Customer Care Executive

About Marseer AI

Marseer AI (www.marseerai.com) is a Seattle-based company building an AI-powered marketing intelligence platform for DTC and retail e-commerce brands. The platform combines brand strategy, customer data, automation, and generative AI to help marketing teams drive consistent, data-driven engagement across email, SMS, paid media, SEO, and affiliate channels.

Role Overview

We are looking for an experienced AI Engineer - Full Stack Developer to join the Marseer platform team. This is a dual-track role: you will build and maintain AI agent pipelines, LLM integrations, and RAG-based intelligence systems on the backend, while also owning frontend interfaces that surface insights, recommendations, and campaign outputs to marketing teams and brand operators.

You should be equally comfortable designing multi-step agentic workflows in Python and building clean, responsive product interfaces in React/Next.js. You understand how LLMs behave in production, know how to engineer prompts and tool chains for reliability, and care deeply about the end-to-end user experience.

What You Will Do

- Design and implement multi-step AI agent workflows using LLM orchestration frameworks such as LangChain, LangGraph, CrewAI, or similar.

- Build and maintain RAG pipelines, including chunking strategies, embedding generation, vector store management, and retrieval tuning.

- Integrate with LLM providers such as OpenAI, Anthropic, or others, including prompt engineering, tool/function calling, structured output generation, and context window management.

- Develop AI-driven features such as campaign brief generation, audience recommendations, content variant creation, and performance insight summarization.

- Implement evaluation and observability frameworks to monitor LLM output quality, latency, and cost in production.

- Build frontend interfaces using React and Next.js, including dashboards, agent interaction UIs, campaign builders, and insight surfaces.

- Design and implement RESTful and/or GraphQL APIs in Python (FastAPI or Flask) or Node.js to serve AI outputs to the frontend.

- Integrate frontend with backend AI services, streaming LLM responses, and real-time status updates.

- Work with structured and unstructured marketing data, campaign performance metrics, audience segments, content libraries, and brand strategy documents.

- Integrate with marketing platforms and data sources such as Klaviyo, Google Ads, Meta, and Shopify.

Requirements

- 5-10 years of professional software engineering experience, with meaningful time in both backend and frontend development.

- Proven experience building and deploying LLM-powered applications in production, not just prototypes.

- Strong proficiency in Python for backend and AI development.

- Strong proficiency in React and Next.js for frontend development.

- Hands-on experience with LLM orchestration frameworks such as LangChain, LangGraph, CrewAI, or equivalent.

- Experience building RAG pipelines, vector stores such as Pinecone, Weaviate, pgvector, or similar, embedding models, and retrieval strategies.

- Experience with API design, REST or GraphQL, and backend service architecture.

Strongly Preferred

- Experience designing and building multi-agent or agentic AI systems with tool use, memory, and planning capabilities.

- Familiarity with prompt engineering best practices, structured output generation, and LLM evaluation methodologies.

- Experience with streaming LLM responses and real-time UI updates using SSE or WebSockets.

- Prior work in a SaaS product company shipping production features.

- Familiarity with marketing platforms, e-commerce data, or martech ecosystems.

Good to Have

- TypeScript and modern frontend tooling such as Tailwind CSS or shadcn/ui.

- Familiarity with Snowflake or other cloud data warehouses as data sources for AI pipelines.

- Experience with observability tools for LLM applications such as LangSmith, Helicone, Arize, or similar.

- Understanding of marketing concepts such as segmentation, campaign lifecycle, attribution, and content personalization.

What We Are Looking For

- Availability to work US business hours; overlap with US Eastern or Pacific timezone is required for client collaboration and team standups.

- Strong written and verbal English communication.

- Product sense and ownership mindset.

- Comfort with ambiguity in non-deterministic LLM-powered systems.

- Collaborative working style across engineering, design, and client-facing functions.

What We Offer

- Competitive compensation based on experience.

- Fully remote role; work from anywhere in India, with Hyderabad-based candidates preferred.

- High-impact work at the frontier of applied AI for marketing and e-commerce.

- Direct exposure to real brand problems, real data, and real production AI systems.

- A small, senior team where your architecture decisions matter and your contributions are visible.

Accounts Manager

Location: Lower Parel

Responsibilities

1. Their accounting has to be strong

2. Can operate without accounting system

3. Understand tally and GST

4. Can work independently

5. Know to use excel for PnL making

6. Their fundamentals needs to be strong

7. Independently managing the accounts alone

8. Team Handling

Qualification: Bcom,

Exp: 6-7 years of experience,

Budget: 5-8 lpa

Job Title: Retail Sales Associate / Customer Service Associate – Apparel Retail

Experience: 1–3 years in Apparel / Fashion Retail (Freshers with good communication may also apply)

Job Summary:

We are looking for enthusiastic and customer-focused Retail Sales Associates / Customer Service Associates to join our apparel retail brand. The ideal candidates will be responsible for delivering excellent customer experiences, achieving sales targets, and maintaining the brand’s visual and service standards on the shop floor.

Key Responsibilities:

• Greet customers warmly and assist them in selecting products as per their preferences.
• Provide complete product knowledge and styling suggestions to enhance sales.
• Achieve individual and store sales targets through effective customer engagement.
• Ensure high levels of customer satisfaction through prompt and professional service.
• Maintain store hygiene, stock display, and visual merchandising standards.
• Handle billing, cash transactions, and returns as per company policy.
• Manage inventory and report stock levels to the store manager.
• Handle customer complaints and feedback with a positive attitude.

Key Requirements:

• 1–3 years of experience in Apparel / Fashion Retail (preferred).
• Strong communication and interpersonal skills.
• Pleasant personality with a customer-first approach.
• Basic knowledge of sales, POS systems, and retail operations.
• Team player with a proactive attitude and willingness to learn.
• Flexible to work in shifts, weekends, and festive seasons.

Qualification:

12th Pass / Graduate in any discipline (Diploma in Fashion or Retail Management preferred)

Salary: As per industry standards + Incentives

Joining: Immediate preferred

call us for the interview:

Email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

We are looking for creative and confident interns to join our content team! If you enjoy telling stories, and creating engaging marketing/ educational/awareness content this opportunity is for you.

Selected intern's day-to-day responsibilities include:

1. Conduct market and topic research to create relevant content

2. Make Presentations, Create Excel sheets, Write Scripts for videos etc.

3. Record and deliver high-quality video with basic editing for YouTube, Instagram and other platforms

4. Collaborate with our team and take feedback for revisions and improvements

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 8th Jun'25 and 13th Jul'25

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Access to a personal laptop with reliable internet connectivity

2. Prior experience is not mandatory — we value enthusiasm and a willingness to learn over expertise

What kind of work will you get?

We are looking for a java developer.

Examples of technical tasks:

Working on our backend SDK to implement APIs that will be consumed by the frontend widgets

Designing APIs for different auth recipes

Architecting auth flows

You will also be given non technical tasks like product brain storming, competitor analysis and writing documentation.

Note: Compensation is as per the applicant's geography

Requirements

Well versed in java with 2+ years of professional experience

Familiar with and comfortable working with Web frameworks like FastAPI, Django and Flask

Familiar with HTTP networking in java

Strong understanding of async and sync modes in java

Bonus:

Contributed to open source, or have your own open source repo with a community and many github stars

Built an in-house authentication or authorization solution or worked with solutions such as Keycloak, Auth0, Ory, Okta etc

If you like our project, please star us on https://github.com/supertokens/supertokens-core">Github

Note: Compensation is as per the applicant's geography

Recruitment Process

Initial Filtering

Apply

Technical Interview (1/2) - 1.5 hours

Discussion on your past work, this will involve sharing your work (code and output) via screen share

Architecture discussion and general programming related live code problems.

You will be allowed to use Google throughout the interview and you will be required to have screen share on.

This call will be with the CTO

Technical Interview (2/2) - 1.5 hour

This will involve a discussion to assess the breadth and depth of your technical knowledge and general questions on various technical topics.

You will not be asked to write any code

This call will be with the CTO

Chat with the Co-Founder - 1 hour

This call will involve a general discussion to assess culture fit

Dear Jobseekers,

Greetings from Techmango Technology Services!

Experience: 1 - 4 Years

Positions Open: Business Development Executive

Job Location: Chennai, Madurai, Trichy and Coimbatore/ Remote

Timing: UK Shift

Required skills:

• Experience in working with international clients (Must)
• Should have experience in product demonstration (Must)
• Experience in commercial negotiations (Must)
• Experience in lead generation (Must)
• Experience in cold calling and appointment fixing (Must)
• Knowledge in market analysis and product selling (Good to have)
• Experience in upselling (Good to have)
• Experience in product support & training (Good to have)
• Experience in working on RFP's and implementing POC's (Good to have)
• Capable to interact with customers in Hindi (Must)