11+ Process control Jobs in India

Location: Bangalore

Experience: 5–8 Years

Employment Type: Full-time

Company: Connect and Heal

About the Role

We are looking for an experienced Healthcare Operations Manager to oversee and streamline healthcare service delivery. The role involves managing day-to-day operations, improving processes, coordinating with cross-functional teams, and ensuring high-quality patient experience across services.

Key Responsibilities

Operational Management

• Oversee daily healthcare operations to ensure smooth service delivery.
• Monitor operational performance and ensure adherence to SOPs and service standards.
• Ensure optimal resource utilization and operational efficiency across services.
• Manage and coordinate with clinical teams, operations staff, and support functions.
• Collaborate with internal stakeholders to ensure seamless service delivery and patient experience.
• Provide guidance, support, and performance management for operations teams.
• Identify operational gaps and implement process improvements and automation.
• Develop and standardize operational workflows and best practices.
• Drive initiatives to improve efficiency, turnaround time, and patient satisfaction.
• Track and analyze operational KPIs and service metrics.
• Prepare regular reports and dashboards to support data-driven decision-making.
• Manage escalations and ensure timely issue resolution.
• Work closely with product, technology, client success, and sales teams to support operational needs.
• Support new service launches, operational expansions, and strategic initiatives.

Required Qualifications

• 5–8 years of experience in Ecommerce operations.
• Strong understanding of healthcare service workflows and operational processes.
• Proven experience in team management and process optimization.
• Strong analytical, problem-solving, and communication skills.
• Ability to work in a fast-paced and dynamic environment.

We're looking for a talented UI/UX Designer to join our team. This role requires excellent visual design skills and a thorough understanding of user-centered design principles. If you enjoy creating intuitive and visually appealing digital interfaces, we'd love to hear from you.

🌏 Job Location: On-Site

What You Will Be Doing

• Design intuitive and visually appealing user interfaces for web and mobile applications.
• Conduct competitive analysis of other websites that operate in similar domains.
• Create wireframes, prototypes, and mock-ups to visualize user interface concepts using Figma.
• Collaborate with cross-functional teams to ensure design concepts are implemented effectively.
• Collaborate closely with the development teams throughout the lifecycle of the product/feature.
• Assist in the creation of design documentation, such as style guides and design specifications.
• Build new components to add/maintain our current design system.
• Participate in brainstorming sessions and contribute innovative design ideas.
• Communicate design concepts and rationale to internal stakeholders.
• Contribute to the continuous improvement and evolution of design processes.
• Implement design components into Storybook.

What You’ll Need

• Min. 3 months of experience as a UI/UX designer.
• Strong interest in the latest design trends and stay updated with current and emerging principles in UI/UX.
• Proficiency in Figma and other design tools.
• The ability to adapt to feedback and iterate on design solutions.
• Detail-oriented approach with a focus on delivering pixel-perfect designs.
• Strong understanding of clean UI/UX design principles.
• Creative thinking and problem-solving skills.
• Excellent communication and collaboration abilities.
• Knowledge of React, HTML, JavaScript, and Ajax is a plus.
• Ability to prioritize and handle multiple tasks in a dynamic, fast-paced environment.

Benefits

• Competitive salary and performance-based Incentives.
• Working closely with the leadership & an opportunity for an accelerated career growth.
• Opportunities for professional development and career growth.
• Collaborative and dynamic work environment.
• Access to company-sponsored training and resources.

• Knowledge of PHP CMS/Frameworks including, Laravel, Yii, CakePHP, and Codeigniter.
• Familiarity with SQL/NoSQL databases, Version Control Tools, and developing Web Services.
• Understanding of object-oriented programming (OOPS)
• Ability to manage projects.
• Good problem-solving skills.

• Designing, architecting, developing and driving the technology roadmap
• Defining standards in coding, system design and architecture
• Delivering solutions according to user requirements while meeting development, quality and documentation standards
• Building data-driven applications applying clean code and architecture principles
• Working with the team to ensure deadlines are met

What you need to have:

• Relevant experience of 2 to 5 years as .net developer
• Hands on experience in Web forms, MVC, bootstrap, java script, windows application, crystal reports    
• Good in writing SQL, GIT
• Good in OOPs concept
• Knowledge of .net core 3.1 or above    

• Consult with the customers on their needs and curate company products to meet the requirements
• Responsible for the success of workshops, for both the client and facilitator
• Take care of workshop logistics for the client
• Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
• Help facilitator with preparation and travel
• Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
• Promote awareness of the company’s upcoming research and products

Basic Qualifications:

• 2 – 5 years of work experience managing senior customer relationships
• Should ensure customer retention, renewal, and growth
• Background in customer success

Roles & Responsibilities:

1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.

2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.

3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).

4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.

5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.

6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary.

7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.

8-  React positively to changing business conditions by proving to be flexible and adaptable.

Skill & Abilities : 

-   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

-   Demonstrated consultative experience, ability to influence, resourcefulness.

-   Energized by a desire to help and connect with people.

-   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.

-   Bachelor Degree required (e.g. Engineering/ Business/ Marketing)

-   Team player, critical thinker, self-motivated and proactive positive attitude

-   Fluent in written and spoken English & Hindi (Spoken)