Sales Executive

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Roles and Responsibilities:

Perform detailed feature requirements analysis along with a team of Senior Developers, 

define system functionality, work on system design and document the same

● Design/Develop/Improve Cogno AI’s backend infrastructure and stack and build fault￾tolerant, scalable and real-time distributed system

● Own the design, development and deployment of code to improve product and platform 

functionality

● Taking initiative and giving ideas for improving the processes in the technology team 

would lead to better performance of the team and result in robust solutions

● Writing high-performance, reliable and maintainable code

● Support team with timely analysis and debugging of operational issues

● Emphasis on automation and scripting

● Cross-functional communication to deliver projects

● Mentor junior team members technically and manage a team of software engineers

● Taking interviews and making tests for hiring people in the technology team

What do we look for?

The following are the important eligibility requirements for this Job:

● Bachelor's or Master's degree in computer science or equivalent.

● 5+ years of experience working as a software engineer, preferably in a product-based 

company.

● Experience working with major cloud solutions AWS (preferred), Azure, and GCP.

● Familiarity with 3-Tier, microservices architecture and distributed systems

● Experience with the design & development of RESTful services

● Experience with developing Linux-based applications, networking and scripting.

● Experience with different data stores, data modelling and scaling them

● Familiarity with data stores such as PostgreSQL, MySQL, Mongo-DB etc.

● 4+ years of experience with web frameworks (preferably Django, Flask etc.)

● Good understanding of data structures, multi-threading and concurrency concepts.

● Experience with DevOps tools like Jenkins, Ansible, Kubernetes, and Git is a plus.

● Familiarity with elastic search queries and visualization tools like grafana, kibana

● Strong networking fundamentals: Firewalls, Proxies, DNS, Load Balancing, etc.

● Strong analytical and problem-solving skills.

● Excellent written and verbal communication skills.

● Team player, flexible and able to work in a fast-paced environment.

● End-to-end ownership of the product. You own what you develop.

• 4+ Years of proven work experience as a WordPress developer.
• Good experience in building custom WordPress themes, custom  plugins  and configuring content using custom fields.
• Extensive experience in HTML5, CSS3, JavaScript, and PHP.
• Experience using CSS Grid, CSS Flexbox 
• Good Communication skills

• Building the website front-end and back-end from scratch without using any page builders. 

• Creating easy to use, intuitive,  well-structured backend for content management.
• Writing SEO friendly, high performant code.
• Configuring  server environments such as LEMP.
• Helping formulate an effective, responsive design and turning it into a working

Responsibilities:

• Collaborate with the project team to gather requirements and understand user needs.
• Design and develop web applications using the MERN stack.
• Write clean and efficient code for both the front-end and back-end.
• Ensure the creation of responsive and cross-browser compatible web applications.
• Optimize applications for speed, performance, and scalability.
• Debug and troubleshoot issues, and participate in code reviews.
• Develop and maintain RESTful APIs for front-end interactions.
• Integrate third-party libraries and APIs when required.
• Keep up-to-date with the latest web development trends and best practices.
• Conduct unit and integration testing to ensure code quality.
• Collaborate with team members and stakeholders to meet project deadlines.
• Document code and technical specifications.
• Participate in knowledge sharing and continuous learning within the team.

Requirements:

• A Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.
• A minimum of 2 years of hands-on experience as a MERN Stack Developer.
• Proficiency in Node.js and Express.js for building the back-end of web applications.
• Strong knowledge and experience in React.js for front-end development.
• Expertise in MongoDB for database design and management.
• Strong understanding of JavaScript, ES6+
• Familiarity with RESTful API development and integration.
• Ability to work with HTML, CSS, and responsive design principles.
• Experience with version control systems, such as Git.
• Problem-solving skills and an aptitude for learning new technologies.
• Strong communication and teamwork skills.

Designation: Sr. Admission counselor

Skills Required:

• Good Communication skills (English mandatory)
• Passion for work
• Leadership / Team player

Roles & Responsibilities:

• Administer school admissions procedures and advise parents and members of the public on admission criteria, collate applications for admission, and monitor criteria being applied consistently.
• Develop marketing strategies with the Principal to support the achievement of the overall admissions
• Manage student enrolment through telephone inquiries, emails, and visitors to the school for enrolment into the school.
• Work in coordination with various external & internal departments.
• Develop institutional goals and objectives consistent with the vision, mission, and values of the School
• Set up and maintain efficient office systems within the school's admin area, including manual and computerized information retrieval systems.

Job Roles & Responsiblities:

• 4+ years of experience in .NET Core, C#, EF Core, SQL Server, Rest API, MVC, Webform
• Good to have exposure in Azure & Azure DevOps
• Strong Experience in Micro Services Architecture.
• Cloud Azure
• Azure Kubernetes
• Knowledge of Docker is advantageous
• SOLID Principles
• Good to have exp in SonarCloud
• Should have team leading experience

• Having 6+ experience as a QA/SDET
• Having good knowledge on iOS/Android App based apps testing.
• Having good exposure on mobile based application testing and testing process.
• Good knowledge on backend API testing
• Good in writing manual test cases with all possible scenarios.
• Good exposure on JIRA, Zypher and QC.
• Good in debugging skills and ELK stack.
• Good to have experience in Java and automation technologies 

Come be a part of one of the most exciting e-learning startup! A product based company building a B2C subscription product for kids around the world. Best understood as a combination of Netflix + Skillshare + Instagram for kids of ages 5 - 15, there is going to be something new every week to work on!

Already present in over 167 countries, kids of all backgrounds, languages and ages use DIY.org on website, iOS and Android. DIY is a place online where kids truly discover themselves.About UsWe are an early stage venture backed edtech startup looking to expand the team in UAE.

Perks offered:

• Tax Free Income - One of the major benefits of working with DIY is that your income is virtually tax-free.
• Exposure - The benefit of working out of UAE is that you will get exposure to woking with people from different countries and also build a network with people from various nations
• World class accommodation (amenities – Gym, Swimming Pool, Pet Friendly and fully furnished apartments) provided free of cost
• We take care of your VISA processing
• Insurance Coverage
• We take care of your travel and relocation to Abu Dhabi

Responsibilities:

• Ensure the quality of software products we build
• Author test documentation including test plans, test cases & scenarios and develop automated test suites.
• Develop test strategies, plans, and test cases and setting up of E2E test infrastructure
• Both Manual as well as Automation Testing on backend/frontend E2E testing.
• Work towards sustaining current QA processes and implementing new ones
• Define system test plans to validate all existing feature functionalities configured on system testbeds and automate all test cases
• Verify endurance and scale testing to validate robust feature functionality under stress

Must have:

• Extensively worked on various testing types such as Functional, Regression, Sanity, Smoke, Mobile testing, cross browser compatibility
• Expertise in developing, managing, and implementing E2E testing for core features in Automation frameworks using Selenium/ REST Assured/ APM or equivalent.
• API testing using tools like Postman.
• Experience in writing SQL queries to perform backend data validations

Good To Have :

• Experience in building Automation framework from Scratch
• Familiarity with performance testing using JMeter, Scale and Reliability testing
• Hands-on experience with cloud computing platforms like AWS, Azure or GCP is a plus
• Comfortable with Agile methodologies and working in small teams

About Us

We are an early stage venture backed edtech startup looking to expand the engineering team.

From offering flexible working hours to ensuing a 'no leave policy', to offering esops to every employee that joins and ensuring a flat yet performance driven organization, we offer a place for people to come and build a career and not do a job.

• Someone who enjoys Sports, Marketing, and Fashion
• A skilled graphic designer based in Bangalore (or ready-to-move).
• Has a good understanding of graphic design principles and typography.
• We are looking for someone who is really creative and well-versed in the tools of the trade.
• Someone who is looking to get involved in more than just graphic design
• People who work well in teams