11+ Process control Jobs in Bangalore (Bengaluru) | Process control Job openings in Bangalore (Bengaluru)

Location: Bangalore

Experience: 5–8 Years

Employment Type: Full-time

Company: Connect and Heal

About the Role

We are looking for an experienced Healthcare Operations Manager to oversee and streamline healthcare service delivery. The role involves managing day-to-day operations, improving processes, coordinating with cross-functional teams, and ensuring high-quality patient experience across services.

Key Responsibilities

Operational Management

• Oversee daily healthcare operations to ensure smooth service delivery.
• Monitor operational performance and ensure adherence to SOPs and service standards.
• Ensure optimal resource utilization and operational efficiency across services.
• Manage and coordinate with clinical teams, operations staff, and support functions.
• Collaborate with internal stakeholders to ensure seamless service delivery and patient experience.
• Provide guidance, support, and performance management for operations teams.
• Identify operational gaps and implement process improvements and automation.
• Develop and standardize operational workflows and best practices.
• Drive initiatives to improve efficiency, turnaround time, and patient satisfaction.
• Track and analyze operational KPIs and service metrics.
• Prepare regular reports and dashboards to support data-driven decision-making.
• Manage escalations and ensure timely issue resolution.
• Work closely with product, technology, client success, and sales teams to support operational needs.
• Support new service launches, operational expansions, and strategic initiatives.

Required Qualifications

• 5–8 years of experience in Ecommerce operations.
• Strong understanding of healthcare service workflows and operational processes.
• Proven experience in team management and process optimization.
• Strong analytical, problem-solving, and communication skills.
• Ability to work in a fast-paced and dynamic environment.

Your day to day responsibilities shall encompass:

• Contact prospective customers by both telephone and email
• Market Research to develop warm leads 
• Responsible for generating leads for the category/market assigned
• Conduct outbound calls to prospective clients
• Set appointments or close deals with clients
• Identifying customer needs and communicating the client's value proposition.
• Answering customers’ questions, resolving their queries, and helping provide outstanding customer service
• Maintain a pipeline of leads based on the targets assigned
• Manage and develop your own diary, schedule call-backs, and future opportunities
• Report weekly sales goals and objectives to regional leaders

What you’ll need to succeed in the role:

• Good communication skills – you need to be able to have informative and engaging conversations with the customers
• Fearless attitude and a hunter mentality
• Active listening – is crucial for great customer satisfaction rates, especially via phone
• Time management – if you manage your time efficiently, you can build meaningful relationships with your clients and close more deals
• Organizational skills – you juggle multiple tasks and work with many accounts on a daily basis
• Problem-solving – you have to be adaptable to various situations
• Conflict management – your ability to resolve any conflicts that may arise directly affects your sales opportunities
• Collaborative skills – it’s crucial that you are a team player
• Interpersonal skills – you have to be able to provide a great sales experience throughout the whole buying journey

Walk-in Interviews

Monday to Friday - 11 AM to 6 PM

Location: 448, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102

Key Responsibility:

You'll be responsible for developing new features and enhancing existing features for our flagship wind farm design application, a unique tool dedicated to optimizing and analysing wind farms.

Description of Role:

Our vision as a company is to be world-leading at finding and designing new wind farm sites. We are building a set of tools, approaches, and engineering processes that combine to form a capability to undertake the technical management of wind farm development at a significantly improved level of sophistication over existing standard industry approaches.

To achieve its aim, Wind Pioneers constantly strives to build new tools that are one-of-a-kind and game changers in the industry. As a frontend developer, you will play a key role in building new features for our flagship application, contributing to our mission of driving innovation in the industry.

Detailed Responsibilities

• Participate in Application Development, focusing on frontend (React), to deliver high-quality web applications with exceptional User Experience. This includes creating admin tools and dashboards for seamless internal management.
• Collaborate in our Kanban-based development process to develop new components and user interaction workflows for our flagship application.
• Work closely with UX/UI designers to implement new components/views for major features, with support from the lead engineer and other developers.
• Maintain and update the frontend stack and dependencies.
• ou would be able to see how we build and streamline our CI/CD pipeline.
• Work closely and learn from our Product Architect and Senior Engineer

Candidate Requirements:

We're seeking someone with a strong background in frontend development, a good understanding of the stack, and a genuine passion for creating beautiful and functional user experiences through elegant and efficient code.

You are a person with:

• 3-5 years of experience building front-end web applications; please also tell us about related degrees or training.
• You should be able to demonstrate fluency in React.
• You should have contributed to open source, proving your proficiency with Git and Git Flow. These contributions can include your personal projects, app ideas, or tools, with links provided in your application.
• Any UI/UX design experience will also greatly benefit the role.
• Great deal of attention to detail
• Can-do, flexible and pro-active attitude to work
• Particular about getting things right - both at the code/data level and further up, encompassing design, layout and user experience. 

Please showcase your experience through the projects you've worked on and the problems you've solved. We are particularly interested in hearing about the subtle decisions you made that significantly impacted turning a good UI into a great one.

Stack

We've curated our frontend stack to empower us in creating one of the most elegant and functional UIs in the wind industry, enabling engineers to design wind farms with just a click. While you don't need to be an expert in all of the below technologies, having a good grasp of at least a few would be beneficial:

• React and modern ecosystem libraries like react-query and react-hook-form – this is a must!
• Material-UI for a theme and component design
• Storybook and chromatic visual testing tools
• Lerna and Yarn for library and application dependency management
• Figma and/or Sketch for wireframing and prototyping

Wind Pioneers’ Offering:

• Be part of a focused team with a clear vision, dedicated to making an outsized impact in how wind farm projects are found and evaluated.
• We build people up to be the best in the world.
• Have the opportunity to be involved in developing Wind Pioneers’ tools.
• Enjoy a friendly and relaxed office environment with a great team culture.
• Benefit from flexible working conditions.
• Over the years grow towards becoming a principal developer - capable of architecting feature-rich, high-quality webapps, UIs and libraries.
• Receive a market-based salary along with the addition of a six-monthly bonus from Wind Pioneers’ revenue share scheme

Experience:- Overall 10 to 12 years of experience of which atleast 5 to 7 years’ experience should be in Information Security. Mandatory is 5 to 7 years’ experience in Information security and with one full end to end implementation experience.

Base location: - Bengaluru - Must

Requirements: -

1. Mandatory - ISO 27001:2013 lead implementor certified
2. Mandatory - ISO 27001:2013 lead auditor certified (but if it is a good candidate, we can still consider)
3. Good to have – CISA, CISM, Risk management certification, Privacy certifications.
4. Mandatory - Atleast one end to end implementation experience of ISO 27001 standard. The candidate should have a good implementation knowledge of ISO 27001, ISO 27002 standards and is required to implement the ISO requirements and run the ISMS program for multiple countries.
5. This immediate requirement is for implementing the ISMS program for our Canadian office location. The candidate should be willing to work from Bengaluru in EST time zone during this implementation phase whenever required.
6. Good documentation skills.
7. Develop, implement, maintain, review and continually improve Information Security policies.
8. Good understanding and knowledge of applicable legal and regulatory requirements as relevant to information security.
9. Manage and maintain a risk register / risk database along with risk treatment plans.
10. Good understanding of physical and environmental security.
11. Conduct Internal Audits based ISO 27001 standards and Personal Data Protection policies. A good experience in independently conducting Internal and supplier audit with respect to information security.
12. Provide training to the employees on Privacy & Information Security Management System on regular intervals.
13. The greater part of the job involves interacting with people, interviewing them / auditing, Preparing audit reports, discussing / persuading / influencing.
14. Mandatory: Good verbal and written communication skills. Eye for details.
15. Good presentation skills.
16. Since this is a trusted role, candidates must be willing to undergo extensive background checks to verify their identity, character, qualifications, skills and experience.

1. To ANALYZE Business Requirements end-to-end & Documenting Requirements
2. Write Good User Stories (Preferably using INVEST techniques)
3. Specify acceptance criteria for features and user stories to ensure delivery of requirements that meet or exceed the business needs 
4. Create wireframe prototypes, Mockups and documenting them using Visio or similar tools
5. Document requirements by creating use cases, functional and requirement specifications documents
6. Collaborate with internal teams to ensure proper documentation of the product capabilities
7. Own the Product backlog, elaborating and prioritizing user stories to be included in the backlog 
8. Presenting the product capabilities, gathering requirements and identifying gaps 
9. Interface with clients and partners to understand business environments, current and future requirements; participate as a solutions expert
10. Roadmap prioritization, conceptualize new product features, and assist with competitive positioning

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Understanding learner’s career-related aspirations, concerns, and uncertainties throughout the consultation process
• Reviewing a learner's personal and educational background and how these might influence their prospective job-related choices
• Explain the gaps if any, between Aspiration Vs Ability of potential learners
• Informing learners about potential shortcomings in their skill sets and devising strategies to remedy these through appropriate learning solutions
• Proposing career-related options that are based on your insights about market, employability, career, salaries and growth.
• Walking learners through the process of compiling and restructuring their options and taking the best decision for themselves
• Guiding learners through the completion of aptitude, personality, and other related tests.
• Scoring learner’s responses to the tests and other questions, and discussing with them about the results of these.To efficiently carry out your daily responsibility, as a Career Counselor, you will,
  • Constantly research and analyze current employment trends in IT industry
  • Constantly research and analyze current market trends in emerging technologies
  • Adhere to process specifications as guided by your supervisor and training team
  • Comply with the organization’s policies and procedures
  • Manage your performance to achieve your committed goals
  • Develop positive working relationship with all colleagues - management, supervisors, co-counsellors, all support team members

   

  You are a good fit for this role, if you can/have,

  • Demonstrate history of performance through target achievements
  • Track record of meeting targets & commitments
  • Displaying excellent judgement & interpersonal skills
  • Showcase your knowledge about ever-changing trends across all dominant industries
  • Demonstrate Resilience and emotional balance
  • Top-notch investigative, assessment, and communication skills
  • Self-learner and invested in self-development
  • Hobbies that wake you up early even on week-offs

• Work with our proprietary Java and Kotlin based SDK to find performance and functionality-related issues.
•  Working with in-house Dashboards to perform testing of UI and APIs.
• Collaborating with teams to create test documents.
• Planning and task management in congruence with the Leadership Team.

WHAT ARE WE LOOKING FOR?

• Expertise in testing different QA Methodologies black box, white box, and gray box for both web UIs and backends both manually and automation.
• Ability to code and maintain back-end automation frameworks written in distributed programming languages such as Python.
• Ability to automate Android applications using tools such as Appium.
• Hands-on experience on API testing and testing tools like Postman, Rest-Assured, or other API testing tools.
• Experience working with Proxy tools like Charles Proxy, Fiddler.
• Excellent in test strategizing, planning, estimation, execution, and reporting.
• Working knowledge of Agile scrum methodologies Strong debugging, problem-solving, interpersonal and troubleshooting skills.

SKILLS AND ABILITIES:

• Python or Java Appium
•  Rest-Assured or Postman
• Fiddler or Charles Proxy
• Black Box testing
• White Box testing

WHAT'S IN IT FOR YOU?

• An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
• To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
•  A workspace, that is wide open as per open door policy at the company, located in the happening center of Bangalore
• A well-fed stomach makes the mind work better and therefore- free lunch with a wide variety on all working days of the week, a stocked up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
• We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedback sessions.

To be responsible for delivering all facets of recruiting throughout the organization through the development of present and future recruiting plans, employing traditional sourcing strategies and resources as well as developing new, creative recruiting ideas, and ensuring successful execution of all the hiring requirements of the organization. Should possess excellent reporting skills with Excel.

Primary Responsibilities:

• Ownership of Respective Unit recruitment process (Requisition, strategizing & planning recruitment events, monitoring, measuring, controlling, and continuous improvement).
• End-to-end Recruitment cycle (Sourcing/Selection/ on-boarding / Process compliance/ MIS)
• Would Individually be responsible for fulfilling all roles assigned
• Implement creative sourcing strategies for future & current open positions & execute them with minimal direction.
• Define recruitment SLAs, establish metrics, and create MIS.
• Identify effectively utilize the various resource of recruitment to ensure target achievement.
• Plan and strategize recruitment drives.
• Bring in continuous improvements in sourcing, interview & selection process.
• Create and maintain job Descriptions for all positions and establish competency levels.

QUALIFICATIONS and EXPERIENCE:

• Qualifications: PG in HR (MBA, PGDM, PGP etc) / B.E, BTech
• Experience: 6-10 Years Experience
• Professional skills: Expert knowledge of sources of talent and recruitment, IT skills, technologies & industry. Preferred from Product Engineering / Product Support / Apps domain with bulk-hiring experience

ADDITIONAL COMPETENCIES:

• Excellent communication skills and ability to engage and influence senior executives and delivery managers.
• Decision-Making: Ability to make decisions that impact the success of assigned recruitment activities, i.e. results, deadlines, and budget and involves team members in making decisions to ensure senior and executive management is informed of the Company's ongoing recruitment process and future plans.
• Ability to delegate effectively and acknowledge accomplishments.
• Presentation Skills: able to demonstrate a sound knowledge of the subject matter expert ability to deliver information in a clear, concise, and logical manner and use audio-visual media to enhance presentations.
• Reporting Skill: Ability to create reports using various formulas in Excel (Vlookup, Pivot Etc)