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Job Description: Customer Success Executive
Department: Customer Success Team(CX)
Reports To: Customer Success Manager
Role Summary:
The Customer Success executive will be responsible for delivering a seamless support
experience across customer touchpoints including calls, chats, emails, callbacks, and
escalations. The role focuses on improving customer experience, resolving issues efficiently,
and ensuring customer satisfaction throughout the investment journey.
Key Responsibilities:
• Handle incoming and outgoing customer calls,chats, and email support
• Assist customers with account-related queries and partial KYC support
• Resolve customer concerns and coordinate with internal teams for timely closure
• Manage customer escalations and ensure proper follow-up until resolution
• Maintain customer interaction records in CRM systems
• Identify recurring issues and provide feedback for process improvements
• Support customer retention initiatives and improve customer satisfaction metrics
• Deliver a high-quality support experience across all customer touchpoints
Required Skills:
• Strong verbal and written communication skills
• Customer handling and problem-solving ability
• Ability to multitask across calls, chats, and emails
• Good interpersonal and relationship management skills
• Basic understanding of financial products preferred
Qualification & Experience:
• Graduate in any discipline
• 1–3 years of experience in customer support, customer success, or financial services
preferred
Job Title: Data Analyst (AI/ML Exposure)
Experience: 1–3 Years
Location: Mumbai
Job Description:
We are looking for a Data Analyst with strong experience in data handling, analysis, and visualization, along with exposure to AI/ML concepts. The role involves working with structured and unstructured data (SQL, CSV, JSON), building data pipelines, performing EDA, and deriving actionable insights. Candidates should have hands-on experience with Python (Pandas, NumPy), data visualization tools, and basic knowledge of NLP/LLMs. Exposure to APIs, data-driven applications, and client interaction will be an added advantage.
Skills Required: Python, SQL, Data Analysis, EDA, Visualization, APIs
Apply: Share your resume or connect with us.
Responsibilities
- Perform detailed QC of 2D engineering drawings with a strong focus on accuracy, standards, and manufacturability.
- Validate dimensions, tolerances, GD&T symbols, views, callouts, and BOM elements.
- Cross-check drawings against 3D CAD models and identify mismatches.
- Flag design or annotation errors and guide drafters on corrective actions.
- Ensure compliance with ASME/ISO standards and internal guidelines.
- Develop and refine QC checklists, SOPs, and quality frameworks.
- Collaborate with design, drafting, and automation teams to improve quality.
- Maintain QC reports and drive continuous improvement.
- Mentor junior engineers.
Must-Have Skills
- Diploma/B.E./B.Tech in Mechanical or Production Engineering.
- 5–12 years of experience reviewing mechanical drawings in manufacturing, aerospace, automotive, tooling, or precision engineering.
- Strong command of GD&T (ASME Y14.5) and engineering drawing standards.
- Ability to interpret 3D CAD models in SolidWorks/Creo/NX or similar tools.
- Exceptional attention to detail with high accuracy.
- Strong communication and documentation skills.
- Worked with Plastic components and parts
- ASME Certified with strength in GD&T concepts.
Why Hanomi.ai?
Hanomi.ai is an AI-driven engineering automation platform that transforms how mechanical engineers move from design to production. Our technology generates production-ready 2D technical drawings directly from 3D CAD, cutting drafting time from hours to minutes. Hanomi supports native CAD output, GD&T automation, and seamless integration with existing PLM systems — helping teams ship tools faster while maintaining their engineering standards.
Backed by global investors and trusted by leading manufacturing innovators, our mission is simple: bridge the gap between design and manufacturing so engineers can focus on what truly matters — innovation.
🚀 Hiring: Business Analyst – General / Motor Insurance Domain
📍 Location: Bangalore, Walton Road
💼 Experience: 4-5 years in the General Insurance Industry (Motor Insurance vertical)
We are looking for a Business Analyst with expertise in Motor Insurance to join our team. If you have a strong understanding of the insurance sector and analytical skills, we’d love to connect!
• Hands on RDBMS experience with Oracle/ PostgreSQL/ MySQL/SQL
Server including transaction management, SQL programming, data
modelling, etc.
• Must have proven track record of logical data modeling and physical
data modeling
• Experienced in using ORM frameworks like Hibernate, etc.
• Basic understanding of NoSQL systems like Redis (Key-Value store),
MongoDB (Document store), Elasticsearch (Search / Document store)
• Design, Development & Deployment of Microservices using Spring
Boot or any other framework.
• Understanding of building EDA-based (Event Driven Architecture)
systems.
• Basic understanding of any public cloud (AWS, Azure, GCP)
• Ability to design & architect a system that exhibits basic
characteristics like modularity, configurability / extensibility, scalability
& availability.
• Maven / Gradle
• Experience in using & configuring Jenkins.
• Experience in using & configuring SonarQube.
Essential Requirements
• Hands-on with Java Platform (1.5 & above) having proficiency in OOPs
concepts, Collections,
• Generics, Streams, Multi-threading (Executor Framework), Functional
Programming.
• Design & Development of REST Web Services (Spring MVC / REST /
Jersey / Apache CXF, etc.)
• Hands-on experience using Spring framework (4.x & above)
• Core / Beans
• MVC / REST
• Security
• Spring Data / JPA
• Spring Test / JUnit
• JMS
About Saras Analytics
We are a passionate group of engineers, analysts, data scientists, and domain experts building products and offering services to accelerate the adoption of data as a strategic asset.
Our Products
http://sarasanalytics.com/daton">Daton is our ETL platform for analysts and developers. Daton replicates data from SaaS platforms such as Google Analytics, Salesforce, Amazon, and Facebook Ads to cloud data warehouses like Amazon Redshift, Google BigQuery, and Snowflake. Daton consolidates data from a variety of data sources into a data warehouse within minutes and allows analysts to focus on generating insights rather than worrying about building and maintaining a data pipeline.
Visit https://sarasanalytics.com/">https://sarasanalytics.com/
Job Summary:
- This is a customer centric role which involves understanding the product, answering customer queries, troubleshooting customer problems, provide product usage trainings, and improve the overall product support process
- This role demands hands-on knowledge on software development, and databases
- You will liaise between customers and product managers and help in converting the software problems into product requirements and fixes
- You will collaborate with internal teams for the design and development of key modules
- You will interact with customers to provide technical support and guidance for users
- Troubleshoot and debug problems and create SPRs and CRs
- You will collaborate with other engineers, product managers and testing team to deliver fixes in a timely manner
Eligibility:
- Excellent verbal and written communication
- 4+ years of experience in helpdesk or L1 support
- Strong in SQL with 2+ years of hands-on experience in SQL and RDBMS. Any experience in NoSQL databases is a plus.
- Excellent analytical and trouble shooting skills with 1+ years of hands-on experience in troubleshooting software problems and providing technical support to users
- Hands on experience in setting up or using web analytics and performance monitoring tools
- Basic understanding of Web technologies including Java and Angular
- Proficient in using support and helpdesk tools
- Knowledge on cloud infrastructure is a plus
Requirements
- Excellent verbal and written communication
- 4+ years of experience in helpdesk or L1 support
- Strong in SQL with 2+ years of hands-on experience in SQL and RDBMS. Any experience in NoSQL databases is a plus.
- Excellent analytical and trouble shooting skills with 1+ years of hands-on experience in troubleshooting software problems and providing technical support to users
- Hands on experience in setting up or using web analytics and performance monitoring tools
- Basic understanding of Web technologies including Java and Angular
- Proficient in using support and helpdesk tools
- Knowledge on cloud infrastructure is a plus
● Be able to work in a product-based and fast-paced environment
● Have prior experience working on at least 3 mobile applications
● Android Development : Minimum 3 years of experience
● Flutter Development : Minimum 1 year of experience
Roles and Responsibility :
● Should be a pro at UI, UX concepts and be aware of all latest trending UI and Interactive
● Understand and have experience in Android Material and Flutter
● Experience in object-oriented analysis and Designed and implemented User Interface
using Storyboard and Manual
● Translate designs and wireframes into high quality
● Design, build and maintain high performance, reusable, and reliable Java
● Strong knowledge of Android UI design principles, patterns, and best
● Ensure the best possible performance, quality, and responsiveness of the
● Identify and correct bottlenecks and fix
● Help maintain code quality, organization, and
● Experience working with software developers or digital design
● Work alongside QA to provide fixes for Android device-specific
● Experience on working with different multi-screen resolution
● Be able to create world-class apps with trending UI, UX and Interactive methods
Position: Full Stack Developer
Location: Hyderabad, India
Must have skills:
- Experience working with Typescript
- Experience working with Vue (including Vuex for state management, Vue cli etc.)
- Knowledge of one or more CSS preprocessors/JavaScript bundlers like SASS, Less, Webpack, Parcel, Rollup.
- integrating with Restful or other web services.
- Proficiency with Git
- Appreciation for clean and well documented code
- Thorough understanding of user experience and possibly even product strategy
We are looking for Marketing Executive with a background on conventional Marketing as well some hands on knowledge on digital Marketing & Content Marketing.
Job Description
Marketing
1. Engage & Nurture -Top Gyms , Top Trainers ,Top Body Builders , Channel Partners ,Fitness Chains ,Customer Database through email campaigns, Whatsapp broadcast, Personal calling . Create communities & actively engage with the fitness ecosystem.
2. Enquiry Management - Generate qualified leads through marketing efforts.
3. Engage and coordinate with creative Design team ,Video & Photography team.
4. Create ,Consolidate & Maintain tools for presentation for Sales & business development Team and support the field sales team with required marketing material.
5. Create & Maintain database of all creatives, contacts & Content.
6. Engage with the existing customers & Work on measuring & Improving Customer Satisfaction ,Engagement ,Experience & Retention .
7. Market Research (Field & Online) – Tracking the competition very closely to identify the developments & Market trends .
8. Generate qualified leads through marketing efforts.
9. Gather Market Intelligence , Study Market requirement & Competition with respect to Pricing ,Product Range ,Offering , Strategy .
10 Devote 10% of the time for Sales to get exposure to ground realities and understand the Customer insight.
11. Candidate having Sales background to drive the conventional marketing role will be helpful.
Skills Required
1. Organisation & Planning skills -
2. Creativity
3. Communication Skills
5. Networking Ability
6. Multi tasking Ability
7. Ability to interface with multiple stake holders effectively
8.Ability to work under self imposed deadlines
9. Out of Box thinking
10. Willingness & readiness to Travel.
Candidate should have at least 2-3 years experience in developing marketing strategies and should have worked in Sales .Passion for sports & fitness will be an added advantage .
Designation - Marketing Executive.
Someone wanting and willing to work in high paced, deliverable driven work culture.












