
About SmartDocs
About
SmartDocs is a Robotic Process Automation (RPA) Company with solutions that can seamlessly integrate with SAP across areas like ECM, BPM, DMS, Chatbots, Workflows, Accounts Payables & Receivables, Contract Management, Supplier or Vendor Portals
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Role & Responsibilities
The User Researcher is responsible for generating deep, psychology-backed insights into user behavior, motivations, and decision-making within fintech and digital financial products. The role focuses on applying behavioral science, cognitive psychology, and quantitative/qualitative research methods to uncover latent user needs and translate them into actionable inputs for design, product, and business strategy. The role ensures user-centric, evidence-based decision-making across the organization.
A - Minimum required Accountabilities for this role-
- Conduct in-depth moderated and unmoderated user interviews using psychological frameworks (e.g., Prospect Theory, Cognitive Dissonance, System 1 & 2) to uncover latent motivations, emotional drivers, and behavioral barriers.
- Design, deploy, and analyze quantitative research studies (surveys, questionnaires, experiments) grounded in validated psychological models such as Theory of Planned Behavior (TPB), Big Five Personality Traits, and Self-Determination Theory.
- Synthesize qualitative and quantitative data into actionable insights by identifying underlying cognitive and behavioral patterns (e.g., loss aversion, anchoring bias, trust erosion).
- Translate research findings into structured outputs such as personas, mental models, journey maps, and behavioral frameworks that predict user behavior.
- Test UI/UX prototypes through usability and concept validation studies using tools like Figma, Maze, and UserTesting, leveraging models such as Fogg’s Behavior Model.
- Own end-to-end research execution including study design, participant recruitment, psychometric segmentation, data analysis, and insight storytelling.
B - Additional Accountabilities pertaining to the role-
- Partner closely with design, product, and business teams to convert behavioral insights into bias-aware recommendations, nudges, and experience improvements.
- Monitor fintech and behavioral science trends (e.g., hyperbolic discounting, decision fatigue) through diary studies, ethnographic research, and secondary analysis.
- Support business KPIs such as conversion, engagement, retention, and trust through evidence-backed research inputs.
- Contribute to the development of internal research standards, methodologies, and best practices.
Ideal Candidate
- Strong Behavioral Research / Behavioral Insights / Consumer Behavior Research Profiles
- Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior
- Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research
- Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements
- Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation
- Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology
- Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness
- Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams
- Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role
- Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)
- Candidates from institutes with strong behavioral research exposure are preferred
- Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms
- Mandatory (Note):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights
- Preferred (Skills): Exposure to behavioral experimentation, usability testing, journey analysis, or consumer psychology frameworks used to improve digital product experience
- Preferred (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)
Role: Oracle ERP Support Service Delivery Manager
Location: Marathahalli, Bangalore
Job Description:
Required Skills & Qualifications
Ø Experience: Experience in Oracle ERP Support (Cloud/EBS) and IT Service Delivery Management.
Ø Technical Knowledge: Understanding of Oracle ERP modules (e.g., Financials, HCM, SCM).
Ø Leadership: Small to Medium (15-40) Team management and development skills
Ø Communication: Good client-facing, negotiation, and communication skills.
Key Responsibilities:
Ø Service Delivery Management: Manage end-to-end support operations, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Ø Lead incidents, problems, and change management processes, including supporting patches and new releases. Develop service dashboards, monitor performance metrics, and ensure adherence to compliance and risk management.
Ø Identify opportunities for automation and process optimization within ERP operations.
Location: Indore
Position: BDE (Fresher) – Online Bidder
Experience: Fresher / 0–1 Year
Type: Full-Time
🎯 Role Overview
We are looking for enthusiastic and result-driven individuals for the role of Business Development Executive (Online Bidder) who can generate leads, interact with clients, and contribute to business growth through online platforms.
✅ Key Responsibilities
- Generate leads through platforms like Upwork, Freelancer, Fiverr, LinkedIn
- Bid on projects and communicate with international clients
- Understand client requirements and share proposals
- Maintain client relationships and follow-ups
- Coordinate with technical team for project discussions
- Achieve monthly targets and business goals
🎯 Requirements
✔ Fluent communication skills (written & verbal)
✔ Basic understanding of IT services (Web/App Development preferred)
✔ Good convincing and negotiation skills
✔ Ability to handle client communication
✔ Self-motivated and target-oriented
✔ Immediate joiners preferred
💡 Preferred Skills
✔ Knowledge of bidding platforms (Upwork, Freelancer, etc.)
✔ Basic knowledge of sales or business development
✔ Confidence in handling international clients
🎓 Eligibility
- Any Graduate / MBA (Marketing preferred)
- Freshers can apply
🎁 Perks & Benefits
- Hands-on experience in international client handling
- Growth opportunities in sales & business development
- Performance-based incentives
- Learning & development environment
-
Understanding of SDLC & OOPs concepts.
-
Must have experience with ASP.NET with C#
-
Good knowledge of SQL server / POSTGreSQL database
-
Basic Knowledge of javascript, JQuery, CSS, HTML5, Bootstrap
-
Ability to design Web architecture.
-
Ability to bug fixing in existing projects.
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Knowledge of functions, procedure, triggers.
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Ability to write optimized sql query.
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Good knowledge of developing Desktop Application
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Knowledge of WCF, Web Services and file management.
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Knowledge of digital signature is preferred.
Roles And responsibilities-
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Should be able to work in a team environment.
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Strong in Software Development and Problem Solving Skills.
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Design, Develop and Unit Test software independently.
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Also should be able to understand the existing applications and should be in position to reengineer the codes to latest .Net technologies.
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Freshers: Should have B.Tech background and should have strong in problem solving skills.
Net Developer & API Expert
Position Summary:
We are looking for .Net Developers who are also Experts in API Integrations to join our development team and participate in different established projects.
We are looking for proactive, team players who are passionate about programming in this language and focused on providing the best experience to the end user.
This is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry! These developers will face numerous technical challenges.
Essential Functions and Responsibilities:
· Work on projects in the C#, .NET CORE and entity frameworks
· Validate data with Postman, JSON, and basic SQL queries
· Unit Testing
· Write RESTful APIs (Core Web API)
· Writing clean/maintainable code
· MSSQL Server (Familiar with MongoDB, preferred but not required)
· Understand best practices and commit to follow them
· Work on new and difficult topics and contribute to libraries when needed
Knowledge, Skills, and Abilities:
· Fluent in English
· Strong knowledge of OOPs concepts
· Knowledge of the Linux Operating System
· Strong problem-solving, design, coding and debugging skills.
· Knowledge about Git and Version Control
· Preferred to have knowledge of Microservices Architecture (Not mandatory)
The fun stuff you'll actually be doing:
- Focus on delivering code in ReactNative
- Input and lead technical discussions
- Identify areas of technical improvement within a project
- Provide support for other team members, including non-technical people (DM’s, PM’s)
Requirements
- Lots of previous commercial development experience, with expert knowledge of ReactNative
- Other required technical skillset :- Javascript, Native deployment, App publishing, Unit Testing, Redux / Redux toolkit, writing TDDs, snapshot test and code coverage etc.
- Experience with CICD for RN apps, Performance analysis , Crash reporting, Crash recovery, Localization or Native development is an added advantage.
- Can take the lead on an area of a project (e.g. FE), making some architectural decisions
- Ability to mentor and guide more junior developers
- Ability to explain complicated technical concepts to non-technical people
- Up to date with latest trends in their core technology, and expresses an interest in other areas of the tech stack
Key Responsibilities:
- Writing clean and efficient codes for Android applications
- Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
- Collaborating with cross-functional teams to define and design new feature.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Ability to brainstorm and come up with solutions to open ended problems.
- Ability to take ownership and drive initiatives end to end.
- Desire to learn and dive deep into new technologies on the job.
- Solid understanding of CS fundamentals-Operating Systems, Databases and Data Structure.
Knowledge and Skills:
- Prior experience as an Android Developer using Java, Kotlin, Android SDK, Android NDK
- Proficient understanding of code versioning tools such as Git
- Familiarity with RESTful APIs to effectively integrate Android applications
- Solid understanding of the full mobile development life cycle.
- Passion for products and aspiration to make a big impact.
- Solid engineering principles and clear understanding of data structures and algorithms.
- Expertise in implementation of custom UI components along with fabulous animations and write/understand Rest APIs
- Experience working with Google Maps, Social APIs, Geo-locations, Media permissions, SMS fetch, etc.
We are hiring for email marketing or lead generation executive in Spenz Media.
If you are interested, please connect me on linkedin or message
https://www.linkedin.com/feed/hashtag/?keywords=leadgeneration&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6853587137086930944">#leadgeneration, https://www.linkedin.com/feed/hashtag/?keywords=emailmarketing&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6853587137086930944">#emailmarketing
- Collaborate with product, design, and other engineering teams to brainstorm and resolve complex problems.
- Ensure the quality of code is up to the highest standard of readability, conciseness, efficiency, modularity, and extensibility.
- Experience with the entire Software Development Life Cycle (SDLC)
- Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences
- Talking to customers and business teams to suggest improvement areas in product flows.
- Create peer learnings for team members and build context for new teammates
- Help with building the company's tech team and iterating on the hiring framework.
- Provide regular feedback to your team (peers and managers) to ensure continuous improvement.
- Keeping abreast with the latest technologies and working on your skills regularly.
Must-haves
- At least 3 years of experience working in frontend for desktop and mobile web.
- Familiar with design tools and convert them to actual code (HTML+CSS+JavaScript)
- Mastery in DOM Manipulation (including Jquery) and understand components, CTAs.
- Well-versed in other non-vanilla languages (ex. TypeScript)
- Well-versed in standard frontend framework (ex. ReactJS)
- Understanding of GraphQL APIs.
- Deep understanding of web technologies in various mobile systems
- Have empathy for the users you build for
Good to have
- Experience in the fintech industry
- Experience leading design and implementation of robust and secure web services.







