11+ HP Service Manager Jobs in Hyderabad | HP Service Manager Job openings in Hyderabad

Hi,

We are hiring for one of the global ITSM company specializing in IT Enterprise Management and Integrations. They delivered a wide variety of projects on ServiceNow – CSM, FSM, HRSD, SecOps, App Engine, ITOM & ITSM. The company offers you worldwide project access – US, UK, Middle East, Hong Kong, Singapore, Australia and India.

Job Description Position: HP Service Manager Consultant

Product: Service Management Automation (SMA)

Languages: Java, JavaScript, HTML, RAD Scripting

Databases: PostgreSQL, MS SQL, Oracle

Location: Open/Should be ready for domestic and international travel

Duration: Permanent

Experience: 3 years and above

Job Description:

• Good Knowledge of SMA-SM and SMAX technologies
• Hands-on experience on setting up of SMA-SM and SMA-X 2018.XX and 2019.XX implementation skills
• Hands-on knowledge on Kubernetes
• Setting up the container environment i.e., Master, Workers, NFS, Postgres
• Setting up of SMAX – DR environment
• Hands-on troubleshooting experience on PostgreSQL is preferred.
• Setting up OPB agent for SMAX integration and legacy Microfocus integrations including uCMDB-SM, OMi/OpsBridge-SM
• Experience on 9.6X Codeless approach or 9.3x PD/ Hybrid.
• Hands-on experience on Service Desk, Service Catalog, Incident, Problem, Configuration, Knowledge, SLM, and Request Management modules customization and configuration.
• Hands-on experience on Service Request Catalog and Mobility features customization and configuration.
• Should possess strong development skills on Format Control, Links, Queries, Process Designer Rulesets, Triggers.
• Hands-on experience on Connect IT scenario creations and updates.
• Should possess strong RAD programming and Java scripting skills.
• Should possess good reporting (Crystal Reports, Oracle, or SQL scripting) skills.
• Should be comfortable with various operating systems usage – Linux, Windows
• Hands-on experience on deploying and configuration of SM Web Tier is preferred
• Hands-on experience on the upgrade of Service Manager from classic to Hybrid or Classic to Codeless.
• Hands-on experience on SRC Web Tier customisations is preferred
• Should be ready for domestic and international travel / onsite visits on a need basis.

Additional Good to Have Skills:

• SOAP and REST Webservice skills.
• Integration experience with 3rd party tools using API calls.
• Exposure to Asset Manager and uCMDB.
• Good knowledge of ITIL processes.

Looking for Immediate Joiner : 15-30 days

ROLES & RESPONSIBILITIES:

• Should be able to work with business stakeholders to understand the roadmap, pain points.

• Quickly understand existing system architecture, analyze and recommend improvements.

• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide

them.

PREFERRED SKILLS:

• Minimum 6 years of experience working on Salesforce Platform.

• Having a good understanding of Salesforce object models, relationship, limits, security etc.

• Should be aware of customization and configuration options.

• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be

as a lead/architect.

• Having built large scale ServiceMax application catering to complex use cases. Having experience of

different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch

Console, Mobile App etc.

QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:

Bachelor’s degree in computer science, Computer Engineering, or a closely related field.

Pega Developer:

Total Yrs of Experience: 6 to 7

PEGA Experience: 6 years

Certification:

Must – CSSA or valid CLSA – part 1

Nice to have - CLSA

Job description:

Must

•            At least 6+ yrs experience in PEGA implementation

•            Hands on experience in OOAD, technical architecture definition

•            Working experience on database SQL programming , J2EE

•            Experience with BPM implementation methodology like SmartBPM, Scrum and onshore-offshore mode.

•            Experience with client facing management role at onsite/offshore

•            Experience with estimation

•            Experience with project planning, scheduling, risks/issues identification,

•            Experience in business development activities like proposal response, solution building, client presentation

•            Strong leadership and people management skill

Nice to Have

•            Knowledge on DSM, mobile Framework

•            Experience with App-server configurations, deployment in complex technical environment

•            PMP/Prince II certification

This is a full-time role for the locations Bangalore, Hyderabad, Pune, Mumbai & Chennai with flexibility for some remote work as well. As a Salesforce Vlocity Lead, you will be responsible for providing technical leadership, guidance, and advice to development teams. You will build and maintain an effective team environment, ensure quality of deliverables, and provide resource and project management as required.Qualifications

Bachelor's degree or higher in Computer Science, Engineering, or related technical field

6+ years of experience in Salesforce.com with a focus on Vlocity application development and configuration

Experience working as a Technical Lead or Architect for Vlocity and/or Salesforce projects

Excellent understanding of Vlocity OmniScript, DataRaptor, and Card UI Framework

Strong expertise in Salesforce Sales Cloud, Service Cloud, Force.com Platform, and other Salesforce products

Experience with Apex, Visualforce, Lightning Component Framework, and Salesforce APIs

Experience with the following technologies: Web Services, XML, JavaScript, JSON, HTML, CSS

Experience in project delivery methodologies such as Agile, Scrum, Waterfall, etc.

Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams

Demonstrated ability to learn quickly, be a team player, and manage change effectively

Experience with Vlocity Certification is preferred

Whom are we looking for?

- Someone with a passion for games.

- Excited to be part of a team that envisions the look and feel of games.

- Having the creative spark that’ll hook gamers to our titles.

- Someone who can bring the Game Designers’ abstractions to life.

- An artist who can craft entire worlds and unique characters through concepts and sketches.

What will you do?

- Work with different Art Pipelines, foresee bottlenecks and resolve/make it easier for the artists.

- Define the Game Art/Asset development pipeline.

- Bridge between Art and Programming teams to develop asset production pipeline.

- Define and document pipelines and tools that are conducive for artists.

- Create and produce artwork in accordance with the direction of other Artists, Art Directors, designers, and producers.

- Report the status of deliverables to your team, Art Director, Lead, Producer, and Development Director.

- Work within a small, motivated team and communicate effectively.

How will we help you grow?

- You will be provided with constant learning opportunities.

- You have the opportunity to learn from our accomplished art team from around the world.

- You will be provided with all the tools required to learn and explore new avenues and directions.

- You will be a part of bi-weekly art challenges to interact with peers and hone your skills.

Portfolio: The portfolio that would catch our eye would have UI work with great design, color, and font choices. Preferably should showcase art in hand-rendered technique with mobile-specific lightweight styles. Include pieces that give insight into how you approach your work and generate your ideas! Sketches, storyboards, stages of progression, and full implementations for features, stores, or inventory systems would be awesome.

Minimum 4 to 14 Years OTM Technical / Functional experience

• Must have functional and techno-functional experience in OTM implementation and/or have supported projects dealing with these systems, and/or have worked on OTM Cloud
• Must have strong technical and functional knowledge of the latest OTM Application
• Must have knowledge of preparing mapping document to interface OTM system with EDI, WMS, order management and finance systems, and be able to translate the functional specifications into design specifications for the Offshore Delivery Centre
• Must have ability to write SQL statements for automation agents and other technical topics
• Hands on experience on JSPX/XSL will be additional advantage.
• Experience in end-to-end OTM life cycle/implementations/up-gradation and OTM architecture will be preferred

MEAN Stack Developer

• Must have minimum 2+ Years of experience on Mongodb, Express JS, Angular and NodeJS
• Must have been working on mobile and web applications
• Must have excellent verbal and written communication skills.
• Added advantage with work on Hybrid framework like Ionic
• Added advantage if worked in Game Projects