Director Sales - Operations (EdTech Startup - Relevel Unacademy)
About Relevel :
- Relevel is India's first platform to democratize access to dream jobs for all eligible aspirants irrespective of their college, degree, or network. By taking the Relevel Test, they engage in comprehensive skill assessments, which evaluate industry-relevant skills and their job-readiness. Our evaluation is purely objective-based in conjunction with current best practices in the industry.
- If you believe in our mission of offering job seekers a fair shot at realizing their dreams, we're the right place for you! If you are looking for an intense and exciting work environment with tremendous potential to grow and have an insatiable hunger to learn and succeed, then we have a match.
Associate Director (Sales) | Operations :
- How does this team contribute to Relevel ?
- Relevel's Learning Operations Team works towards ensuring a seamless Learning Experience to the learners and educators alike.
- Relevel aims to democratize the way recruitment happens for job seekers who are in the early stages of their career. We contribute to building trust for the testing process and the scores for candidates as well as potential recruiters who want to hire through Relevel.
Here's what we're looking for :
- At least 7 years of post-qualification work experience in Operations/Program Management/Consulting
- Leadership or Team Management Experience of having led a team (for at least a year with the experience of managing managers.
- Exhibits high analytical skills with a stronghold in Excel
- Ability to function with minimal supervision and clarity of thought along with a structured approach to problem-solving
- Knowledge of Learning Management Systems and prior experience in the Education/Ed-Tech sector is desirable
- Good communication and interpersonal skills
- Sound analytical and problem-solving skills with the ability to work in fast-paced, ambiguous and pressure environments.
- Ability to manage multiple stakeholders and deliver results through cross-functional engagements.
Your typical day at Relevel will look like :
- Identifying key issues and bottlenecks in the process of delivering top-notch learning experience to the candidates
- Identify human resource requirements and opportunities for automation via technological/product interventions to improve efficiency of the team and the organization
- Cohort management; orientation program, cohort launches, communication, community engagement and student success
- Managing doubt-clearing sessions, ensuring students derive maximum output out of the live classes, quizzes and tests
- Build and scale a team of Freelance/Full-time subject matter experts who would be acting as Teaching Assistants to manage and deliver a personalized learning experience to registered students
- Design and provide technical feedback to all students; help poor performers improve their performance
- In this role, you would be expected to ensure maximum students succeed in achieving the objectives of the courses
- You would also be designing measures to boost the performance of poor performers by identifying areas of improvement
- Highlight improvements in existing processes and design new ones which will help Relevel to grow faster and in a sustainable way
- Since the processes are to be implemented across functions, it is important that the Associate Director can communicate, drive and motivate cross-functional teams to work together
What you stand to gain from this role :
- Exposure to the leadership of a fast-paced and relentless organization
- Visibility into the immediate impact of your work ; you will be able to see what the results of your work are
- Ability to solve problems across functions in a very short span of time
- Bunch of passionate folks as colleagues
- Best in industry employment benefits
About Relevel Unacademy
Similar jobs
The Inside Sales Specialist is a key player in our organization, responsible for nurturing existing client relationships and creating new ones. This role involves converting pre-qualified leads, upselling, and ensuring an exceptional customer experience.
Responsibilities:
- Source Opportunities: Identify new sales prospects through inbound lead follow-up, outbound cold calls, and emails.
- Understand Customer Needs: Listen to customer requirements and understand their needs and preferences.
- Route Qualified Opportunities: Pass qualified leads to the appropriate sales executives for further development and closure.
- Achieve Quotas: Close sales deals and meet quarterly targets.
- Research and Identify Key Players: Understand the client landscape, identify decision-makers, and generate interest.
- Maintain Prospect Database: Keep your database of prospects up-to-date within your assigned territory.
- Collaborate with Channel Partners: Work closely with channel partners to build a strong sales pipeline and close deals.
- Conduct Effective Online Demos: Showcase our products/services to potential clients.
Requirements:
- Proven Inside Sales Experience: Demonstrated success in inside sales.
- Strong Phone Presence: Comfortable making numerous calls daily.
- Proficiency with CRM Tools: Familiarity with Salesforce.com or similar CRM systems.
- Excellent Communication Skills: Both verbal and written.
- Effective Listening and Presentation Skills: Ability to understand client needs and present solutions.
- Time Management and Multitasking: Prioritize tasks effectively.
- Bachelor’s Degree or Equivalent: Educational background in business or related field.
Why Join Us?
- Be part of a dynamic team in the engineering industry.
- Opportunity to make a significant impact on our growth.
- Collaborate with channel partners and contribute to our success.
If you’re passionate about sales, building relationships, and contributing to an engineering company’s success, we’d love to hear from you! Apply now and let’s create something great together!
We’re hiring a Client Servicing Executive to join our sales team to help WittyPen scale its B2B customers belonging to multiple sectors including SaaS, finance, healthcare, lifestyle and edtech. The ideal candidate should be located in Pune or eager to relocate and hold 1+ years of experience in Client Servicing Marketing Agencies or B2B sales in SaaS or IT Businesses.
WittyPen is a platform that helps hundreds of businesses get quality content from freelance writers across the world. We are building features and products to help businesses scale their content creation seamlessly, and also let content writers earn well from wherever they are in the world.
About the role
As a Client Servicing Executive, you will be working as a part of our sales team to increase and expand business from our customers in multiple sectors, including software, finance, healthcare, edtech, and lifestyle. You will be responsible for the complete onboarding and account management process - from project kickoff and dispute handling to upselling.
Your responsibilities will include:
- Helping customers get on board and maintaining regular relationships
- Measuring sales numbers and reaching targeted revenues with given accounts
- Working with the Operations team to ensure quality deliverables
- Mapping accounts to expand relationships
About You
As a Client Servicing Executive at WittyPen, you are expected to possess at least 1 year of experience working in sales or client service with B2B software or tech companies. Additionally, you should have excellent communication skills and knowledge about project management tools, CRM, and reporting.
Below are the skills/requirements which would make you a good fit for this job:
- Hustler who loves customer success
- MBA is preferred.
- At least 1+ years of experience in B2B selling in Technology, SaaS, or Marketing Agencies
- Excellent English communication skills - spoken and written
- Ability to manage and use CRM
- Understanding of Inbound or Inside sales approach
- Understanding of B2B sales approach
- Capability of relationship management
- Understanding of Content marketing will be a plus
- Skilled and forecasting revenues and reaching goals
- Expert at using MSOffice tools
Benefits and work life
This full-time position and you can choose your own work hours between 10am-8pm. You will be expected to work out of our office in Pune, India, and be available to attend physical meetings with current and potential clients.
- Preparing Travel Plan
- Providing general and specific advice about different travel destinations.
- Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements. Dealing with payments.
- using market research information to guide decisions.
- handling bookings, invoicing and issuing of tickets.
- predicting profits or number of bookings.
- working with travel consultants from different travel agencies to put holiday packages together.
- combining travel, accommodation and services such as sightseeing. arrangements to create holiday packages.
Assisting Sales team
Coordinating between sales and operation team and Franchisee partners
Required Skills
System Skills- MS Excel, MS Word, Typing,
Languages: English, Hindi, Telugu.
Greetings!!
We are hiring for TAM ( Technical Account Manager) and please find the below details :
CADeploy Engineering Pvt.Ltd (http://www.cadeploy.com/"> www.cadeploy.com ) To give a brief introduction about my Company, we are an emerging MNC Engineering firm with a footprint, serving mid-market and large Organizations in the USA,CANADA,Europe and UK. We provide Mechanical, Civil, Architectural and Structural Engineering solutions in Building Construction, Industrial, Infrastructure, Automotive and Aerospace sectors.
Visit our website http://www.cadeploy.com/">www.cadeploy.com for further details
Job Location : Hyderabad
Shift : Fixed Night Shift
Job Overview
The TAM manages an assigned client base, both engaged and prospective, by acting as a technical and consultative resource that coordinates with other departments within CADeploy to facilitate client needs. The TAM ensures the highest level of client satisfaction through identification of specific requirements, transcribing these into clear communication and follow-through on commitments. The general purpose is to maintain healthy relationships and project performance through continual pulse monitoring with the client. This will include checks on service delivery performance, recognition of special requirements, flagging of risk perceptions, etc. The objective is to build and maintain a strong working affiliation for continuity of account while guiding the technical and managerial execution for efficiency and effectiveness. This role is essential to the growth plan of CADeploy as a foundation to its brand recognition for quality performance.
Responsibilities and Duties
The TAM will be expected to generally execute on the following across an assigned client base:
- Serve as an important point of contact for key clients as well as all internal stakeholders.
- Develop and nurture strong client relationships through top level customer service.
- Know and document client requirements and concerns, understand the details of their business processes and ensure that CADeploy will appropriately meet their evolving needs.
- Provide excellent, regular client communications and responsive, consistent follow-through on all issues and actions.
- Coordinate and assist with the roll-out of CADeploy’s services offering to new clients as required.
- Drive strategic planning and development of improvements and work.
- Handle client requests and assist in the development of quotations/proposals ensuring that CADeploy’s standards are enforced uniformly.
- Facilitate internal project hand-offs to verify that the work performed is complete and meets the client’s, as well as, CADeploy’s standards.
- Provide customized, end-user (staff) communications for all new clients engaged, ensuring a seamless and successful deployment of CADeploy’s services to their specific standards.
- Act as an escalation point for technical and client service issues as necessary.
- Work with the PMO and delivery team to direct troubleshooting efforts on escalated issues as needed.
Regards,
Bhavani
Hasura is an open-source project at the intersection of the GraphQL and serverless movements and empowers developers to build powerful and scalable applications easily. Our technology gives teams instant realtime GraphQL APIs and event-sourcing for serverless on a database in a manner is high-performance, low-footprint, and horizontally scalable out-of-the-box.
Hasura is being adopted by developers in startups as well as some of the largest Fortune 500 companies today. We are very excited to be at the intersection of these 2 massive ecosystem trends that will have a profound impact on development workflows going forward and we are looking for amazing people who are as excited as we are to join us on this journey!
Brief Overview:
You will be working primarily with large enterprise teams. You will seek to understand their challenges and context, and architect and engineer solutions that help them best leverage a Hasura deployment.
Depending on requirements, you may either work with a particular customer for significant periods of time, or with multiple customers. In each case, you will prioritize creating long-term relationships with our customers and providing genuine value.
Internally, you will work very closely with the sales and product teams and will have a significant influence on refining sales processes and the roadmap.
What we are looking for:
- Prior experience with one or more of the following:
- Enterprise technology teams
- Technology consulting
- A pre-sales or post-sales role
- Experience working on client facing engagements.
- Engineering experience with strong understanding of software engineering fundamentals and ability to pick up new technology stacks.
- Creative problem-solving skills.
- Ability to think strategically and co-create long term vision for Hasura deployments with enterprise team leads and executives.
- Very good written & spoken communication skills in English.
- For positions in the US: Willingness to travel within the US (and occasionally abroad). All expenses will be covered.
Qualifications:
- Prior experience in a developer tools company.
- Experience working with any of the following technologies:
- GraphQL
- Docker
- Kubernetes
- Postgres
- Frontend frameworks such as React, Angular, Javascript
- Experience with any of the following:
- Setting up and maintaining CI/CD pipelines
- Setting up and maintaining test suites
- Setting up and managing infrastructure
- Database admin
Location:
- Openings available:
- In office in San Francisco, US
- In office in Bangalore, India
- For remote work based out of the US
Working at Hasura:
As a team, we take a lot of pride in our work. We obsess over the developer experience, and our first priority as a company will always be to make things easier for our users.
We offer competitive salaries, have a generous vacation policy and provide health insurance for everyone employed with Hasura.
We are an equal opportunity employer and do not tolerate discrimination of any kind.
Applying:
About Hasura: