Customer Care Executive

Key Responsibilities:

• Build and maintain scalable web applications for MRO services, from front-end interfaces to back-end systems.
• Collaborate with cross-functional teams to understand client needs and translate them into technical solutions.
• Create efficient back-end systems with languages Java and integrating APIs and databases.
• Working knowledge of Relational Databases, SQL, and ORM tools like Hibernate / JPA.
• Debug and resolve issues related to performance, memory usage, and latency.
• Develop user-friendly front-end features using HTML, CSS, JavaScript, and frameworks React or Angular.
• Implement unit and integration tests and follow Test-Driven Development (TDD) where applicable.
• Familiarity with Java/JEE concepts (exception handling, collections, memory basics).
• Experience in developing backend services for web applications.
• Basic understanding of CI/CD pipelines and deployment processes.
• Knowledge of security concepts (JWT, OAuth2, authentication/authorization).
• Ensure smooth workflows by optimizing code, reducing delays, and upholding quality standards.
• Support ongoing inquiries by troubleshooting and enhancing existing applications.
• Prepare for increased demand by integrating expeditors and third-party inspection (TPI) tools within the next month.
• Stay updated on industry trends and emerging technologies to keep our solutions cutting-edge.

Qualifications:

• 2+ years of full stack development experience, ideally in industrial or service-based applications.
• Proficiency in back-end tech (Python/Java/Node.js, REST APIs) and front-end tech (HTML, CSS, JavaScript, React/Angular/NextJs)
• Experience with database management (MySQL, MongoDB, etc.) and server-side operations.
• Familiarity with MRO services or industrial workflows is a plus.
• Strong problem-solving skills and eagerness to learn new tools and processes.
• Ability to work in a team and adapt to fast-paced environments.

We are looking for an experienced Full Stack Web Developer Trainer to deliver hands-on training in front-end and back-end technologies. The role involves teaching modern web development concepts, mentoring learners, and guiding them through real-world projects.

Courses Covered

• Web Fundamentals (HTML5, CSS3, Responsive Design)
• JavaScript & ES6+
• Front-End Frameworks (React / Angular / Vue)
• Backend Development (Node.js & Express / Django / Java)
• Database Management (MySQL, PostgreSQL, MongoDB)
• RESTful APIs & Authentication
• Version Control (Git & GitHub)
• Deployment & Cloud Basics
• Web Security Best Practices
• Real-World Projects & Capstone Project

If you want, I can make it:

• Beginner-friendly
• MERN stack only
• Short bullet list
• Syllabus-style with duration

Intro

We are OMP, a game changer that optimizes supply chains of the world’s leading companies with our very own smart software and services.

Are you a committed bug-hunter who gets a kick out of uncovering those hard-to-find flaws? Are you passionate about improving the quality of software by breaking down what other team members build? And do you have an inquisitive mind that enjoys keeping up with rapidly changing technologies?

Well, we have the job for you! Read on to learn more.

Profile

• A bachelor's or master’s degree or similar by experience in the field of supply chain solutions.
• At least 6 years of experience in a software testing role that included testing methodologies, tools, and processes, and writing clear, concise, and comprehensive test plans and test cases.
• A solid technical IT background.
• A passion for improving the quality of software products.
• The ability to work in a structured way and follow procedures, while simultaneously keeping a clear overview at all times.
• An eagerness to learn combined with resilience to time pressure.
• The ability to work independently and a willingness to proactively improve the efficiency of testing.

Job Description 

As a Quality Assurance Test Engineer, you define comprehensive, detailed, and well-structured test scenarios and cases. You write functional and technical design documents according to quality assurance testing methodologies.

You are responsible for:

• Designing, developing, and executing automation scripts using different tools and languages, to perform web API, UI, load tests, and continuous integration testing.
• Accurately estimating the priority level and difficulty of the required testing and planning accordingly.
• Continuously optimizing and extending our test environments.
• Tracking bugs and documenting your actions, while continuously communicating with all parties involved such as software engineers, project managers, and consultants.

Bonus Points (Profile)

• Working experience with web applications and continuous integration testing (Docker, Jenkins, Git).
• A certificate in software testing (ISTQB).

Soft Skills

• Problem solving
• Communication
• Teamwork
• Pragmatic
• Passionate

Hard Skills

• Automation testing
• JavaScript or Python
• Oracle / SQL
• Git / Jenkins
• REST API

Strong in MS SQL.

Strong in Performance tuning, Troubleshooting, Dubugging, Query Optimization

.net exposure will be good to have.

3+ Years in SSRS & SSIS

Excellent Skills in Writing Stored Procedures, Functions,Triggers,queries, Scripts etc

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.

Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

 Your Opportunity:

As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.

 Your Responsibility:

1. Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
2. Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
3. Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
4. Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
5. Work with cross-functional teams to address all technical dependencies
6. Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
7. Actively participate in technical innovations, external presentations, technical publications etc.
8. Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
9. Deploy and monitor products on Cloud platforms

 Our Ideal Candidate:

You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

 Your Qualifications:

1. 11+ years of experience as an Engineer
2. Ability to work with teams in a collaborative and productive manner
3. Strong computer science fundamentals in data structures and algorithms
4. A self-motivated learner and builder with strong customer focus and obsession with quality

 Must-Have:

1. Strong Expertise in Backend Technologies- Java, Spring Boot, etc 
2. Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
3. Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
4. Hands-on in Architecting and developing large scale applications
5. Hands-on debugging skills
6. Design for performance, scalability, fault tolerance and high availability

 Good to have:

1. Experience in Client-side technologies such as jQuery
2. Experience in Front End Technologies is good to have (Javascript, React)
3. Experience with Storage systems - NoSQL (Cassandra/MongoDB)
4. Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features

  Behavioural traits: 

1. Excellent communication and technical leadership skills
2. Can-do attitude to take BIG problems by their horns and solve them
3. Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
4. Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

nurture.farm is looking for an web developer who is eager to have an impact on the future of sustainable agriculture

around the globe.

Our Company

At nurture.farm, we are putting the farmer at the center of everything we do. We are building a more resilient and sustainable farming ecosystem by reducing risks and improving the quality of life for the farmers and their families through digitization of the farming life cycle, financial inclusion of the farming community, and affordable timely access to products, technologies, advisory and services. We are a technology-led organization, focused on bringing scalable and sustainable solutions to the farming ecosystem. We are a young entrepreneurial startup that wants to learn, create and adapt every day. We aspire to create a happy and productive workplace for our employees, that embodies respect and transparency in every part of the organization.

What you’ll do

• To build next-generation web applications that are efficient and modular.
• Work closely with designers to implement versatile front-end solutions and new features while pushing the limits of what a browser can do.
• Actively look into UI performance of the features which he/she will be developing and consider them during designing of the feature.

What we’re looking for

• B.Tech Computer Science, or similar field of study, or equivalent practical experience.
• Deep expertise in JavaScript, UI design patterns, and developer tools.
• Minimum 1yr of experience with libraries and frameworks such as React, etc.
• Extremely detail oriented to strive for pixel perfection across all browsers.
• Passionate about implementing elegant User Interfaces.
• Knowledge of patterns like Flux, Redux is a plus.
• Understanding of agritech domain and application of technology in farming (Preferable)

Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

• Working on Executive Leadership Talent Needs (Senior Management) for reputed
• clients across the technology sector. The role involves extensive Industry Mapping and
• organization research, Executive research, Organization structures, Talent mapping,
• and various modes of Headhunting.
• Client engagements, Candidate management, Sourcing, Screening, interviewing and
• assessing candidates.
• Meeting Future technology leaders face to face and building a relationship with them
• Source candidates using databases, social media, etc. Evaluate resumes and applications
• Assume responsibility of pre-interview screening
• Match the most suitable candidates for different positions. Foster a good relationship with
• the clients.
• Facilitate and finalize agreements between candidate and employer