11+ NNM Jobs in Pune | NNM Job openings in Pune

Hi,

We are hiring for one of the global ITSM company specializing in IT Enterprise Management and Integrations. They delivered a wide variety of projects on ServiceNow – CSM, FSM, HRSD, SecOps, App Engine, ITOM & ITSM. The company offers you worldwide project access – US, UK, Middle East, Hong Kong, Singapore, Australia and India.

Job Description Position: HP Service Manager Consultant

Product: Service Management Automation (SMA)

Languages: Java, JavaScript, HTML, RAD Scripting

Databases: PostgreSQL, MS SQL, Oracle

Location: Open/Should be ready for domestic and international travel

Duration: Permanent

Experience: 3 years and above

Job Description:

• Good Knowledge of SMA-SM and SMAX technologies
• Hands-on experience on setting up of SMA-SM and SMA-X 2018.XX and 2019.XX implementation skills
• Hands-on knowledge on Kubernetes
• Setting up the container environment i.e., Master, Workers, NFS, Postgres
• Setting up of SMAX – DR environment
• Hands-on troubleshooting experience on PostgreSQL is preferred.
• Setting up OPB agent for SMAX integration and legacy Microfocus integrations including uCMDB-SM, OMi/OpsBridge-SM
• Experience on 9.6X Codeless approach or 9.3x PD/ Hybrid.
• Hands-on experience on Service Desk, Service Catalog, Incident, Problem, Configuration, Knowledge, SLM, and Request Management modules customization and configuration.
• Hands-on experience on Service Request Catalog and Mobility features customization and configuration.
• Should possess strong development skills on Format Control, Links, Queries, Process Designer Rulesets, Triggers.
• Hands-on experience on Connect IT scenario creations and updates.
• Should possess strong RAD programming and Java scripting skills.
• Should possess good reporting (Crystal Reports, Oracle, or SQL scripting) skills.
• Should be comfortable with various operating systems usage – Linux, Windows
• Hands-on experience on deploying and configuration of SM Web Tier is preferred
• Hands-on experience on the upgrade of Service Manager from classic to Hybrid or Classic to Codeless.
• Hands-on experience on SRC Web Tier customisations is preferred
• Should be ready for domestic and international travel / onsite visits on a need basis.

Additional Good to Have Skills:

• SOAP and REST Webservice skills.
• Integration experience with 3rd party tools using API calls.
• Exposure to Asset Manager and uCMDB.
• Good knowledge of ITIL processes.

Oracle Cloud HCM Technical 

Experience- 6 – 12 years 

Location- Hyderabad, Chennai, Bangalore, Pune, Kolkata, Noida, Gurgaon, Mumbai 

1.Practitioner/expert level knowledge in at least 2 of the following tools: HDL, HCM Extracts, 

BIP Reports, OTBI Reports, REST Web services, Fast Formula 

2.In depth knowledge in at least two of HCM Cloud Modules: 

∙Core HR   

∙Absences   

∙Benefits   

∙Payroll   

∙Workforce Compensation 

∙OTL 

∙Taleo 

∙OLC 

∙Oracle recruit. 

1.Cloud -certification will be an advantage 

2.Very good communication skills and excellent problem-solving skills. 

3.Direct client interaction experience will be an advantage

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

• Over all 2-4 years’ experience in Inventory Management System and customization with third party systems,
• Atleast 2  years of hands on experience in Cramer 8 or Above version and customisations using Cramer integrations.
• Java/PL SQL Development hands on experience.

Location- Gandhinagar/Pune

Roles and Responsibilities

 Document technically accurate content for products including User Manuals, Quick

guide

 Research and determine the technical documentation needs for the features

 Estimate efforts and deliver content on time

 Ensure quality of the documentation

 Execute day-to-day information engineering activities

 Create in-depth user guides, FAQs, technical overviews, and in-product help

documentation

 Identify problem areas or structural deficiencies and proactively contribute to their

improvement

 Experience creating infographics to more clearly communicate workflow processes

and abstract topics

 Build and maintain client aids that go beyond traditional documentation, such as online

video, demos, guided tours, and other other educational techniques

 Maintain a library of application documentation, cataloging it for internal and/or

external use

 Publish and maintain templates for written documentation produced by others

(technical specifications, RFP responses, ), ensuring a consistent "look and feel."

 Proven experience producing technical content for public consumption

Qualification

 Bachelors degree in Engineering/core sciences, or Masters in English

Language/Technical Communication

 5 to 7 years of experience in technical writing, with at least 3-4 years of experience

product documentation

Immediate joiners will be required

Role – Dynamics 365

Experience – 3 years & above

Location – Remote, Jaipur , Pune , Ajmer, Gurgaon, Noida

Job Description:

• Gather requirements from the client
• Proactively builds and manages relationship with client management
• Developing business cases, project plans and project documentation.
• Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals 
• Reviews and ensures high quality of work is delivered  
• Meets deadlines and manages competing priorities under pressure 
• Apply creative thinking to identify possible reporting solution alternatives 
• Travel to client locations as per the project and/or client needs 

Must Have:

• 5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.
• Deep understanding of D365 capabilities, architecture, and deployment of online solutions.
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.
• Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
• Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.
• Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3^rd party APIs, and Custom Workflows with Dynamics CRM.
• Good experience in Portals and USD development with CRM.
• Experience in assisting with integration of CRM with other business systems and applications.
• Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.
• Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.
• Good knowledge in code and project management using Azure DevOps.
• Experience in the Power Apps component framework

 Good To Have: 

• Microsoft Dynamics CRM and Power Platform certifications.

  Desired Candidate Skills: 

• Excellent interpersonal and leadership skills.  
• Superior understanding of current applications and trends in IT.  
• Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.  
• Experience in client communication 
• Proficient in communication.
• Mentoring skills of junior resources.
• Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis 
• Ability to conduct business user workshops, design reviews, executive presentations, and 
• lead other senior stakeholder/sponsor meetings 
• Experience in delivering end to end reports
• Must be able to travel to client locations if needed
• Is detail oriented and deliverables focused 

 Key Skills: Dynamics 365 & Power Platform, Azure DevOps

What Are You Going To Do? 

As a Salesforce Commerce Cloud Architect you will design and develop solutions for global brands. You will work with Delivery Managers, Developers, Quality Assurance engineers and client teams to deliver the best in ecommerce. 

Main Responsibilities: 

• Design, build and configure SFCC e-commerce websites 
• Integrate third party solutions using a range of e-commerce technologies 
• Facilitate requirements gathering sessions with client teams 
• Work with an Agile team to ensure solutions are delivered timely and on budget 
• Lead technically teams of SFCC developers 

What Do We Expect? 

• Expert knowledge of Salesforce Commerce Cloud 
• Expert knowledge in JavaScript, HTML, CSS 
• Experience with complete e-commerce lifecycle development 
• Strong understanding of design patterns 
• Proven problem-solving skills 
• Team player 

Why Join Us? 

• Competitive remunerations & benefits package 
• Exposure to International Brands & latest technologies  
• Friendly, yet competitive work environment  
• Flexible working hours and working location 
• Technical training & certifications 
• Business/Consulting training & certification  
• Sport & team building events  

Minimum 7 years of experience in Salesforce Sales & CPQ Cloud or any other CPQ Product

Skills

• Experience with full cycle project implementations in Salesforce CPQ required.
• Strong Salesforce CPQ functional & technical knowledge
• Strong experience in configuring & customizing Salesforce CPQ application
• Experience in customized CPQ integration with CRM/ERP applications
• In depth knowledge in product configuration & rules, commerce process, document engine and pricing functionality in CPQ
• Strong experience in Agile way of working
• DevOps practitioner with Bitbucket, Git and CI/CD experience
• Good understanding and exposure to Salesforce DX
• Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes
• Good Communication, Analytical & problem-solving skill

Position Summary

As a Senior Sitecore developer your focus will be on delivering deep technical solutions for our clients. You will be expected to solve business problems, develop standards and practices, and interact with technical leaders. You will be building solutions based on the latest Microsoft .NET technologies as well as the Sitecore Content Management System. You will be required to accurately estimate scale and scope of work, document requirements, and communicate flawlessly with business users. You will continue to improve your technical skills and knowledge by participating in projects of various sizes and scope. You won't be working to simply solve a problem, but to solve it in a best way.

Key Responsibilities

· Develop new .NET based functionalities and applications in Visual Studio.
· Work for customers. In our office, or on-site in their office.
· Accurately estimate the scale and scope of projects.
· Ensure all solutions are documented and meet design requirements.
· Lead and mentor other developers.
· Fully understand and communicate business requirements clearly.
· Architect custom solutions and maintain applications for our clients.
· Good English skills and the ability to thrive in a multinational environment
· Quality awareness, self-motivation, and problem solving skills
· Experience with Design pattern is a plus
· Full development lifecycle experience

Minimum Requirements

· Education – Bachelors Degree
· Minimum 3+ years of work experience and hands on experience on MVC 5.0 related projects.
· Preference will be given to candidates who have any CMS knowledge
· Minimum of 2+ years of experience working on Sitecore. Knowledge of working in Sitecore on Azure and/or AWS is plus
· Travel Requirements – N/A

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

• Install and configure software and hardware
• Administer Microsoft 365 Enterprise Mobility and Security suite + Intune
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls
• Upgrade systems with new releases and models

• Functional & operational understanding of Microsoft Active Directory, Office 365 and Microsoft Intune or Microsoft Enterprise Mobility and Security
• Functional knowledge of Active Directory security groups
• Experience with configuring Microsoft 365 security policies
• Ability to troubleshoot issues related to Windows 10 operating systems
• Basic hardware troubleshooting skills

• Eager to learn and apply new technologies and tools to get the job done
• Strong analytical and organizational skills
• Good communications skills to be able to communicate with people to understand and comprehend underlying issues

• Microsoft Certifications: MCSA/MCSE/MS-101 Enterprise Mobility and Security
• Network configuration and management
• Fortinet firewall configuration