MIS Executive

Job Title: Customer Relationship Executive

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: 0–2 Years

Job Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.

Role Overview:

We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.

Key Responsibilities:

Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.

Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.

Guide customers through insurance products, processes, and renewals.

Record all customer interactions in CRM tools and ensure data accuracy.

Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.

Educate customers about policy benefits, changes, and coverage options.

Meet customer satisfaction goals and service-level targets.

Required Skills and Qualifications:

-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).

-Excellent verbal and written communication skills.

-Ability to build rapport and trust with customers.

-Customer-first mentality with strong problem-solving skills.

-Comfortable with CRM systems and MS Office tools.

Preferred Skills:

-Knowledge of general insurance products.

-Fluency in English, Hindi, and/or regional languages.

-Previous experience working in a call centre, front office, or customer-facing role.

Why Work with ICICI Lombard?

Competitive compensation with performance-based incentives.

Training programs and personal skill development.

Friendly workplace with growth opportunities.

Exposure to a wide range of insurance products and customer scenarios.

Strong organizational brand and career advancement potential.

Work Location: 

12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)

As a Kafka Administrator at Cargill you will work across the full set of data platform technologies spanning on-prem and SAS solutions empowering highly performant modern data centric solutions. Your work will play a critical role in enabling analytical insights and process efficiencies for Cargill’s diverse and complex business environments. You will work in a small team who shares your passion for building, configuring, and supporting platforms while sharing, learning and growing together.  

• Develop and recommend improvements to standard and moderately complex application support processes and procedures. 
• Review, analyze and prioritize incoming incident tickets and user requests. 
• Perform programming, configuration, testing and deployment of fixes or updates for application version releases. 
• Implement security processes to protect data integrity and ensure regulatory compliance. 
• Keep an open channel of communication with users and respond to standard and moderately complex application support requests and needs. 

MINIMUM QUALIFICATIONS

• 2-4 year of minimum experience
• Knowledge of Kafka cluster management, alerting/monitoring, and performance tuning
• Full ecosystem Kafka administration (kafka, zookeeper, kafka-rest, connect)
• Experience implementing Kerberos security
• Preferred:
• Experience in Linux system administration
• Authentication plugin experience such as basic, SSL, and Kerberos
• Production incident support including root cause analysis
• AWS EC2
• Terraform

Location: HSR Layout, Bangalore

Job Title: Consultant - SDR / Inside Sales / Business Development

Job Overview:

As a Sales Development Consultant, you will be at the forefront of our sales efforts. You will be responsible for generating and nurturing leads, initiating meaningful interactions, and setting the stage for our sales team to succeed, all while operating within the US time zone.

Key Responsibilities:

Lead Prospecting:

o Identify and prospect potential customers and leads through various tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info

o Tailor outreach efforts based on lead characteristics and requirements.

Lead Qualification:

o Evaluate and qualify leads to ensure they meet predefined criteria and are ready for engagement by the sales team.

o Gather essential information to facilitate the sales process.

Ideal Customer Profiling:

o Prospect leads based on the ideal customer profile (ICP) and business requirements defined by the sales and marketing teams.

o Align sales efforts with our target customer segments.

Meeting Scheduling and Follow-Up:

o Initiate contact with potential customers to schedule product/service demonstrations and meetings.

o Maintain diligent follow-up to ensure appointments are attended and opportunities are maximized.

LinkedIn Outreach:

o Engage in strategic outreach on LinkedIn to connect with professionals, share valuable content, and build relationships.

o Craft personalized messages to initiate meaningful conversations.ns.

Electrum is seeking a Quality Assurance Engineer - Automation to join our Technology team in Hyderabad. This position will work as part of a cross-functional, passionate agile project team to ensure quality is driven into the heart of the development process from requirements definition through to delivery.

The QA Engineer will be responsible for designing, developing, and supporting the framework for our test infrastructure and proving automation expertise to the development teams. Continually enabling predictable delivery of quality release.

The ideal candidate will be able to research, recommend and implement tools as needed with the goals of increasing automation and proactively bringing issues and problems to the attention of the team, and subsequently generating, proposing, and implementing an innovative solution to solve them.

We are looking for individuals interested in a "home", where they will grow professionally, interact internationally, and take pride in exceeding expectations. If this appeals to you then we encourage you to apply.

Roles & Responsibilities :

• Ensure code base maintains detailed documentation.
• Maintain company-defined and industry-standard best practices.
• Be meticulous about documentation and maintain a robust log of all the test cases and test results.
• Ensure that all tests are executed and give regular feedback to the Manager on the status of the quality.
• Use appropriate measures and KPIs to validate and report on software quality.
• Work closely with the software engineering team, Product Management, and technical operations as well as business users and Senior Management as required.
• Be a creative thinker who can quickly identify and test for functional 'edge cases' outside of expected functionality workflow.
• Have the drive to become an expert in - Unit Testing, UI & UX Testing.
• Conduct integration testing of API's.
• Indulge in Performance and Scalability Testing.
• Security Penetration Testing.

PREREQUISITES:

• Minimum of five years of working experience in tooling or QA automation.
• Through an understanding of SDLC, especially automated QA processes and agile development environments.
• Experience in writing, executing, and monitoring automated test suites using a variety of technologies including, but not limited to Junit, testing, SOAP, UI, Jmeter, LoadRunner, Selenium, etc.
• Proficient in unit, integration, functional, system sanity, regression, acceptance, load stress, performance, volume, GUI, and usability testing.
• Resumed experience creating the various levels of QA automation framework which would evaluate the quality aspects of the build.
• Working knowledge of Java with Selenium, Cucumber, and BDD Tools along with the understanding of TestNG/Junit, Ant/Maven, and Jenkins.
• Hands-on experience in the development of application changes, testing changes, and driving continuous delivery transformation within Scrum teams.
• Strong knowledge of Java, Data structures, OOPS concepts, and its applications.
• Knowledge of Database concepts and query languages like SQL etc.
• Hands-on experience in framework development.
• Strong knowledge of building the hybrid/custom framework which should cover web-based, mobile, and web services-based tests.
• Strong knowledge of code management and experience in a tool like Jenkins, Team City, MAVEN, etc will be added advantage.
• Experience in the implementation of continuous integration, integration of build tools will be an added advantage.
• Understanding of coding enterprise applications within PHP, Javascript, AngularJS, and other languages.

With Electrum, you will:

* Experience the growth stage of a start-up

* Positively impact the world by simplifying the process of moving off fossil fuels

* Create software leveraged by some of the world’s largest brands

* Work with a diverse team

* Experience a flexible hybrid work policy

* Be eligible for health insurance benefits with a sum insured of INR 5 Lakhs (covering employee, spouse, and up to 4 children with an option to include parents by paying 50% of the additional premium cost)

We are an equal opportunity employer and value diversity at our company. We are looking for passionate individuals interested in a home, where they will grow professionally, interact internationally, and take pride in exceeding expectations. If this appeals to you, then we encourage you to apply.

JOB DESCRIPTION

• 2 to 6 years of experience in imparting technical training/ mentoring  
• Must have very strong concepts of Data Analytics
• Must have hands-on and training experience on Python, Advanced Python, R programming, SAS and machine learning
• Must have good knowledge of SQL and Advanced SQL
• Should have basic knowledge of Statistics
• Should be good in Operating systems GNU/Linux, Network fundamentals,        
• Must have knowledge on MS office (Excel/ Word/ PowerPoint)                           
• Self-Motivated and passionate about technology                                     
• Excellent analytical and logical skills and team player                               
• Must have exceptional Communication Skills/ Presentation Skills                         
• Good Aptitude skills is preferred                        
• Exceptional communication skills

Responsibilities:                                                                                         

• Ability to quickly learn any new technology and impart the same to other employees
• Ability to resolve all technical queries of students
• Conduct training sessions and drive the placement driven quality in the training
• Must be able to work independently without the supervision of a senior person
• Participate in reviews/ meetings                                                                                                          

Qualification:                                                                               

• UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
• PG: MCA/MS/MSC – Computer Science
• Any Graduate/ Post graduate, provided they are certified in similar courses

ABOUT EDUBRIDGE

EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.

Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.

To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/

You can also visit us on https://www.facebook.com/Edubridgelearning/">Facebook , https://www.linkedin.com/company/edubridgelearning/">LinkedIn for our latest initiatives and products