3+ Problem management Jobs in India

The Director plays a critical role in guiding strategic technology investments for infrastructure, cloud and information security technologies and operates as part of a dynamic team under the Chief Technology Officer. The Director has responsibility for strategic technology planning and oversees team in Infrastructure Services and Information Security, while also playing an enterprise-wide leadership role.

What you’ll do: 

• Manage the vision, design and deployment of cloud infrastructure, including compute, storage, and network systems for cloud hosting; 
• Provide cloud hosting and data service management strategy, process, and procedures across the organization; 
• Manage the configuration and operation of Network and Edge devices and technology  
• Lead a consistent, measurable process to operationalize and scale cloud based strategic initiatives and execution; 
• Develop and mentor a high performing team of global professionals; 
• Provide strong leadership, guidance, and direction related to cloud hosting service delivery; 
• Work closely with Data Engineering, Data Factory Operations and technology vendors to ensure SLAs are met and quality meets or exceed expectations; 
• Continuously improve and drive adherence to security and compliance safeguards, policies, procedures and obligations 
• Manage all Cloud subscription and consumption activities including yearly contracts and multi-year commitments  
• Manage Industry Certifications and periodic assessments 
• Oversee End User productivity technology and support activities 
• Establish key KPI, SLA’s, metrics and measurements demonstrating area health. Communicates through operational reviews. Measure and track against industry benchmarks and standards; 
• Identify and implement critical metrics necessary to manage and monitor the performance of overall operations including: capacity, availability, and budget 
• Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent service delivery 
• Manage budgeting and forecasting, planning, deployment, incident and problem management, change management 
• Manage Cloud based Innovation - stay abreast of evolving and changing cloud-based service offerings to optimize our infrastructure or become the basis for corporate innovation  

About you: 

• Bachelor's degree in technology, business or a related field; 
• Minimum of 10 years of experience operating and managing Infrastructure with at least 4 years of experience in cloud computing (MS Azure) 
• Strong proficiency in Server, Storage, Networking, Edge, End User technologies 

• Proven track record of success in service delivery leadership and customer satisfaction 
• Strong understanding of MS Azure and the cloud computing market 
• Excellent communication, presentation, and interpersonal skills 
• Ability to analyze data and make data-driven decisions 
• Ability to work effectively in a fast-paced, dynamic environment 
• ITIL proficient - ability to drive key functions such as Incident Management Problem Management, Change Management and Configuration Management  
• Maintain a strong Service Orientation in support of SaaS/PaaS offerings 
• Ability to interface with Client technical resources for security and infrastructure related purposes 

SAP APO Consultant 

Minimum 6+ year of Experience, relevant 5+ years as SAP APO Consultant.
Having an experience in DP andd SNP module
Minimum 2 end to end implementation is Mandatory
• This is for a support project, we are looking for candidates with minimum of 1 Implementation, Rollout, Support, upgrade, enhancements and various areas with implementation
• For users globally to ensure decent project delivery, service delivery, incident management, problem management, and change management.
• Analyse the systems and work directly with users to define system requirements, design and propose solutions, configure the software and train employees.
• Performing day-to-day maintenance on the SAP system, as well as installing new upgrades and testing for bugs, besides system configuration and data migration.
• Optimizing the system for easy use, and training employees in its functions and support all new required business improvements, changes and propose the integrated best-fit design to these new or changed Business Processes without impacting other regions.
• Meeting directly with users to find out their SAP-related needs and incorporate these needs into a cohesive plan