Customer Care Executive

3 to 6 years of hands-on experience in full-stack web application development

Strong proficiency in Ruby programming language

Mandatory hands-on experience with Ruby on Rails framework

Strong working experience in React.js and modern frontend development

Solid understanding and practical experience with SQL databases

Good knowledge of HTTP protocol and RESTful architecture

Experience in building scalable, secure, and maintainable web applications

Ability to write robust unit tests and ensure high code quality

Strong analytical, debugging, and problem-solving skills

Familiarity with OWASP principles and web security best practices

Experience working with CI/CD processes and automated testing

Deep understanding of software design principles

Proven ability to collaborate effectively in cross-functional teams

Role Description

This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.

Qualifications

Strong business operations and analytical skills

Experience in providing administrative assistance

Excellent communication skills

Customer service-oriented mindset

Ability to work collaboratively in a team environment

Attention to detail and problem-solving abilities

Proficiency in Microsoft Office Suite

Experience in the software development or digital marketing industry is a plus

Bachelor's degree in Business Administration or related field

Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities

Coordinate with various departments to gather the necessary information and documentation for the submission of tenders

Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met

Communicate with clients and respond to queries during the tendering process

Analyze the tender results and provide feedback to the management for continuous improvement

Maintain close contact with project managers to ensure smooth project initiation, execution, and closure

Contribute to the definition of the scope, objectives, and deliverables of the project

Monitor the progress of the project and provide management and stakeholders with updates

Identification and mitigation of project risks and issues, and escalation thereof as necessary

Review and negotiate contract terms and conditions to ensure alignment with company goals and policies

Monitor contract performance and ensure contractual compliance

Responsible for amending, extending, and renewing contracts

Maintain accurate and up-to-date records of all contracts and related documents.

Process Improvement:

Analyze existing business processes related to tenders and projects, identifying areas for improvement

Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements

Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects

• You have 3+ years of experience using Golang/ Go Programming development language.
• You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
• You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
• Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes

"Urgent Hiring"

BricknBolt is a managed marketplace providing construction services. We are category creators and front-runners in the space. We are solving one of the most complex business problems and creating an ecosystem of trust for the Stakeholders - Customers, Construction professionals and Material vendors. Construction has been a highly unorganized and severely tech-deficit industry globally. We are just not trying to organize but disrupt the industry completely using technology and process - creating the playbook for the industry.

Roles and Responsibilities:

● Leads will be generated in house. Prefixed meetings will be assigned by our Pre Sales team to the respective OS team.

● Process Oriented

● Data centric in approach and come up with smart & efficient processes for amazing customer experience.

● Negotiating payment and pricing

● Developing sales strategies

● Following up on business leads and referrals

● Traveling to various client locations

● Meeting sales targets

● Conducting presentations and product demonstrations

● Work with the Product team and provide the inputs to improve the interface, for better customer support and customer experience.

Desired Candidate Profile:

● Very high energy levels and do whatever it takes to creatively and effectively achieve your goals.

● Experience and passion for engaging with customers, helping to create a culture that fosters perpetual improvement.

● Amazing communication skills.

● Past experience in customer engagement and B2C sales.

● Past experience working in construction or real estate is a plus.

● Willingness to learn

● Open to new challenges.

Feel free to pursue through our careers site www.bricknbolt.com to learn more about us and what life at Bricknbolt is like.

Thanks again for your interest and for investing the time with us!

Industry

• Real State/construction service provider

Employment Type- Full-time.

KEY RESPONSIBILITIES

Develop and manage e-commerce websites, web applications & websites.

Analyze, design, code, debug, test, document & deploy applications.

Participate in project & deployment planning.

Must be a self-starter & be able to work with minimum supervision

Exp. In modules/extensions development/customization.

Exp. In Theme integration/customization.

Exp. In API creation/integration.

KNOWLEDGE AND SKILL

Extensive experience in PHP and MySQL.

Exposure to Magento 2, CMS, and JavaScript frameworks such as jQuery.

Demonstrable knowledge of XML, XHTML, HTML, CSS, Modules i.e. API integration, Payment Gateways, XML with a focus on standards.

Demonstrable source control experience

Senior Team Lead, Software Engineering (96386)

Role: Senior Team Lead

1. Java
2. Microservices
3. Hadoop
4. People Management Skills.

                   
Will be a plus if knowledge on -            

AWS

Location:    Bangalore India – North Gate.