MERN Stack Developer

Role & Responsibilities

• Experience 3-4 years (GB03), 5 years (GB04)
• Product design and UX research background with understanding of software development, retail services, and branding
• Must have developed ecosystem maps or service blueprints in different products
• Must have knowledge related to system architecture (either built or designed)
• Education can be bachelor of technology or design; certifications from renowned institutes on Service Design (SDN or NNg UX research certificate). UK institutes offer Masters in Service Design, as well as certificate programs from IITs.
• Good to have is research/awards in service design or service innovation, work as a service designer with early-stage startup

Ideal Candidate

• Strong Service Design /Customer (user) Experience Design profile
• Mandatory (Experience1) - Must have 3+ YOE in Service Design (Customer Experience Design) across Products/Services with strong experience of end-to-end service thinking (beyond just UI/UX)
• Mandatory (Experience 2) - Must have hands-on experience in creating service blueprints, ecosystem maps, and customer journey maps across multiple products or services
• Mandatory (Experience 3) - Strong understanding of software development lifecycle, retail/service ecosystems, with branding and experience consistency principles
• Mandatory (Experience 4) - Must have working knowledge of system architecture (designed or collaborated closely with engineering teams)
• Mandatory (Portfolio) - Strong portfolio showcasing service design projects, including problem framing, research insights, blueprinting, and implementation impact
• Mandatory (Education) - Bachelor’s degree in Design, Technology, or related field (B.Des / B.Tech or equivalent)
• Highly Preferred (Pedigree) - Candidates from NID College are highly preferred
• Preferred (Certifications) - Relevant certifications in Service Design / UX Research from reputed institutes (e.g., SDN, NNg, IIT programs, or equivalent)
• Preferred (Experience 1) - Experience working as a Service Designer in early-stage startups or involvement in service innovation initiatives / awards / research
• Preferred (Experience 2) - Exposure to service design / service management programs from top institutes (IIMs or equivalent

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Job Title: Product and Research Head – Real Estate

Location: Chennai (Thiruvanmiyur)

Job Summary:

The Product and Research Head in Real Estate will lead the development and execution of innovative real estate products and oversee comprehensive market research and analysis. This role demands a strategic leader with deep industry knowledge who can drive product strategy, identify market opportunities, and provide actionable insights to support business growth. The ideal candidate will bridge product development with data-driven research to deliver competitive and customer-centric real estate solutions.

Key Responsibilities:

Product & Research Head

Position: Head – Product & Research

Experience: 20+ years

Key Responsibilities:

• Lead product conceptualization, positioning, and market strategy for residential, commercial, and retail projects.
• Conduct extensive market, consumer, and competitor research.
• Define product mix, unit sizes, pricing, and specifications in line with market demand and business targets.
• Collaborate with sales, marketing, design, and engineering teams to align product features with customer expectations.
• Track industry trends, customer preferences, and regulatory updates.
• Prepare detailed feasibility studies and business plans for new projects.

Preferred Profile:

• 20-25 years in real estate product management and market research.
• Strong market knowledge, analytical skills, and strategic business acumen.

Responsibilities:

● Promote and sell our products to new and existing customers through effective sales techniques, presentations, and demonstrations.

● Build and maintain strong relationships with clients, understanding their business requirements, and providing solutions to meet their needs.

● Achieve sales targets and objectives by proactively prospecting and closing sales deals.

● Collaborate with the other GTM teams to develop and implement sales strategies, including pricing, discounts, and promotions, to drive revenue growth.

● Keep abreast of product knowledge, industry trends, and competitors to effectively communicate value propositions and differentiate our offerings.

● Prepare and deliver sales proposals, quotes, and contracts, ensuring accuracy and timely follow-up to secure customer commitment.

● Provide regular reports and updates on sales activities, including pipeline status, sales forecasts, and customer feedback.

● Attend industry events, trade shows, and conferences to network with potential clients and promote our products or services.

● Collaborate with the customer service team to address customer inquiries, resolve issues, and ensure high customer satisfaction.

A Business Transformation Organization that partners with businesses to co–create customer-centric hyper-personalized solutions to achieve exponential growth. Invente offers platforms and services that enable businesses to provide human-free customer experience, Business Process Automation.

Location: Hyderabad (WFO)

Budget: Open

Position: Azure Data Engineer

Experience: 5+ years of commercial experience

Responsibilities

●     Design and implement Azure data solutions using ADLS Gen 2.0, Azure Data Factory, Synapse, Databricks, SQL, and Power BI

●     Build and maintain data pipelines and ETL processes to ensure efficient data ingestion and processing

●     Develop and manage data warehouses and data lakes

●     Ensure data quality, integrity, and security

●     Implement from existing use cases required by the AI and analytics teams.

●     Collaborate with other teams to integrate data solutions with other systems and applications

●     Stay up-to-date with emerging data technologies and recommend new solutions to improve our data infrastructure

Responsibilities

• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings/demos with potential clients and understand their business
• Prepare and deliver appropriate presentations on products and services
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and follow up in making websites live
• Collaborate with technical team on resolving customer issues
• Gather feedback from customers or prospects and share it with internal teams
• Form alliances and partnerships in the eCommerce ecosystem

Requirements

• Proven experience as a Sales Executive or relevant role for at least 2 years
• Experience in eCommerce/SAAS/Fintech/Tech industries
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus
• Fast learner and passion for sales

At BigRadar we automated consumer interactions using Chatbots. You'll be working in the backend to create services to make it happens. Obviously, we're looking for self-driven individuals who're proud of their code and do care about no more spaces.

Requirements:

• At least 3 years experience.
• Writing HTML, CSS, and JavaScript.
• Expertise in front end framework like Angular (preferred) or React.
• Expertise in back-end programming language JavaScript, TypeScript, NodeJs.
• Working with RDBMS such as Postgres or MySQL.
• Experience implementing testing platforms and unit tests.
• Proficiency with Git.
• Appreciation for clean and well-documented code.
• Understanding of microservices and distributed systems.
• Experience working with AWS infrastructure.
• Docker or Kubernetes.
• Message queues such as Kafka.
• CI/ CD tools such as Jenkins.

BigRadar is an early-stage SaaS company which delivers great customer satisfaction. Our monthly Monthly revenue rate is increasing rapidly which create great career opportunities for people working with us.

Since, our primary customer base in London, UK. We will soon launch our office there!

Fullstack Developer/Architect/Programmer:

1. 8-10 years experience as Developer/Programmer.
2. Should have an expertise in Core Java, Java & J2ee
3. Built MVC based Web Application Using JSP/Struts framework
4. Experience in Webservices-Restful
5. Experience in Application Servers like Tomcat and WebLogic
6. Good Knowledge of implementing JMS messaging services
7. Good knowledge of HTML5,CSS and JavaScript – Angular.js,Bootstrap, React.js
8. Should have skills in Spring 3.x, Hibernate, Weblogic 12c Implementation