Firewall Engineer (Palo Alto) at The supreme consultancy · Navi Mumbai · 2 - 4 years · ₹3L - ₹5L / yr · Bootstrapped · Posted 20 Oct 2026
Roles & Responsibilities:-
- Provide technical support to customers via phone, email, and ticketing system regarding Palo Alto Networks security products
- Troubleshoot and resolve customer issues related to firewall policies, network connectivity, VPN configurations, threat prevention, and security features
- Collaborate with customers, cross-functional teams, and vendors to diagnose and resolve complex technical issues
- Perform system configurations and assist customers with initial product installations, upgrades, and migrations
- Monitor and analyze system logs and events to identify and respond to security threats and performance issues
- Document customer interactions, troubleshooting steps, and solutions in a knowledge base
- Stay up-to-date with latest trends and advancements in network security technologies and industry best practices
Ideal Candidate:-
- Strong Firewall / Network Security Support Profile with Palo Alto exposure
- Mandatory (Experience 1): Must have around 2 years of experience in network security, with hands-on firewall support (Palo Alto preferred), and knowledge of network security concepts and protocols (TCP/IP, VPN, SSL/TLS, IDS/IPS, next-generation firewalls).
- Mandatory (Experience 2): Must be able to perform system configurations and assist with installations, upgrades, and migrations, and monitor/analyse system logs and events to respond to security threats and performance issues.
- Mandatory (Tech skill): Must be able to troubleshoot firewall policies, network connectivity, VPN configurations, and threat-prevention issues, with a basic understanding of network infrastructure (routers, switches, load balancers).
- Mandatory (Skill): Must have strong analytical and problem-solving skills, provide support via phone/email/ticketing, document interactions and solutions in a knowledge base, and collaborate with customers, cross-functional teams, and vendors.
- Mandatory (Domain): Banking-industry experience preferred; strong candidates with the same technical experience from another industry are acceptable.
- Mandatory (Note): Must be comfortable with a 24/7 rotational shift environment and on-call support at the client site (IDFC Bank, Airoli, Navi Mumbai)
- Mandatory (Communication): Must have excellent verbal and written communication, able to explain technical concepts clearly.
- Preferred (Product / Education): Familiarity with Palo Alto Networks products (PAN-OS, GlobalProtect, WildFire); Bachelor's degree in Computer Science, IT, or a related field.
Shubham Vishwakarma
Full Stack Developer - Averlon
About The supreme consultancy
About
The Supreme Consultancy is a leading Placement Consultant based in Mumbai, Maharashtra. We specialize in providing tailored solutions in Corporate Training Services, Manpower Recruitment, HR Consultant, Placement Consultant, Overseas Placement. Our mission is to bridge the gap between talented individuals and organizations, ensuring optimal placements and career growth. With a deep understanding of industry trends and client needs, we deliver customized services that foster long-term success for both employees and employers. At The Supreme Consultancy, we are committed to excellence, professionalism, and shaping future-ready careers.
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Technical Consultant – Palo Alto Networks
Company: Inflow Technologies
Website: https://inflowtechnologies.com
About: Founded in 2005, Inflow Technologies is a niche IT Infrastructure Distribution Services player offering Value Added Distribution in Networking, Cybersecurity, UCC, AIDC, Surveillance, Server, Storage & Software across India/South Asia. HQ in Bangalore, 20+ locations, 120+ certified technical resources, USD 700M+ annual run-rate revenue.
Location: Bangalore
Work Mode: Work From Office
Work Days: 5 days/week
Position Overview
Senior-level, high-impact technical role driving architecture, implementation, and optimization of Palo Alto Networks' enterprise security solutions. Acts as SME bridging security engineering and client-facing technical consultation.
Key Responsibilities
- Design, deploy, and optimize Palo Alto NGFW solutions in complex enterprise environments
- Provide L3/L4 escalation support for Palo Alto firewall, Prisma, and Cortex-related issues (PAN-OS)
- Architect and implement: Prisma Access (SASE/ZTNA), Prisma Cloud (CSPM, CWPP, CNAPP), Cortex XDR/XSOAR
- Advanced troubleshooting: traffic flow issues, security policy mismatches, VPN (IPSec/GlobalProtect), threat prevention, URL filtering, SSL decryption
- Lead end-to-end implementation projects (design, deployment, migration, optimization)
- Integrate Palo Alto solutions with SIEM/SOC platforms, IAM (SAML, Azure AD, Okta), and public cloud (AWS, Azure, GCP)
- Manage HA, clustering, and firewall upgrades
- Liaise with Palo Alto TAC for critical issue resolution
- Conduct security assessments, best practice reviews, and performance tuning
- Maintain technical documentation (HLDs/LLDs, SOPs, runbooks)
- Mentor L1/L2 engineers
- Participate in change management, maintenance windows, and incident response
Requirements
- Experience: 6–12 years in network and security engineering (min 6 years)
- Education: Bachelor's degree in Computer Science, Engineering, or related field
Process
- Interview Rounds: 2 Virtual + Final Face-to-Face
Role Overview
We are looking for an experienced Network Security Engineer to design, implement, maintain, and secure enterprise network infrastructure. The role requires a strong understanding of network security principles, hands-on experience with security technologies, and the ability to troubleshoot complex network and security issues.
The ideal candidate will work closely with network, infrastructure, cloud, application, and security teams to ensure secure, resilient, and highly available network environments. The candidate should be comfortable handling security incidents, performing root-cause analysis, implementing security controls, and contributing to continuous improvement of the organization's network security posture.
Key Responsibilities
- Design, implement, configure, and maintain enterprise network security infrastructure.
- Manage and support network security technologies including firewalls, VPNs, IDS/IPS, secure gateways, and network access controls.
- Configure and maintain security policies, access rules, NAT, VPN tunnels, and related network security controls.
- Monitor network traffic and security events to identify potential threats, anomalies, and unauthorized access.
- Troubleshoot complex network connectivity and security-related issues and perform root-cause analysis.
- Investigate and respond to network security incidents in coordination with security and infrastructure teams.
- Review firewall and network security rules regularly and ensure they follow established security standards and business requirements.
- Support secure connectivity across data centers, corporate networks, remote locations, cloud environments, and third-party networks.
- Participate in network security assessments, vulnerability remediation, and security hardening activities.
- Implement and maintain network segmentation and access-control mechanisms.
- Work with internal teams to assess security requirements for new applications, infrastructure, and network changes.
- Participate in change management, implementation, and post-change validation activities.
- Maintain network security documentation, architecture diagrams, configurations, and operational procedures.
- Contribute to security improvement initiatives, automation, standardization, and operational efficiency.
- Work with vendors and technology partners for issue resolution, upgrades, and technical escalations.
- Ensure network security operations align with organizational policies, industry standards, and compliance requirements.
Required Skills
- Strong experience in network security engineering and enterprise networking.
- Good understanding of TCP/IP, DNS, DHCP, HTTP/HTTPS, routing, switching, VLANs, and network protocols.
- Hands-on experience with enterprise firewalls and security gateways.
- Strong understanding of VPN technologies, IPsec, SSL/TLS, NAT, and access-control policies.
- Experience with IDS/IPS, network monitoring, traffic analysis, and security event investigation.
- Experience troubleshooting network and security issues across complex environments.
- Good understanding of network security architecture, segmentation, and secure connectivity.
- Experience with incident management, change management, and root-cause analysis.
- Familiarity with security best practices, vulnerability management, and network hardening.
- Strong analytical, troubleshooting, and problem-solving skills.
- Good written and verbal communication skills with the ability to work effectively with technical and non-technical stakeholders.
Preferred Skills
- Experience with security technologies from vendors such as Palo Alto, Fortinet, Cisco, Check Point, or similar.
- Exposure to cloud networking and cloud security across AWS, Azure, or GCP.
- Knowledge of Zero Trust, SASE, SD-WAN, or network access control concepts.
- Experience with security monitoring/SIEM platforms.
- Exposure to scripting or automation using Python, PowerShell, or similar technologies.
- Relevant certifications such as CCNA/CCNP Security, PCNSE, Fortinet certifications, or equivalent are an advantage.
Key Competencies
- Network Security Engineering
- Enterprise Network Troubleshooting
- Firewall & VPN Management
- Security Incident Handling
- Network Monitoring & Analysis
- Security Hardening
- Root-Cause Analysis
- Risk & Vulnerability Awareness
- Change & Configuration Management
- Stakeholder Communication
- Problem Solving
- Documentation & Process Discipline
Palo Alto TAC Engineer
Department: Technical Assistance Center (TAC)
Location: Bangalore
Job Type: Full-Time
Company Name
Inflow Technologies
Company Website
https://inflowtechnologies.com/
Company details
Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.
Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.
Inflow has an annual run-rate revenue of USD 700+ Million.
Location: Bangalore
Mode of Working: Work Form Office
Days of Working: 5 Days a week
Responsibilities
About the Role:
We are looking for an experienced and technically skilled TAC (L1+) to join our Palo Alto Networks support team.
Key Responsibilities:
- Advanced Troubleshooting & Escalations:
- Handle and lead resolution of highly complex L1+ support cases across Palo Alto Networks technologies (e.g., NGFW, Panorama, GlobalProtect, Prisma, Cortex).
- Technical Leadership:
- Act as a go-to expert for L1/L2 engineers, providing technical mentorship, guidance, and support.
- Collaboration:
- Work closely with Engineering, QA, and Product Management teams to drive product improvements and bug fixes based on customer feedback and recurring issues.
- Root Cause Analysis (RCA):
- Conduct thorough analysis of recurring issues and drive permanent corrective actions.
- Customer Communication:
- Interface directly with enterprise customers, ensuring timely and accurate communication throughout the support lifecycle, especially for high-severity incidents.
- Knowledge Sharing:
- Create and maintain detailed technical documentation, knowledge base articles, and troubleshooting guides.
- Incident Management:
- Assist in managing P1/P2 incidents and ensure proper escalation paths and resolution workflows are followed.
- Training & Development:
- Deliver internal training sessions for TAC team members and contribute to skills development programs.
Interview process
2 Rounds - 1st is Virtual (1 round can be face-to-face)
Skills:
Required Skills & Qualifications:
- 4+ years in a technical support or network/security engineering role.
- Expert-level knowledge of Palo Alto Networks products and technologies.
- Deep understanding of networking concepts (TCP/IP, BGP, OSPF, NAT, VPNs, DNS).
- Experience with security concepts (firewalls, IDS/IPS, threat prevention, SSL decryption).
- Familiarity with tools such as CLI, packet capture analysis (Wireshark), syslog, and debug commands.
- Strong communication and customer-facing skills.
Preferred Skills and Certifications:
- Palo Alto Networks certifications such as PCNSE or PCCSE.
- Experience with cloud security (AWS, Azure, GCP) and Prisma Access or Prisma Cloud.
- Hands-on experience with automation/scripting (Python, REST APIs, Ansible) is a plus.
- ITIL or similar framework experience is beneficial.
Any other additional information
Commitment Clause of 3 Years
Technical / Behavioral-
- Working experience on Juniper SRX Firewalls and Checkpoint Firewalls
- working experience on Routing Protocols: BGP, OSPF, VPNs, Switching and STP, VX LAN
- Coding Knowledge on Python and Ansible
- Troubleshoot issues related to the network and Security environment.
- Experience with ITIL and Project Management.
- Ability to work in a team environment.
- Strong knowledge on IPS/IDS, Packet Capture Analysis.
- Communication and presentation skills.
- Documentation of complex technologies and topologies based on based practices.
- Experience with Wireshark packet captures.
- Experience in Automation, Python and Ansible
🚨 We're Hiring: Network Engineer 🚨
ZigZag AI is looking for a Network Engineer with 1+ year of hands-on experience to join our team!
What we're looking for:
🔹 Solid working knowledge of Firewalls & Firewall Rules
🔹 Experience with NVR/DVR systems
🔹 Strong understanding of Port Forwarding & NAT
🔹 Good communication skills — both Hindi and English are a must
Compensation: ₹4 LPA
About ZigZag AI:
Zigzag AI is building the future of operational intelligence. Our AI connects to existing cameras and helps businesses understand what is happening on the ground, spot issues early, and take action faster. From shops and bungalows to hotels, factories, and hospitals, Zigzag helps teams run smoother, safer, and smarter operations every day.
This is not just monitoring. This is AI that drives execution.
Trusted by leading clients such as Tata, Birla, Treebo, JP Minda, Philips, and many more.
If you're someone who enjoys solving real-world networking problems and wants to grow with a fast-paced, mission-driven team, we'd love to hear from you!
#Hiring #NetworkEngineer #ITJobs #FirewallEngineer #CCTV #NVR #DVR #JobOpening #ZigZagAI #OperationalIntelligence
Job Summary:
We are looking for an experienced Network Engineer with , Check Point firewalls, network security, and routing protocols. The ideal candidate should have experience in network troubleshooting, firewall configuration, security policy management, and maintaining reliable network infrastructure.
Key Responsibilities:
- Work on Check Point firewall administration, security policies, and rule management.
- Configure and maintain firewall policies, NAT, VPNs, and access control rules.
- Troubleshoot network connectivity issues and firewall-related incidents.
- Implement and support routing protocols such as BGP, OSPF, and static routing.
- Monitor network performance, investigate network issues, and ensure network availability.
- Perform firewall upgrades, configuration backups, and security policy reviews.
- Work on network security, incident resolution, and root cause analysis.
- Coordinate with network, security, and infrastructure teams to resolve technical issues.
Mandatory Skills:
- Network Engineering and troubleshooting
- Check Point Firewall
- Routing Protocols (BGP, OSPF, Static Routing)
- Firewall configuration and security policy management
Secondary Skills:
- Python scripting and network automation
- VPN, NAT, and network security
- Firewall monitoring and troubleshooting
- Incident management and root cause analysis
Network Engineer – L3
Location: Mumbai | On-site
Experience: 8–10 Years
Key Responsibilities:
- Install, configure, maintain and troubleshoot network & security infrastructure.
- Handle LAN/WAN, BGP, OSPF, HSRP/VRRP, VLAN, STP, SVI & LACP.
- Manage Cisco/Juniper switches, routers and firewalls.
- Work on Fortinet/Checkpoint/Juniper/Cisco firewalls, SD-WAN & ACI-SDN.
- Troubleshoot VPN, NAT, GRE, P-VPN, routing and connectivity issues.
- Monitor network performance using NMS, SNMP & Syslog.
- Coordinate with customers, vendors and TAC teams for issue resolution.
- Support data centre connectivity, network projects and RFP specifications.
- Participate in network upgrades, maintenance and troubleshooting.
Key Skills:
- Strong TCP/IP, IPv4/IPv6, BGP, OSPF, HSRP/VRRP knowledge.
- Hands-on experience with Cisco/Juniper/Mellanox/Dell/Arista.
- Firewall experience with Fortinet/Checkpoint/Cisco/Juniper.
- Experience in Data Centre environments.
- Good communication and troubleshooting skills.
- Willingness to work in shifts, weekends and holidays.
Job Summary
We are looking for an experienced IT Support Engineer to manage IT infrastructure, provide technical support, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations.
The ideal candidate should have strong networking and troubleshooting skills, along with hands-on experience in Fortinet/FortiGate, CCNA-level networking, Windows Server, and CrowdStrike.
Key Responsibilities :
Provide day-to-day IT support and troubleshoot hardware, software, and network-related issues.
Configure, manage, and troubleshoot Fortinet/FortiGate firewalls.
Handle network administration, including LAN, WAN, connectivity, and network security.
Manage and support Windows Server environments.
Monitor and manage endpoint security using CrowdStrike.
Diagnose and resolve technical issues promptly to minimize downtime.
Maintain IT infrastructure, system configurations, and technical documentation.
Ensure system security, network reliability, and smooth IT operations.
Required Skills :
Strong experience in IT Support and IT infrastructure management.
Hands-on knowledge of Fortinet/FortiGate and/or CCNA-level networking.
Working knowledge of Windows Server administration.
Experience with CrowdStrike endpoint security.
Excellent troubleshooting, networking, and problem-solving skills.
Good communication and coordination skills.
Job Description
Education Qualification
Label Value Education Qualification Engineer - B.E / B.Tech / MCA
Skills
Primary -> Technology | WAN/LAN/Security | 4 - Advanced
Primary -> Technology | Cisco | 4 - Advanced
Primary -> Technology | Palo alto | 4 - Advanced
Primary -> Technology | Fortinet | 4 - Advanced
Primary -> Technology | Meraki | 4 - Advanced
Secondary -> Technology | Zscaler | 4 - Advanced
Tertiary -> Technology | Cloud Networking | 4 -
Advanced Certification Technology | NSE4 | PCNSE | CCNP | ECMS1 | ZIA/ZPA - Admin | AZ-900/AWS solutions architect (associate)
Contract - 6 Months
Experience - 10-12 years
Qualifications
- 8+ years of relevant technical I.T. infrastructure or operations experience.
- Experience with, and ability to design, deploy, manage, and troubleshoot wireless & wired network equipment and protocols in a medium-large campus environment.
- In-depth knowledge in WAN transport systems/services, Telecommunications systems/service, LAN switch technology (including Spanning tree, VTP domain management), routing protocols (EIGRP, OSPF, BGP4), Software-Defined technology (SD-WAN).
- Proven ability to manage a multi-vendor WAN, multi-protocol routing, including but not limited to NHRP, EIGRP, BPG4, OSPF and RIPv2.
- Strong hands-on experience on Fortinet SD-WAN, Forti Switch/AP, Forti-Manager, Forti-Analyzer, Fortinet Firewalls.
- Hands-on experience on Switching, Wireless, Firewall and Load balancer technologies (Any OEM).
- Demonstrated ability to manage multiple projects in an efficient manner.
- Proven experience of LAN/WAN/Security design & implementation experience; completing projects wing2wing from planning>design>implementation.
- Work with project managers and other teams to achieve project deadlines.
- Demonstrated excellence in communications, presentation and customer focus skills.
- Certified in Fortinet NSE4 or higher.
Deliverables
- Understand / discuss solution with customer and internal technical teams.
- Take ownership of HLDs and LLDs for SDWAN implementations.
- Build customer relationships to gain a deep understanding of business and technical requirements.
- Implementation of solutions and achieve successful implementation within proposed Project timelines.
- Provide customers with technical guidance that is based on strong technical skills and informed by the customer’s needs.
- Help leads with process improvement – like pre-approved change template creation, effective implementation of internal processes.
- Act as technical mediator between Solutions Team, Product team to review new product implementation guides.
Job Title: TAC (L1+) – Palo Alto Networks
Department: Technical Assistance Center (TAC)
Location: Bangalore
Job Type: Full-Time
Job Summary:
We are looking for a experienced and technically skilled TAC (L1+) to join our Palo Alto Networks support team.
Key Responsibilities:
- Advanced Troubleshooting & Escalations:
- Handle and lead resolution of highly complex L1+ support cases across Palo Alto Networks technologies (e.g., NGFW, Panorama, GlobalProtect, Prisma, Cortex).
- Technical Leadership:
- Act as a go-to expert for L1/L2 engineers, providing technical mentorship, guidance, and support.
- Collaboration:
- Work closely with Engineering, QA, and Product Management teams to drive product improvements and bug fixes based on customer feedback and recurring issues.
- Root Cause Analysis (RCA):
- Conduct thorough analysis of recurring issues and drive permanent corrective actions.
- Customer Communication:
- Interface directly with enterprise customers, ensuring timely and accurate communication throughout the support lifecycle, especially for high-severity incidents.
- Knowledge Sharing:
- Create and maintain detailed technical documentation, knowledge base articles, and troubleshooting guides.
- Incident Management:
- Assist in managing P1/P2 incidents and ensure proper escalation paths and resolution workflows are followed.
- Training & Development:
- Deliver internal training sessions for TAC team members and contribute to skills development programs.
Required Qualifications:
- 4+ years in a technical support or network/security engineering role.
- Expert-level knowledge of Palo Alto Networks products and technologies.
- Deep understanding of networking concepts (TCP/IP, BGP, OSPF, NAT, VPNs, DNS).
- Experience with security concepts (firewalls, IDS/IPS, threat prevention, SSL decryption).
- Familiarity with tools such as CLI, packet capture analysis (Wireshark), syslog, and debug commands.
- Strong communication and customer-facing skills.
Preferred Qualifications:
- Palo Alto Networks certifications such as PCNSE or PCCSE.
- Experience with cloud security (AWS, Azure, GCP) and Prisma Access or Prisma Cloud.
- Hands-on experience with automation/scripting (Python, REST APIs, Ansible) is a plus.
- ITIL or similar framework experience is beneficial.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon