Salesforce ServiceMax Developer at ABSYZ Software Consulting · Bengaluru (Bangalore), Hyderabad · 4 - 8 years · Profitable · Posted 14 Feb 2024

Looking for Immediate Joiner : 15-30 days
ROLES & RESPONSIBILITIES:
• Should be able to work with business stakeholders to understand the roadmap, pain points.
• Quickly understand existing system architecture, analyze and recommend improvements.
• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide
them.
PREFERRED SKILLS:
• Minimum 6 years of experience working on Salesforce Platform.
• Having a good understanding of Salesforce object models, relationship, limits, security etc.
• Should be aware of customization and configuration options.
• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be
as a lead/architect.
• Having built large scale ServiceMax application catering to complex use cases. Having experience of
different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch
Console, Mobile App etc.
QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:
Bachelor’s degree in computer science, Computer Engineering, or a closely related field.

About ABSYZ Software Consulting
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The consultant will support requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.
⚠️ Mandatory Certification
A valid Salesforce Solution Architect / Application Architect certification is mandatory. Candidates without this certification will not be considered.
Key Responsibilities
- Participate in business and technical discovery sessions with stakeholders across organizations.
- Understand and document current-state customer success processes, workflows, data structures, and Salesforce platform usage.
- Assess existing Salesforce environments, including:
- Salesforce data model and objects
- Configuration and customization
- Workflows and automation
- Business rules
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- Enterprise integrations
- Data quality, duplication, and dependencies
- Custom applications and components
- Analyze how Salesforce data and processes interact with Atlassian/Jira Service Management and ServiceNow.
- Identify Salesforce capabilities supporting the future-state operating model.
- Evaluate gaps between current Salesforce capabilities and business requirements.
- Provide recommendations covering platform fit, configuration vs. customization, data migration, integrations, and target-state architecture.
- Contribute to future-state design and Design Blueprint.
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- Collaborate with Salesforce, ServiceNow, JSM, data migration, and business transformation teams.
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- Support enterprise application consolidation, platform rationalization, and transformation initiatives.
Required Skills & Experience
- 9+ years of Salesforce experience
- Strong Salesforce consulting, solution design, architecture, or platform assessment experience.
- Strong understanding of Salesforce architecture and platform capabilities.
- Strong knowledge of:
- Salesforce Data Model
- Configuration & Customization
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- Security
- Roles, Profiles & Permissions
- Integrations
- Hands-on Salesforce architecture and solution design experience.
- Enterprise-scale Salesforce discovery and assessment experience.
- Ability to translate business requirements into Salesforce capabilities and solution options.
- Strong understanding of data migration and data integration.
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- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder-management skills.
- Ability to work with both business and technical stakeholders.
- Experience working in multi-platform environments involving Salesforce, ServiceNow, Atlassian/Jira Service Management, and data migration teams.
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- Salesforce Certified Administrator
- Platform Developer
- Platform App Builder
- Sales Cloud Consultant
- Service Cloud Consultant
- Application Architect
- System Architect
- Service Cloud
- Salesforce Data Cloud
- ServiceNow
- Atlassian / Jira Service Management
- Salesforce data migration
- M&A integration
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- Large-scale operating model and technology transformation
Core Competencies
Salesforce Architecture | Solution Design | Enterprise Salesforce Assessment | Salesforce Discovery | Data Model & Data Analysis | Configuration & Customization | Automation & Workflows | Security & Access Management | Integration Architecture | Data Migration | Platform Rationalization | Enterprise Application Consolidation | Business Process Analysis | Target-State Architecture
Job Description
We are seeking an experienced Senior Salesforce Architect with 8+ years of experience to lead Salesforce architecture, solution design, and enterprise integrations. The ideal candidate will have strong expertise in Sales Cloud, Salesforce CPQ, quote-to-cash processes, and professional services operations.
Key Responsibilities
- Own Salesforce solution architecture, scalability, security, and platform governance.
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- Define data models, integration patterns, automation, and technical best practices.
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Required Skills
- 8+ years of Salesforce experience, including architecture responsibilities.
- Experience with large-scale Salesforce implementations.
- Strong expertise in Sales Cloud, Salesforce CPQ, and quote-to-cash.
- Hands-on knowledge of Apex, SOQL, Flow, LWC, Salesforce APIs, and Platform Events.
- Strong understanding of enterprise integrations, middleware, data architecture, and security.
- Excellent problem-solving, communication, and stakeholder management skills.
Preferred Qualifications
- Experience with Certinia PSA (FinancialForce).
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- Salesforce Architect certifications.
We are looking for a highly experienced Senior Salesforce Consultant / Salesforce Architect with strong expertise in Salesforce architecture, solution design, enterprise discovery, platform assessment, data analysis, integrations, and business process transformation.
The consultant will bring deep Salesforce platform expertise to the discovery and transformation team, supporting requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.
The ideal candidate should be comfortable engaging with both business and technical stakeholders and translating complex business requirements into practical Salesforce capabilities and target-state solutions.
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Strong experience in Salesforce Development, Apex, LWC, SQL & Lightning
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