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EIGRP Jobs in Bangalore (Bengaluru)

11+ EIGRP Jobs in Bangalore (Bengaluru) | EIGRP Job openings in Bangalore (Bengaluru)

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I SQUARE SOFT

at I SQUARE SOFT

1 recruiter
Tejaswini R
Posted by Tejaswini R
Bengaluru (Bangalore)
1 - 6 yrs
₹2L - ₹5.5L / yr
Network engineering
Communication Skills
Routing & Switching
Cisco Certified Network Associate (CCNA)
Troubleshooting
+5 more

Hi Folks!!


Currently we are hiring for Network Engineer for Top MNC


Roles and Responsibilities:

·      Providing support to the Enterprise level clients in configuration of the Wireless LAN Controllers, Access Points and CPPM server

·      Troubleshooting all kind of network and user connectivity issues post deployment

·      Fault localization and restoration of service over remote session

·      Handling POC cases and escalation tickets as well

·      Making configuration changes as per customer’s requirement and wireless environment

·      Co-ordinate with multi-vendors engineers to have successful user authentication like Layer-2 Security features 802.1x authentication, Port security and VLAN Mobility

·      Co-ordinate with L3 Engineers to resolve critical issues        

·      Effectively handle network outage issues and resolve them in a timely manner

·      Configuring Authentication and encryption in wireless networks with Clear pass

·      Working with AAA configuration, including AD, LDAP, RADIUS for Windows and MAC OS X platform

·      Reviewing the WLAN configuration of customers and identifying any configuration mistakes that could cause potential issues

·      Recreating/simulating the customer’s issues in the local lab to verify the issue and provide an effective resolution

·      Providing network support for client’s wired and wireless networks via remote management and telephone

·      Conduct technical discussion with level 1 engineers on weekly basis

Required Skills:

·      CCNA certified with Wireless Knowledge

·      Basic Knowledge on any of Aruba Clear Pass, FortiNAC, Cisco ISE NAC solution

·      Basic implementation skills on Aruba Clear Pass for Wired, Wireless and Guest NAC solution.

·      Must have experience in configuring switches, routers.

·      Must provide technical support for the team & projects during escalation.

·      Good understanding of dot1x, mac authentication and solution for BYOD

·      Capable to prepare HLD (high level design) and LLD (low level design) for new requirements.

 

 


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CommVault Systems

at CommVault Systems

6 recruiters
Vinay Kumar
Posted by Vinay Kumar
Bengaluru (Bangalore)
5 - 9 yrs
₹10L - ₹15L / yr
Implementation
Backup
Technical support
Recovery
Troubleshooting
+1 more

CommVault Consulting Services helps customers overcome the inherent challenges of independently designing, planning, and building-out new modern data & information management environments.


We have an outstanding career opportunity for a successful Implementation Specialist to be part of our Professional Services team. This team member will be part of our professional services organization and will report directly to the Area Services Manager. This new member will be responsible for delivering solution deployments to our customers throughout the US and Canada. The perfect candidate will bring a positive attitude, efficient time management, innovative ideas, hard work ethic, and deliver quality customer service to our clients.



Job Description


How You Will Make an Impact


  • Interface directly with clients to review and discuss deployments, expanding the scale of these projects
  • Complete the scope of work as defined by client and sales team
  • Validate all CommVault-completed tasks to ensure proper final configuration of the Commvault solution with customer
  • Ensure customer satisfaction during implementation
  • Assist team members, as needed


What You Need to Be Ready


  • 7+ years of data protection experience
  • 2+ years of consulting experience
  • Experience with disk/tape storage hardware (HDS, Dell/EMC, NetApp, Oracle, Quantum, etc.)
  • Cloud storage experience (Azure, AWS, Oracle)
  • Proficiency with backup and recovery of Microsoft SQL, Exchange, and SharePoint
  • Technical skills in Oracle, SAP, or other database platforms
  • Previous Experience with backup software
  • CommVault certified
  • Bachelor’s degree


Read more
iSahayog NGO
Bengaluru (Bangalore)
0 - 1 yrs
₹1.5L - ₹2.5L / yr
Communication Skills
MS-Office

This Recruitment is Specially for Physically Handicapped and Female Candidates belongs to a poor family.

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Upswing Financial Technologies Private Limited

at Upswing Financial Technologies Private Limited

2 candid answers
4 recruiters
Simran Bindra
Posted by Simran Bindra
Bengaluru (Bangalore)
0 - 4 yrs
Best in industry
Customer Service
Customer Support
Spokesperson
Communication Skills
Effective communication
+2 more

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.


Responsibilities:


Provide exceptional customer service:


·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.


Manage customer relationships:


·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.


Resolve customer issues:


·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.


Coordinate with internal teams:


·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.


Excellent communication skills:


·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:


Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:


Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.


If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

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OYO Rooms

at OYO Rooms

20 recruiters
Akash Singh
Posted by Akash Singh
Gurugram, Bengaluru (Bangalore)
4 - 12 yrs
₹15L - ₹40L / yr
AS/400 Control Language
IBM RPG
AS400
Mainframe
Troubleshooting
+1 more

The OYO Story

OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and SEA.OYO operates a unique business model that helps its patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides its Customers with access to a broad range of high-quality storefronts at compelling price points.

What are we looking for:
  • Expert in AS400 development
  • Expert programming in all forms of RPG (rpgle, free format, SQL etc.)
  • Knowledge of Web services, job-queues
  • Troubleshooting, debugging and resolving existing problems
  • Analyze, create, develop and maintain RPG applications. New development must be modular with microservices in mind.

What will you get

 Chance to play a pivotal role in designing and building next gen hospitality tech platform

 Top tier scale from day 1 - related battle scars / glory

 Chance to work with world class talent (Ex Amazon, Apple, Walmart, Swiggy etc)

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Stan

at Stan

Pragya Singh
Posted by Pragya Singh
Bengaluru (Bangalore)
2 - 3 yrs
₹2.4L - ₹3.2L / yr
Customer Support
Zendesk
Customer Relationship Management (CRM)
Technical support
Communication Skills
+2 more

Responsibilities

  • Manage incoming calls, chat and emails from customers in a prompt and swift manner
  • Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
  • Manage and resolve customer complaints, escalate to concerned authority when necessary
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Provide accurate & complete information to improve customer satisfaction leading to noticeable results
  • Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

  • Graduate from any stream
  • 2+ years experience in a customer support role
  • Strong Track record of performance 
  • Strong listening , written and verbal communication skills
  • Customer focus and adaptability to different personality types
  • Ability to multitask, set priorities and manage time effectively
  • Must be fluent in English, proficiency in other languages is an advantage.
  • Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 
Read more
Betterhalfai

at Betterhalfai

5 recruiters
Amy Shanice
Posted by Amy Shanice
Bengaluru (Bangalore)
0 - 3 yrs
₹2L - ₹4L / yr
Business Development
Sales
Communication Skills
Interpersonal Skills

We are looking for a Business Development Executive. With good sales experience.


Roles & Responsibilities:-
1. Responsible for making outbound calls and understanding the needs of the market.
2. Build a strong relationship / trust with our users.
3. Understand the customer requirements and suggesting the right product to the customers.
4. Sell membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
5. Understand the customer requirements, encourage them to upgrade our plans.
6. Address all the issues / grievances of the customer and provide the right solution.
7. Capture the insights from customer interactions and share it with the internal team.
8. Strictly adhere to the process requirements.


Required Candidate profile:-

  1. Language skills - English / Hindi.
  2. Product Knowledge.
  3. Minimum of 6 Months - 2 years' experience in Tele sales / Tele calling / Telemarketing / Collections / Retention / Domestic BPO.
  4. Great interpersonal and communication skills.
  5. High levels of integrity, autonomy, and self-motivation
  6. Basic computer skills - MS Excel, Word.
  • Candidate: Female preferable. Hindi and English language Mandatory
Read more
CommVault Systems
Bengaluru (Bangalore)
5 - 8 yrs
₹10L - ₹18L / yr
Technical support
Tech Support
Virtualization
Hyper V
VMWare
+1 more
Customer Support Associate - Client Group
Company Description
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies
transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable
companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters
are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every
vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we
pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for
Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue
from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our Client
Support group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a
global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the
opportunity to grow with us. Our Client Group is focused around but not limited to backups of virtualization technologies within the
Commvault suite, this includes VMware, HyperV & RHEL. We are a source of expertise for not just our customer base but also our
partners and consultants on site.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and superfriendly Windows and Virtualisation team.
Position Responsibilities include:
• Troubleshoot and resolve complex support problems
• Troubleshoot customer issues using remote desktop software
• Successfully interact through phone and email with customers as you solve their problems
• Dedication to the success and satisfaction of our customers
• Recreation of problems in house
• Root Cause Analysis and / or provision of examples of software bug
• Working independently and as a team to come up with the best solutions to a customer problem.
• Providing best-in-class phone based support for a variety of complex, time critical issues.
• Using and sharing your knowledge of a wide range of technologies
• Working remotely on enterprise level customers and dark sites
• Having the opportunity to build labs and simulators
• Ability to be involved in product BETA testing
• Contributing to our Solutions Engine and online forums
Position Requirements include:
• At least 5+ years of technical/customer support experience
• Excellent knowledge of VMware\Hyper-V - Implementation and configuration of VMware Cluster environments. Knowledge
of the full feature set available in VMware. Advance Troubleshooting of VMware Issues - Implementation and configuration
of HyperV Cluster environments would be desirable . Knowledge of the full feature set available in HyperV. Advance
Troubleshooting of HyperV Issues – Desirable but not essential.
• Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or
hardware. Good knowledge of system networking and troubleshooting connectivity and Microsoft clustering technologies
and and TCP/IP and DNS
• Understanding backup theory and design. Backup and data management fundamentals
• Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas,
Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
• Thorough knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think
troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall,
VSS). Strong understanding of Windows clustering. Advance knowledge of Microsoft Active directory. Recovery knowledge
of Microsoft operating systems and applications.
• Linux Skills• Previous experience troubleshooting enterprise environments
• Strong customer relations skills.
• Strong multi-tasking and prioritization skills.
• Strong written and verbal communication skills.
• Excellent team player.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark
conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about
equality and integrity. We “go beyond” each and every day.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Bachelors Degree
MCP/MCSA/MCSE/VCP highly desirable.
Additional Information
Recognized as a leader in the Gartner Magic Quadrant for Data Center Backup and Recovery Software, our industry's definitive
independent ranking. For the seventh straight year, Commvault has been named a leader. And this year we're furthest on the
"completeness of vision" and highest on the "ability to execute."
Commvault offers its products through a broad array of distribution partners globally, while building upon its strong portfolio of strategic
partnerships with leading technology companies including Microsoft, Amazon Web Services, Cisco, Oracle, SAP, Nutanix, Pure, HP,
Hitachi, NetApp and many others. Commvault's global headquarters is located in Tinton Falls NJ, with additional offices that support
customers globally across the Americas, EMEA, and APA
Read more
Remote, Bengaluru (Bangalore)
0 - 6 yrs
₹2L - ₹5L / yr
Technical support
Communication Skills
Voice processing
Customer Support
Business Process Outsourcing (BPO)

Dear Candidates,

 

Greetings from Black and White Business Solutions

 

We have huge openings for "Domestic & International Voice Process"

 

 

 

Eligibility Criteria:

 

10th/PUC/ITI/Diploma/Graduate/PG anything is fine.

Good communication skill.

 

 

Work Location: All over bangalore

 

Interview Location: Indiranagar

 

Salary Package:13000-31000 + Incentives Based on your Interview Performance

 

 

Job Description:

 

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries

. • He/She must show the willingness to learn new things every time and then.

Must discuss every matter with its supervisor or team leader to get any issue sorted

Giving a resolution to the customers or clients should be the whole and sole responsibility.

Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.

Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

 

Interested Candidates Please drop your updated CV to the Below

 

Looking for immediate joiners.

 

Thanks & Regards

Meghala

 

Read more
Place of Origin

at Place of Origin

1 recruiter
Sudarsan Metla
Posted by Sudarsan Metla
Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹4L / yr
Customer Support
Communication Skills
Operations management
Logistics management
Operations
The candidate will look into the end-to-end order cycle to provide customers with transparency in the order process: Responsibilities 1. ORM - Check and attend to customer queries on online platforms such as Facebook, Instagram etc. 2. Receive calls and be able to appraise customers on status of orders and execute special requests 3. Candidate must be have fluent communication skills in English and Hindi 4. Liaise with sellers and courier partners to ensure products are dispatched in a timely manner 5. Respond to customer queries through emails to ensure customer experience is unhindered 6. Liaise with sellers in order to provide packaging material 7. Perform reconciliation to ensure customer orders don’t get cancelled 8. Perform refunds and related processes as per customer request or business inability to deliver product
Read more
DRIVEU

at DRIVEU

1 recruiter
Priyadarshini R
Posted by Priyadarshini R
Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
Customer Support
Communication Skills
Mean-shift
We're a startup working out of a bungalow in Koramangala, Bangalore trying to make life easier for car owners across India. We've been around for 3 yrs, and we provide drivers on demand and car care services through our mobile apps (Android, iOS) and website. We recently raised a pre-Series A round of $3M, which will help us grow both our team and our business. We are hiring Customer Service Executives, please find the JD below. > Good communication and convincing skills. > Fluency in English & Hindi. > Flexible for rotational shifts/week offs. > Preferably experienced candidate (>6 months)
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