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Head of Growth and Operations

Organisation Overview

Cyces Innovation Labs LLP is an AI-first technology company specializing in product engineering, software development, data engineering, and applied AI solutions. Having partnered with 150+ organizations globally, we help startups, enterprises, and government bodies build scalable digital products, automate workflows, and drive business growth through technology. Our team of engineers, designers, and innovators combines strong engineering principles with product thinking to deliver impactful solutions across industries.

Location: Chennai (Work from office) 

Job Overview

We are seeking a strategic and results-oriented Head of Growth and Operations to lead and oversee our Website and SEO Managed Services division - Freshboost. This is a leadership role responsible for driving operational excellence, managing cross-functional teams, ensuring exceptional client delivery, and contributing to the overall growth and success of the business unit.

The Head of Growth and Operations will be accountable for the performance of Account Management, SEO, and Website Services teams, ensuring the successful delivery of client engagements while maintaining high standards of quality, efficiency, and customer satisfaction. The ideal candidate will possess strong leadership capabilities, commercial awareness, and a solid understanding of SEO, website development, digital marketing, Webflow, and WordPress.

Responsibilities

• Lead and manage the Website and SEO Managed Services division, ensuring alignment with organizational goals and business objectives.
• Provide leadership, guidance, and mentorship to Account Managers, SEO Specialists, Webflow Developers, WordPress Developers, and other team members.
• Own the end-to-end delivery of client services, ensuring projects and ongoing engagements are executed efficiently and successfully.
• Establish and monitor departmental goals, KPIs, and performance metrics to drive operational excellence and business growth.
• Ensure high levels of client satisfaction through proactive communication, effective stakeholder management, and quality service delivery.
• Act as the primary escalation point for delivery challenges, client concerns, and operational issues.
• Drive resource planning, workforce allocation, and capacity management across multiple teams and client accounts.
• Develop and implement scalable processes, workflows, and best practices to improve efficiency, productivity, and service quality.
• Collaborate with senior leadership to define delivery strategies, growth initiatives, and service improvement plans.
• Review team performance regularly and foster a culture of accountability, collaboration, and continuous improvement.
• Oversee the successful execution of SEO, website development, website maintenance, and digital marketing initiatives.
• Analyze business performance, client outcomes, and operational data to identify opportunities for improvement and expansion.
• Partner with sales and business development teams to support client acquisition, solution design, and service expansion opportunities.
• Identify risks to project delivery and implement mitigation strategies to ensure business continuity and client success.
• Drive employee engagement, talent development, succession planning, and team capability building within the division.
• Ensure adherence to company standards, service commitments, and delivery timelines across all client engagements.
• Stay informed about industry trends, emerging technologies, and market developments to continuously enhance service offerings.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Digital Marketing, Information Technology, Communications, or a related field.
• Minimum 5 years of professional experience in digital services, managed services, digital marketing, website operations, or related fields.
• Minimum 2 years of proven experience in a leadership, managerial, or delivery management role.
• Demonstrated experience leading and managing high-performing cross-functional teams.
• Strong understanding of SEO, website development, digital marketing, client delivery, and account management practices.
• Working knowledge of Webflow, WordPress, website management processes, and SEO best practices.
• Proven ability to manage multiple teams, projects, and client engagements simultaneously.
• Experience establishing KPIs, managing performance, and driving operational improvements.
• Strong business acumen with the ability to balance client satisfaction, team performance, and organizational objectives.
• Excellent leadership, stakeholder management, communication, and interpersonal skills.
• Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
• Experience managing client relationships, service delivery operations, and business performance metrics.
• Ability to influence, motivate, and develop teams in a fast-paced environment.
• Experience in agency, managed services, SaaS, consulting, or technology-driven environments will be preferred.
• Familiarity with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, project management platforms, and reporting tools will be an advantage.

• Teamcenter server and client customization using ITK, C++, JAVA and SOA
• Developing custom handlers, user extensions, custom scripts, client-side customization and web services.
• Working in creating/updating ACLs, Workflows, Organization, Project, TC Visualization, Classification and CAD Integrations.
• Working in Structure Manager including creating Revision Rules and Variant Rules. Configuring Assemblies using Rev and Variant rules.
• BMIDE customization Experience
• Should have hands on experience with ITK,C++,JAVA and SOA. 
• Performed Customization development and implementation in projects.
• Strong Techno-Functional skills in Teamcenter.

🚨 Urgent & high-priority hiring for a global semiconductor technology leader

We are actively looking for strong SAP Fiori / SAPUI5 Developers who are passionate about front-end development and enterprise applications. Immediate interviews in progress.

🔹 Quick Role Overview

• Role: SAP Fiori / SAPUI5 Developer
• Domain: Electronics & Semiconductor Manufacturing
• Location: Chennai, India(Hybrid)
• Job Type: Full-time
• Experience Required: 6–8 years
• Notice Period: 15 to 45 days

📌 Job Description

The SAP Fiori / SAPUI5 Developer will be responsible for designing, developing, and enhancing SAP Fiori applications to support business processes across Client’s enterprise landscape. Working closely with business and backend teams to deliver high-quality, scalable SAP front-end solutions.

🎯 Key Responsibilities

• Design, develop, and maintain SAP Fiori / SAPUI5 applications
• Build custom and standard Fiori apps using SAP Web IDE and SAP Business Application Studio (BAS)
• Collaborate with business stakeholders to gather requirements and translate them into technical designs
• Develop UI5 freestyle applications and work with Fiori Elements
• Integrate applications with backend systems using OData services
• Support Gateway services and basic ABAP coordination for backend integration
• Configure and enhance Fiori Launchpad
• Perform unit testing, debugging, and performance optimization
• Prepare technical documentation and user guides
• Stay updated with SAP Fiori best practices and evolving technologies

🧩 Desired Skills & Competencies

✅ Must-Have

• Minimum 6 years of hands-on experience in SAP Frontend development (SAPUI5 / Fiori)
• Strong expertise in SAPUI5 controls, components, routing, and data binding
• Proven experience in UI5 Freestyle app development
• Mandatory hands-on experience with:
• SAP Web IDE
• SAP Business Application Studio (BAS)
• Strong knowledge of OData services (consume & create)
• Basic understanding of SAP ABAP for backend integration
• Experience with Fiori Launchpad configuration
• Working knowledge of Fiori Elements and CDS views
• Strong front-end skills: JavaScript, jQuery, XML, JSON, HTML5, CSS

➕ Added Advantage

• Exposure to SAP BTP tools – SAP Build, SAP Build Process Automation, SAP Work Zone
• Experience with SAP BTP frameworks – CAP or RAP
• Experience with REST / Web Service integrations

Please share below details along with your resume, PAN & Aadhar Card Copy 

Full Name

Current Location with Pin code

Relocation If any

Education Qualification

DOB

LinkedIn 

Current CTC

Expected CTC

Total Exp

Relevant Exp

Current Employer

Current Title

Official Notice Period

Serving NP(Yes/No)

Last Working Day(LWD), If Any

On Bench(Yes/No)

Holding Any Offer(Pls Mention Details If Any)

With Regards

Ajit Rawat

Manager- Talent Acquisition & Client Engagement

HomoBotics Consulting Inc

Website : https://homobotics.com

• Design and Develop: Architect, design, and implement high-performance Java-based backend services and applications.
• Code Quality: Write clean, efficient, and well-documented code following industry best practices and coding standards.
• Technical Leadership: Provide technical guidance and mentorship to junior developers, promoting best practices and fostering a collaborative environment.
• Collaboration: Work closely with frontend developers, product managers, and other stakeholders to understand requirements and deliver robust solutions.
• Performance Optimization: Identify and resolve performance bottlenecks and scalability issues.
• Testing: Implement comprehensive testing strategies, including unit tests, integration tests, and end-to-end tests.
• Continuous Improvement: Stay current with the latest industry trends, technologies, and best practices in Java/Golang development, and continuously improve our development processes.

Responsibilities:

●     Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.

●     Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.

●     Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.

●     Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.

●     Collaborating with other departments to address customer needs and continuously improve the overall customer experience.

●     Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.

●     Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.

●     Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.

●     Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.