Customer Care Executive

Job Title : IBM MQ Administrator

Experience : 8+ Years

Locations : Bangalore / Pune / Hyderabad

Positions Open : 5

Shift Timings :

• 07:00 AM – 04:00 PM IST
• 02:00 PM – 11:00 PM IST
• 10:30 PM – 07:30 AM IST (Night Shift)

Work Mode : Hybrid (3 Days Work from Office)

Job Summary :

We are seeking experienced and skilled IBM MQ Administrators to join our team.

The ideal candidate will have a deep understanding of IBM MQ, IBM WebSphere, and associated middleware technologies.

This role involves managing and maintaining the messaging infrastructure to ensure secure, efficient, and reliable communication between applications across the enterprise.

Key Responsibilities :

• Administer, monitor, and support IBM MQ infrastructure.
• Manage and troubleshoot IBM WebSphere, Tomcat, JBoss, and Apache environments.
• Configure and maintain AppConnect integrations.
• Perform regular system health checks, maintenance, upgrades, and patch management.
• Monitor message queues, logs, and system performance for timely issue resolution.
• Work in a multi-shift environment and provide on-call support as needed.
• Collaborate with application and infrastructure teams to support deployments and troubleshooting.

Must-Have Skills :

• IBM MQ Administration
• IBM WebSphere
• Apache Tomcat
• AppConnect
• JBoss
• Apache HTTP Server

Good-to-Have Skills :

• IBM WebSphere Application Server (WAS)
• Microsoft IIS

Job Title: Social Media Manager

Location: Koramangala, Bangalore

Industry: B2B SaaS

Job Summary: We are looking for a dynamic and strategic Social Media Managerto lead our digital presence across multiple platforms. This role is pivotal in driving brand awareness, generating qualified leads, and engaging B2B audiences. The ideal candidate is both creative and data-driven, with a strong grasp of platform-specific strategies and a proven track record of growth.

Key Responsibilities:

Content Strategy & Planning

• Develop platform-specific content strategies for LinkedIn, Instagram, YouTube, X, Pinterest, and Facebook

• Align content with campaign goals: brand visibility, lead generation, and user engagement

• Define content pillars (e.g., Education, Promotion, Product Demos, Testimonials) Content Creation & Publishing

• Create and manage diverse content formats—carousels, reels, short videos, memes, explainers

• Oversee content calendar, ensuring consistent and timely publishing across all platforms

• Write compelling copy, captions, and video scripts tailored for B2B engagement Community Management & Engagement

• Engage with followers, respond to queries, and build a loyal community

• Collaborate with sales and marketing teams to support outreach and campaign amplification

• Leverage trends and real-time content to stay relevant and increase reach Campaign Execution & Performance Optimization

• Launch and monitor social campaigns targeting decision-makers in healthcare and sales industries

• Analyze engagement metrics, CTRs, follower growth, and content performance

• Optimize strategies based on insights to boost performance and ROI Team Collaboration & Training

• Manage and mentor social media interns or junior marketers

• Work closely with designers, copywriters, and outreach teams for campaign cohesion

• Contribute to newsletters, product messaging, and multi-channel brand consistency 

·      JavaScript, Typescript

·      Any UI Framework (web components) - primarily React.js

·      Rxjs

·      State Management frameworks - redux

·      Design Patterns

·      Jest / WTR for testing

·      Playwright, cypress - functional tests (good to have)

Igeeks is India's no.1 internship platform with 12000+ internships in Engineering, MBA, Commerce & Management, and other streams. Igeeks is offering industrial internships for B.E /Engineering Students based on Embedded Systems / IOT / Machine Learning in Python / Java / Big Data. Electronics and Communication / Computer Science Engineering / Information Science Engineering / Mechanical Engineering / Electrical and Electronics / Telecommunication Engineering Students can Apply For it. Duration of the internship will be 1 Month / 4 weeks. Limited Seats will be offered.

New Internship batch starts from 8th January 2024

Benefits of Internship :

- Work on projects.

- Exposure to work on current technologies

- Company certification

- Hands on experience

For more information refer official website here: www.igeekstechnologies.com

Our Tech Stack: React.js, Node.js, MongoDB, AWS

https://www.onedigitaltrust.com/">OneDigitalTrust, Inc. is a B2B2C software startup disrupting the traditional estate planning & wellness industry to serve all adult Americans, but especially those that usually cannot afford the traditional methods to protect themselves and their loved ones. 

We are currently recruiting a Sr. Full Stack Engineer to add to our team.

We are looking for a self-motivated, goal-driven individual to help advance their experience and learn from a collaborative environment and help take our company to the next level.

Our platform is an enterprise white-label configurable platform with comprehensive capabilities that sells itself. Our biggest goals are to continue to enhance the capabilities of the platform to meet the needs of the users.

The following would be your responsibilities:

• Assuming full-stack technical delivery of the Company’s SaaS platform under the direction of the CTO; supporting the architecture and development of the product platform;

• Supporting the policies, and procedures of Company’s platform security to adhere to industry­ standards and as may be requested in case of security audit requests;

• Helping in the creating/management of the Development, Testing (QA) and Production architecture, standards processes and procedures for the product/platform;

• Helping improve the technical team's processes as per our retrospective learnings and best practices;

• Estimating bug/feature implementation tasks to help with sprint/release planning

• Experience with creating, and maintaining third-party integration partner's technical relationships and APIs integration; including handling issues, version changes, and impacts to the platform;

• Delivering and Maintaining our continuously enhanced ODT product platform;

• Helping ensure the regular release, enhancement, maintenance and operation of the ODT DEV/TEST/PROD infrastructure and environment and uptime;
• Providing key inputs into the definition of the platform’s evolution from both a requirements and technical implementation and maintenance perspective; and

• Supporting Company business development and marketing activities to promote the sale and after-sale support to prospects and customers.

The following describes the type of person we are seeking:

Experience: 

• Strong TDD mindset for automated testing, and experience with lean/agile development methodologies in a startup environment

• Experience with maintenance of CI/CD based software delivery

• Ability to get up to speed quickly on the existing code base

• Having an architectural mindset and identify where maintain and enhance systems, but also know when we can refactor components

• Have a structured / process-oriented way of thinking and are able to build new features and models that will last through significant business scaling

• Can understand business needs and ability to maintain high-value product to optimize for the best user experience.

• Bonus points for heavy test automation experience and front-end/UI experience with Storybook

What We Offer:

Competitive salary

Startup culture with a strong team-centric environment. We work hard and have fun.

Independence to work autonomously. We care about results. The opportunity to learn & master the art of agile software delivery and automated testing. We invest heavily in the development of our team members.

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large-scale social or location-based app.

Job Summary
Digital Marketing Executive will work with the Marketing team and be responsible for :
a)To Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
b)Design, build and maintain our social media presence
c)Collaborate with internal teams to create landing pages and optimize user experience
d)Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and c
Responsibilities and Duties

• Reviewing and analyzing client sites for areas that can be improved and optimized

• Preparing detailed strategy reports
• Identifying powerful keywords to drive the most valuable traffic
• Running PPC campaigns
• Writing powerful calls-to-action to convert visitors
• Email Marketing , Social Media Marketing, Content writing
• Filling websites and other content with effective keywords
• Writing effective SEO content for blogs, websites and social media accounts
• Developing link building strategies>
• Analysing keywords and SEO techniques used by competitors
• Keeping updated on both white hat and black hat SEO strategies to avoid stay within search engine guidelines
• Compiling and presenting SEO guidelines

  Qualifications and Skills
  Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
  Experience in setting up and optimizing Google Adwords campaigns
  Working knowledge of HTML, CSS, and JavaScript development and constraints
  Strong analytical skills and data-driven thinking
  Up-to-date with the latest trends and best practices in online marketing and measurement

  • Prior experience in content marketing, content growth and SEO
  • Working knowledge of search engine optimization practices
  • Outstanding ability to think creatively, strategically , and identify and resolve problems
  • Excellent verbal and written communication skill
  • Ability to work within a team and independently
  • Familiarization Google analytics
  • Experience with website optimization tools
  • Strong organizational, time management, and analytical skills
  • Should be independently able to create & handle all social media activities like Linkedin, FB, Twitter, Instgram etc.
  • Should be able to create content for posts, write blogs on our services & be able to write case studies & white papers.

Responsibilities:

• Develop sales opportunities by researching and identifying potential accounts & understanding customers' needs.
• Making outbound calls/communications to potential customers, and source new sales opportunities through inbound leads.
• Use outbound channels like LinkedIn to identify key decision makers.
• Route qualified opportunities to the sales team for further development and closure.
• Research accounts, identify key players and generate interest.
• Creating, maintain and expand the database of prospects.
• Team with channel partners to build opportunities pipeline.
• Perform effective online presentations to prospects.
• Keeping all the sales & marketing collateral ready & up-to-date.
• Identify decision makers within targeted leads to begin sales process.
• Penetrate all targeted accounts and radiate sales from within client base.
• Collaborate with appropriate team members to determine necessary strategic sales approaches.
• Create and deliver qualified opportunities to other team members.
• Assist in creating RFP responses to potential clients.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Appropriately communicate brand identity and corporate position.

Requirements:

• 2+ years of inside sales experience.
• Bachelor's degree or equivalent, Preferably with MBA.
• Track record of over-achieving quota.
• Proficient with corporate productivity and web presentation tools.
• Experience working with Salesforce.com or similar CRM.
• Proficient in Microsoft Office.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritise, and manage time effectively.

Designation: Product Manager

Experience: > 5 years with minimum 3 years as Product Manager

Work Location: Bengaluru, Karnataka

About the role:

Product Manager in Bizongo will set the vision for the product. He will be responsible for guiding teams toward a common goal - shipping high-quality products and features on time. He will be responsible for both business: through market research as well as the users: through timely user studies.

The ideal candidate is an analytical, customer-focused team player who will own the entire product lifecycle from strategy to launch. This candidate will also work cross-functionally to complete product roadmaps and discover new opportunities.

Key responsibilities:

• Forming vision, roadmap, and goals for the product 
• Writing specifications, manage project execution, A/B testing, UI/UX wireframe, and define product roll-out strategy
• Process, review and interpret data on customer usage patterns to uncover new product insights
• Work with engineering, design and marketing teams to plan, build and launch high quality product experiences in line with the overall vision of the company
• Conduct extensive customer engagement and validation 


 Job Requirements:

• B. Tech or BE in computer science or experience as a Software Engineer, Designer or start-up Founder
• 3 years or more working as a Product Manager 
• Ability to make data driven informed decisions
• Deep understanding and empathy for the customers
• Strong written and verbal skills
• Ability to lead teams and work cross-functionally in a highly collaborative environment

 Why work with us? 

• Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.
• Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.
• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment.
• Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017.
• This year ,Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category.
• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company.
• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.

 About the Company: 

• Company Website: www.bizongo.com

• Any solution worth anything is unfailingly preceded by clear articulation of a problem worth solving. Even a modest study of Indian Packaging industry would lead someone to observe the enormous fragmentation, chaos and rampant unreliability pervading the ecosystem. When businesses are unable to cope even with these basic challenges, how can they even think of materializing an eco-friendly & resource-efficient packaging economy? These are some hardcore problems with real-world consequences which our country is hard-pressed to solve.

• Bizongo was conceived as an answer to these first level challenges of disorganization in the industry. We employed technology to build a business model that can streamline the packaging value-chain & has enormous potential to scale sustainably. Our potential to fill this vacuum was recognized early on by Accel Partners and IDG Ventures who jointly led our Series A funding. Most recently, B Capital group, a global tech fund led by Facebook co-founder Mr. Eduardo Savarin, invested in our technological capabilities when it jointly led our Series B funding with IFC.

• The International Finance Corporation (IFC), the private-sector investment arm of the World Bank, cited our positive ecosystem impact towards the network of 30,000 SMEs operating in the packaging industry, as one of the core reasons for their investment decision. Beyond these bastions of support, we are extremely grateful to have found validation by various authoritative institutions including Forbes 30 Under 30 Asia. Being the only major B2B player in the country with such an unprecedented model has lent us enormous scope of experimentation in our efforts to break new grounds. Dreaming and learning together thus, we have grown from a team of 3, founded in 2015, to a 250+ strong family with office presence across Mumbai, Gurgaon and Bengaluru. So those who strive for opportunities to rise above their own limitations, who seek to build an ecosystem of positive change and to find remarkable solutions to challenges where none existed before, such creators would find a welcome abode in Bizongo.