Customer Care Executive

Job Title: Lead – Endpoint Security & Tooling

Location: Gurgaon

Experience Required: 8+ years

Job Type: Full-time

Position Summary

The Lead – Endpoint Security & Tooling plays a pivotal role in overseeing and optimizing a diverse array of endpoint security tools and technologies.

The Lead will spearhead the configuration, troubleshooting, and maintenance of security tools, develop and implement robust security policies, conduct in-depth threat intelligence analysis, design secure endpoint architectures, and assess and mitigate risks to endpoints.

Roles and Responsibilities

Expertise in Security Tools

• Lead the management and optimization of the Zscaler suite of applications, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Browser Isolation, Firewall (Tunnel 2.0), Deception, and other endpoint security tools.
• Demonstrate proficiency in Microsoft Intune for advanced endpoint security management, encompassing policy configuration, device management, compliance enforcement, and performance optimization.
• Exhibit familiarity with Endpoint Detection and Response (EDR) solutions, encompassing advanced threat detection, configuration management, policy enforcement, and performance monitoring.
• Display proficiency in Application Control solutions for managing and controlling application execution on endpoints, including policy management and application behavior monitoring.

Endpoint Security Tooling Management

• Oversee the configuration, troubleshooting, and maintenance of security tools to ensure optimal performance and effectiveness.
• Conduct regular assessments and audits of endpoint security configurations.
• Stay updated with new releases, versions, changes, and breaking changes in Microsoft Intune and other endpoint security tools.
• Assess the impact of new releases and changes on endpoints and security policies.

Security Policy Development

• Lead the development and implementation of comprehensive endpoint security policies, configurations, and best practices.
• Ensure strict compliance with industry standards and regulations.

Secure Architecture Design

• Apply expert security architecture principles to design and implement highly secure endpoint architectures.
• Implement sophisticated network segmentation, access controls, and secure configurations for endpoints.

Risk Assessment and Mitigation

• Conduct comprehensive risk assessments for endpoints to identify potential risks and vulnerabilities.
• Lead the implementation of robust risk mitigation strategies and controls to reduce risks to endpoints.

Communication and Collaboration

• Collaborate seamlessly with cross-functional teams, including IT, security, compliance, and business stakeholders.
• Communicate complex technical concepts related to endpoint security effectively to non-technical audiences.

Continuous Learning and Adaptability

• Stay at the forefront of the latest trends, threats, and technologies in endpoint security.
• Adapt swiftly to the evolving security landscape and emerging threats in endpoint security.

Problem-solving and Critical Thinking

• Apply advanced problem-solving skills and critical thinking to analyze and resolve complex security issues related to endpoints.
• Lead the troubleshooting of endpoint security incidents and drive the development of innovative solutions.

Skills and Qualifications

What will you need to succeed?

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Proven leadership experience (7+ years) in endpoint security management, including extensive expertise in Microsoft Intune and other endpoint security tools.
• Advanced understanding of endpoint security principles, technologies, and best practices.
• Familiarity with network security concepts, firewalls, VPNs, and secure web gateways.
• Outstanding analytical, problem-solving, and communication skills.
• Ability to lead collaboratively in a team environment, manage multiple projects simultaneously, and drive results effectively.
• Advanced skills in threat intelligence analysis, incident response, security architecture design, risk assessment, communication, continuous learning, adaptability, problem-solving, and critical thinking.

Good to Have Certifications (Preferred):

• Certified Information Systems Security Professional (CISSP)
• Certified Ethical Hacker (CEH)
• Certified Endpoint Security Professional (CESP)

Strong Full-Stack Engineering Profiles (Python + React)

Mandatory (Experience 1) – Must have a 2+ YOE in Full-stack development using Python (backend) and React.js (frontend)

Mandatory (Experience 2) – Must have strong hands-on experience in cloud platforms - AWS or GCP

Mandatory (Education) – B.Tech / M.Tech in Computer Science or IT (BCA / MCA also acceptable).

Mandatory (Company) – IT Services/ Product startup companies or niche consulting firms (e.g., ThoughtWorks, EPAM, Persistent, Happiest Minds).

Preferred

Preferred (Experience 1) – Exposure to serverless architectures (AWS Lambda) and CI/CD pipelines.

Preferred (Experience 2) – Understanding of modern DevOps practices, cloud-native deployments, and rapid prototyping.

Technical Lead – Golang | AWS | Database DesignWork Model: Hybrid (Mandatory Work From Office for the first 1 month in Chennai, followed by remote work)

Location: Chennai, India

Experience: 8–12 Years

Budget: 1L ~ 1.2L MonthlyRole Summary

We are seeking an experienced Technical Lead with strong expertise in Golang, AWS, and Database Design to spearhead backend development initiatives, drive architectural decisions, and mentor engineering teams. The ideal candidate will combine hands-on technical skills with leadership capabilities to deliver scalable, secure, and high-performance solutions.

Key Responsibilities

Backend Development Leadership:

Lead the design and development of backend systems using Golang and microservices architecture.

Ensure scalability, reliability, and maintainability of backend services.Database

Design & Optimization:

Own database schema modeling, normalization, and performance tuning.

Work with MySQL, PostgreSQL, and NoSQL databases to design efficient data storage solutions.

Implement strategies for query optimization and high availability.

Cloud Infrastructure Management:

Architect and manage scalable solutions on AWS cloud services including EC2, ECS/EKS, Lambda, RDS, DynamoDB, and S3.

Ensure cost optimization, security compliance, and disaster recovery planning.

Technical Governance & Mentorship:

Review code, enforce best practices, and maintain coding standards.

Mentor and guide developers, fostering a culture of continuous learning and innovation.

Collaboration & Delivery:

Partner with product managers, architects, and stakeholders to align technical solutions with business goals.

Drive end-to-end delivery of projects with a focus on quality and timelines.

Production Support & Optimization:

Troubleshoot and resolve production issues.

Continuously monitor system performance and implement improvements.

Required Skills & Qualifications

Technical Expertise:

Strong hands-on experience with Golang in production-grade applications.

Solid knowledge of Database Design (MySQL, PostgreSQL, NoSQL).

Proficiency in AWS services (EC2, ECS/EKS, Lambda, RDS, DynamoDB, S3).

Strong understanding of microservices and distributed systems.

DevOps & Tools:

Experience with Docker, Kubernetes, and container orchestration.

Familiarity with CI/CD pipelines using tools like Jenkins, Maven, or GitHub Actions.

Soft Skills:

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities.

Ability to mentor and inspire engineering teams.

Shift + Return to add a new line

1.   Preparing and implementing project plans.

2.   Structural analysis & Design,engineering drawings.

3.   Ability to work on deadlines and within budgets

4.   Preparing monthly and daily reports detailing progress on engineering procurement.

5.   Quality Assurance and Quality control.

6.   Problem-solving skills

7.   Excellent verbal and written communication skills

8.   Negotiating, supervisory and leadership skills

9.   Complete knowledge of relevant legislation.

10. liaising with Architect, electrician, plumber, and painter and subcontractors

11. Analyze the results of tests on building materials, such as concrete, wood, asphalt, or steel, for use in particular projects

12. Highly flexible with the ability to work independently or within a team environment

13. Preparing a Reconciliation statement based on Quality of materials received, Quality of materials use and calculate the materials wastage.

14. Excellent knowledge of design and visualizations software such as AutoCAD, Civil 3D or similar.

15. Proficiency in site layout, grading, utility design, erosion control, pipelines, water and sewage systems and waste disposal units

16. Over seeing periodical repairs/ renovations, maintenance works in the existing branches and group companies.

17.  Experience in store purchase of Raw materials.

18. Worked with subordinates of Plastering, Brick work, Shuttering, Execution, Blog building,

Concreting, Leveling, waterproofing, Labor control and Interior work

19. Willingness to travel and work in different locations when required.

We are seeking a highly skilled Frontend Tech Lead with extensive experience in React.js developmentand team leadership. As a Tech Lead, you will be responsible for leading a team of developers while alsocontributing to the development of high-quality software solutions using React.js and related technologies.

Responsibilities :

● Lead a team of software developers in the design, development, and implementation of React.js-based software solutions.

● Provide technical guidance and mentorship to team members, ensuring best practices are followed and code quality is maintained.

● Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical solutions.

● Architect and design scalable, maintainable, and high-performance software systems using React.js and related technologies.

● Implement and maintain coding standards, code reviews, and other processes to ensure high-quality deliverables.

● Stay up-to-date with the latest trends and best practices in React.js development and incorporate them into the development process.

● Troubleshoot and debug complex technical issues, providing timely resolutions to ensure project deadlines are met.

● Work closely with cross-functional teams to ensure alignment on project goals, timelines, and deliverables.

● Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, and retrospectives.

Requirements :

● Bachelor's degree in Computer Science, Engineering, or related field.

● Minimum of 8 years of professional experience in software development.

● Extensive hands-on experience with React.js and related libraries/frameworks.

● Minimum 2-3 years of experience in leading and managing software development teams, with a proven track record of overseeing teams of at least 5-6 members.

● Strong understanding of software engineering principles, design patterns, and best practices.

● Experience with implementing or contributing to design systems, which helps maintain consistency across large applications.

● Experience with modern front-end development tools and workflows.

● Proficiency in HTML, CSS, and JavaScript.

● Excellent problem-solving and analytical skills.

● Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

● Understanding and application of security best practices in React applications, such as preventing XSS attacks, managing authentication/authorization securely, and understanding common vulnerabilities.

● Experience with Agile/Scrum methodologies is a plus.

Required Candidate profile

THE POSITION:

- 3+ years of relevant experience in designing & implementing scalable, resilient backend microservices

- Expert at any backend programming language (Python/GoLang preferrable) and has exposure to API design and scalable architecture

- Hands-on experience on a couple of RDBMS/NoSQL/In-memory DBs

- Great database modelling skills

- Ability to choose the right algorithm, data-structure, and design pattern for the given problem statement

- Knowledge of any cloud based platform like AWS or GCP and scaling on the go

- Understanding of various application security principles and experience with building applications secure by design

QUALIFICATION:

                - We don't care about which college you are from, if you have the power to convert coffee into code, we got you.

∙ Computer Science related Bachelor's Degree or equivalent experience 

∙ Min 2 years of experience on GCP / AWS / Azure cloud system ( Overall 5+ years of experience) 

∙ Familiarity with LAMP stack technologies, experience supporting 

∙Must be capable of working on Linux System. 

∙ Familiarity with SQL, Apache, File storage, Load Balancers and Agile methodologies ∙ Knowledge of shell scripts, Linux system administration. 

∙ Strong DNS management and automation background 

∙ Strong scripting (bash, php, perl) skills 

∙ Good understanding of TCP/IP networking and troubleshooting 

∙ Clear communication and documentation of projects and procedures 

∙ Strong problem solving skills 

∙ Demonstrated ability to manage timelines, dependencies, deliverables, milestones and resource allocation and management in projects. 

∙Strong Cloud Architecture experience. 

∙Cloud Security 

∙Added Advantage with knowledge of Microservices/API/ Queue systems 

∙knowledge of cloud computing technologies and current computing trends. ∙Understanding and willingness to embrace CI/CD and automation tooling such as Jenkins and GIT 

Responsibilities: 

∙ Set up technical server infrastructure, providing technical assistance to development teams, monitoring site performance, and troubleshooting issues when they arise.

∙ Set up and maintain a development server environment and a live server environment with a process for testing and deploying changes to live sites. 

∙ Take an active role in designing, implementing and maintaining a scalable and robust enterprise server environment. 

∙ Administer Apache web server, Load balancer and MySQL Server 

∙ Work on System Security and IPTable configuration 

∙ Optimize servers for high traffic, security, and other system issues. ∙ Evaluate and propose new or improved system architecture. 

∙ Document system configuration, processes, and procedures. 

∙ Share responsibility with team members for rotating on-call duties.