
Head of Growth and Operations
Organisation Overview
Cyces Innovation Labs LLP is an AI-first technology company specializing in product engineering, software development, data engineering, and applied AI solutions. Having partnered with 150+ organizations globally, we help startups, enterprises, and government bodies build scalable digital products, automate workflows, and drive business growth through technology. Our team of engineers, designers, and innovators combines strong engineering principles with product thinking to deliver impactful solutions across industries.
Location: Chennai (Work from office)
Job Overview
We are seeking a strategic and results-oriented Head of Growth and Operations to lead and oversee our Website and SEO Managed Services division - Freshboost. This is a leadership role responsible for driving operational excellence, managing cross-functional teams, ensuring exceptional client delivery, and contributing to the overall growth and success of the business unit.
The Head of Growth and Operations will be accountable for the performance of Account Management, SEO, and Website Services teams, ensuring the successful delivery of client engagements while maintaining high standards of quality, efficiency, and customer satisfaction. The ideal candidate will possess strong leadership capabilities, commercial awareness, and a solid understanding of SEO, website development, digital marketing, Webflow, and WordPress.
Responsibilities
- Lead and manage the Website and SEO Managed Services division, ensuring alignment with organizational goals and business objectives.
- Provide leadership, guidance, and mentorship to Account Managers, SEO Specialists, Webflow Developers, WordPress Developers, and other team members.
- Own the end-to-end delivery of client services, ensuring projects and ongoing engagements are executed efficiently and successfully.
- Establish and monitor departmental goals, KPIs, and performance metrics to drive operational excellence and business growth.
- Ensure high levels of client satisfaction through proactive communication, effective stakeholder management, and quality service delivery.
- Act as the primary escalation point for delivery challenges, client concerns, and operational issues.
- Drive resource planning, workforce allocation, and capacity management across multiple teams and client accounts.
- Develop and implement scalable processes, workflows, and best practices to improve efficiency, productivity, and service quality.
- Collaborate with senior leadership to define delivery strategies, growth initiatives, and service improvement plans.
- Review team performance regularly and foster a culture of accountability, collaboration, and continuous improvement.
- Oversee the successful execution of SEO, website development, website maintenance, and digital marketing initiatives.
- Analyze business performance, client outcomes, and operational data to identify opportunities for improvement and expansion.
- Partner with sales and business development teams to support client acquisition, solution design, and service expansion opportunities.
- Identify risks to project delivery and implement mitigation strategies to ensure business continuity and client success.
- Drive employee engagement, talent development, succession planning, and team capability building within the division.
- Ensure adherence to company standards, service commitments, and delivery timelines across all client engagements.
- Stay informed about industry trends, emerging technologies, and market developments to continuously enhance service offerings.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Digital Marketing, Information Technology, Communications, or a related field.
- Minimum 5 years of professional experience in digital services, managed services, digital marketing, website operations, or related fields.
- Minimum 2 years of proven experience in a leadership, managerial, or delivery management role.
- Demonstrated experience leading and managing high-performing cross-functional teams.
- Strong understanding of SEO, website development, digital marketing, client delivery, and account management practices.
- Working knowledge of Webflow, WordPress, website management processes, and SEO best practices.
- Proven ability to manage multiple teams, projects, and client engagements simultaneously.
- Experience establishing KPIs, managing performance, and driving operational improvements.
- Strong business acumen with the ability to balance client satisfaction, team performance, and organizational objectives.
- Excellent leadership, stakeholder management, communication, and interpersonal skills.
- Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
- Experience managing client relationships, service delivery operations, and business performance metrics.
- Ability to influence, motivate, and develop teams in a fast-paced environment.
- Experience in agency, managed services, SaaS, consulting, or technology-driven environments will be preferred.
- Familiarity with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, project management platforms, and reporting tools will be an advantage.

About Cyces Innovation Labs LLP
About
Cyces is a tech firm with a strong focus on engineering, product thinking, and applied AI. Over 150 companies have worked with us to build and scale products, automate operations, and unlock growth with technology.
Alongside our full-suite product development services, we help businesses deploy custom AI solutions, including AI agents, workflow automations, voice AI, and advanced data applications. Whether it’s building a product from the ground up or integrating AI to drive efficiency, we approach every problem with the same craftsmanship and precision.
Our team includes experienced engineers, designers, and thinkers who take pride in their work and have a keen eye for detail. We’ve partnered with startups, enterprises, and governmental bodies across the globe, delivering outcomes that matter, no matter the project size or industry.
With Cyces, you have a reliable partner who takes ownership. Let’s create something exceptional together.
Tech stack
Similar jobs
Job Profile: Entrepreneur in Residence (EIR) at Founders Office
Location: Chembur, Mumbai
Experience: 2- 4 yrs
Reports to: Founders
Job Type: Full-Time
Job Description
Position Overview: AXS Solutions is seeking a dynamic and driven Entrepreneur in Residence (EIR) to join the Founders Office. The ideal candidate will work closely with the founders to drive the growth and expansion of AXS in various dimensions, including business development, strategic partnerships, innovation, and operational efficiency. This role offers a unique opportunity to be at the heart of AXS's growth strategy, working on high-impact projects and initiatives.
Key Responsibilities:
Strategic Growth Initiatives:
- Identify and develop new business opportunities and markets for expansion.
- Collaborate with the founders to define and implement strategic growth initiatives.
- Conduct market research and analysis to inform strategic decision-making.
Business Development:
- Lead efforts to establish and maintain strategic partnerships and alliances.
- Explore new revenue streams and develop plans to capitalize on them.
- Assist in negotiations and closing deals with key partners and clients.
Innovation and Product Development:
- Work with cross-functional teams to drive innovation and product development.
- Identify emerging trends and technologies that could impact AXS's business.
- Develop and oversee pilot projects to test new ideas and concepts.
Operational Efficiency:
- Analyze and improve existing business processes to enhance efficiency and effectiveness.
- Develop and implement operational strategies to support growth objectives.
- Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.
Leadership and Mentorship:
- Mentor and support junior team members and emerging leaders within the organization.
- Foster a culture of innovation, collaboration, and continuous improvement.
Key Skills and Qualifications:
- Education: Bachelor's degree in Business, Economics, Engineering, or a related field; MBA or advanced degree preferred.
- Experience: Minimum of 3-7 years of experience in business development, strategy, consulting, or a related field; experience in a startup environment is a plus.
- Entrepreneurial Mindset: Proven track record of entrepreneurial success, either as a founder or in a leadership role in a high-growth company.
- Strategic Thinking: Strong strategic and analytical thinking skills, with the ability to identify and capitalize on growth opportunities.
- Business Acumen: Deep understanding of business operations, financial planning, and market dynamics.
- Leadership: Strong leadership and mentoring skills, with the ability to inspire and motivate teams.
- Communication: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
Personal Attributes:
- Proactive and Results-Driven: Takes initiative and is focused on achieving tangible results.
- Innovative: Creative thinker who is always looking for new ways to solve problems and create value.
- Collaborative: Team player who works well with others and fosters a collaborative work environment.
- Resilient: Able to handle setbacks and challenges with a positive attitude and persistence.
Job Title : Senior Software Engineer
Experience : 5+ Years
Location : Mumbai (Work from Office)
Notice Period : Immediate to 15 Days
Mandatory Skills :
Platform Engineering, Backend Development, Python/Golang/Node.js/Elixir, Microservices, REST APIs, Cloud-Native Architecture, Distributed Systems, SQL, Cloud Platforms (AWS/Azure/GCP), Product-Based Experience
Role Overview :
We are looking for a Senior Software Engineer with strong backend engineering expertise to design, build, and scale cloud-native platform services. The ideal candidate should have experience working in product-based organizations, building highly scalable distributed systems, and contributing to platform engineering initiatives.
You will work closely with Product, DevOps, Security, and Engineering teams to build reliable, secure, and high-performance backend systems while driving technical excellence across the organization.
Key Responsibilities :
- Design, develop, and enhance core platform modules and shared backend services.
- Build scalable REST APIs, backend services, and data pipelines for high-volume production environments.
- Participate in architecture discussions and contribute to technical design decisions.
- Collaborate with Product, DevOps, Security, and Data Engineering teams to deliver scalable solutions.
- Design systems with a focus on scalability, performance, security, maintainability, and reliability.
- Troubleshoot complex production issues and implement permanent solutions.
- Review code, mentor engineers, and promote engineering best practices.
- Improve platform reliability, observability, and developer productivity.
- Drive continuous improvements in coding standards, architecture, and development processes.
Required Skills & Qualifications :
- 5+ years of software development experience in product-based companies (B2B experience preferred).
- Strong backend development experience using one or more of :
- Python
- Golang
- Node.js
- Elixir
- Hands-on experience with Microservices Architecture.
- Strong understanding of Cloud-Native Application Development.
- Experience designing and developing RESTful APIs and backend services.
- Minimum 3 years of experience working on cloud-based, customer-facing production applications.
- Strong knowledge of Distributed Systems Design.
- Experience with relational and NoSQL databases.
- Good understanding of SQL and data modeling.
- Experience designing reusable platform services consumed by multiple engineering teams.
- Strong product mindset with the ability to balance business requirements and technical excellence.
- Backend-focused engineer with exposure to frontend technologies.
Preferred Skills :
- Experience building highly scalable distributed platforms.
- Strong debugging and performance optimization skills.
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Familiarity with DevOps practices, CI/CD pipelines, monitoring, logging, and observability tools.
- Excellent analytical, communication, and problem-solving skills.
- Experience mentoring engineers and driving technical initiatives.
Preferred Background :
- Product-Based Organization
- Platform Engineering Team
- FinTech or B2B SaaS products (preferred)
About Antier Solutions
Antier is a pioneer in the financial revolution, actively driving the digitization of money and the tokenization of assets. We are at the forefront of stablecoin innovation and decentralized financial systems, reshaping the global financial ecosystem. Through our cutting-edge blockchain technology, we enable secure, transparent, and efficient solutions that transform liquidity, asset management, and financial infrastructure.
As we develop next-generation Web3 solutions, we seek professionals with a deep understanding of blockchain, gaming, metaverse who can bridge the gap between business needs and technical execution.
Role Overview
We are looking for a meticulous Business Analyst / Project Owner with 3–5 years of experience in Gaming-Metaverse environments. The ideal candidate will have strong documentation expertise, experience in requirement elicitation, and the ability to translate complex business and technical concepts into actionable, structured deliverables.
This role will work closely with product, engineering, and operations teams to ensure the successful delivery of innovative blockchain-based projects.
Key Responsibilities
- Collaborate with business stakeholders to define project scope, objectives, and deliverables for gaming, and metaverse initiatives
- Elicit, analyze, and document detailed business, functional, and non-functional requirements
- Create high-quality documentation including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, use cases, and user stories
- Conduct gap analysis and impact assessment to ensure alignment between business needs and system capabilities
- Serve as a liaison between business and technical teams, ensuring accurate translation of requirements for development and implementation
- Support Agile/Scrum teams with backlog management, sprint planning, and User Acceptance Testing (UAT)
- Identify risks, dependencies, and bottlenecks, and provide actionable recommendations to mitigate project challenges
- Maintain comprehensive records of project decisions, changes, and approvals to ensure traceability
- Keep up-to-date with Gaming-Metaverse to provide insights into potential business opportunities
- Assist in prioritizing project initiatives based on strategic value, stakeholder input, and feasibility
Required Qualifications & Skills
- 3–5 years of experience as a Business Analyst in Web3- Gaming-Metaverse, with additional fintech or financial services experience as an advantage
- MBA in Finance or equivalent business/finance qualification is preferred
- Strong documentation skills with a proven ability to create structured, comprehensive, and clear business and functional documentation
- Deep understanding of blockchain concepts, decentralized finance, tokenization, and related technologies
- Experience working in Agile/Scrum environments
- Exceptional communication, interpersonal, and stakeholder management skills
- Strong analytical and problem-solving abilities, with high attention to detail
- Ability to manage multiple project elements and priorities simultaneously
- Experience with gaming/metaverse project lifecycle and associated technical requirements is highly preferred
Why Join Us?
- Work at the forefront of Web3, blockchain, and metaverse innovation
- Collaborate with a diverse, high-performing team of developers, product managers, and business stakeholders
- Play a key role in shaping the strategy and execution of cutting-edge blockchain projects
- Opportunity to contribute to next-generation decentralized applications and gaming/metaverse solutions
Job Overview
Star Publicity is looking for a passionate and enthusiastic Unity Developer Intern (AR/VR) to join our team.
This internship is ideal for candidates who are eager to learn and build immersive applications using Unity and AR/VR technologies.
If you are creative, technically curious, and excited about working on interactive experiences, we would love to connect with you.
Key Responsibilities
Assist in developing interactive applications using Unity Support in designing and implementing AR/VR experiences Help optimize applications for performance and responsiveness Debug and troubleshoot basic issues in applications Collaborate with designers and developers on ongoing projects Stay updated with the latest trends in AR/VR technologies
Required Skills & Qualifications
Pursuing or recently completed Bachelor’s degree in BCA, MCA, B.Tech, M.Tech, B.Sc IT, M.Sc IT, or related field
Basic knowledge of Unity and C# programming Understanding of AR/VR concepts (project exposure preferred) Familiarity with Unity tools (VS Code, etc.)
Basic knowledge of 3D development, game physics, or animation Good problem-solving and communication skills
Preferred Skills
(Good to Have) Exposure to AR/VR projects or tools Knowledge of 3D tools like Blender, Maya, etc. Basic understanding of mobile or cross-platform development Interest in UI/UX for immersive environments
Required skills and experience: · Solid experience working in Big Data ETL environments with Spark and Java/Scala/Python · Strong experience with AWS cloud technologies (EC2, EMR, S3, Kinesis, etc) · Experience building monitoring/alerting frameworks with tools like Newrelic and escalations with slack/email/dashboard integrations, etc · Executive-level communication, prioritization, and team leadership skills
RESPONSIBILITIES:
• You will be involved in directly driving application of machine learning and AI to solve various product and business problems including ML model lifecycle management with ideation, experimentation, implementation, and maintenance.
• Your responsibilities will include enabling the team in moving forward with ML/AI solutions to optimise various components across our music streaming platforms.
• Your work would be impacting millions of users the way they consume music and podcasts, it would involve solving cold start problems, understanding user personas, optimising ranking and improving recommendations for serving relevant content to users.
• We are looking for a seasoned engineer to orchestrate our recommendations and discovery projects and also be involved in tech management within the team.
• The team of talented, passionate people in which you’ll work will include ML engineers and data scientists.
• You’ll be reporting directly to the head of the engineering and will be
instrumental in discussing and explaining the progress to top management and other stake holders.
• You’ll be expected to have regular conversations with product leads and other engineering leads to understand the requirements, and also similar and more frequent conversation with your own team.
REQUIREMENTS:
• A machine learning software engineer with a passion for working on exciting, user impacting product and business problems
• Stay updated with latest research in machine learning esp. recommender systems and audio signals
• Have taken scalable ML services to production, maintained and managed their lifecycle
• Good understanding of foundational mathematics associated with machine learning such as statistics, linear algebra, optimization, probabilistic models
Minimum Qualifications
• 13+ years of industry experience doing applied machine learning
• 5+ years of experience in tech team management
• Fluent in one or more object oriented languages like Python, C++, Java
• Knowledgeable about core CS concepts such as common data structures an algorithms
• Comfortable conducting design and code reviews
• Comfortable in formalising a product or business problem as a ML problem
• Master’s or PhD degree in Computer Science, Mathematics or related field
• Industry experience with large scale recommendation and ranking systems
• Experience in managing team of 10-15 engineers
• Hands on experience with Spark, Hive, Flask, Tensorflow, XGBoost, Airflow
- Excellent IT skills, especially with design and photo-editing software.
- Using programming skills to build pages and applications.
- Exceptional creativity and innovation.
- Creating posts, pages, and applications to attract customers.
- Producing content to be posted online.
- Professional approach to time, costs and deadlines.
Experience: 4-7 years
Location: Mumbai or Bangalore
Job Responsibilities:
- Developing new user-facing features using React.js
- Building reusable components for future use
- Translating designs and wireframes into high quality code
Required Skills:
- Knowledge and experience in Java Script, ReactJS, Redux, HTML5, CSS3.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Good experience in UI design and development
- Good experience and thorough understanding of React.js and its core principles
- Familiarity with modern front-end build pipelines and tools
- Familiarity with code versioning (version control) tools, such as Git, SVN, and Mercurial
- Preference will be given to those who have worked on libraries such as Bootstrap, Material js.
- Knowledge ofGraphQL and CSS preprocessor like SASS
About the company:
The E Commerce vertical has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely knit team.
Our wide spread store network, robust logistics and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG and home products for orders placed online through Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.
- B.Tech/MTech from tier 1 institution
- 8+years of experience in machine learning techniques like logistic regression, random forest, boosting, trees, neural networks, etc.
- Showcased experience with Python, SQL and proficiency in Scikit Learn, Pandas, NumPy, Keras and TensorFlow/pytorch
- Experience of working with Qlik sense or Tableau is a plus
ABOUT ZYCUS:
Headquartered in Princeton, U.S. in 1998, Zycus has grown every day to be established as an organization which now is a leading global provider of complete Source-to-Pay suite of procurement performance solutions.
We develop cloud-based (SaaS) https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fsolution%2Fprocurement-performance.html">Source-to-Pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 Global clients. We are proud to have as our clients, some of the best-of- breed companies across verticals like Manufacturing, Automotive, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more.
With a team of 1000+employees, we are present in India with 3 development centers at Bengaluru, Mumbai & Pune and offices in the https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fcareers%2FUS-Careers.html">U.S., U.K., Australia, https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fpress-releases%2Fzycus-expands-middle-east-presence-with-new-location-in-dubai.html">Dubai and https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fpress-releases%2Fzycus-continues-global-expansion-with-new-office-in-singapore.html">Singapore, Amsterdam.
https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fcompany%2Fcareers.html">Know more about the LEADER of: https://workable.com/nr?l=http%3A%2F%2Fcampaign.zycus.com%2FGMQ2017">Gartner’s 2013, 2015 & 2017 Magic Quadrant for Strategic Sourcing Application Suites and https://workable.com/nr?l=http%3A%2F%2Fcampaign.zycus.com%2FThe-Forrester-Wave-eProcurement-Q2-2017-Zycus-Named-a-Leader">The Forrester Wave™: eProcurement, Q2 2017
Software Engineering Manager/Principal Architect will be responsible for Technical ownership of an entire line of business or a horizontal platform, which extends to:- Involvement in the full software development life cycle with stringent needs on (i) time to market, & (ii) quality of product - functional and non-functional aspect.
- Ownership of complex software architectures, operational metrics, and running the day to day business operations.
- Designing and defining the interaction between the different components and teams.
- Work closely with peers and product managers to develop great technical design and approach for new product development.
- Definition of, and compliance with, a world-class build/release and configuration management process.
This position will report in to Director of engineering & the roles & responsibilities are as below:
- Identify the technologies that would be used for the product.
- Recommend the development methodology and framework for the project.
- Provide the overall design and structure to the application.
- Ensure that the product is adequately defined & documented.
- Establish design/coding guidelines and best practices, and drive usage of design patterns.
- Enforce compliance with coding guidelines using code reviews etc.
- Build solution which is easily configurable, deploy-able and secure in SaaS environment.
- Responsible for planning product iterations & releasing iterations on schedule.
The Applicant with a total experience of 10-20years, should have hands-on development experience in Core Java and J2EE with proven expertise in writing application architecture and core design ground up with sound algorithmic thought process enabling bullet-proof application performance in terms of key drivers like security, load, scalability, etc.
Skills and Technologies:- Versatile experience with delivering highly available services on multiple technology stacks in traditional data centers, public clouds, and private clouds.
- Core Java, J2EE, Spring, Hibernate, JMS/Rabbit MQ/Kafka, Web-Services, Oracle, MSSQL, JSP-Servlets, , Design Patterns.
Nice to have: New edge technology (Hadoop, AWS, Spark, RabbitMQ etc)
Team mentoring:
- Mentor developers for difficult tasks & provide technical advice and guidance to the Tech Leads.
- Guide the team is doing POCs and early risk assessments.
Leadership Abilities:
- Optimize & effectively manage resources and time of the team members.
- Identify, track and mitigate risks to the product
- Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
- Along with a competitive compensation structure, Zycus believes in an open culture learning environment, where everyone gets a chance to share their ideas and deliver par excellence.








