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Problem management jobs

6+ Problem management Jobs in India

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Mumbai, Navi Mumbai
0 - 6 yrs
₹2L - ₹2.5L / yr
Customer Service
Financial accounting
Taxation
Problem solving
Communication Skills
+107 more

Job Title: Customer Support Executive


Location: On-site – Lower Parel, Mumbai (10 Mins Walking From Station)

Company: OneSpider Technologies LLP

Timings: Mon–Sat, 10:00 AM – 7:00 PM


Role Overview:

We are hiring for Customer Support Executive role to assist clients using our software. This role involves handling inbound support calls, resolving queries related to software usage, billing, accounting, and GST via phone and remote tools (AnyDesk / UltraViewer).


Key Responsibilities:

  • Handle client calls and resolve software-related queries
  • Support clients with accounting, GST, and billing features
  • Use AnyDesk / UltraViewer for remote troubleshooting
  • Coordinate with internal teams when needed


Requirements:

  • Min. 6 months of experience in customer support
  • Commerce graduate preferred (B.Com or equivalent)
  • Knowledge of accounting & basic GST
  • Familiarity with AnyDesk / UltraViewer
  • Strong problem-solving and communication skills


Why Join Us?


  • Work with a leading healthcare software company
  • Gain real-world experience in software and accounting support
  • Friendly team and growth opportunities


Apply Now !

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Torero Softwares Limited

at Torero Softwares Limited

2 candid answers
Simran Jain
Posted by Simran Jain
Mumbai, Navi Mumbai
0 - 6 yrs
₹1L - ₹2.5L / yr
Customer Support
Accounting
GST
Taxation
Tally
+150 more

Hiring: Customer Support Executive


Location: On-site – Lower Parel, Mumbai

Company: Torero Softwares Ltd

Timing: Mon–Sat, 10:00 AM – 7:00 PM


About the Role:

Join Torero Softwares Ltd as a Customer Support Executive for our business management software Medica Ultimate. You will help clients over phone and remote tools, resolving queries related to software usage, billing, accounting, and GST.


What You will Do:

  • Take inbound support calls
  • Resolve software, billing, accounting & GST issues
  • Use AnyDesk / UltraViewer for remote support
  • Coordinate with internal teams


What We are Looking For:

  • Commerce graduate preferred (B.Com or equivalent)
  • Freshers with accounting knowledge are welcome
  • 12th pass (Commerce) with prior customer support experience
  • Basic knowledge of accounting & GST
  • Familiar with AnyDesk / UltraViewer
  • Strong communication & problem-solving skills


Why Join Us:

  • Work with a leading healthcare software provider
  • Learn real-world software and accounting support
  • Friendly team + room to grow


Apply Now

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Shimato Enterprises
Shimato Enterprises
Posted by Shimato Enterprises
Chennai
2 - 6 yrs
₹2L - ₹4L / yr
Electrical engineering
Sales
SolarWinds
Problem management
Sales and operations planning
+3 more

Job Description for Site Engineer


Oversee solar installation projects from planning to execution.

Ensure compliance with quality standards and project specifications.

Collaborate with cross-functional teams to optimize site operations.

Troubleshoot and resolve any site-related issues.

Monitor project progress and report on key performance metrics.


Qualifications:

Minimum of 2 years of experience in solar energy systems installation and maintenance.

Strong knowledge of solar technology, components, and project planning.

Familiarity with site engineering practices specific to solar energy solutions.

Relevant certifications in solar or renewable energy systems are advantageous.

Excellent teamwork and communication skills to ensure project success

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JNJ TECHNOLOGIES AND SERVICES
nithin kumar
Posted by nithin kumar
Remote only
2 - 3 yrs
₹3.6L - ₹4.8L / yr
Sales presentations
Negotiation
Effective communication
Convincing
Problem management

We are looking for a result-driven BDM to be responsible for monitoring and supervising a team of consultants to achieve the organization's objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the the sales.


Sales Lead Requirements:


• A bachelor's or associate's degree in marketing, sales, or a related


field may be advantageous.


• Experience in sales is necessary.


• Strong sales ability, business acumen, and commercial awareness.


• Excellent communication, interpersonal, and customer service


skills.


• Strong leadership abilities.


• Good time management, strategic planning, and organizational skills.


Position: Team Leader


Shift Timing: 10 AM to 7 PM - Monday to Saturday (Hybrid)


Company: JNJ Technologies & Services


Location: Vijayawada, Hyderabad


Language: English & Hindi


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An  IT services provider based out of the US

An IT services provider based out of the US

Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
6 - 8 yrs
₹15L - ₹20L / yr
SAP
SAP APO
SAP DP
SNP
Project delivery
+7 more

SAP APO Consultant 

Minimum 6+ year of Experience, relevant 5+ years as SAP APO Consultant.
Having an experience in DP andd SNP module
Minimum 2 end to end implementation is Mandatory
• This is for a support project, we are looking for candidates with minimum of 1 Implementation, Rollout, Support, upgrade, enhancements and various areas with implementation
• For users globally to ensure decent project delivery, service delivery, incident management, problem management, and change management.
• Analyse the systems and work directly with users to define system requirements, design and propose solutions, configure the software and train employees.
• Performing day-to-day maintenance on the SAP system, as well as installing new upgrades and testing for bugs, besides system configuration and data migration.
• Optimizing the system for easy use, and training employees in its functions and support all new required business improvements, changes and propose the integrated best-fit design to these new or changed Business Processes without impacting other regions.
• Meeting directly with users to find out their SAP-related needs and incorporate these needs into a cohesive plan

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A Leader in Next-Gen ADM services

A Leader in Next-Gen ADM services

Agency job
via Jobdost by Riya Roy
Pune
7 - 12 yrs
₹7L - ₹24L / yr
ServiceNow
ITSM
PPM
Incident management
Problem management
+6 more
Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow
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