SEO Executive

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday

life struggles. We can't do much about the manager!

Job Role: Video Editor

Experience Level: 1.5+ years

Location: Bangalore, Onsite

Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 1.5 Years plus.

Responsibilities:-

● Creation of Social media posts, reels, etc .

● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences.

● Correct errors, using editing equipment.

● Must know motion graphics.

● Minimum 8-10 edits in a day.

● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro.

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

Roles & Responsibilities

• Design and build ontologies (knowledge models) that organize Dell's business information in a structured way.
• Connect data from different systems so that all information is consistent and easy to understand.
• Create relationships between products, customers, services, and other business data to improve search and AI capabilities.
• Work closely with business teams to understand their requirements and convert them into structured knowledge models.
• Ensure data is organized according to industry standards such as RDF, OWL, and SPARQL.
• Improve enterprise search, analytics, and AI-driven applications by maintaining accurate knowledge structures.
• Collaborate with developers, data engineers, AI teams, and business stakeholders on knowledge management projects.
• Manage and update ontologies as new products, services, and business information are introduced.
• Support knowledge graph and metadata initiatives to improve data quality and consistency.
• Use graph databases and ontology management tools (where applicable) to maintain semantic data models.

Ideal Candidate

• Strong Ontologist Profile with deep semantic (RDF) ontology experience in complex enterprise environments
• Mandatory (Experience 1) – Must have 7+ years of total experience, with 5+ years in semantic (RDF) ontology building/structuring for a complex/large enterprises
• Mandatory (Experience 2) – Must have a strong understanding of content and information management, data structures, and semantic metadata extraction
• Mandatory (Tech skill 1) – Must have strong experience with graph databases, taxonomies, and NLP strategies for optimization
• Mandatory (Tech skill 2) – Must have strong working experience of ontology/TOMS tools such as PoolParty (Semantic Web), TopQuadrant EDG, or GraphDB (Ontotext)
• Mandatory (Tech skill 3) – Must be familiar with W3C industry standards, including SPARQL and OWL.
• Mandatory (Communication) – Must be fluent in English, with strong stakeholder management skills to operate across a complex, multi-team environment.many stakeholders.
• Mandatory (Note) – Must be available to work during US time zones for at least 4 hours per day
• Preferred (Education) – Must have a degree in Computer Science or Library Science, preferably with a minor / concentration / certificate in Information Management or Library Automation
• Preferred (Tech skill 3) – Understanding of content development and search/retrieval tools.

Job Title : System Support Engineer – L1

Experience : 2.5+ Years

Location : Mumbai (Powai)

Shift : Rotational

Role Summary :

Provide first-level technical and functional support for enterprise applications and infrastructure. Handle user issues, troubleshoot systems, and ensure timely resolution while following support processes.

Key Responsibilities :

• Provide phone/email support and own user issues end-to-end.
• Log, track, and update tickets in Jira/Freshdesk.
• Troubleshoot Linux/UNIX systems, web servers, and databases.
• Escalate unresolved issues and communicate during downtimes.
• Create knowledge base articles and support documentation.

Mandatory Skills :

Linux/UNIX administration, Apache/Tomcat/JBoss, basic SQL databases (MySQL/SQL Server/Oracle), scripting knowledge, and ticketing tools experience.

Preferred :

• Banking/Financial Services domain exposure and client-site support experience.
• Strong communication skills, customer-focused mindset, and willingness to work in rotational shifts are essential.

Responsibilities:

• Business Development: Drive revenue generation by implementing effective sales and retention strategies to achieve AUM targets in the territory.
• Operations Management: Oversee and ensure smooth day-to-day operations of the branch, adhering to operational guidelines and compliance standards.
• Recruitment of Frontline Employees: Identify staffing needs, recruit talented individuals, and build a high-performing team of frontline employees.
• Training and Nurturance: Provide training, mentoring, and ongoing support to frontline employees to enhance their skills, product knowledge, and customer service abilities.
• Risk and Audit and Compliance Adherence: Implement risk management protocols, ensure compliance with internal policies and external regulations, and conduct periodic audits to maintain a secure and compliant environment. Ensure adherence to regulatory and compliance requirements at all times, maintaining the highest standards of ethical conduct.
• Liaising with Lending Partner Banks: Foster strong relationships with lending partner banks, collaborate on business strategies, and ensure seamless communication and cooperation.
• Cross-Selling of Third-Party Products: Identify opportunities for cross-selling various third-party products to customers, increasing revenue and enhancing the customer experience.
• Building Rupeek Business Partners and DSA Channel: Establish and nurture partnerships with local businesses and develop a robust DSA channel to drive business growth.
• Reporting and Analysis: Prepare regular reports on business performance, monitor key metrics, analyze trends, and make data-driven decisions to improve operational efficiency and effectiveness.

Ideal Persona: 

• Should be a graduate or above in any stream. 
• Minimum 5 years of experience in sales and operations management, with at least 2 years in a team-leading role.
• Candidates from BFSI/Fintech/Telecom would be an ideal fit
• Strong background in the BFSI lending business is highly preferred.
• Proven track record of achieving sales targets and driving business growth.

Essential Skills: 

• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• In-depth knowledge of loan products, lending processes, and regulatory frameworks.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work in a fast-paced, target-driven environment and adapt to changing market conditions.
• Demonstrated ability to handle multiple priorities and meet deadlines effectively.
• Ability to do demand generation in the market and build offline channels.
• Should be good at relationship management across various stakeholders (Customer, Channel partner, Internal team, cross functional)
• Local language proficiency and geography knowledge are preferred.

Responsibilities:

* Creating and executing a strong performance marketing strategy & execution plan

* Developing and managing digital prospecting and remarketing campaigns

* Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC while maintaining scale.

* Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels

* Identifying and testing new channels to continue to meet or exceed established critical metrics

* Working closely with the performance agency to share funnel conversion improvement ideas, feedback & present results.

Key Requirements:

* Prior experience in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media and other digital channels

* Expertise in campaign and channel analysis and reporting, including Google Analytics experience

* Candidate must possess excellent analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights & recommendations

* Curious and a strong problem solver.

In this role, you will participate in all phases of a product - Discover, Design, Test, Build and Measure. 

• It is a hybrid role of 60-70% UX and 40-30% UI design focus. 
• You will be liaising with the following teams - Brand, Copy, Product development and Marketing to ensure cohesiveness.
• You will need to understand and produce design assets for a responsive website.
• You will need to coordinate with the development team to help in implementation by providing accessible assets which have a precise specification.
• You should understand the design approaches that cater differently (if required) for different market segments and location and create design artefacts accordingly.
• Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.

Key responsibilities include:

• Define and map information architectures and user journeys for the responsive web design solution
• Create, iterate and prototype testable design concepts
• Provide designs and precise specification to the dev team for implementation
• Ensure consistent approach and to be able to contribute as well as using design systems
• Gather briefs and communicate ideas clearly and effectively
• Conduct research using a variety of methods and be able to synthesise results from research into tangible insights and recommendations for discovery as well as ongoing improvement of current journeys

Experience

• In-depth knowledge of human-centred design and usability heuristics. Extensive experience in Product, UX, HCI, or Web Design
• Experience in designing responsive websites and applications
• Experience in creating, testing and iterating prototypes with stakeholders
• Experience with conducting research and articulating outputs incoherent and understandable formats
• Experience in setting/managing expectations
• Knowledge of accessibility standards and guidelines

Desirable skills include

• A design or research-related degree
• Experience speaking about design at conferences or meetups
• Software experience MUST - Figma, Adobe Suite: Photoshop/Illustrator
• DESIRABLE - Ability to prototype Lo-Fi/Hi-Fi with InVision, Framer, or Principle
• Understand Bootstrap or basic responsive HTML/CSS framework
• Embrace Mobile First and Lean UX Design Iteration
• Software experience DESIRABLE - Invision, Miro, Monday.com/Jira, and MS office suite
• Must be a champion of Accessibility and Compliance
• Understanding CMS system integrations
• Understanding of third party integrations
• Usertesting knowledge moderated / unmoderated – OR be comfortable to learn

Personality - You will be a good fit if you ...

• Have the ability to manage multiple tasks and changing priorities
• Work with all stakeholders, including the dev team, copywriter, leadership teams
• are a good communicator - making sure that any new change is communicated and documented well within the cross-functional team
• Are a good collaborator - you involve main stakeholders for design decisions.
• a champion in meeting user needs, even if it means challenging the brief or assumptions made
• Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.
• Are a believer of Holistic Experience Design – Think about and explicitly design for every contact point and customer interaction. Whether that interaction is with the product, website, app, service, content, employee, message, call centre, etc.)