
About SmartDocs
About
SmartDocs is a Robotic Process Automation (RPA) Company with solutions that can seamlessly integrate with SAP across areas like ECM, BPM, DMS, Chatbots, Workflows, Accounts Payables & Receivables, Contract Management, Supplier or Vendor Portals
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ROLES AND RESPONSIBILITIES:
We are seeking a highly skilled Senior DevOps Engineer with 8+ years of hands-on experience in designing, automating, and optimizing cloud-native solutions on AWS. AWS and Linux expertise are mandatory. The ideal candidate will have strong experience across databases, automation, CI/CD, containers, and observability, with the ability to build and scale secure, reliable cloud environments.
KEY RESPONSIBILITIES:
Cloud & Infrastructure as Code (IaC)-
- Architect and manage AWS environments ensuring scalability, security, and high availability.
- Implement infrastructure automation using Terraform, CloudFormation, and Ansible.
- Configure VPC Peering, Transit Gateway, and PrivateLink/Connect for advanced networking.
CI/CD & Automation:
- Build and maintain CI/CD pipelines (Jenkins, GitHub, SonarQube, automated testing).
- Automate deployments, provisioning, and monitoring across environments.
Containers & Orchestration:
- Deploy and operate workloads on Docker and Kubernetes (EKS).
- Implement IAM Roles for Service Accounts (IRSA) for secure pod-level access.
- Optimize performance of containerized and microservices applications.
Monitoring & Reliability:
- Implement observability with Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
- Establish logging, alerting, and proactive monitoring for high availability.
Security & Compliance:
- Apply AWS security best practices including IAM, IRSA, SSO, and role-based access control.
- Manage WAF, Guard Duty, Inspector, and other AWS-native security tools.
- Configure VPNs, firewalls, and secure access policies and AWS organizations.
Databases & Analytics:
- Must have expertise in MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
- Manage data reliability, performance tuning, and cloud-native integrations.
- Experience with Apache Airflow and Spark.
IDEAL CANDIDATE:
- 8+ years in DevOps engineering, with strong AWS Cloud expertise (EC2, VPC, TG, RDS, S3, IAM, EKS, EMR, SCP, MWAA, Lambda, CloudFront, SNS, SES etc.).
- Linux expertise is mandatory (system administration, tuning, troubleshooting, CIS hardening etc).
- Strong knowledge of databases: MongoDB, Snowflake, Aerospike, RDS, PostgreSQL, MySQL/MariaDB, and other RDBMS.
- Hands-on with Docker, Kubernetes (EKS), Terraform, CloudFormation, Ansible.
- Proven ability with CI/CD pipeline automation and DevSecOps practices.
- Practical experience with VPC Peering, Transit Gateway, WAF, Guard Duty, Inspector and advanced AWS networking and security tools.
- Expertise in observability tools: Prometheus, Grafana, ELK, CloudWatch, M/Monit, and Datadog.
- Strong scripting skills (Shell/bash, Python, or similar) for automation.
- Bachelor / Master’s degree
- Effective communication skills
PERKS, BENEFITS AND WORK CULTURE:
- Competitive Salary Package
- Generous Leave Policy
- Flexible Working Hours
- Performance-Based Bonuses
- Health Care Benefits
We are looking for enthusiastic engineers passionate about building and maintaining solutioning platform components on cloud and Kubernetes infrastructure. The ideal candidate will go beyond traditional SRE responsibilities by collaborating with stakeholders, understanding the applications hosted on the platform, and designing automation solutions that enhance platform efficiency, reliability, and value.
[Technology and Sub-technology]
• ML Engineering / Modelling
• Python Programming
• GPU frameworks: TensorFlow, Keras, Pytorch etc.
• Cloud Based ML development and Deployment AWS or Azure
[Qualifications]
• Bachelor’s Degree in Computer Science, Computer Engineering or equivalent technical degree
• Proficient programming knowledge in Python or Java and ability to read and explain open source codebase.
• Good foundation of Operating Systems, Networking and Security Principles
• Exposure to DevOps tools, with experience integrating platform components into Sagemaker/ECR and AWS Cloud environments.
• 4-6 years of relevant experience working on AI/ML projects
[Primary Skills]:
• Excellent analytical & problem solving skills.
• Exposure to Machine Learning and GenAI technologies.
• Understanding and hands-on experience with AI/ML Modeling, Libraries, frameworks, and Tools (TensorFlow, Keras, Pytorch etc.)
• Strong knowledge of Python, SQL/NoSQL
• Cloud Based ML development and Deployment AWS or Azure
We are seeking a highly skilled Backend Developer to join our team and contribute to the development and improvement of both our customer-centric SaaS platform and internal systems. As a Backend Developer, you will be responsible for designing, implementing, and maintaining the server-side logic of our application, ensuring high performance, scalability, and security.
As a Backend Developer with expertise in Java, and PostgreSQL, you will play a critical role in developing and maintaining the backend infrastructure of our SaaS and internal platforms, ensuring its reliability, scalability, and performance. Join our team and be a part of building cutting-edge software solutions that empower our customers and drive business growth.
Responsibilities:
- Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.
- Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.
- Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.
- Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.
- Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.
- Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.
- Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.
Requirements:
- Proven work experience as a Backend Developer or similar role, with a focus on server-side development.
- Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.
- Familiarity with SaaS concepts and architecture.
- Experience with API design and development, including RESTful APIs.
- Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.
- Experience with version control systems, such as Git.
- Strong problem-solving and analytical skills, with keen attention to detail.
- Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
- Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.
Roles & Responsibilities:
● Optimize blog content for targeted keywords, internal linking, and schema.
● Manage Quora, Reddit, and Web 2.0 content distribution to drive referral traffic.
● Build backlinks through ethical outreach, guest posting, and partnerships.
● Conduct keyword research to support content planning and campaign SEO.
● Track and report on rankings, backlinks, domain authority, and traffic impact.
● Collaborate with content and design teams to implement best SEO practices.
Must have skills:
● 3-5 years of experience in SEO for B2B websites.
● Must have: Pragmatic SEO & programmatic SEO experience.
● Hands-on experience with Ahrefs, SEMrush, Google Search Console, etc.
● Familiarity with link-building strategies, outreach, and community engagement.
● Good writing/editing sense to tweak content for optimization.
● Self-starter with a proactive mindset and the ability to work in a fast-paced, high-growth environment.
Good to have skills:
● Experience in IT services or SaaS domain.
● Experience with Quora/Reddit or guest post partnerships.
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job -
Maximise customer satisfaction through delivery of L1 and L2 support.
What will you do?
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team
• Manage the day-to-day operations of the team comprising of 18-20 members by overseeing a combination of planned activities, monitoring of operations, and handling escalations.
• Ensure compliance with client SLAs.
• Build and lead a cohesive and high performing team.
• Work across various teams (Partner Success, Product Management, Infrastructure etc.) to resolve issues and concerns for end-users in a timely and effective manner
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Establish best practices through the entire technical support process
• Ownership of the Service Desk process and continuous improvement
• Monitor NPS and other user satisfaction metrics.
We are looking for -
• B. Tech or equivalent degree in computer science.
• ITIL 4 Certified
• Total experience of 10+ years with at least 3 years leading a team serving customers globally.
• Industry experience of working in similar IT services/product companies with. B2B experience preferred.
• Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
• Committed to working collaboratively with highly diverse teams, and many different types of people
- Good communication skills in English (Written and Oral)
- Strong knowledge of RDBMS concepts
- Strong analytical and problem-solving skills
- Experience in performance tuning
- Experience in interaction with the customer
- Mandatory technical skills Java 8+, Angular 2+, HTML, CSS, TypeScript
- Preferred Tools (SVN, GIT, Maven, Jenkins Jira Confluence)
- Ability to explore the application by himself/herself from the training provided
- New feature development or enhancement or change request activities (Requirement analysis, Requirement documentation, Design, Coding, Review, Testing and Release process)
- Defect Fixing (Defect analysis, route cause identification, Code change, testing, obtaining user confirmation and release process)
- Support tasks (Ticket analysis, data uploading, performance tuning, job monitoring, any analysis task, ReportGeneration and etc.,)
- Level 2 and Level 3 support (Support process adherence)
- Functional and technical or solution documentation preparation
- Execution will either be Waterfall or Agile
- The process needs to be followed as defined by RBEI or RBEI’s Customer
- Preparation & participation in the project status and review meeting

About client:
The 2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most
Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission to
simplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.
Key Job Responsibilities:
- He/She is a responsive team player who can proactively contribute for building technical
strategies for applications and systems by promoting an understanding of the technology and
business roadmap.
- He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
- Work very closely with various business stakeholders to drive the execution of multiple
business plans and technologies.
- Work closely with Product, Design, and Marketing to conceive features, plan projects, and
build roadmaps
- Prior experience with scalable Architecture managing team of minimum 5 engineers and
coaching, mentoring while maintaining a role with code development.
- Proven history of contributing to product strategy and shipping products with multi-functional
teams.
- Highly involved in recruitment while building team also leading app development for both
platforms
- Promote and support company policies, procedures, mission, values, and standards of ethics
and integrity.
Minimum Qualification:
- Total of 10+ years experience
- Experince in performance appraisal and people management.
- Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,
popular frameworks & libraries}, JVM, GC tuning, performance tuning)
- Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST
Express etc
- Worked on Relational data stores viz. MySQL, Oracle, or Postgres
- Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
- Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
- Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc
Questions
- How many years of Techno-managerial experience do you have?
- How many performance review cycles did you do?
- What is the size of the team that you've managed?
What is the role?
You will be responsible for developing features on the application and integrations end to end. You will be working closely with the Technical Team to come up with high-quality, resilient, and highly performant applications.
Key Responsibilities
- Design and develop SaaS-based applications based on microservices architecture.
- Work on the core backend and ensure it meets the performance benchmarks.
- API and Integrations.
- Designing and developing APIs for the front end to consume.
- Constantly improve the architecture of the application by clearing the technical backlog.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
- Work on the front end with ReactJS is a plus point.
What are we looking for?
- An enthusiastic individual with the following skills. We are open to promising candidates who are passionate about their work and are team players.
- A subset of the below skills should be fine as long as you are good.🙂
- OAuth, API Integrations.
- Agnostic/Polyglot with multiple tech stacks.
- Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, CouchDB, DynamoDB, Clickhouse, Kafka
- Backend exposure – good knowledge of building and integrating APIs
- Efficient in building microservices in combining server & front-end.
- Knowledge of cloud architecture.
- Excellent knowledge and understanding skills on OAuth.
- Should have sound working experience with relational and columnar DB.
- Should be innovative and communicative in approach.
- Will be responsible for functional/technical track of a project.
Who will you work with?
You will closely work with the engineering team and support the Product Team of Compass.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Mandatory Skills Sets
- Excellent problem-solving skills in technical challenges
- Deep knowledge of at least one cloud platform (AWS Preferred)
- Understanding of Latest cloud computing technologies
- Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
- Complete hands-on with ability to grasp evolving technologies and coding languages
- Excellent communication skills which would involve customer facing role
- Design thinking
- Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
- Experience working/building/contributing to proposals for architecture, estimations
Preferred Skills Sets
- Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
- Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
- Person must have performed Application Architect Role for 3+ years
- AWS platform specific experience a bonus.
- Enterprise application and database architecture a bonus.






