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Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams
Provides structured and timely recommendations; verbal and/or written feedback to the advisors.
Location: - Hyderabad / Mumbai/ Delhi
Job Description
- Identify and establish new channel partners for tie-ups, schedule meetings with potential partners, and onboard them. Managing and nurturing the relationships with KC’s existing channel partners to ensure business volume growth.
- Drive cross-selling of products like forex, accommodation, insurance etc.
- Training the counsellors or the staff of the channel partners regarding product knowledge & development.
- Build capability & awareness programs for channel partners to ensure Education Loan (ELAN) products & offering have a high recall.
- Regularly visit channel partners to ensure sufficient lead generation and address any concerns or issues.
- Take accountability for channel partners management, ensuring timely resolution of complaints with no escalations.
- Collaborate with internal team to streamline processes and ensure smooth loan sanctioning & disbursal. Keep abreast of industry best practices and continuously upgrade knowledge and skills related to education loan products, lending practices, and regulatory requirements.
- Liaison with Banks for Students Education Loan cases.
Deliverables: –
- Meet assigned targets of sanctions & disbursements, for profitable sales volume and strategic objectives in assigned zone.
- Increase the no. of active channel partners working for Education Loan (ELAN).
- Relationship Management with Banks / Financial Institutions / students.
- Conduct monthly reviews for the partners to identify strengths and weaknesses and to evaluate operational effectiveness.
- To ensure regular product & leads update to channel partners.
- To ensure the disbursements achievement in the assigned zone on monthly basis.
- Participation in channel and other events to create visibility and generate business.
Job requirements
- Graduation /MBA. – Preferably above 60% in 10th, 12th & Bachelors. Should not be a graduate in Arts. Should not have any gaps in education and experience.
- Candidate with at least 4-6 years of Sales /Channel handling experience from NBFC or Banking.
- Work Location –Hyderabad/Mumbai/Delhi, must have been born and brought up in respective regions.
- Must know regional language.
- Candidate’s Age ideally to be between 27-32 years.
We have requirement of Team Lead(ASM) in reputed firm
Location: Pan India,(Any location consider)
Exp: 4-12+yrs
Should have Leadership quality
Can manage 10 - 15 + team members on Field
Team management
Proper feedback to seniors regularly.
We are on the hunt for a talented and experienced Director of Sales and Business Development to set up and lead our sales department in India. This is a global role. We need a self-motivated professional with proven SaaS sales experience and an outstanding track record. In this position, you will be responsible for meeting our annual sales targets within assigned global regions.
Your duties will include designing strategic SaaS sales plans, building partner networks globally, tweaking business models if required and assessing costs and competition. In addition to being an excellent communicator, our ideal candidate will also demonstrate exceptional negotiation and hunting skills.
Responsibilities:
- Passionately drive SaaS sales of the platform from the scratch.
- Build a global SaaS sales strategy from the ground up
- Design and implement strategic plans to reach sales targets.
- Cultivate lasting relationships with customers to grow customer loyalty.
- Develop and promote weekly, monthly and quarterly sales objectives.
- Draft detailed and accurate sales reports.
- Work with customers to better understand their business needs and goals and share that information back to the product teams.
- Assess costs, competition, and supply and demand to identify selling prices.
- Estimate sales volume and profit for current and new products.
- Establish a sales training program to train new employees.
- Meet with sales managers to assess company performance.
- Potentially recruit and build a strong sales team
Requirements:
- A minimum of 10 years’ experience in a similar role (2+ years SaaS sales).
- Inside sales experience in SaaS
- Low-code sales experience is a bonus.
- Experience in solution-driven sales approach
- In-depth knowledge of sales and business development techniques and best practices.
- Capacity to manage various projects and work to tight deadlines.
- Excellent negotiation and leadership skills.
- Outstanding written and verbal communication skills.
Reports to - Regional Head
Primary Objective - Creating detailed business plans to reach predetermined goals and quotas, Managing the entire sales cycle from finding a potential client to securing a deal, Unearthing new
sales opportunities through networking and turning them into long-term partnerships
Specific Accountabilities/Responsibilities - Must have worked into International / India Market into SAAS Environment
Create detailed business plans designed to attain predetermined goals and quotas
Manage the entire sales cycle from finding a client to securing a deal & Acquire new customers
by winning them over from competitors and discovering new opportunities
Unearth new sales opportunities through networking and turn them into long-term partnerships
Present products to prospective clients
Provide professional after-sales support to maximize customer loyalty
Remain in regular contact with your clients to understand and meet their needs
Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the
company’s reputation
Negotiate agreements and keep records of sales and data
Proven experience as an Account Executive, or similar sales/customer service role
Knowledge of market research, sales and negotiating principles
Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
Excellent communication/presentation skills and ability to build relationships
Organizational and time-management skills
Enthusiastic and passionate
Inside Sales Executive
Responsibilities
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails achieving daily lead generation targets.
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Close sales and achieve quarterly quotas
- Research accounts, identify key players and generate interest
- Maintain and expand your database of prospects within your https://resources.workable.com/territory-manager-job-description">assigned territory
- Team with channel partners to build pipeline and close deals
- Perform effective online demos to prospects
- Daily Updation of lead tracker and Hubspot
- Maintain strong MIS of all leads and accounts.
Requirements
- Proven inside sales experience
- Track record of over-achieving quota
- Strong phone presence and experience making multiple calls per day
- Proficient with corporate productivity and web presentation tools
- Experience working with Salesforce.com or similar CRM
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
About :
- Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
- Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
- PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
- Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
- The Sales would be done for premium desktop version of the application
- Benefits of desktop application:
- Better and Easier accessibility, also available on mobile web
- Access to rich reports which gives you business knowledge, spend
- Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
- drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
- never-say-no attitude, and comes with a win-all attitude
- At the same time, a core ingredient of the DNA is customer empathy
- We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.
Responsibilities and Duties of sales associate:
- You will pitch about PagarBook desktop solution on field to customers
- You will explain the benefits of PagarBook desktop solution to customers
- Better and Easier accessibility, also available on mobile web
- Access to rich reports which gives you business knowledge, spend
- Unlimited free upgrades for a year
- Bulk update features
- Expense management
- The users can register on the desktop for a free trial for 7 days first
- Sales associate would convert the customer into a paid customer
Mandatory requirements:
- Having your own bike is a must
- Smartphone is a must
- Field sales experience is a must (telecom, FMCG and financial sales experience adds more weightage)
- Graduation in any field is sufficient
Benefits:
- Fixed salary upto 25k
- Targets based incentives (no upper cap, average ~10k per month):
- Petrol allowance ~upto INR 3,000 (on actual bills)
- Initial job posting would be for 3 months - based on good performance, conversion to full time employment would be granted
Key Areas of Responsibility (KRAs):
- Onboarding of Customers
- Meet 30 new clients a day (tracked)
- Get free trial enabled for 20 clients a day
- Get 3 sales (paid customers, 10% conversion) per day - non-negotiable output
- Retaining customer accounts
- While we build new businesses, cross-selling would be key
- Customers should keep using PagarBook desktop beyond 30 days of activation
- Grow customer basket size
- Identify key SME clusters in the city and prepare an acquisition plan
- Go aggressive and acquire
- Business acumen & key skills
- Strong knowledge on PagarBook sales process, services and product
- Local Market and competition knowledge and clear articulation of PagarBook advantages
- Strong negotiation and influencing skills to create win-win
- Give continuous feedback to internal teams to improve our customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.
Ownership for Proposal Management, Sales Presentations, Research Management, Sales collaterals and Client Visit.
To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
Identifying the Business opportunities, Lead generation through online, social media and existing sources.
Role may also include assisting BD head to negotiate and close the deal.
Key Skills
E-Tendering, Bidding, Invoice Generation, Purchase order, Lead generation, Client relationship