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Greetings!!
We are hiring for TAM ( Technical Account Manager) and please find the below details :
CADeploy Engineering Pvt.Ltd (http://www.cadeploy.com/"> www.cadeploy.com ) To give a brief introduction about my Company, we are an emerging MNC Engineering firm with a footprint, serving mid-market and large Organizations in the USA,CANADA,Europe and UK. We provide Mechanical, Civil, Architectural and Structural Engineering solutions in Building Construction, Industrial, Infrastructure, Automotive and Aerospace sectors.
Visit our website http://www.cadeploy.com/">www.cadeploy.com for further details
Job Location : Hyderabad
Shift : Fixed Night Shift
Job Overview
The TAM manages an assigned client base, both engaged and prospective, by acting as a technical and consultative resource that coordinates with other departments within CADeploy to facilitate client needs. The TAM ensures the highest level of client satisfaction through identification of specific requirements, transcribing these into clear communication and follow-through on commitments. The general purpose is to maintain healthy relationships and project performance through continual pulse monitoring with the client. This will include checks on service delivery performance, recognition of special requirements, flagging of risk perceptions, etc. The objective is to build and maintain a strong working affiliation for continuity of account while guiding the technical and managerial execution for efficiency and effectiveness. This role is essential to the growth plan of CADeploy as a foundation to its brand recognition for quality performance.
Responsibilities and Duties
The TAM will be expected to generally execute on the following across an assigned client base:
- Serve as an important point of contact for key clients as well as all internal stakeholders.
- Develop and nurture strong client relationships through top level customer service.
- Know and document client requirements and concerns, understand the details of their business processes and ensure that CADeploy will appropriately meet their evolving needs.
- Provide excellent, regular client communications and responsive, consistent follow-through on all issues and actions.
- Coordinate and assist with the roll-out of CADeploy’s services offering to new clients as required.
- Drive strategic planning and development of improvements and work.
- Handle client requests and assist in the development of quotations/proposals ensuring that CADeploy’s standards are enforced uniformly.
- Facilitate internal project hand-offs to verify that the work performed is complete and meets the client’s, as well as, CADeploy’s standards.
- Provide customized, end-user (staff) communications for all new clients engaged, ensuring a seamless and successful deployment of CADeploy’s services to their specific standards.
- Act as an escalation point for technical and client service issues as necessary.
- Work with the PMO and delivery team to direct troubleshooting efforts on escalated issues as needed.
Regards,
Bhavani
Position Overview:
As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.
Key Responsibilities:
Onboarding
· Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.
Quality Assurance:
· Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.
· Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.
Scheduling and Coordination:
· Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.
· Collaborate closely with the scheduling team to accommodate individual client needs and preferences.
Compliance and Regulations:
· Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.
· Implement and enforce compliance protocols and guidelines.
Budget Management:
· Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.
Emergency Response:
· Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.
Continuous Improvement:
· Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.
· Drive continuous improvement initiatives to enhance client outcomes.
Client Relations:
· Build and maintain strong relationships with clients and their families.
· Ensure that individual client needs and preferences are understood and met by our associates.
Associate Recruitment and Training:
· Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.
· Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.
Qualifications:
· Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).
· Proven experience of 4 -6 years in healthcare management, disability services, or a related field.
· Strong leadership and team management skills.
· Excellent communication and interpersonal abilities.
· Knowledge of industry regulations and compliance standards.
· Ability to analyze data and make informed decisions.
· Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.
SPAY FINTECH PVT LTD is looking for a talented [Banking Alliancer] to join our growing Banking Alliance team!
*About SPAY FINTECH PVT LTD*
SPAY FINTECH PVT LTD is a leading provider of innovative payment solutions in India. We are committed to empowering businesses and individuals with secure, convenient, and affordable financial services.
*About the Banking Alliance team*
The Banking Alliance team is responsible for building and fostering relationships with key banking partners to expand our reach and offer our services to a wider audience.
*About the role*
In this role, you will be responsible for:
* Developing and maintaining strong relationships with banking partners
* Negotiating and finalizing agreements with banks
* Managing the onboarding and integration of new banking partners
* Supporting the ongoing maintenance and optimization of existing partnerships
* Identifying and analyzing new partnership opportunities
* Contributing to the development and execution of the Banking Alliance strategy
*Qualifications*
* Proven experience in relationship management, preferably within the financial services industry
* Strong understanding of the Indian banking landscape and regulatory environment
* Excellent communication, negotiation, and interpersonal skills
* Ability to work independently and as part of a team
* Strong analytical and problem-solving skills
* Experience working with data and financial models (a plus)
*Benefits*
* Competitive salary and benefits package
* Opportunity to work in a fast-paced and dynamic environment
* Be part of a team that is making a real difference in the financial services industry
Regards
Harsh Porwal
harsh at spay.live
Some of the qualities we are looking for are:
- Self-starter with high energy - solid experience in a fast-growing startup will be a plus
- Solid analytical and problem-solving skills
- Proficient with MS Excel and Power Point
- 12+ years of relevant work experience, preferably in a B2B setting
- Operations and Account Management experience with large corporates is a must
- Strong communication and inter-personal skills
- Personal and professional integrity
Key responsibilities:
- Account management & BD support
- Own and build strong relationships with key clients assigned which would primarily be the big consulting firms and international firms. This will include staying inregular touch with clients, updating them on new products and services
- Thinking through ideas to expand Flexing It's work in each key account - mapping businesses where we aren't present, identifying priorities for the client
- Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts
- Represent Flexing It externally and undertake calls and presentations with new clients
- Drive targeted BD initiatives - by sector or by client type - over and above key account management responsibilities
- Client support for projects
- Understanding requirements of organizations and guiding Manager and associates on leveraging the platform to find the perfect fit consultants (guidance on ideal profile, making optimal useof the technology)
- Reviewing the shortlist of consultants for a project and sharing those with the client
- Supporting associates where needed on consultant interaction for negotiation on fees etc
- Staying in touch with clients for query resolution and any support required
- Cross-cutting initiatives
- Own and drive cross team projects from time-to-time which could include driving specific partnerships, taking the lead on a product/tech related process, etc.,
Job Role - Account Manager-Customer Onboarding (Language - Tamil)
Location - Pune
Responsibilities:
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
- Assist with high-severity requests or issue escalations as needed
Requirements:
- 2-8 year's experience in account management
- Should be flexible in working shifts
- Clarity in thought
- Excellent communication skills
- Customer handling experience
- Languages Known: Tamil & English Compulsory
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.
Our Product -
- CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
- CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
- CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Org link - https://creliohealth.in/
We are voted as #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to access and manage medical information using the same platform easily. Find out more at https://creliohealth.com/ or get updates on https://blog.creliohealth.in CrelioHealth for Diagnostics
Blog - CrelioHealth for Diagnostics
- Preparing Travel Plan
- Providing general and specific advice about different travel destinations.
- Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements. Dealing with payments.
- using market research information to guide decisions.
- handling bookings, invoicing and issuing of tickets.
- predicting profits or number of bookings.
- working with travel consultants from different travel agencies to put holiday packages together.
- combining travel, accommodation and services such as sightseeing. arrangements to create holiday packages.
Responsibilities :
- Manage the day-to-day operations including product content, site maintenance, Listing hygiene inventory availability, pricing and promotional activities, on-site content improvements, ensuring a perfect store online and the best consumer experience.
- Develop campaign strategies and audience targeting recommendations per brand and product line. Continually optimize product listings, brand store, and enhanced content
- Work cross-functionally with the sales team, PPC Managers and other Amazon partners to drive incremental revenue and increase advertiser satisfaction
- Ability to deliver the highest level of customer service to our clients. See to it that the reports are sent to clients on time and according to the format that is set
- Make sure that the media plan is set after discussion with the analyst and PPC manager
- Manage Communication with the clients weekly as well as account wise, Keeping a track of all the ad campaigns & deliverables list etc.
- Develop strong relationships with Amazon vendor managers, partners and external agencies
- Maintain KPIs and report on performance to key stakeholders identifying risks and opportunities, making recommendations, and implementing the action plan.
Qualifications:
- MBA in marketing
- Excellent oral and written communication skills, and an ability to influence internal and external partners
- A practical and creative approach to problem-solving
- Must be able to understand complex environments and projects, pay attention to details and maintain an organized workflow
- Excellent planning, project and time management, and decision-making skills with the ability to self-manage numerous projects simultaneously
- Prioritize and deliver timely, high-quality work
1. Upkeep & Maintenance of Hub(s)
2. Supervision of Housekeeping Staff
3. Inventory Management
4. Customer Complaint management
5. Routine Repairs & Maintenance
- Onboarding clients and ensure they understand how best to use the company platform.
- Understanding client hiring requirements and suggesting suitable candidates from the talent pool
- Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
- Navigating the complete recruitment cycle for clients and maximizing hires.
- Managing the candidate status and communication in our applicant tracking system
- Developing sustainable relationships by being a main point of contact between key clients and internal teams
- Negotiating offers between candidates and clients to minimize dropouts
- Managing a team of Associate Account Managers to achieve team and company-wide targets
- Working with the Co-Founders directly to define an optimal hiring process for each client
What you need to have:
- Bachelor's degree in any field
- Great English communication both written and spoken
- Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
- Ability to pitch company to potential candidates in an engaging and persuasive manner
- The skill to shortlist candidates as per the desired requirements of the client
- Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
- A desire to work in a rapidly scaling startup
Director Sales - Operations (EdTech Startup - Relevel Unacademy)
About Relevel :
- Relevel is India's first platform to democratize access to dream jobs for all eligible aspirants irrespective of their college, degree, or network. By taking the Relevel Test, they engage in comprehensive skill assessments, which evaluate industry-relevant skills and their job-readiness. Our evaluation is purely objective-based in conjunction with current best practices in the industry.
- If you believe in our mission of offering job seekers a fair shot at realizing their dreams, we're the right place for you! If you are looking for an intense and exciting work environment with tremendous potential to grow and have an insatiable hunger to learn and succeed, then we have a match.
Associate Director (Sales) | Operations :
- How does this team contribute to Relevel ?
- Relevel's Learning Operations Team works towards ensuring a seamless Learning Experience to the learners and educators alike.
- Relevel aims to democratize the way recruitment happens for job seekers who are in the early stages of their career. We contribute to building trust for the testing process and the scores for candidates as well as potential recruiters who want to hire through Relevel.
Here's what we're looking for :
- At least 7 years of post-qualification work experience in Operations/Program Management/Consulting
- Leadership or Team Management Experience of having led a team (for at least a year with the experience of managing managers.
- Exhibits high analytical skills with a stronghold in Excel
- Ability to function with minimal supervision and clarity of thought along with a structured approach to problem-solving
- Knowledge of Learning Management Systems and prior experience in the Education/Ed-Tech sector is desirable
- Good communication and interpersonal skills
- Sound analytical and problem-solving skills with the ability to work in fast-paced, ambiguous and pressure environments.
- Ability to manage multiple stakeholders and deliver results through cross-functional engagements.
Your typical day at Relevel will look like :
- Identifying key issues and bottlenecks in the process of delivering top-notch learning experience to the candidates
- Identify human resource requirements and opportunities for automation via technological/product interventions to improve efficiency of the team and the organization
- Cohort management; orientation program, cohort launches, communication, community engagement and student success
- Managing doubt-clearing sessions, ensuring students derive maximum output out of the live classes, quizzes and tests
- Build and scale a team of Freelance/Full-time subject matter experts who would be acting as Teaching Assistants to manage and deliver a personalized learning experience to registered students
- Design and provide technical feedback to all students; help poor performers improve their performance
- In this role, you would be expected to ensure maximum students succeed in achieving the objectives of the courses
- You would also be designing measures to boost the performance of poor performers by identifying areas of improvement
- Highlight improvements in existing processes and design new ones which will help Relevel to grow faster and in a sustainable way
- Since the processes are to be implemented across functions, it is important that the Associate Director can communicate, drive and motivate cross-functional teams to work together
What you stand to gain from this role :
- Exposure to the leadership of a fast-paced and relentless organization
- Visibility into the immediate impact of your work ; you will be able to see what the results of your work are
- Ability to solve problems across functions in a very short span of time
- Bunch of passionate folks as colleagues
- Best in industry employment benefits
- Contributing to design and planning of Physical infrastructure
- Performing installation of applications.
- Providing Application Operations
- Performing day-to-day Application administrations tasks
- Providing support for the transition of applications in operations
- Performing monitoring of the IT infrastructure services /application
- Contributing to onboarding of Supported Applications onto Monitoring Platform · Performing batch management & scheduling
- Operations of Application Platforms and applications
- Provision of a Provider System Responsible as a Point of contact for the Application Owner for all Operational topics.
- Operations Management
- Continuity Critical Applications across Production Lines
- Detailed project planning by participating in System Design of Applications
- Consulting for Technical Architecture on application design for the operating environment and plant ecosystem
- Design security concepts, monitoring checks, interfacing requirements, etc.
- Proposals in Definition & Provision of Tools, Performance Management, Application Robustness, Alerting, and Configuration · Perform application tests with business partners or application owners
- Providing Application Operations, Change Management, Problem Management
- Providing support for the transition of applications in operations
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