Business Development Manager

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

Job Summary:

We are looking for a talented Senior 3D Designer to join our team. The ideal candidate must demonstrate strong artistic and storytelling ability and possess foundational knowledge of processes, tools, and building blocks of XR – AR/VR, Metaverse. They must also have experience in end-to-end modeling, UV unwrapping, texturing and rendering. The candidate should be proficient in a variety of digital 2D and 3D software programs such as Photoshop, Illustrator, Maya, Blender, etc. This is a great opportunity for someone who is passionate about designing photo-realistic virtual worlds and has 3-5 years of experience as a concept artist or graphic designer.

Responsibilities:

• Create avatar concepts, assets, world-building, materials and texture definition, and environments for photo-realistic virtual worlds
• Use traditional tools and technology to create designs in 2D/3D
• Collaborate with team members and work to a brief by understanding creative briefs, then considering elements such as context, timescales, and creative constraints when solving tasks
• Demonstrate an understanding of technical art production and end-to-end modeling, UV unwrapping, texturing, and rendering
• Develop assets and designs in line with project requirements and timelines
• Ensure all designs are optimized for performance and meet project requirements
• Keep up-to-date with industry trends and emerging technologies

Requirements:

• A portfolio of work demonstrating strong artistic and storytelling ability
• Foundational knowledge of processes, tools, and building blocks of XR – AR/VR, Metaverse
• Excellent sketching abilities for rough conceptualization
• Proficient in a variety of digital 2D and 3D software programs (not limited to Photoshop, Illustrator, Maya, Blender, etc.)
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Ability to manage multiple projects and meet tight deadlines
• 3 - 5 years of experience as a concept artist or graphic designer preferred

Job Description

Experience should have minimum 2 years.

Proficient with ReactJS/Redux

Designing and developing user interface solutions for websites, web and Mobile applications.

Design product and website layouts, assets, flows, sitemaps etc.

Create and maintain UI guidelines and templates.

Extensive knowledge of web technologies and building large scale web applications.

Expertise in JavaScript, HTML5 and CSS3 and Adoptive / Responsive web Design & Cross browser experience.

Expertise with cross-browser, cross-platform, and design constraints on the web.

Interact with other team members to incorporate innovations and vice versa.

Experience in working with Agile Methodology.

Ability to solve problems creatively and effectively.

Should possess excellent communication skills.

• Source, interview, and select applicants for various positions.
• Sound knowledge on Sourcing Candidates thru REDEX, Monster & various Job Sites.
• Foster long-term relationships with candidates and clients
• Sourcing from different job boards. Excellent knowledge in Boolean function & usage of various job board databases.
• Draft job descriptions, push them through all talent acquisition channels, and coordinate candidate sourcing with the same.
• Doing junior to middle-level hiring for all IT verticals.
• Review applicants to verify if position requirements are met.
• Format resumes meeting client expectations.
• Telephonic Screening of the profiles checking for Technical Fitment, Behavioural Fitment, Stability, etc.
• Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
• Follow up with candidates and clients and maintain records of progress.

Roles & Responsibilities:.

• Good knowledge and experience in IT hiring ( Sharepoint, Web developers, Web designers, HADOOP, Software Trainers, Server Admins, Software Engineers, Application Developers, etc.)
• Ability to build strong relationships.
• Self-confidence and self-starter.
• Excellent written and oral (phone) communication skills a MUST.
• Good sense of humor.
• Skills/Qualifications: Telephone Skills, Recruiting, Interviewing Skills, People Skills, Supports Diversity, Professionalism, Organization, Judgment.

Job Description:

Design skills

Strong working knowledge on various design patterns such as MVC, MVVM, DDD and any custom/hybrid framework as designed by the Architects.
Strong uderstanding in building Single Page Application

Process skills

Built application leveraging Agile DevOps principles and Azure DevOps toolset as part of SCRUM team


Technical skills

• Strong coding and work experience in Front End coding using Angular 8, BackBone, Bootstrap.
• Should have experience on 3rd party tools like PDF.Js (Generate PDF), SheetJS (Export Excel sheet), HighCharts or CharJS (Generate Charts and Graph).
• Should have good understanding of web servers such as IIS and Front-end runtimes using Node.js/NPM.
• Strong debugging skills using browser based Front end application written in Angular 8
• Strong knowledge and understanding of data sharing medium using JSON, XML.
• Should have used IDE such as Visual Studio and Visual Studio Code for Front-end development.
• Create Unit test cases using Jasmine and have all critical flows covered.
• Understanding of MS Build and MS Test as part of Azure DevOps pipelines
• Ability to triage defects in QA, UAT and Production and provide fix with quick turn around time.

• 5+ years of building SPA web solutions using Angular 8 , BackBone, Bootstrap
• 5+ years building HTML5 complaint pages
• 3+ years of experience using TypeScript
• 3+ years of writing automated testing using Jamine or others
• 3+ years of using TFS for Build and automated testing
• 1+ years of experience using Security Assessment Tool like Fortify 360 or IBM APP Scan
• 1+ years of experience using code quality assessment tool like SonarQube
• 1+ years of experience using API Management tool like Swagger
• 1+ years of experience on APM tools like DynaTrace
• 1+ years leveraging Azure DevOps

• Understanding of cloud based deployment using containers is plus
• Understanding of JS frameworks like Vue or React is plus

Job description

Roles and Responsibilities

• Plan, Participate, monitor, follow-up sales & marketing activities as per sales strategy for the allocated customers / location and end customers/ user
• Support and monitor the performance of the team in order to achieve their monthly & annual sales target.
• Experience to manage a team of at least 10-15 members.
• Conduct meetings regularly to ensure open communication and devise an action plan to address issues/concerns raised by the team.
• Undertaking regular one-to-one meetings, team meetings at various levels, training and counselling /coaching sessions for all direct reports.
• Responsible for Lead Generation and completion of team target.
• Demonstrate accountability and ethical behaviour at all times.
• Who has a Knowledge on Cloud Computing will be an Add on Advantage.

Required Candidate Profile

• Extremely organized, highly motivated & target oriented.
• Preferably from BPO/KPO background
• Excellent verbal/written communication and presentation skills.
• Accomplishes organization goals by accepting ownership.
• Willingness to work in night shift.
• Ready to join immediately.