MIS Executive

Position Overview:

As a BI (Business Intelligence) Developer, they will be responsible for designing,

developing, and maintaining the business intelligence solutions that support data

analysis and reporting. They will collaborate with business stakeholders, analysts, and

data engineers to understand requirements and translate them into efficient and

effective BI solutions. Their role will involve working with various data sources,

designing data models, assisting ETL (Extract, Transform, Load) processes, and

developing interactive dashboards and reports.

Key Responsibilities:

1. Requirement Gathering: Collaborate with business stakeholders to understand

their data analysis and reporting needs. Translate these requirements into

technical specifications and develop appropriate BI solutions.

2. Data Modelling: Design and develop data models that effectively represent

 the underlying business processes and facilitate data analysis and reporting.

Ensure data integrity, accuracy, and consistency within the data models.

3. Dashboard and Report Development: Design, develop, and deploy interactive

dashboards and reports using Sigma computing. 

4. Data Integration: Integrate data from various systems and sources to provide a

comprehensive view of business performance. Ensure data consistency and

accuracy across different data sets.

5. Performance Optimization: Identify performance bottlenecks in BI solutions and

optimize query performance, data processing, and report rendering. Continuously

monitor and fine-tune the performance of BI applications.

6. Data Governance: Ensure compliance with data governance policies and

standards. Implement appropriate security measures to protect sensitive data.

7. Documentation and Training: Document the technical specifications, data

models, ETL processes, and BI solution configurations.

8. Ensuring that the proposed solutions meet business needs and requirements.

9. Should be able to create and own Business/ Functional Requirement

Documents.

10. Monitor or track project milestones and deliverables.

11. Submit project deliverables, ensuring adherence to quality standards.

Qualifications and Skills:

1. Master/ Bachelor’s degree in IT or relevant and having a minimum of 2-4 years of

experience in Business Analysis or a related field 

2. Proven experience as a BI Developer or similar role.

3. Fundamental analytical and conceptual thinking skills with demonstrated skills in

managing projects on implementation of Platform Solutions 

4. Excellent planning, organizational and time management skills.

5. Strong understanding of data warehousing concepts, dimensional modelling, and

ETL processes.

6. Proficiency in SQL, Snowflake for data extraction, manipulation, and analysis.

7. Experience with one or more BI tools such as Sigma computing.

8. Knowledge of data visualization best practices and ability to create compelling

data visualizations.

9. Solid problem-solving and analytical skills with a detail-oriented mindset.

10. Strong communication and interpersonal skills to collaborate effectively with

different stakeholders.

11. Ability to work independently and manage multiple priorities in a fast-paced

environment.

12. Knowledge of data governance principles and security best practices.

13. Candidate having experience in managing implementation project of platform

solutions to the U.S. clients would be preferable. 

14. Exposure to U.S debt collection industry is a plus.

Minimum 6+ years of experience building global enterprise level systems Extensive experience developing complex distributed event-based microservices using C#/.Net Core Knowledge with containerisation (Docker, Kubernetes) Experience with cloud platforms (Azure, AWS) Exposure with distributed messaging / streaming platforms (Apache Kafka) Involvement building CI/CD pipelines (ideally Azure DevOps) Excellent knowledge of Relational Databases SQL and No-SQL databases

Job Title: Manual Tester (Web + API + DB)

Location: Bangalore (WFO)

Experience: 2–5 Years

Notice Period: Immediate joiners preferred

Role Overview

We are looking for a detail-oriented Manual Tester with strong experience in Web, API, and Database testing. The ideal candidate should be hands-on, proactive, and capable of working in a fast-paced environment.

Key Responsibilities

• Perform end-to-end manual testing for web applications
• Validate APIs using tools like Postman/Swagger
• Execute database testing using SQL queries
• Design, write, and execute test cases and test scenarios
• Identify, report, and track bugs using tools like JIRA
• Collaborate with developers and stakeholders in Agile setup

Required Skills

• Strong experience in Web/UI testing
• Hands-on in API testing (REST, Postman)
• Good knowledge of Database testing (SQL)
• Experience in test case design & execution
• Familiarity with bug tracking tools (JIRA, etc.)
• Understanding of Agile/Scrum
• Good to Have
• Basic knowledge of automation
• Experience in product-based environments

• You need to be excited about the problem that we are trying to solve
• 3+ years of experience building applications in Kotlin
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Strong Js fundamentals - You should be able to contribute partially to our existing React Native development as well
• Ability to give clarity and communicate well with the team, including Product, Backend and Dev-Ops (if and when needed)
• Ability to use profiling tools well, getting to root causes of bugs fast
• Ability to pick and work on adjacent technologies if and when required (Eg: If the best performance monitoring solution needs a basic firebase setup, that should not be a blocker for you to go ahead and do so)
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes
• You need to be comfortable working in a remote environment (Good internet connection and availability on phone is needed)
• Deep understanding of android architecture
• Understanding of inter app communication
• System design thinking

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

• Key Technical Skills: Deep experience on Performance Engineering with understanding of Java/J2EE technologies.
• Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise Ability to identify and define non-functional requirements and design systems to meet the same.
• Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified
• Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or
• Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics.
• Experience in performance optimization of J2EE systems on any of different types of application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a
• Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment
• Experience on working on Performance Testing Projects. Fair understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and steer directions towards right Workload Model, appropriate Test and Monitoring Strategy, build performance models and derive at right Capacity Planning.

• Experience in Big Data Analytics like - Apache Kafka, Apache Storm, Apache Hadoop, Apache
• Good skills in RDBMS like: Oracle, MS-SQL, MySQL, Cassandra, and Mongo DB
• Exposure to Agile methodologies & Continuous Integration Tools
• Entrepreneur / Intrapreneur (someone who has built technology teams ground-up, built new solutions from scratch)
• Very sound understanding of technology and have a consultative
• Sound understanding of complex enterprise IT environment and issues faced by CIOs in the digital
• Excellent Pre-sales experience and have played a key role in winning business along with the sales
• Excellent communication, interpersonal, liaison and problem-solving skills with the ability to work in a multi-cultural environment
• Good negotiation skills
• Go getter and results oriented
• High energy level with ability to work well under pressure
• Good relationship building skills. Someone who enjoys CIOs trust and has an ability to develop relationships at all levels (technology teams) of the customer

Roles and Responsibilities:

1. Identifying potential clients and partners, and reaching out to them to understand their requirements and counsel the students to choose Skill Dunia courses.
2.  You will be responsible for managing relationships with existing clients and partners, as well as developing new relationships to help drive business growth.
3. You will be responsible for managing the entire sales process, from lead generation to closing deals. This may include creating sales opportunities, negotiating, managing the onboarding process for new clients and taking referrals to create new business ideas
4. Build sales lead through referrals and cold calling to generate sales (monthly target/revenue-oriented)
5. Collaborate with the Sales and Marketing team to plan and oversee new marketing initiatives