Customer Care Executive

Hi,

Title                            : Accessibility Testing

Experience                 : 4 to 5 Yrs

Location                     : Chennai

Type of hire               : Person with Disabilities (PWD) and Non PWD

Employment Type     : Full Time

Notice Period             : Immediate Joiner

Working hours           : 09:00 a.m. to 06:00 p.m.

Work Days                 : Mon - Fri

Job Description:

We are looking for an experienced Accessibility Tester with 4–5 years of hands-on experience in web and mobile accessibility testing. The ideal candidate should have strong expertise in WCAG compliance, assistive technology testing, functional validation, and usability evaluation to ensure digital products deliver inclusive and accessible user experiences

Key Responsibilities

• Perform comprehensive accessibility testing for web and mobile applications.
• Evaluate applications against WCAG 2.1 / 2.2 (AA level), ADA, and other relevant accessibility standards.
• Conduct manual and automated accessibility testing using industry-standard tools.
• Perform assistive technology testing using screen readers (NVDA, JAWS, VoiceOver, TalkBack).
• Validate keyboard-only navigation, focus order, and focus visibility.
• Conduct functional validation to ensure business and accessibility requirements are met.
• Execute usability testing focusing on users with visual, auditory, motor, and cognitive disabilities.
• Identify, document, and track accessibility defects with clear reproduction steps, WCAG references, severity classification, and remediation guidance.
• Prepare detailed accessibility audit reports and support compliance documentation
• Collaborate with developers, designers, product teams, and QA to resolve accessibility issues.
• Validate fixes and perform regression accessibility testing.
• Participate in accessibility reviews during design and development phases.

Technical Skills Required

Accessibility Expertise

• Strong knowledge of WCAG 2.1 / 2.2 guidelines and success criteria mapping.
• Good understanding of ARIA roles, semantic HTML, accessible forms, dynamic components, and focus management.
• Experience testing across different disability types (visual, auditory, motor, cognitive).
• Knowledge of Section 508 and other accessibility regulations (preferred).

Testing Skills

• Strong experience in functional testing and validation.
• Hands-on experience in usability testing methodologies.
• Experience preparing structured defect reports and accessibility audit documentation.
• Ability to classify issues based on severity (Critical / Major / Minor).

Tools & Technologies

·      Experience with accessibility testing tools such as Axe, WAVE, Lighthouse.

·      Hands-on experience with screen readers (NVDA, JAWS, VoiceOver, TalkBack).

·      Experience testing mobile accessibility using platform-native accessibility tools on iOS and Android.

·      Basic understanding of HTML, CSS, and JavaScript

Preferred Qualifications

• IAAP Certification (CPACC / WAS / CPWA) – Good to Have.
• Experience working in Agile / Scrum environments.
• Experience in enterprise-level accessibility audits.
• Exposure to mobile accessibility testing on iOS and Android platforms.

Key Competencies

• Strong attention to detail.
• Analytical and problem-solving skills.
• Ability to interpret accessibility standards and apply them practically.
• Effective communication skills for client and stakeholder interactions.
• Passion for inclusive design and digital accessibility.

Accessibility & Inclusion Statement

We are committed to creating an inclusive environment for all employees, including persons with disabilities. Reasonable accommodations will be provided upon request.

Equal Opportunity Employer (EOE) Statement

Ampera Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Thanks,

Kavitha Udhay

Location: Noida (Work from Office)

Experience: 5+ Years

Working Hours: 12:00 PM – 9:00 PM IST

About the Role

We are looking for a Zoho Expert Developer who has hands-on experience building applications and products from scratch on the Zoho ecosystem. The ideal candidate should deeply understand Zoho’s architecture, be comfortable with custom development, and be capable of owning end-to-end solution design, development, and training.

This is a senior, individual-contributor role with strong ownership and mentoring responsibilities.

Key Responsibilities

Design, develop, and deploy custom applications and products on Zoho (from scratch)

Work extensively on Zoho Creator, Zoho CRM, Deluge scripting, APIs, and integrations

Build scalable workflows, automations, custom modules, and extensions within Zoho

Integrate Zoho with third-party systems using REST APIs and webhooks

Understand business requirements and translate them into robust Zoho solutions

Optimize performance, security, and data architecture within Zoho apps

Provide technical guidance and training to internal teams and junior developers

Participate in solution discussions with clients and internal stakeholders

Create technical documentation, best practices, and reusable components

Required Skills & Experience

5+ years of hands-on experience working on Zoho platform

Proven experience building Zoho apps/products from scratch

Strong expertise in:

Zoho Creator

Zoho CRM (customization & extensions)

Deluge scripting

Zoho APIs & integrations

Experience with complex business logic, automation, and workflows

Strong understanding of Zoho architecture and limitations

Ability to debug, optimize, and enhance existing Zoho solutions

Excellent communication skills in English (verbal and written)

Comfortable explaining technical concepts and training others

Experience working directly with clients or business stakeholders is a plus

Good to Have

Zoho certifications

Experience with Zoho One ecosystem

Exposure to product-based or SaaS development

Experience mentoring or leading small technical teams.

Job Summary:

The Head of Operation and Cross-Sell will be responsible for streamlining sales processes, managing client onboarding, ensuring compliance, handling financial reconciliations, deepening client relationships and supporting the sales team with strategy and execution. This role will bridge the gap between sales, operations, and marketing to drive efficiency and revenue growth.

Key Responsibilities:

1. Business & Sales Support:

·      Manage existing clients and onboard new clients.

·      Develop and execute client plans, including:

o  Financial plans

o  Investment strategies

o  Customized acquisition strategies

·      Support business expansion by identifying key partnerships and growth opportunities.

2. Sales Operations & Compliance:

·      Oversee sales workflows and processes for seamless execution.

·      Ensure compliance with regulatory requirements (AMFI, IRDAI, Licenses, KRA, etc.).

·      Support documentation and approvals for financial products and services.

3. Financial & Account Management:

·      Handle revenue tracking, invoicing, and collections.

·      Manage cash flow projections and reconciliations.

·      Follow up on pending payments and ensure financial compliance.

4. Partnerships & B2B Collaboration:

·      Identify and manage new tie-ups with partners.

·      Strengthen relationships with existing stakeholders.

·      Oversee documentation, agreements, and compliance for partnerships.

·      Develop B2B opportunities, including corporate tie-ups and financial wellness programs.

5. Deepening of Client Relationship

·      Interact with the existing clients to identify their investment mindset and offer customised solutions 

·      Strengthen relationships with existing clients

·      Cross-sell and up-sell investment products to the existing clients by understanding and identifying their needs

·      Responsible for the robust growth of AUM and Revenue from the existing client portfolio

6. Strategic Planning & Marketing Support:

·      Assist in the development of new products and services.

·      Support corporate strategy and marketing initiatives.

·      Collaborate with the marketing team on lead generation, branding, and sales campaigns.

Key Skills & Qualifications:

·      Master’s degree in Business, Finance, Marketing, or related field.

·      10-12 years of experience in sales operations, financial planning, or business development in the Mutual Fund / Wealth Management / Insurance industry

·      Strong analytical skills and ability to interpret financial data.

·      Experience in managing partnerships and compliance documentation.

·      Proficiency in CRM tools and sales analytics software.

·      Excellent communication, negotiation, and leadership skills.

Why Join Us?

·      Be part of a fast-growing, dynamic company with a collaborative work culture.

·      Exposure to strategic business development and sales operations.

·      Work with a collaborative team that values innovation and efficiency.

·      Opportunity to lead a critical function and shape the future of our sales operations.

·      Exposure to cutting-edge sales technology and processes.

If you are a strategic thinker with a passion for sales operations and a proven track record of success, we invite you to apply and be part of our team!

Key Responsibilities:

 Client Relationship Management:

o Build and maintain long-term relationships with clients.

o Understand client needs and deliver personalized, high-quality mental health

services.

 Communication and Resource Development:

o Develop, improve, and structure information and communication tools for MHFA

offerings, specifically for B2B clients.

o Ideate, design, and implement communication tools and programs to support

Mental Health First Aiders (MHFAiders) and strengthen the MHFAiders community.

 Program Promotion and Coordination:

o Promote and coordinate initiatives such as the MHFAI Awards Program and

MHFAiders Chat community.

o Plan and manage webinars, events, and activities to advocate for mental health first

aid in workplaces and educational institutions, engaging prominent stakeholders.

 Market Engagement and Support:

o Support the sales and marketing team by handling technical discussions with

prospective clients.

o Stay updated on developments in the mental health sector, including government

initiatives and market trends.

 Training and Delivery:

o Learn and deliver MHFA programs to various audiences.

 Strategic Contribution:

o Contribute to the strategic planning and implementation of MHFA India’s work plan.

o Undertake additional responsibilities as required by management.

Qualifications and Requirements:

Experience:

 3–5 years of professional experience in mental health counseling, corporate wellness, or

related fields.

Education:

 Master’s degree in Counselling Psychology, Applied Psychology (preferably with HR

specialization), or Social Work.

Skills and Knowledge:

 Strong proficiency in mental health training for adults.

 Expertise in content development for mental health awareness programs.

 Experience working in structured or organized groups is highly desirable.

Key Competencies:

 Effective communication and relationship-building skills.

 Strategic thinking and planning capabilities.

 Knowledge of mental health market trends and government policies.

 Ability to design and implement engaging programs and events.

Responsibilities and Duties:

● Java/Java EE application development while providing expertise in the full software development

life cycle, from concept and design to testing.

● Contribute to all phases of the development life cycle

● Write well designed, testable, efficient code

● Ensure designs are in compliance with specifications

● Prepare and produce releases of software components

● Support continuous improvement by investigating alternatives and technologies and presenting

these for architectural review

Required Skills:

● Should have strong knowledge of Core Java and OOPS concepts

● Sound knowledge of Web application development fundamentals and have worked on Servlets,

JSP and any MVC framework

● Strong analytical and reasoning skills and ability to learn and unlearn new technology on back

end as well as on front end

● Ability to understand functional and requirement specifications and transform them to solution

● Understand the client’s problem domain and suggest and implement solution which brings value

to the business

● Can estimate, develop and deliver project from start to end

● Should have professional service experience with any product

● Experience working with onshore team and ability to communicate with clients and stakeholders

● Ready to travel onshore

● Sound knowledge of RDBMS

● Can communicate well with clients and collaborate with cross functional team to deliver high

quality deliverable

● Should have knowledge of Agile/Scrum methodology

● Ability to work on microservices

Why Work at Staunchsys:

● Family Health Cover & Accidental Insurance

● Constant Learning

● Competitive Pay

● Flexible work timings

● 5 days working

● Complimentary Lunch & Snacks

● Personal accident insurance policy

● Encashment facility for both PL & SL

• He should hire marketing candidates in his district both physically and digitally.
• He will recruit potential candidates for Block Sales Manager and District Sales Manager.
• He will physically screen, verify and scrutinize prospective candidates on field and then forward the same to the company’s HR cell if found eligible.
• He shall be responsible to make them aware of their job role and responsibilities.
• He shall be responsible to send eligible candidates to this office through the HR Coordinators.
• Other Field recruitment processes as and when instructed.