11+ Avaya Session Manager Jobs in Hyderabad | Avaya Session Manager Job openings in Hyderabad
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• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues
Responsibilities
- Provide leadership in building and growing a Custom layout team from the ground up to support the global DRAM layout requirement;
- Provide leadership in developing Analog and custom layouts to meet schedules and milestones;
- Provide leadership in training the team’s technical skills and cultural healthiness.
- Effectively communicating with engineering teams across multiple countries to ensure the success of the layout project.
- Organize, prioritize, and manage logistics on tasks and resource allocations for multiple projects.
- Manage the performance and development of team members.
- Managing hiring and retention.
- As a critical member of the core DRAM leadership team in India, contributed to the overall success
Qualification/Requirements
- 5 + year experience in analog/custom layout in advanced CMOS process.
- Minimum 3+ years people management experience.
- Expertise in Cadence VLE/VXL and Mentor Graphic Calibre DRC/LVS is a must.
- Must have strong skills in layout and floor planning skills and manual routing.
- Strong ability to build, and continuously develop a premier analog/mixed-signal layout team
- Experienced in managing multiple Custom IC layout projects
- Highly motivated with passion, detail-oriented, systematic, and methodical approach in IC layout design.
- The ability to work and communicate effectively in a team and to be able to multi-task effectively in a fast-paced working environment.
- Excellent verbal and written communication skills required.
- Independent with strong analytical skills, creative thinking and self-motivation.
- Capable of working in a cross-functional, multi-site team environment in multiple time zones.
- Previous work experience in DRAM/NAND layout design is desirable however not mandatory.
Please find the below job specifications,
Position: Python Developer
Location: Hyderabad, Telangana, India
Job Type: Permanent (full-time)
Company Overview:
About Wallero:
We are a Seattle-based company specializing in product engineering, software development, and technology services. With offices in the U.S., Canada, Bulgaria, and India (specifically, Manjeera Trinity Corporate, JNTU-Hitech City Road, adjacent to LULU Mall in Hyderabad), we provide comprehensive solutions to our global clientele.
As a Microsoft Gold partner company, Wallero is committed to delivering exceptional services and innovative solutions in the technology space. For a detailed overview of our company, please visit: Wallero About Us
Wallero Culture:
At Wallero, we foster a vibrant and inclusive culture that values collaboration, innovation, and professional growth. We believe in creating an environment where every team member can thrive and contribute meaningfully to our projects and initiatives. Explore more about our culture and career opportunities at: Wallero Careers
Job Description:
· Proven experience as a Python Developer with advanced skills in Python programming.
· Hands-on experience with Azure cloud services including VM, AKS, Storage buckets, Gateways, and networking.
· Familiarity with DevOps tools such as Jenkins and JFrog for CI/CD pipelines.
· Strong understanding of software development methodologies and best practices.
· Excellent problem-solving skills and attention to detail.
· Effective communication and teamwork abilities.
· Additional experience with Angular and Node.js is a plus.
Why Wallero?
· Founded by technologists from Microsoft, Wallero has established a strong reputation for building amazing products, applications and cloud solutions for enterprises and municipalities in the US and Worldwide
· At Wallero, products and solutions are developed for Enterprises who demand the industry’s best in cutting-edge technologies. Whether it’s Internet of Things, Custom Mobile Apps, or Public Cloud, your career at Wallero will enable you to have hands-on experience in delivering customer delight while enhancing your career growth by working with the latest and best in technology.
· Our culture encourages initiative and growth while promoting the ability to take on new opportunities and working on new technology.
· Wallero’ s culture is one of collaboration and teamwork – always encouraging individual and team contributions.
· Employees work in a respectful environment and can work on the projects that align with their career and technology interests.
If you believe you have the skills and experience necessary for this role and are excited about contributing to our team, we would love to hear from you.
- Serve as a technical expert for Workday (primarily) and other HR business systems.
- Oversee and maintain business process configuration, inbound and outbound integrations, and security
- Create and maintain advanced reports and web services to enable data-driven decision making across the enterprise, with end-user visibility both inside and outside of Workday
- Utilize Azure DevOps to coordinate and prioritize development efforts with the global team
- Understand HR work processes, and utilize LEAN or other process improvement methodologies to make processes more efficient
- Participate in periodic strategic planning exercises with the HR Operations Team to understand priorities and align the work efforts of key projects and working teams
- Participate in Agile development of Workday (our HRIS), working closely with the HR Operations team to prioritize and implement process improvements
- Provide leadership to other team members and stakeholders
- At least three years’ recent experience in HRIS or HR Operations
- Workday experience required, with a strong emphasis on security, reporting, and business process configuration. Need expertise on Advanced compensation, absence, talent / performance experience and Microsoft Excel.
- Experience in Workday EIB (Enterprise Interface Builder) is a huge plus.
- Strong project management skills and attention to detail
- Experience with Agile development principle and methods, specifically with scrum and sprint
- Ability to build and maintain credibility by knowing the business and aligning HR systems support to the priorities of the business.
- Demonstrated ability to influence leaders, establish and maintain collaborative partnerships and provide thought leadership.
- Bachelor’s degree required
Role/Title: ASCP Functional consultant (Exp - 4 to 15 yrs.)
Location: Noida/Pune/Bangalore/Hyderabad/Chennai
Primary Skills/expertise: ASCP, MFG/MRP, MPS, WIP, BOM
Role & Responsibilities
Functional Consultant with min 6-8 years of experience.
Skills –
- Oracle VCP-EBS - Advanced Supply Chain Planning (ASCP, MFG/MRP, MPS Planning Expert)
Detailed Job Description:
- Strong experience in Oracle ASCP, MRP, MPS Planning and Manufacturing
- Good knowledge of Oracle EBS, Mfg., WIP, BOM
- Having done at least one end to end implementation of Oracle EBS Mfg. with primary focus on VCP modules
- Good knowledge of Supply Chain Management related business processes and Oracle configurations / functional setups, profile options, flex-fields, functional interfaces for R12 EBS
- Should have worked on customizations, Reports, interfaces etc. over MSC schema
- Understanding of software development methodologies, development processes, change management, and deployment procedures
- Experience with gathering user requirements, understanding and interpreting requirements specifications
- Ability to analyze, trouble shoot and effectively communicate functional details to end users
- Worked with Oracle Technical Support on SR resolution
- Self-motivated team player with ability to work independently as well as part of a team
- Strong analytical and problem-solving skills along with written and verbal communication skills
- Good to have – SQL-query knowledge, well known about VCP & Oracle-EBS Mfg. Tables, scheduling tools.
- Should have good understanding of Oracle-EBS Integrations with VCP
- Should have experience in client facing.
- Experience in working with multiple teams.
- Flexible in timings
- Expert in writing functional specifications
- Should able to understand holistic planning solution of customer
- Must have experience in Creation of different test scripts, doing testing, UAT support
Duration: 1Year
Certification: PD1 Must
Must Skills: LWC, Aura, Apex, Sales / Service Cloud, communities.
Rate: $10/hr USD
No.Of.Positions: 4
Experience: 3-4years
JOB SCOPE
o Lead the incident management process and team involved in resolving the
incident.
o Responding to Sev1 incident, identifying the cause, and initiating the
incident management process.
o Working with delivery teams to prioritizing incidents according to their
urgency and influence on the business.
o Creating knowledgebase that outline incident protocols such as how to
handle cybersecurity threats or how to correct server failures.
o Collaborating with the various teams to ensure that all protocols are
diligently followed.
o Reporting on incident, problem, change, service request issues and
escalating to ensure they are closed ON TIME while ensuring recurring ones
are addressed.
o Adjusting the incident management process as required to ensure its
effectiveness.
o Creating the RCA with help of the delivery teams and ensure that it’s
presented within said time and also ensuring continuous improvement in
SLA, TAT, count etc
o Communicating with upper management if major issues are found in the IT
system.
o Will be the owner of the Unified Helpdesk application and should have the
capability to enhance the process, tool further as the need arises.
• REQUIREMENTS
o Bachelor's degree in information technology, engineering, or a related field.
o At least 5+ years of experience working in IT service management, or a
similar role.
o Strong knowledge of IT service management software including ITIL and
COBIT.
o Experience working with IT systems and software such as Manage Now,
Fresh Service, Tivoli, SolarWinds, Nagios XI, etc
o Solid scripting knowledge in languages, such as Shell, SQL, Java, C++ etc.
o Excellent managerial skills and ability to collaborate with team members.
o Ability to analyse a high volume of technical data and work in a fast-paced
environment.
o Strong problem solving, analytical, and time management skills.