Customer Care Executive

We're Hiring For Delivery Manager (Trading)

Location:Banaglore

About Us

Tradelab Technologies is a leading FinTech and capital markets technology company,headquartered in India, which develops high-performance software solutions for stock brokers,trading platforms, and financial institutions. Founded in July 2012 and incubated by a specialR&D cell at IIT Kharagpur, we are at the forefront of building the next generation of tradingtechnology. Our product portfolio includes advanced trading terminals, order-managementsystems (OMS), risk-management systems (RMS), low-latency exchange platforms, multi-cryptowallet solutions, and KYC/Compliance systems. We are defined by our commitment to "lowlatency," "high performance," and "real-time" systems that power the industry.

Role

We are seeking an accomplished Delivery Manager to lead the successful implementation anddelivery of Tradelab's mission-critical trading technology solutions to enterprise clients. You willbe responsible for managing the complete delivery lifecycle—from project planning andresource allocation to client onboarding and post-deployment support—ensuring that our OMS,RMS, trading terminals, and wallet solutions are deployed on time, within scope, and to thehighest quality standards.

Key Responsibilities

● Manage end-to-end delivery of Tradelab's product implementations including tradingterminals, OMS, RMS, exchange connectivity platforms, and crypto wallet solutions

● Lead cross-functional delivery teams including developers, QA engineers, architects,and support personnel to execute complex deployment projects

● Define project scope, timelines, resource requirements, and risk mitigation strategies incollaboration with clients and internal stakeholders

● Serve as the primary point of contact for enterprise clients duringimplementation,ensuring clear communication and expectation management

● Coordinate technical integration activities with client IT teams, exchanges, clearingsystems, and third-party vendors

● Oversee UAT planning and execution, ensuring comprehensive testing of tradingworkflows, risk controls, and compliance requirements

● Monitor project health through KPIs and metrics, proactively identifying and resolvingbottlenecks and risks

● Manage change requests and scope variations while maintaining project profitability andclient satisfaction

● Drive continuous improvement initiatives to optimize delivery processes andmethodologies

● Ensure adherence to regulatory and compliance requirements during systemdeployments

● Facilitate knowledge transfer and training sessions for client teams post-deployment

Skills & Experience

● 6-10 years of experience in project/delivery management, with a proven track record ofsuccessfully delivering enterprise software solutions

● Prior experience in the FinTech or Capital Markets industry is mandatory

● Strong understanding of trading systems architecture, order management, riskmanagement, and exchange connectivity

● Expertise in agile and waterfall project management methodologies with relevantcertifications (PMP, Scrum Master, SAFe) preferred

● Demonstrated ability to manage multiple concurrent projects with competing prioritiesand dependencies

● Excellent stakeholder management skills with experience handling C-level clientinteractions● Strong technical acumen to understand system architectures, integration requirements,and deployment complexities

● Proficiency with project management tools such as Jira, MS Project, or similar platforms

● Outstanding communication, negotiation, and conflict resolution skills

● Experience managing geographically distributed teams and working in fast-paced,dynamic environments

● Bachelor's degree in Engineering, Computer Science, or related field; MBA or advanced degree is a plus

Why Join Us?

Join a pioneering technology company that is revolutionizing the capital markets infrastructure.At Tradelab, you'll have the opportunity to work on cutting-edge, high-performance tradingtechnology that powers some of the most demanding real-time systems in the financial industry.Born from IIT Kharagpur's innovation ecosystem and backed by over a decade of domainexpertise, we offer an environment where your contributions directly impact the future of tradingtechnology. Be part of a high-growth FinTech journey where innovation meets execution.

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

Job Description:

• Configure and maintain database servers and processes
• Monitor the system's health and performance
• Ensure high levels of performance, availability, sustainability, and security
• Analyze, solve, and correct issues in real-time
• Provide suggestions for solutions
• Refine and automate regular processes, track issues, and document changes
• Assist developers with query tuning and schema refinement
• Provide on-call support for critical production systems
• Perform scheduled maintenance and support release deployment activities after hours
• Basic knowledge of SSRS, SSIS, and Postgres will be added advantage.

• Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
• Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
• Ability to multi-task/handle several projects effectively and deliver within timeline
• Peer Reviews the test cases, understands the Test Plan and write Automation test cases
• Able to write Scripts in languages like Java, Ruby, Python, etc.,
• Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
• Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
• Define onboarding documents for technology and domain for the teams
• Train/Mentor and evaluate juniors on testing specializations
• Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
• Perform cross Browser / device compatibility testing using automation
• Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
• Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization

• Excellent communication (verbal and written) - Articulates clearly, concisely  and with context at all times, High confidence and assertiveness skills
• Has a cordial work relationship with peers and manager
• Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
• Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
• Open to working across projects and technologies, Good analytical and logical skills
• Understands requirements quickly and accurately
• Proactively thinks through the solution and seeks clarification before coding
• Explores the root causes of problems before taking action
• Quickly learns the latest developments in technology and is able to apply it to the projects
• Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
• As a QA person - Show extreme attention to details and nuances

Full Stack Engineer Role

🏘 Why Propacity?

In a country like India where every Indian aspires to have a home which provides both emotional & financial stability. Typically, real estate brokers are responsible for closing transaction for buyers, and sellers. In fact, the data suggests > 90% transactions occur via 1.5 million real estate brokers.

Unfortunately, real estate brokers are having a painful time managing their business on their own. This is leading to awful customer experience for buyers, and sellers.

Propacity is creating a platform which empowers real estate brokers to create trustworthy experience for Indians customers looking to invest their life savings.

🏚 What does Propacity Platform do?

• Solve for lead generation, lead management, market insights, growth opportunities, and more
  
  
• The platform makes the broker more efficient, more data informed, increases his income, and enables him to engage better with customer.

💛  Team Propacity

Started in 2020, we are of one of India's fastest-growing PropTech startup. We are a team of startup heroes, technology enthusiasts, product makers and business operators who want to create trustworthy real estate experience for Indians investing their lifesavings in the real estate.

Currently, working with over 200+ real estate brokers in 20+ Indian Cities.

Our team is super passionate, customer obsessed and extremely supportive of each other.

🚀 Why join us?

As a Full Stack Founding Engineer, you will be responsible for the technical implementation of Propacity Platform with other A+ Engineers

We are redefining the real estate industry. It will be hard and there are a ton of challenges facing us. However, with the right mindset, strategy, and the world-class team that we’re building, we know we can push the world forward, and build the biggest business imaginable.

 👩🏽‍💻👨‍💻 YOUR ROLE 

• Develop code for the Propacity Platform
• Collaborate with the product & design team for making decisions based on your codebase expertise
• Own the development process from the architecture stage till the product is shipped
• Promote code quality, new technologies, and architectural design within the company
• Work and develop a team of engineers who can ship fast
• Have fun collaborating with your team, and communicate as much as you can

✅  Should Have Expertise:

• Experience: You have 3+ years of professional product development experience with MERN Stack :  building server applications in Node.js along with JS Frameworks, system design.

• Server expertise: Good experience with deploying applications on AWS & devops

• Databases: You have in-depth knowledge of RDMS as well as no-sql databases and are capable of designing scalable database models based on the product and security requirements. You have also experience with in-memory databases such as Redis and queuing frameworks for running tasks asynchronously.

• Front end expertise: Good understanding of React.js, frameworks, and libraries

• CS Fundamentals: You possess strong computer science fundamentals: data structures, algorithms, API’s, micro-services, distributed systems, and information retrieval.

• 3rd Party API integrations: API Integrations for fb, Instagram, google ads & more into our product

• Github: You have some JS projects/products on GitHub Repository that are worthy of public view.

• Product focused: You take pride in building innovative and shipping fast

• Problem solver: You excel at understanding and solving complex problems. You have great attention to detail.

• Quality communicator: You can break down tricky topics in writing and work with the team together

• Feedback: You are humble, kind, and are open to product feedback

• Location: Remote/New Delhi

✅  Good to Have:

• Automated Tests: Automated Tests to test the Restful API’s

• Design Basics: Basic understanding of the Figma Tool

• Mobile Applications: Basic Understanding of app. development via React Native 

 🤙  OUR HIRING PROCESS

Yes, we make sure every candidate who joins Propacity brings in the right DNA, has growth mindset, maximises peer-to-peer learning, ownership oriented and enjoys building tech products. 

Step 1: You apply for the job at Propacity

Step 2: Short Intro Call with the Founder(s)

Step 3: Technical Interview Round(s)

Step 4: Evaluation of your Technical Expertise

Step 5: Founder Round for DNA Check

Step 6: Job offer rollout

Step 7: Join the Team Propacity & start building

🎁  PROPACITY BENEFITS 

🕰 Generous Office Timings 

• Flexible working hours
• Flexible Leave Policy

✍️ Investing in Your Growth 

• Mentoring by top industry talent
• Working Directly with the Founders
• Shared Learning with Super Smart Team Members
• Ownership to build products and teams

💰 Financial Success 

• Company ESOPS
• Expected CTC : 18 - 25 Lakhs per annum

What does this role hold for you…??

• Help define Technical Roadmap and own the entire product delivery end to end
• Work very closely with various business stakeholders to drive the execution of multiple business plans and technologies.
• Improve, optimize and identify opportunities for efficient software development processes
• Hire, Develop and Retain a strong team of engineers.
• Keep abreast of the changes in the industry and champion new technologies and development processes within the team
• Thinking backward from a customer POV and relentlessly pursuing the customer's cause in tech and product decisions

 Apply if you have…

• Graduation/Post Graduation degree in Computer Science (IITs, IIITs and NITs preferred)
• 7-10 years of strong experience in JAVA(Spring/Hibernate/JPA/REST), JavaScript,
• NodeJS with good exposure to MySQL
• Experience with AWS, Microservices, Caching, Performance Optimization, Nginx, Solr, Redis, Redshift
• Experience working with agile teams and making rapid decisions in a dynamic and disruptive environment
• 2+ years of leading and managing a team consisting of the backend, frontend and QA.
• Hands-on writing and reviewing code
• Exceptional design and architectural skills.
• Strong communication skills.
• High motivation to work in a fast-paced, dynamic, collaborative team environment

Know more about us…

PHP, HTML, CSS, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL, MYSQL, MVC FRAMEWORK.

Responsibilities:

• Design and build advanced applications
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Able to understand and create Documentation according to Client requirement.

Requirements:

• Ability to write clean, commented and maintainable code.
• Proven track record in designing, architecting, developing enterprise class products and solutions.
• Good understanding of MVC frameworks.
• Good understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Desired experience in PHP.
• Understanding accessibility and security compliance.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system.
• Management of hosting environment, including database administration and scaling an application to support load changes.
• Data migration, transformation, and scripting.
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
• Implementing automated testing platforms and unit tests.
• Proficient knowledge of a back-end programming language.
• Proficient understanding of code versioning tools, such as Git.
• Proficient understanding of OWASP security principles.
• Proper understanding of OOPS concepts.
• Creating database schemas that represent and support business processes.
• Understanding of startup culture.
• Good team player, Quick learner.