Operations Manager

Procedure is hiring for WorkHero.

WorkHero is building the AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry. Small contractors are great at their trade but lose 20+ hours a week to invoicing, permits, scheduling, and paperwork. WorkHero combines expert office managers with automation and AI tooling, enabling a small team to take real ownership of that back-office work

We’re hiring a senior engineer to own our real-time voice stack end to end—AI agents operating on live phone calls—and the data platform that turns those calls into insight: call → transcript → events → warehouse → dashboards. You’ll own meaningful systems end to end alongside a small, senior team with deep experience in AI, product, and the trades.

What you’ll build

• New product screens and flows (jobs, customers, invoices, scheduling) in React and React Native, especially AI chat UI (chat & tool result rendering, streaming responses, human review and feedback loops)
• AI workflows in production: tool-using agents, RAG/search, classification/extraction, and human-in-the-loop flows
• Automations: Contribute new features and improvements to our AI-powered business automation platform

In addition, you’ll own our first investments into a realtime voice stack and the call-data platform behind it. For example:

• Realtime voice agents on live phone calls: telephony/WebRTC integration, streaming speech-to-text and text-to-speech, turn-taking, interruption handling, and latency optimization
• Voice pipeline reliability: backpressure, failover, graceful degradation, and monitoring for live calls
• Call-data pipeline: transcripts, events, and structured extraction flowing from every call into the warehouse
• Analytics & dashboards: data modeling and conversation-intelligence features on top of call data
• Evals & monitoring for voice agents: quality metrics, drift detection, and cost/latency tracking
• Cloud infrastructure: scaling our platform with infrastructure as code, queues and orchestration, and CI/CD

Responsibilities

• Analyze requirements and propose innovative AI-native solutions to technical problems
• Write clean scalable code
• Own the voice and data stack end-to-end: design, build, test, deploy, and operate
• Optimize the performance, latency, and cost of our real-time AI systems
• Respond to critical system issues and ensure continuous system reliability
• Mentor team members and collaborate across teams, especially with product and subject matter experts
• Work to understand the needs of our users and think creatively about how to solve design challenges in your work
• This is a Remote role. We expect a minimum 4 hours overlap with the WorkHero team (11 AM - 3 PM ET).

Qualifications

• Senior-level backend experience (typically 5+ years) shipping production systems that you've owned
• Hands-on experience with realtime voice or streaming systems: telephony (SIP/Twilio), WebRTC, streaming STT/TTS, or frameworks like LiveKit or Pipecat — or comparable experience with demanding realtime/streaming infrastructure
• Data engineering fundamentals: event pipelines, data modeling, warehousing, and analytics on production data
• Strong proficiency in a typed backend language (TypeScript preferred; comparable experience welcome)
• Hands-on experience with LLM-powered features (usage, prompting, optimization, etc) and AI architectures
• The ability to work with infrastructure as code (terraform), cloud, and CI/CD systems at scale. We're a small team, so we own the whole stack!
• Excitement to leverage AI coding tools to their maximum benefit. We love Claude Code and Cursor and are constantly looking for better ways to leverage our time to build fast and build for scale.

Nice to have

• experience with voice-AI platforms (Vapi, Retell, Bland, Deepgram, LiveKit) or conversation-intelligence products (e.g. Gong-style analytics)
• experience scaling cloud infrastructure, especially AWS, and how to get the most out of key AWS services
• experience with workflow automation tools like n8n or Lindy
• experience with React for building internal dashboards
• experience with HVAC or back-office business workflows

WorkHero is committed to building a diverse team. We encourage candidates from all backgrounds to apply.

Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.  

Our mission is to transform organizational cultures and achieve justice by creating environments where every individual is valued and feels a sense of belonging. Through providing training for workplace inclusion, understanding microaggressions, mitigating bias, and cultural literacy, Springer Capital seeks to eliminate bias and establish a just, fair working environment.  

As a Data Automation Intern, you will be focusing on researching and developing tools and workflow that automate some parts and processes of our business automation. Since business automation is important throughout the firm, you will have the opportunity to collaborate with various teams across Springer Capital. 

Key Responsibilities:  

• Collect data from various sources, including databases, APIs, and web scraping tools.    
• Clean and process raw data to ensure it is accurate and consistent.     
• Analyze data to extract insights using computational tools, such as Excel, SQL, and Python.   
• Communicate insights in a clear and concise manner with the manager alongside your progress.    
• Implement solutions based on insights you discovered to improve Springer Capital business’ processes or solve problems for client. 

 Qualifications: 

• Passion for Inclusion: A strong commitment to fighting inequality and promoting inclusion in the workplace. 
• Educational Background: Currently enrolled in or recently graduated from a degree program related to social sciences, human resources, business, statistics.  
• Communication Skills: Excellent written and verbal communication skills. Ability to create clear and engaging content. 
• Organizational Skills: Detail-oriented and highly organized. Ability to manage multiple tasks and deadlines effectively. 
• Analytical and Business Software Skills: Proficiency in business software such as Excel, PowerPoint, and Word with a strong preference of knowledge and experience in data analytics  

Job Title: Customer Relationship Executive

Job Location: Arjan Garh

Ramaa Hyundai

Job Role:

Making Calls to customer for their update regarding purchase of new car.

Converting successful lead from the data.

Follow up on previous and existing client

Maintaining Daily report of work.

Requirement:

Fresher to 2 years of experience can apply

Good communication skills

Basic knowledge of Computer

Preferred:

Telesales experience preferred

Females Preferred

Team Leader job description

We are looking for an experienced, self-driven and motivated Team Leader to join our team!  As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding, and motivating.

Team Leader duties and responsibilities

• Set clear team goals and KPIs
• Delegate tasks and set sales target
• Oversee day-to-day teams' operation and performance
• Do regular performance evaluation
• Create a healthy and motivating work environment and atmosphere
• Communicate with teams about their performance
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Plan and organize team-building activities

Team Leader requirements

• 2 years of experience as a Team Leader or similar role
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Experience with organizing training programs
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Note:

1) Preferably should have handled telesales team in banking sector( Loans,Credit card etc) but not mandate

2) At Least 1 year experience in the same field.

PlanetSpark is on the lookout for a Business Development Associate at our Gurgaon office! 🏢

🚀 Join us in the dynamic Ed Tech industry and take charge of inside sales. Check out the key details below:

👩‍💼 Job Title: Business Development Associate

🌍 Location: Gurgaon

🏢 Work Setting: Office-Based (WFO)

🎓 Industry: Ed Tech

📊 Functional Area: Inside Sales

🌞 Shift: Day Shift / Night Shift (optional)

📋 Roles & Responsibilities:

As a Business Development Associate, you will:

1️⃣ Help students choose the perfect learning course from our educational offerings.

2️⃣ Kickstart phone conversations with parents who've experienced demo classes for their kids.

3️⃣ Nurture potential customers and seal the deal within the sales cycle.

4️⃣ Effectively communicate with leads through email and calls.

5️⃣ Keep precise digital records of call information.

6️⃣ Achieve monthly sales targets and meet input metrics.

🎯 Hiring Criteria:

💼 Training Period: 21428 (Stipend)

💰 Salary Range (CTC): 6.6 LPA (4.02 LPA fixed + 2.4 LPA variable)

🗣️ Required Skill: Excellent Communication

🕒 Experience Required: 0-3 Years (Freshers welcome!)

🎓 Minimum Education: Graduation

📆 Graduation Years: 2018-2024 passouts

🚨 Important Criteria:

💼 Willingness to work 5 days a week.

🚀 Thrive in a startup environment with high-intensity learning and rapid growth.

📍 Job Location: Gurugram

Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.

Designs, builds, and maintains our social media presence.

Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).

Identifies trends and insights and optimizes spend and performance based on the insights.

Brainstorms new and creative growth strategies through digital marketing.

Plans, executes, and measures experiments and conversion tests.

Collaborates with internal teams to create landing pages and optimize user experience.

Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Identifies critical conversion points and drop off points and optimizes user funnels.

Collaborates with agencies and other vendor partners.

Evaluates emerging technologies.

Provides thought leadership and perspective for adoption where appropriate.

GaragePlug Inc

GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.

Position: Backend Developer (Java Spring Boot)

As we plan to grow, we have many challenges to solve. Some of the new features and products that are already in the pipeline include advanced analytics, search, reporting etc., to name a few. Our present backend is based on the microservices architecture built using Spring Boot. With growing complexity, we are open to using other tools and technologies as needed.

We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next generation online platform for the Auto industry.

Experience: 1+ years of experience

What you'll do :

• End to end systems development
• Ownership of complete systems from development to production and maintenance
• Infrastructure management on AWS
• Technologies you'll use :
• Microservices, AWS, Java, Spring-boot
• Nginx
• PostgreSQL, Redis
• ElasticSearch
• Gradle / Maven
• Any cool piece of technology that you can bring onboard.
•  

What you are :

• You love technology and are always open to learning new tools
• You are a self-starter
• You are proficient in Java, SQL
• You have good knowledge of Databases: RDBMS/Document
• You have worked with server technologies: Spring / Dropwizard / Tomcat/Spring Boot
• You have a good understanding of REST API design
• You believe in clean and maintainable code

Location Fully Remote / Bangalore

Apply through this link
 https://garageplug.freshteam.com/jobs/H-qGPrivc4pt/backend-engineer-2" target="_blank">https://garageplug.freshteam.com/jobs/H-qGPrivc4pt/backend-engineer-2