Salesforce ServiceMax Developer

Roles & Responsibilities:

• Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
• Responsible for resolving client issues via Live Chat, Email, Phone and Remote software.
• Maintain policies and procedures when working with clients and provide appropriate information.
• Collaborate with team members on knowledge transfer, procedures and standards.
• Maintain accurate records of daily communications and issues resolve
• Product FAQ, Video & Documentation creations for the quick support.

Requirements:

• Strong verbal and written communication skills in English.
• Good computer knowledge.
• Self motivated and a team player.
• Excellent attendance and punctuality.
• Excellent customer service skills.

Selected intern's day-to-day responsibilities include:

1. Conducting market research and analysis to identify potential business opportunities

2. Creating and delivering presentations to potential clients and partners

3. Identifying and contacting potential clients and partners, and following up with leads

4. Assisting with creating sales collateral, such as brochures and presentation

5. Maintaining and updating customer and prospect databases, tracking key metrics, and reporting on performance

6. Staying current with industry trends and best practices, attending conferences and networking events, and sharing knowledge and insights with the team

7. Completing administrative tasks as needed, such as scheduling meetings, organizing files, and managing project timelines

Overview: 

We are seeking an experienced Spring Boot developer with a passion for esports to join our team. The ideal candidate will have a strong track record of building and maintaining web applications using Spring Boot and a proven ability to work effectively in a team environment. Experience in the esports industry is a plus. 

Responsibilities: 

• Develop and maintain web applications using Spring Boot and related technologies 
• Write clean, maintainable, and efficient code 
• Collaborate with the design and product management teams to implement new features and functionality 
• Work with the DevOps team to ensure proper deployment and monitoring of applications 

• Troubleshoot and debug issues as they arise 
• Write and maintain comprehensive documentation 

Requirements: 

• Strong professional experience with Java and Spring Boot 
• Experience with building and deploying web applications 

• Familiarity with web development frameworks such as Spring MVC or Spring WebFlux 
• Experience with Git and version control 
• Strong problem-solving and communication skills 

Preferred: 

• Experience in the esports industry 

• Experience with cloud technologies such as AWS or Azure 
• Familiarity with front-end development technologies such as HTML, CSS, and JavaScript 
• Experience with data persistence technologies such as Hibernate or JPA 
• Experience with testing frameworks such as JUnit or Mockito 

Responsibilities:

• Build scalable, service oriented web applications from scratch for technology products for European market.
• Maintain these applications for accuracy and high availability.
• Continuously identify opportunities to improve system designs, architecture and implementation standards
• Participate with founding, business and product teams in discussions on how to build and launch new modules.
• Collaborate across functions and own the planning, estimation and execution for parts of the product.
• Start as an individual contributor but stay ready to build and mentor a small team of up to 5 engineers over the coming months and years.
• Contribute in hiring highly ambitious engineers as the team grows.
• Being among the first people on the engineering team, be a culture driver.

Requirements:

• Experience of architecting and building products/business critical backend applications using different MVC frameworks.
• Experience with microservices.
• Experience of building and maintaining scalable applications using Node.js/MEAN stack.
• Experience of deploying and maintaining web applications.
• Experience with non relational databases like MongoDB.
• Understanding of relational databases like MySQL.
• Familiarity with REST APIs and stress testing tools.
• Good communication skills.

• Exposure in building polyglot applications.
• Exposure for devops and related processes, preferably GCP.
• Knowledge of components in scalable solutions i. e. database partitions, message brokers, background processing.
• Exposure to basic frontend technologies to speed up collaboration with the frontend team.

Rules & Responsibilities:

Skills :

• Familiarity with the http://asp.net/">ASP.NET framework, SQL Server and design.
• Hands on experience using C# .NET, MVC, Oops Concept, Jquery, Bootstrap.
• Knowledge of  .NET languages 
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Angular will be an advantage
• Able to work well in a team setting

                                                       JD – Engineering Manager Role

Responsibilities:

• Designed, developed and deployed cloud-native applications (we use AWS)
• Working on or leading enterprise tech products and worked with enterprise customers
• Mentor & grow / Hire Engineering Managers to lead up these individual units.
• Work closely with Product Management, Business Development and Operations team and enable them by providing scalable and high quality technology solutions at a rapid pace.
• Set up the organisation & processes to enable timely delivery of projects with high quality.
• Set up best practices for development and champion their adoption.
• Well versed in Software Architecture and Design - You should be able to spot flaws in the existing architecture and design. You would help us refactor and re-architecture the code for easier and faster development.
• Oversee Architecture & design of technically robust, flexible and scalable solutions.
• Perform well in uncertainties and collaborate and work with unclear interfaces to other teams in our rapidly evolving organisations.
• Create clear career paths for team members and help them grow with regular & deep mentoring.
• Identify, define, and coordinate the training needs of the team.
• Perform regular performance evaluation and share and seek feedback on a regular basis
• Building and maintaining data capabilities at KredX while taking care of scaling, privacy and processing aspects.
• Ability to work with external partners and vendors to integrate with KredX product
• Write blogs and other technical papers to share the lessons with community both inside and outside the company and or participates in technical events to get new knowledge to the organisation while improving brand of engineering team at KredX
• Appropriately escalate any issues/concerns that require immediate attention from other affected parties
• Always be thinking about the engineering systems and business from different angles - fraud, downtimes, scale, business direction and more

Requirements:

• Experience in working with large scale unstructured data, and data science
• Deep Understanding of enterprise grade technologies.
• Deep understanding & expertise with highly transactional, large relational and complex systems.
• Strong leadership skills.
• Possess superb troubleshooting and problem analysis skills.
• Knowledgeable about new engineering paradigms and developments in software engineering