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11+ Business support systems Jobs in India

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Wishup

at Wishup

2 recruiters
Shikha Gupta
Posted by Shikha Gupta
Remote only
2 - 8 yrs
₹4L - ₹8L / yr
Lead management
Executive support
Office administration
Front office
Customer Service
+16 more

Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on! 

What is Wishup? 

Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. It was founded in 2015 by IITM & IIMA alumni and has got the support of marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric in its journey to be the biggest all remote company in the world. 

In short, we pioneered remote working when very few believed in the concept and now we are leading the way for the entire world to see! 

Job Profile: 

- An Online Business Manager at Wishup is a remote full-time employee that works for and is trained by Wishup, and is deployed to engage with one or more US-based clients. - The role is remote and full-time (not a freelancing assignment) 

- The role would require working in the US time zone 

What’s in it for you? 

- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas 

- No hassle of US visa application; since it’s remote working 

- Constant upskilling to maintain market relevance: We provide up to 2 weeks of training during onboarding in all the latest industry tools and practices 

- Stable full-time remote job in a company that has been fully remote for over 5 years: work from home (or anywhere), forever! 

- Scope of rapid growth based on bi-annual appraisals 

- A healthy work-life balance 

Roles & Responsibilities: 

As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks: 

- Project Management 

- Ecommerce Assistance (Amazon Seller/Shopify) 

- Advanced Excel and MIS Reporting 

- CRM and Lead Management 

- Online Research 

- Lead Generation 

- Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.) 

You're a great fit if you have: 

- At least 2 years of full-time employment experience

- A stable career employment track record 

- Impeccable written and spoken English 

- An aptitude for mathematics and logic 

- A solid experience in resolving work-conflict situations 

The commitment to a long-term association is highly expected from the candidate. Also, since this is a remote position, you must be self-driven and organized

Job Prerequisites: 

- High-speed internet connection 

- Laptop with an integrated camera and a pair of headphones 

- Distraction-free workspace with zero external interference 

- Ability to work in US time zones 

Work Shift (either of the following may be allocated): 

Mon-Fri, 6:30 p.m. - 3:30 a.m. IST 

Mon-Fri, 9:30 p.m. - 6:30 a.m. IST 

Company Reviews: 

https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=e Ng

Social Media Links: 

LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/

Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/

Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow

Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/ 

Training at Wishup: 

https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4

Life at Wishup: 

https://www.youtube.com/watch?v=qHPMod_jzmA" target="_blank">https://www.youtube.com/watch?v=qHPMod_jzmA

Read more
globe teleservices
deepshikha thapar
Posted by deepshikha thapar
Navi Mumbai
0 - 1 yrs
₹3L - ₹7L / yr
Business Analysis
MS-Excel
MS-PowerPoint
Analytical Skills

Major Areas of Responsibilities

 

1. Strong fluency with Excel formulas and functions.

2. Strong analytical and data gathering skills.

3. Analyze financial data and create financial models for decision support.

4. Revenue analysis, strategizing for the growth of business.

5. Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements.

6. Work closely with the accounting team to ensure accurate financial reporting.

7. Evaluate financial performance by comparing and analyzing actual results with plans and forecasts.

8. Guide the cost analysis process by establishing and enforcing policies and procedures.

 

 

Qualification

1. BE and Btech

2. MBAs are preferred

 

 

Skills

- Knowledge of Microsoft Excel, Word and Power Point.

- Great Analytical Skills 

Strong quantitative and analytical competenc

Read more
Nykaa- Mumbai
Agency job
via Qrata by Blessy Fernandes
Mumbai
2 - 9 yrs
₹5L - ₹30L / yr
Customer Retention
Marketing
Retention Marketing
CleverTap
Retargeting
+1 more
Responsibilities

• Oversee lifecycle marketing strategies which identify valuable consumers and opportunities and ensure error free continuous implementation
• Pilot new campaigns that drive increased engagement and revenue
• Create and continually refine email strategy to increase acquisition, retention (CLV) and subscription rates
• Manage external agency and multiple vendor relationships related to CRM, personalised consumer marketing and database management
• Serve as a CRM business intelligence leader, utilizing analytics to drive customer-centric action plans
• Manage the distribution and presentation of CRM reporting and status to executive stakeholders

Digital Activation / DMP
• Develop audience segments by applying CRM learnings
• Create test and learn approach to optimize performance and develop insights on best practices
• Provide support in measurement and analysis of precision media campaigns

Qualifications
• 2-8 years CRM and/or Direct Marketing experience, preferably in a Retail, CPG or ecommerce industry
• Knowledge of database marketing strategies including the use of 1st, 2nd, 3rd party data
• Creative thinking and exceptional analytical skills; experience conducting CRM campaign analytics and consumer research to inform marketing decisions
Read more
Renowned Consumer Food Brand
Agency job
via Merito by Jinita Sumaria
Ahmedabad
2 - 4 yrs
₹2.5L - ₹4L / yr
Management Information System (MIS)
Tableau
Dashboard
Data extraction
Advanced Excel
+1 more
We are looking for a MIS Executive for one of the renowned Consumer food brands in India.

Role - MIS Executive
Experience - 2 to 4 years
Job Location - Ahmedabad
 
About Company - 
Our Client is India's largest hand-crafted Artisan bakery brand, known for the authenticity of products and processes. Most of our products are made with all natural ingredients, without preservatives, and are 100% wholewheat. Available at your doorstep with 40+ stores and more than 1000 touchpoints online & offline in the marketplace.
 
Roles & Responsibilities:

- Maintenance of existing management information systems.
- Generate and distribute management reports in an accurate and timely manner.
- Use Advanced Excel capabilities, including pivot tables, look-ups, complex formulas and graphing to streamline business processes.
- Ability to understand complex data, analyze and make reports and dashboards
- Extract the data from the designated portal and update it.
- Provide recommendations to update current MIS to improve reporting efficiency and consistency.
- Perform data analysis for generating reports on a periodic basis.
- Provide strong reporting and analytical information support to the management team.
- Generate both periodic and ad hoc reports as required.
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
- Provide support and assistance to management in issue troubleshooting and resolution.
 
Requirements:

- Handling database management by using Advanced Excel tools & MS Access
- Should be proficient with Advanced Excel Formulas such as, Pivot Table, Lookups, Index Formatting, Conditional Formatting.
- Exp in Tableau, Dashboard creation & Data crunching & extraction
- Qualification: Bachelor's degree with experience of 2 - 4 Years
- 2 to 4 Years experience in MIS and Dashboarding is a must.
 
Read more
LNW TECHNOLOGY CO LTD
Cambodia
2 - 5 yrs
₹2L - ₹4L / yr
Software Testing (QA)
Game Testing (QA)
Mobile App Testing (QA)
Project Management
skill iconData Analytics

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.


● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).


● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.


● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.


● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.


● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.


● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).


● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.


● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.


● Perform other duties as assigned by management.


The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 


Work Experience Requirement


●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia


Salary Php80,000


INR 117,587


Read more
Fieldproxy ( YC )

at Fieldproxy ( YC )

1 video
6 recruiters
Swaroop V
Posted by Swaroop V
Chennai
1 - 3 yrs
₹5L - ₹7L / yr
Business Writing
skill iconHTML/CSS
Customer Relationship Management (CRM)
Technical Writing

1. Work with product managers, product marketing and engineers to produce and maintain world-class documentation, including user guides, integration guides, API developer guides, and platform documentation (tooltips, welcome instructions)

2. Buil and maintain client aids that go beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques

3. Learn complex concepts, and communicate the information in a way that is engaging and understood by users

4. Act as an editor to ensure consistency in training documentation

 

Why should you join us?

 

We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:

 

1. Competitive Salary

2. Company paid Health Insurance

3. Friendly and supportive work culture

4. Other perks such as free snacks and an informal dress code

Read more
Criteo

at Criteo

5 recruiters
Gurdeep Rana
Posted by Gurdeep Rana
Remote only
2 - 8 yrs
₹10L - ₹25L / yr
Mobile App Development
skill iconJavascript
Solution architecture
Troubleshooting
skill iconAndroid Development
+4 more

Who we are

 

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 2,700 Criteos collaborates to develop an open and inclusive environment. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We work together to achieve our goals, push boundaries, and share successes. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising.

 

 

About the role

 

(This is a full remote work opportunity.)

We are seeking a highly motivated Technical Solutions Specialist to grow our South APAC team, with solid experience or deep interest in the Ad Tech industry and a real passion for helping clients achieve their marketing goals.

The ideal candidate has extensive experience in mobile app development,usage or customization. The person must thrive in a start-up environment, eager to deliver consistently in an evolving product landscape.

This is an amazing opportunity to join the world’s leading performance display advertising company.

 

What You'll Do

  • Understanding of Criteo products’ integration flows from a technical and sales perspective 

  • Work with the internal stakeholders in Criteo to understand client business objectives 

  • Providing feedback to our internal and/or client’s engineering team

  • Be responsible and have ownership for the designed end to end solution’s projects

  • Work in a fast-paced innovative environment and be cool under pressure 

  • Thrive when confronted with complex problems that require innovative solutions

  • Act as a Subject matter expert on App related queries

  • Leverages technical knowledge of products to meet customer needs

  • Participate with the wider global team to improve and develop new tools and processes. 

  • Play a leading role in the testing and deployment phases of new products and customized Solutions for our app business.

  • Proactive development of tools and solutions that will have an impact on our campaign performance or set up to support the growth of our South APAC team

  • Provide guidance to other team members on areas of expertise 

  • Identify bugs, report them and work close to our internal teams for resolution

 

Who You Are

  • Engineering background with a computer science related degree 

  • Fluent in spoken & written English

  • Experience with ad technology is a strong advantage, though not mandatory

  • Experience in developing or reviewing/debugging code for mobile apps, ideally on both iOS and Android

  • Experience with development and/or debugging MMP partner SDK's like AppsFlyer, Branch etc. will be a big plus

  • Other web programming languages is a plus (JavaScript, HTML, …)

  • Strong interpersonal and communication skills across all levels of interlocutors 

  • Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly 

  • Proactivity associated to a “can do” way of working 

  • Problem solving and a positive attitude in a fast-paced environment 

  • Autonomous personality and interested in taking initiatives and lead on projects 

  • Team spirit oriented, sharing best practices and open to train other team members 

  • Attention to detail to act as a consultant and be reactive in front of any potential situations 

  • Passion for new media, internet trends and continual learning 

 

 

At Criteo, we believe the future is wide open when it includes everyone. We are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed. We want you to come as you are so we can succeed together.

Read more
Remote only
7 - 13 yrs
₹24L - ₹27L / yr
PMP
PRINCE2
Certified Scrum Master (CSM)
Project Management
Human Resource Management System (HRMS)
+2 more
Job Description 
A project manager is accountable for initiating, planning and allocating resources, preparing
budgets, monitoring progress, managing changes and keeping stakeholders informed throughout
the project lifecycle. Project Manager in DarwinBox operates within the defined Implementation
framework of achieving the company's goals and vision.

Responsibilities: 
 Contribute to managing end-to-end implementation project life cycle, driving optimization
of operating models 
 Determine Project Scope, Objectives and Dependencies
 Develop and manage a detailed project schedule, work plan and key milestones
 Determine and Define Project Resource Allocations
 Manage Risks, Issues, Assumptions and Dependencies on Project by assigning
appropriate ownership and escalations
 Capture project health metrics, maintaining a central repository for all projects and
project information that provide insights into processes and frameworks that work 
 Establish and execute Project Governances viz., Steerco Meetings, Weekly Cadences and
Track Action Items to closure
 Conduct governance calls for ongoing projects and ensuring project commitments are
being met by Darwinbox’s implementation team as well as the Client’s implementation
team 
 Develop and manage a detailed project schedule and work plan
 Collaborate with Client on requirement changes and initiate change management
process
 Identify, document and update the project scope for changes
 Initiate appropriate review and approvals on the changes
 Evaluate and analyze the impact of changes and communicate with stakeholders
 Seek approvals and commitments on the scope, cost and schedule
 Ensure SOP adherence, time-logging, effectively making use/ driving adoption of Project
Management tools and methodologies 
 Review/prepare Project Plans for implementation projects and monitor resource
allocation 
 Identify Stakeholder Communication Requirements on project performance metrics
 Collaborate with Product Teams on Product enhancements
 Document impact and prioritize changes to Product Backlog and timelines
 Stakeholder Reporting - Preparing status reports, highlighting risks to the project
timelines, proactively escalating potential red flags, and recommending mitigation
solutions 
 Track Project Closure / Handover activities to downstream teams. 
 

Requirements: 
 B. Tech or an equivalent degree 
 MBA or an equivalent degree is preferred but not mandatory 
 Excellent written and verbal communication skills 
 Ability to work under pressure and adaptable to change 
 Excellent time management and problem-solving skills 
 Proficiency in MS Office tools 
 6-8 years of prior experience in a project management role is preferred 
 Any experience in MS SharePoint, MS Power Automate, Excel Macros, Project
Management Tools like JIRA, Zoho Projects is an added advantage 
 Any Project Management (PMP/ Prince2/Agile CSM) or Agile certification is mandatory
Read more
Blue Planet Infosolutions Pvt. Ltd., India
Pune
0 - 3 yrs
₹1L - ₹3L / yr
Customer Support
Business Process Outsourcing (BPO)
Communication Skills
Will be doing International calling. Easy process. Medical KYC Process. Night Shifts. Free Food Free Cab within range. FIXED SATURDAY AND SUNDAY WEEK OFF and the Fixed shift is also available. We are looking for immediate joining.
Read more
Webonise Lab

at Webonise Lab

2 recruiters
Urvashi Deshmukh
Posted by Urvashi Deshmukh
Pune
2 - 5 yrs
₹5L - ₹8L / yr
Business Analysis
Agile/Scrum
JIRA
User stories
Desired Experience:

● Should have 1 - 5 years of experience in web and mobile domain.
● Excellent written and verbal communication skills
● Strong client interaction and documentation skills
● Excellent analytical & Problem solving skills with a self-learning attitude
● Experienced with ​Agile​/SCRUM and Lean methodologies.
● Good negotiation, facilitation, and consensus building skills.
Read more
Bitmesh

at Bitmesh

1 recruiter
Wang Fuqiang
Posted by Wang Fuqiang
Ahmedabad, Chennai
0 - 3 yrs
₹1L - ₹2L / yr
Customer Success
English Proficiency
telugu
We are looking for a Telugu speaker to serve our Telugu speaking users. Bitmesh.com is an online cryptocurrency asset exchange platform which allows people to buy and sell bitcoin cash, bitcoin and other mainstream crypto assets through OTC and spot exchange, also people can take a loan using crypto asset as collateral. Responsibilities involve the following: 1. Interact with our Telugu speaking users to solve their problems using our products. 2. Grow and manage local online and offline Bitmesh communities. Moderate the local Bitmesh forums, social platform and chat groups(such as twitter, facebook and most popular local social networking apps) and interact with the community to increase positive engagement. 3. Explore new community friendly platforms to facilitate the expansion of Bitmesh local user base and influence. Assist in organising online and offline events and meet-ups 4. Assist with Bitmesh Angels recruitment and bonding. 5. Help with translations and proofread content Share market feedback and user suggestions with relevant functional teams in HQ. 6.Stay informed on trends in local market and digital technology Requirement: Business level fluency in English and native level fluency in Telugu Outgoing Personal Characteristics Proven community management experience with strong leadership and emotional intelligence. Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter) Good understanding of cryptocurrency related terminologies and trends and have a liking for crypto cultures. Be able to work flexibly and stretched hours to interact with the crypto community as frequently as possible.
Read more
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