Customer Care Executive

We are seeking a QA Automation Engineer Middle responsible for designing and executing test plans, performing various testing activities, and ensuring product quality. The role involves close collaboration with cross-functional teams, defect management, adherence to data privacy standards, and contribution to process improvements.

Our client is a global leader in the life sciences and healthcare domain, delivering innovative solutions that drive advancements in research and patient care.

Location: Bengaluru, India (Hybrid)

Job Title: QA Automation Engineer

Experience:

4–7 years overall experience in Quality Assurance, with 2–3+ years of solid automation scripting experience.

Job Responsibilities

• Analyze business and functional requirements to design clear, detailed, and effective test cases.
• Perform manual testing to validate functionality, usability, and compliance with requirements.
• Design, develop, and execute automation test scripts using tools such as Selenium, Pytest, Katalon, Cypress, UFT, or equivalent.
• Automate UI-based testing and API testing; exposure to performance testing is a plus.
• Conduct functional, regression, integration, and system testing across test cycles.
• Review, log, track, and document defects, test results, and resolution steps.
• Prepare and maintain test plans, test scripts, test data, and test reports.
• Ensure adequate test coverage across multiple environments and releases.
• Collaborate closely with developers, business analysts, and stakeholders to resolve issues efficiently.
• Participate in test cycle closure activities, including lessons learned and quality metrics reporting.
• Proactively suggest process improvements and contribute to continuous quality enhancement initiatives.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
• 2–3+ years of hands-on automation scripting experience; overall QA experience of 4–7 years is preferred.
• Open to working with Pytest, even if coming from a different automation stack.
• Strong understanding of SDLC, STLC, defect lifecycle, and Agile methodologies.
• Experience with automation frameworks such as data-driven, keyword-driven, or hybrid frameworks.
• Solid experience in manual testing, including functional and regression testing.
• Good exposure to UI and API automation; performance testing experience is a plus.
• Strong analytical, problem-solving, and debugging skills.
• Excellent verbal and written communication skills, with the ability to produce clear technical documentation.

What We Offer:

• Competitive salary;
• Opportunities for professional growth and advancement;
• A cooperative and innovative work environment;
• 20 days of paid vacation, 15 paid sick days with a doctors note, and 5 paid sick days without a doctors note;
• Medical insurance coverage for employees, with optional family coverage at a corporate rate;
• Support for participation in professional development opportunities (webinars, conferences, trainings, etc.);
• Regular team-building activities and biannual company-wide events.

Required Skills and Qualifications :

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 
• Proven experience as a Data Modeler or in a similar role at a asset manager or financial firm. 
• Strong Understanding of various business concepts related to buy side financial firms. Understanding of Private Markets (Private Credit, Private Equity, Real Estate, Alternatives) is required. 
• Strong understanding of database design principles and data modeling techniques (e.g., ER modeling, dimensional modeling). 
• Knowledge of SQL and experience with relational databases (e.g., Oracle, SQL Server, MySQL). 
• Familiarity with NoSQL databases is a plus. 
• Excellent analytical and problem-solving skills. 
• Strong communication skills and the ability to work collaboratively. 

Preferred Qualifications: 

• Experience in data warehousing and business intelligence. 
• Knowledge of data governance practices. 
• Certification in data modeling or related fields.
•  

Key Responsibilities :

• Design and develop conceptual, logical, and physical data models based on business requirements. 
• Collaborate with stakeholders in finance, operations, risk, legal, compliance and front offices to gather and analyze data requirements. 
• Ensure data models adhere to best practices for data integrity, performance, and security. 
• Create and maintain documentation for data models, including data dictionaries and metadata. 
• Conduct data profiling and analysis to identify data quality issues. 
• Conduct detailed meetings and discussions with business to translate broad business functionality requirements into data concepts, data models and data products.

Job Title: UAE Career Programme Counsellor – Working Professionals (Ed Tech)

Location: Bangalore (Onsite)

Work Model: On-site – 6 Days Working

Working Days: Monday to Saturday OR Sunday to Friday (as decided by Hiring Manager)

Industry: Ed Tech / Professional Training / Corporate Education

Experience: 1-3 years

About Us – Learners Point

Learners Point is a leading global EdTech and corporate training organization, headquartered in the UAE, with a strong footprint across the Middle East (UAE, Saudi Arabia, Qatar, Oman) and expanding operations in India and international markets.

We specialise in professional certifications, corporate upskilling programs, and career transformation solutions for working professionals and enterprises. With 500+ enterprise clients and 100,000+ learners globally, Learners Point is a trusted name in career development and professional education.

Role Overview

We are hiring UAE Career Programme Counsellors to counsel working professionals interested in career advancement, professional certifications, and international career growth opportunities.

This role involves handling high-quality inbound leads (generated by marketing), delivering consultative career counselling, and driving enrollments through ethical and solution-driven guidance.

The ideal candidate should have excellent communication skills, strong counselling expertise, high empathy, and a consultative selling mindset.

Key Responsibilities

1. Career Counselling & Student Engagement

• Provide in-depth career counselling to working professionals for UAE-focused certification and professional programs.
• Understand career goals, current profiles, experience levels, and aspirations.
• Recommend right-fit programs aligned with professional growth and international career objectives.
•  

2. Lead Handling & Conversion (Inbound Leads)

• Handle high-quality leads generated by marketing campaigns (No cold calling).
• Conduct structured counselling sessions via phone, video calls, and in-person meetings.
• Maintain high lead-to-enrollment conversion ratios.

3. Communication & Relationship Building

• Build strong rapport and trust with working professionals.
• Demonstrate exceptional communication, listening, and persuasion skills.
• Deliver professional presentations and career guidance sessions.

4. Program Explanation & Guidance

• Explain program features, curriculum, benefits, certification value, and career outcomes.
• Clearly articulate ROI, international recognition, and career progression benefits.
• Address queries, objections, and concerns professionally and empathetically.

5. Process Management & Follow-ups

• Ensure timely follow-ups, documentation, enrollment processing, and on boarding coordination.
• Maintain accurate CRM updates and lead tracking.

Key Skills & Competencies

• Strong Career Counselling & Student Engagement Skills
• Excellent Communication & Interpersonal Skills
• High empathy, listening, and consultative approach
• Target-driven mindset with ethical counselling standards
• CRM & Lead Management Tools exposure

Preferred Candidate Profile

• 2 – 6 years of experience as a Career Counsellor / Academic Counsellor / Programme Counsellor / Education Consultant / Inside Sales (Ed Tech).
• Experience in counselling working professionals preferred.
• Exposure to international programs / UAE market / professional certifications is a strong advantage.
• Strong English communication skills (verbal & written).

Work Conditions

• Work Location: Bangalore (Onsite)
• Work Days: 6 Days (Monday–Saturday OR Sunday–Friday) Decided by Hiring Manager
• Shift Timings: As per UAE market working hours (day shift )

Compensation & Benefits

• Attractive Fixed Salary + Performance Incentives
• Career growth in a global EdTech organisation
• International exposure to UAE & Middle East professional education markets

      Interview Process :

  1 . Virtual Discussion

  2  Face-to-face discussions ( Assignment round )

 3  HR Discussion

Thanks & Regards

HR Team

Learners Point Academy

Job Description

Phonologies is seeking a Senior Data Engineer to lead data engineering efforts for developing and deploying generative AI and large language models (LLMs). The ideal candidate will excel in building data pipelines, fine-tuning models, and optimizing infrastructure to support scalable AI systems for enterprise applications.

Role & Responsibilities

• Data Pipeline Management: Design and manage pipelines for AI model training, ensuring efficient data ingestion, storage, and transformation for real-time deployment.
• LLM Fine-Tuning & Model Lifecycle: Fine-tune LLMs on domain-specific data, and oversee the model lifecycle using tools like MLFlow and Weights & Biases.
• Scalable Infrastructure: Optimize infrastructure for large-scale data processing and real-time LLM performance, leveraging containerization and orchestration in hybrid/cloud environments.
• Data Management: Ensure data quality, security, and compliance, with workflows for handling sensitive and proprietary datasets.
• Continuous Improvement & MLOps: Apply MLOps/LLMOps practices for automation, versioning, and lifecycle management, while refining tools and processes for scalability and performance.
• Collaboration: Work with data scientists, engineers, and product teams to integrate AI solutions and communicate technical capabilities to business stakeholders.

Preferred Candidate Profile

• Experience: 5+ years in data engineering, focusing on AI/ML infrastructure, LLM fine-tuning, and deployment.
• Technical Skills: Advanced proficiency in Python, SQL, and distributed data tools.
• Model Management: Hands-on experience with MLFlow, Weights & Biases, and model lifecycle management.
• AI & NLP Expertise: Familiarity with LLMs (e.g., GPT, BERT) and NLP frameworks like Hugging Face Transformers.
• Cloud & Infrastructure: Strong skills with AWS, Azure, Google Cloud, Docker, and Kubernetes.
• MLOps/LLMOps: Expertise in versioning, CI/CD, and automating AI workflows.
• Collaboration & Communication: Proven ability to work with cross-functional teams and explain technical concepts to non-technical stakeholders.
• Education: Degree in Computer Science, Data Engineering, or related field.

Perks and Benefits

• Competitive Compensation: INR 20L to 30L per year.
• Innovative Work Environment for Personal Growth: Work with cutting-edge AI and data engineering tools in a collaborative setting, for continuous learning in data engineering and AI.

ABOUT US. (https://www.ashnik.com/" target="_blank">https://www.ashnik.com/)

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

• Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
• Experience of working in a production support environment
• Engineering or Equivalent degree
• Passion for open-source technologies is desired

ADDITIONAL SKILLS

• Install & Configure PostgreSQL, Enterprise DB
• Technical capabilities PostgreSQL 9.x, 10.x, 11.x
• Server tuning
• Troubleshooting of Database issues
• Linux Shell Scripting
• Install, Configure and maintain Fail Over mechanism
• Backup - Restoration, Point in time database recovery
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

• Monitoring database performance
• Optimizing Queries and handle escalations
• Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
• Implement security features
• DR implementation and switch over

LOCATION: Pune 
Experience: 2 yrs plus

• 3+ years’ experience in manual and automated QA for Web, iOS, and Android
• Analyzing user’s stories and/use cases/requirements for validity and feasibility
• collaborate closely with other team members and departments
• Can be able to write all test cases independently
• execute all levels of testing (System, Integration, Regression, and Security)
• Be proactive in identifying issues, deep dive, troubleshoot, communicate to stakeholders and escalation of issues and providing status reports
• Sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential
• Design and develop automation scripts when needed

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies
• Maintain all local software and hardware licensing to ensure conformance.
• Support determination of local and customer needs for yearly budgeting process and request for proposal processes.

• Any B.Tech / BE graduate
• Minimum 3+ years of experience into IT system administration
• A working knowledge of IT operating systems, particularly Windows, IOS
• Hands on experience of installing IT hardware and software
• Strong communication skills

• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Experience with Firewall management
• Handling LAN / WAN networks an coordinating with ISPs
• Working with vendors for purchasing / renting laptops and desktops.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude

Chennai

Certification required-
DP-100/DP-200/AZ-900 Cetification Mandatory
Requirements:

1. 3+ years of hands-on experience in Azure Databricks platform .Delta lake, Time travel design patterns. Lambda Data Architecture
2. Experience in Azure Cloud Platform. (ADLS, Blob , ADF ).
3. Understanding of big data file formats like JSON, Avro, Parquet and other prevalent big data file formats
4. Experience with Python, PySpark, Scala, Spark to write data pipelines and data processing layers
5. Demonstrate expertise in writing complex, highly-optimized SQL queries across large data sets
6. Experience with Data Governance ( Data Quality, Metadata Management, Security, etc.)
7. Strong SQL skills and proven experience in working with large datasets and relational databases.
8. Understanding Data Warehouse design principles (Tabular, MD).
9. Experience in working with big data tools/environment to automate production pipelines
10. Familiarity with Azure Synapse and Snowflake
11. Experience with data visual analysis and BI tools (matplotlib  and Power BI)

• Sales and marketing of travel related products and services to various corporate and business houses.
• Corporate relationship build up
• Business Development

• Graduation : Graduation ( Any)
• Fluent in English
• Shall be smart, dynamic and motivated
• Willing to travel.
• 2-6 years of experience in travel industry / corporate sales (preferable).
• Compensation :
• Salary - As per Industry Standard.
• Benefits - Incentive, Mobile bills and Convenience, Health Insurance (post confirmation)