond to all customer questions & comments on social media channels (Instagram, Facebook, Linkedin).
• Work with the marketing and storefront team to develop social calendars, brand campaigns and promotions.
• Monitor and track content and analyse the trends through comments, shares, followers, etc. Share daily & weekly reports on the influencers and content.
• Strategise and execute content for social media, website, emailers, and on-app content.

Skills (Must have)

• Bachelors degree ongoing/passout.
• Must be a regular social media user.
• Should have a keen eye for identifying new and interesting fashion brands..
• Excel skills required - ability to do basic analysis on Excel.
• Socially engaging and self learner.

Bonus points if you

• Have a social following of your own or are an active member of fashion communities.
• Are an independent brand enthusiast and supporter.
• Are enthusiastic about being a part of a startup and enjoy taking end to end ownership of tasks.

Required Skills (Technical Competency):

• Solid understanding of Object-Oriented Design and Programming.
• Hands-on experience in Software development in C# [Desktop Applications].
• Strong expertise in OOPS, basic design skills.
• Experience in C#, Winforms is must,
• Knowledge in PRISM, MVVM, LinQ.
• Expertise in multi-threaded programming.
• Strong logical and analytical skills.
• Experience of software development process.
• Expertise in development, testing and debugging skills.
• Knowledge of design patterns and its usage and tools like Visio.
• Experience in UML, SOLID.
• Experience in unit testing frameworks like NUnit.
• Expertise in troubleshooting bugs and finding solutions.
• Strong abstraction, analytical and problem-solving skills.
• Working with multisite teams, Quality conscious and Process Oriented.

• 3 - 6 years of software development, and operations experience deploying and maintaining multi-tiered infrastructure and applications at scale.
• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Experience managing any distributed NoSQL system (Kafka/Cassandra/etc.)
• Experience with Containers, Microservices, deployment and service orchestration using Kubernetes, EKS (preferred), AKS or GKE.
• Strong scripting language knowledge, such as Python, Shell
• Experience and a deep understanding of Kubernetes.
• Experience in Continuous Integration and Delivery.
• Work collaboratively with software engineers to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux-based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Profile: Business Development Executive / Associate Investment Manager / Investment Manager

Offered CTC: Best In the Market + Lucrative Incentives (Any Fresher Grad can apply/ Immediate Joiner would be preferred)

Location: Pune,Baner

Job Responsibilities :

► Call to arrange meetings with potential customers to generate new business

► Evaluate customers' skills, and needs and build productive long-lasting relationships. Negotiate the terms of an agreement and close deals.

► Challenge any objections to get the customer to buy Business/Revenue generation > Meet personal and team sales targets.

► Call to arrange meetings with potential customers to generate new business

► Evaluate customer's skills, and needs and build productive long-lasting relationships

► Negotiate the terms of an agreement and close deals

► Challenge any objections to get the customer to buy Business/Revenue generation

► Meet personal and team sales targets, > Generate or follow through sales leads

► Generate or follow through sales leads

Skills :

► Strong communication, negotiation and interpersonal

►skills Self-motivated and driven.

Desired Candidate Profile.

➤ An emphatic communicator with a pleasant personality.

► Self-driven, well-groomed, results-oriented professional with a positive outlook.

►Structured and process-oriented.

►Zeal for multitasking.

► Comprehensive towards Facts and Figures.

ANY GRAD CAN APPLY/ IMMEDIATE JOINERS WOULD BE PREFERRED

Why Square Yards?

►Multinational company (Global Approach)

►Performance & Salary review.

►Attractive incentives & mobility across regions (global)

► Fast track growth.

►Good Incentives > Fastest Growing Cross Border Real Estate Platform

➤ Diversified role

► Multiple International Scope through Internal Job promotions

Contact Person:

Cindrella Erick

• Researching possible business opportunities, prospecting new clients through various sources and building a pipeline of prospects
• Reaching out to potential clients via cold calls and cold email
• Understanding the business requirements of the clients and accordingly pitching the company’s products/services
• Educating the new clients and also updating the existing clients about any product/service improvements/updates
• Answering any concerns or queries raised by the clients in a timely manner
• Following up with the clients to ensure that their show of interest is retained and converted to business for the company
• Negotiating and closing the sales deal by handling all the relevant operational activities as well during the process
• Collecting feedback and suggestions from the clients in regular intervals and reporting the same to the management
• Ensuring compliance of relevant rules, laws & regulations
• Updating and maintaining a database of prospects, sales figures etc. and reporting the same to the management in regular intervals
• Working in coordination with internal stakeholders such as various teams and external stakeholders such as clients

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of minimum 2+ years in inside sales
• Previous experience of handling a CRM, using an email outreach tool and prospecting is required
• Willingness to work remotely
• Excellent communication skills- Advanced level proficiency in English is required
• Excellent negotiation and presentation skills