Project Manager at a global provider of Business Process Management company · Pune, Bengaluru (Bangalore), Mumbai, Chennai, Nashik, Gurugram · 8 - 15 years · ₹20L - ₹30L / yr · Posted 23 Aug 2022

Project Manager – Team Lead (Appian System Analyst)
About the position:-
The Manager will be working in Intelligent Automation domain in a techno functional role and develop proprietary solutions on Appian BPM, IBM BPM, Java and RPA platforms. This Position will be required to work extensively with Audit business Teams for developing solutions using Appian BPM, Java and RPA platforms. Candidate should be able to work as an individual contributor as well as in leading the team on various technology aspect from programming and development point of view.
Broadly, the key responsibilities are:
- Design, Development, Architecture, Implementation and Support on end to end Business applications with Appian BPM platform.
- Adept to leading technologies preferably in BPM and RPA Domain.
- Collaborating with Business teams for process discussions and working closely with IT team for infrastructure and deployment.
Roles and responsibilities:
The Manager will be predominantly responsible to:
- Extensively involve at all phase of Technical planning & requirements gathering.
- Work with business and technology teams to analyze and assess automation feasibility.
- Manage Projects end-to-end using relevant development framework either SDLC or Agile.
- Lead team of Appian developers and making sure development is moving
- Ensure quality of development by closely working with developers and testing team..
- Work closely with IT technology and infrastructure team.
- Able to support and drive change management of existing processes as per new requirements using a structured change control process.
- Work with project leads on technology platform related issues and provide plausible suggestion for improvements.
- Ensure the work is performed with high quality and completed within agreed turnaround time.
- Strong experience in Developing Web services and exposure to Enterprise application integration.
- Timely raise any issues identified to the Managers so that the quality and turnaround time are not impacted
- Plan and organize the work in such a way that the Quality and efficiency are not impacted on the deliverables
- Lead / participate in firm's strategic initiatives and corporate social responsibility programs
Essential skills:-
Education and Experience Requirements:
- B.E or B. Tech with IT/Computer Science/ related specialization.
- 10+ year of post qualification experience last 5 years need to be on Appian.
- Strong knowledge on BPM and having worked on any other BPM product is definite plus.
- Strong knowledge of Appian BPM and IBM BPM.
- Good knowledge on Software applications, SQL, Python, JAVA/J2EE programming and C++
- Good understanding on BPM Fundamentals, Architecture Components, Technical Features as design feature, configuration in Appian etc.
- Well versed with AGILE and SDLC based development approach.
- Expertise on Process Design documents & Technical Design documents

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Job Details
- Job Title: Associate Director - Customer Success
- Industry: Healthcare
- Experience Required: 6-8 years
- Working Days: 5 days/week
- Function: Operations
- Job Location: Mumbai
- CTC Range: Best in Industry
Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy
Criteria:
- Candidate should have minimum 6 years of client-facing experience.
- Candidate should have experience in a SaaS Business Model or Health-tech domain.
- Candidate should have worked on B2B model.
- Candidate should have experience from SAAS or B2B companies.
- Candidate must have minimum 2 years of experience in managing and leading teams.
- Proven experience in Customer Success lifecycle management from pre-launch to renewal.
- Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
- Candidate should have experience in cross-selling and up-selling.
- Strong client relationship management and stakeholder engagement skills
- Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
- Strong communication, analytical, and problem-solving skills
NOTE:
Any Manager / Sr. Manager candidate can work for this role.
Description
Job Description
We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.
Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.
Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations. Generating reports and sharing executive summaries internally and externally based on business demand.
A successful applicant:
A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.
Responsibilities:
• Lead a high-performing team that works collaboratively with other supporting team members
• Achieve quarterly goals and growth objectives defined under OKRs
• Coach your team in analyzing opportunities be the catalyst in business growth
• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives
• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction
Requirements:
• MBA degree or equivalent practical experience
• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec
• A mini. of 2 years of experience in managing teams
• Experience in collaborating with cross-functional teams
• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills
Benefits About Company:
Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups.
- Be part of a successful, high-growth B Series-funded startup with patented technology
- Work at the forefront of cutting-edge health-tech innovation
- Trusted by 1000+ companies across industries
- Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
- Attractive compensation with lucrative performance-based incentives
- ESOPs and rapid career growth with opportunities for multiple promotions in a year
- 360-degree appraisal process for holistic performance feedback
- Direct reporting to top management for high-impact exposure
- Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more
Job Summary:
We are seeking a dynamic and skilled Production Engineer with a BE in Mechanical Engineering and hands-on experience in manufacturing or production. The ideal candidate will be responsible for optimizing production processes, ensuring product quality, and meeting manufacturing targets.
Key Responsibilities:
- Production Planning & Control: Manage production schedules and workflows to ensure timely delivery of products.
- Process Optimization: Identify and implement improvements in manufacturing processes to enhance efficiency and reduce costs.
- Equipment Maintenance: Supervise and ensure the proper maintenance of machinery and equipment to minimize downtime.
- Quality Assurance: Monitor production quality standards and implement corrective actions when needed.
- Team Collaboration: Work closely with design, procurement, and quality teams to ensure seamless production operations.
- Compliance: Ensure that all production activities comply with safety, health, and environmental regulations.
Required Qualifications and Skills:
- Education: BE in Mechanical Engineering.
- Experience: 2+ years of hands-on experience in manufacturing or production (preferably in [your industry, e.g., automotive, heavy machinery]).
- Technical Skills:
- Knowledge of manufacturing processes and machinery.
- Proficiency in CAD software and production planning tools.
- Understanding of Lean Manufacturing and Six Sigma principles is a plus.
- Soft Skills: Strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team.
What We Offer:
- Competitive salary package.
- Opportunities for professional growth and skill development.
- A collaborative work environment with exposure to advanced technologies.
• Testing and evaluating new programs
• Writing and implementing efficient code
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Working closely with other developers, business and systems analysts
• Drive an effective and efficient scrum process where all team members work in the same direction. Ensure efficiency and effectiveness of your team by continuously
improving processes
• Provide fact-based technical feedback on each squad member to managers as part of the evaluation cycle.
• Complete independently complex development tasks and actively contribute to pushing code to production. Write testable, efficient, and reusable code suitable for continuous integration and deployment, respecting best practices and industry development standards.
• Be accountable for code quality, with the assistance of a QA Analyst, by conducting adequate testing Develop a deep understanding of the product roadmap for the squad, including future features to be developed.
• Contribute to high-level estimation and participate in laying out the development sequences, challenging the product roadmap and identifying areas where technical debt can be reduced or avoided.
• Contribute to solution designs, challenging other members on technical decisions and explaining the technical design to junior developers so they can write documentation for the rest of the team.
• Coordinate actively with the solution architect to ensure an appropriate level of validation. Be accountable for performance, reliability, scalability and resilience through SLAs and monitoring
• Raise the bar of professional software development by practicing it and helping others learn the craft through code reviews and coaching. Actively contribute to the internal peer learning platform, to promote continuous learning. Participate in the onboarding of new developers.
• Conduct interviews, document outcomes and help raise the bar for recruits we hire, internal and external resources
• Team player with a high sense of accountability and ownership. Willing to try new things, not afraid to fail, learn from failures and grow. Verbal & non-verbal communication skills
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Elastic Search , Kubernates
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Skills
Excellent core technical skills
Can learn any new language and provide solution
Passionate about coding
Full problem solver
Positive attitude and inter personal skills
Who are We??
Billion Bonds Finance
You may have heard of Payment Gateways..Have you ever heard of Account Gateway????
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-
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Responsibilities:
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- Participate in code reviews
Technical:
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- 5+ years of relevant work experience
- Must have experience in product development
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