9 Problem management Jobs in India

Job Title : Storage Administrator (L2)

Experience : 4+ Years

Location : MDC – Manesar, Gurgaon / HDC – Bengaluru (Hebbal)

Work Mode : Work from Office (5 Days a Week)

Shift : 24×7 Rotational Support

Role Overview :

We are looking for an experienced Storage Administrator (L2) to manage, monitor, troubleshoot, and maintain enterprise storage infrastructure, SAN fabric environments, and disaster recovery operations. The ideal candidate should have hands-on expertise in HPE 3PAR/Primera storage, Brocade SAN switches, storage provisioning, replication, and incident management.

The role involves ensuring high availability, optimal storage performance, data integrity, and business continuity while adhering to ITIL processes and operational standards.

Mandatory Skills :

HPE 3PAR / Primera Storage Administration, Brocade SAN Switch Administration, Fibre Channel (FC) Fabric Management, FC Zoning, LUN Provisioning / Mapping / Masking, Storage Replication, Snapshot and Clone Management, ServiceNow Incident / Problem / Change Management, Storage Connectivity Troubleshooting, and Enterprise Storage Performance Monitoring.

Key Responsibilities :

1. Enterprise Storage Administration :

• Perform LUN provisioning, mapping, masking, expansion, and decommissioning across enterprise storage arrays.
• Monitor storage capacity, utilization, performance, and overall array health.
• Manage storage snapshots, clones, and replication activities.
• Troubleshoot storage-related hardware, firmware, and configuration issues.

2. SAN Fabric Management :

• Administer and maintain Brocade SAN switches and Fibre Channel (FC) fabrics.
• Configure and manage FC zoning, including single-initiator zoning and fabric connectivity.
• Monitor SAN fabric health and troubleshoot connectivity issues between hosts and storage arrays.
• Coordinate with server, network, and storage teams to resolve infrastructure issues.

3. Disaster Recovery and Data Protection :

• Support storage replication, disaster recovery (DR) operations, and recovery testing.
• Validate replication status and investigate replication failures.
• Assist with business continuity activities and ensure compliance with recovery procedures.

4. Linux and Host Connectivity Support :

• Troubleshoot server-to-storage connectivity, filesystem issues, and storage performance bottlenecks.
• Support Linux multipathing configurations and logical volume management (LVM).
• Perform basic Ubuntu/RHEL administration and filesystem troubleshooting.
• Analyze system performance using standard Linux diagnostic tools.

5. Incident, Problem, and Change Management :

• Handle incidents, service requests, problems, and change requests through ServiceNow.
• Perform root cause analysis (RCA) and implement corrective actions.
• Follow change management procedures and operational SLAs.
• Coordinate with OEM vendors, including HPE and Hitachi, for complex hardware, firmware, and technical issues.
• Maintain technical documentation, operational procedures, and incident records.

Required Technical Skills (Must-Have) :

• Storage Administration : HPE 3PAR / Primera storage administration.
• SAN Switches : Brocade SAN switch administration and Fibre Channel fabric management.
• Storage Provisioning : LUN provisioning, mapping, masking, and capacity management.
• SAN Zoning : FC zoning, fabric health monitoring, and connectivity troubleshooting.
• Data Protection : Storage replication, snapshots, and clone management.
• ITIL Operations : Hands-on experience with ServiceNow ticketing, incident management, problem management, and change management.
• Troubleshooting : Strong storage connectivity, performance, and infrastructure troubleshooting skills.

Good-to-Have Skills :

• Hands-on experience with Hitachi VSP storage platforms.
• Exposure to Ceph distributed storage.
• Experience with Cisco SAN switches.
• Ubuntu/RHEL Linux administration.
• Linux LVM, DM-Multipath, NFS, and CIFS.
• Linux performance monitoring tools such as top, vmstat, iostat, and sar.
• Linux package management using APT/YUM.
• Basic Bash scripting or storage automation using Ansible/Python.

Educational Qualifications :

• BE / B.Tech / M.Tech / MSc / MCA or an equivalent qualification in a relevant discipline.
• HPE, Hitachi storage, or Linux certifications are preferred.

Required Competencies :

• Strong analytical, logical troubleshooting, and problem-solving skills.
• Good communication and coordination skills for working with OEM vendors and cross-functional teams.
• Ability to manage incidents and prioritize tasks in a time-sensitive environment.
• Proactive approach toward infrastructure availability, performance optimization, and service reliability.
• Willingness to work from the office five days a week in a 24×7 rotational shift environment.

Important Note : Interested candidates should have strong hands-on experience in enterprise storage administration, Brocade SAN fabric management, and ITIL-based infrastructure support.

Operations Executive

Experience: 0–2 years |

Team: Operations Team

Job Description Operations Executive is responsible for managing day-to-day operations, ensuring smooth workflows, and improving processes for enhanced efficiency. They act as a bridge between various teams, including sales, customer service, and finance, to ensure operational excellence and compliance with company policies. This role requires strong analytical, problem-solving, and organizational skills to support the company’s objectives and deliver exceptional service to clients. Key Responsibilities • Manage day-to-day deal and investment operations • Coordinate with Sales/RMs, Business, Tech & Marketing teams • Ensure updated deal dockets, trackers and operational MIS • Analyse investor, investment and deal-level data • Work extensively on Excel / Google Sheets • Use basic SQL for data extraction and analysis • Support investor-related processes including payouts, reinvestments and settlements • Coordinate with internal teams for documents and pending requirements • Identify operational gaps and drive issues to closure • Support new features/process launches and testing • Identify opportunities for process improvement and automation

Requirements • 0–2 years of experience in Operations / FinTech / Financial Services / Sales Operations • Strong Excel/Google Sheets skills • Good analytical and problem-solving ability • Strong attention to detail • Good communication and stakeholder-management skills • Ability to manage multiple tasks and follow through independently • Interest in financial/investment products is a plus

Internship duration - 3 months

Conversion to a full-time position after the internship will be based on performance. 

Vista Plus Development & Engineering – Production Support

We are looking for an experienced Vista Plus professional to provide production support, health monitoring, and operational governance for enterprise reporting and document archival platforms.

Key Responsibilities:

• Provide production support and health-check monitoring.
• Perform Linux administration and Shell scripting.
• Handle application installation and upgrades in Linux environments.
• Manage file systems and production issues.
• Support Incident, Change, and Problem Management in line with ITIL practices.
• Work with basic Oracle/database concepts.
• Maintain documentation and operational governance.

Required Skills:

• Vista Plus Development & Engineering
• Shell Scripting
• Linux
• File System Management
• ITIL
• Oracle/Database concepts
• Production Support

Preferred: Application migration, automation/scripting, audit & compliance, and enterprise reporting/document archival experience.

Contract: 12 months | C2H | Hybrid

Business Development Associate (BDA) – AcceleratorX

About AcceleratorX

AcceleratorX is a fast-growing EdTech company helping learners build successful careers through industry-relevant upskilling programs, practical learning, mentorship, real-world projects, and career support.

Role Overview

We are looking for an energetic and target-oriented Business Development Associate to join our Sales team. The role involves connecting with prospective learners, understanding their career goals, counselling them on suitable programs, and converting qualified leads into enrollments.

Key Responsibilities

• Connect with prospective learners through calls, WhatsApp, emails, and virtual meetings.
• Understand learner needs and recommend suitable programs.
• Explain programs, mentorship, projects, and career outcomes.
• Manage leads, conduct follow-ups, and handle queries/objections.
• Drive enrollments and achieve revenue and collection targets.
• Maintain accurate CRM records and coordinate learner onboarding.

Requirements

• 0–3 years of experience in BDA, Inside Sales, Academic Counselling, Admissions, or B2C Sales.
• Freshers with strong communication and a sales-oriented mindset are welcome.
• Excellent communication, persuasion, and relationship-building skills.
• Comfortable working in a target-driven environment.
• EdTech/Education Sales experience is preferred.
• Immediate joiners preferred.

What We Offer

• CTC up to ₹5 LPA, based on experience and interview performance.
• Performance-based incentives.
• Career growth and learning opportunities.
• Exposure to a fast-growing EdTech environment.

📍 Location: Bengaluru – Work From Office

💼 Job Type: Full-Time

Position: BMC Remedy ITSM Developer

Location: Pune

Experience: 5–10 Years

Notice Period: 0-15 Days

We are looking for an experienced BMC Remedy ITSM Developer to join our team and contribute to the development, enhancement, and support of enterprise ITSM solutions.

The ideal candidate should have strong hands-on experience in BMC Remedy development, workflow customization, integrations, and troubleshooting within large-scale enterprise environments.

Key Responsibilities:

• Design, develop, and support BMC Remedy applications and workflows.

• Work on product enhancements, customizations, and bug fixes from design to deployment.

• Analyze business requirements and translate them into technical solutions.

• Develop and maintain Remedy forms, filters, escalations, active links, and workflows.

• Troubleshoot and resolve application issues across multiple environments.

• Develop and support integrations using REST and SOAP web services.

• Collaborate with architects, product teams, and cross-functional stakeholders.

• Participate in testing, deployment, and production support activities.

• Ensure solution quality, performance, and scalability.

Required Skills:

• 5–10 years of experience in BMC Remedy Development.

• Strong expertise in Remedy AR System and Workflow Development.

• Good understanding of BMC Remedy ITSM Suite.

• Experience with Incident, Change, Problem, and Service Request Management modules.

• Hands-on experience with integrations using REST and SOAP APIs.

• Knowledge of JavaScript and web service development.

• Strong troubleshooting and problem-solving skills.

• Excellent communication and stakeholder interaction skills.

Preferred Skills:

• Experience with BMC Helix Platform.

• Exposure to Smart IT and Digital Workplace (DWP).

• Experience supporting enterprise-scale ITSM environments.

If you are passionate about BMC technologies and enjoy solving complex business and technical challenges, we would love to hear from you.

Job Description for Site Engineer

Oversee solar installation projects from planning to execution.

Ensure compliance with quality standards and project specifications.

Collaborate with cross-functional teams to optimize site operations.

Troubleshoot and resolve any site-related issues.

Monitor project progress and report on key performance metrics.

Qualifications:

Minimum of 2 years of experience in solar energy systems installation and maintenance.

Strong knowledge of solar technology, components, and project planning.

Familiarity with site engineering practices specific to solar energy solutions.

Relevant certifications in solar or renewable energy systems are advantageous.

Excellent teamwork and communication skills to ensure project success

We are looking for a result-driven BDM to be responsible for monitoring and supervising a team of consultants to achieve the organization's objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the the sales.

Sales Lead Requirements:

• A bachelor's or associate's degree in marketing, sales, or a related

field may be advantageous.

• Experience in sales is necessary.

• Strong sales ability, business acumen, and commercial awareness.

• Excellent communication, interpersonal, and customer service

skills.

• Strong leadership abilities.

• Good time management, strategic planning, and organizational skills.

Position: Team Leader

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Hybrid)

Company: JNJ Technologies & Services

Location: Vijayawada, Hyderabad

Language: English & Hindi

SAP APO Consultant 

Minimum 6+ year of Experience, relevant 5+ years as SAP APO Consultant.
Having an experience in DP andd SNP module
Minimum 2 end to end implementation is Mandatory
• This is for a support project, we are looking for candidates with minimum of 1 Implementation, Rollout, Support, upgrade, enhancements and various areas with implementation
• For users globally to ensure decent project delivery, service delivery, incident management, problem management, and change management.
• Analyse the systems and work directly with users to define system requirements, design and propose solutions, configure the software and train employees.
• Performing day-to-day maintenance on the SAP system, as well as installing new upgrades and testing for bugs, besides system configuration and data migration.
• Optimizing the system for easy use, and training employees in its functions and support all new required business improvements, changes and propose the integrated best-fit design to these new or changed Business Processes without impacting other regions.
• Meeting directly with users to find out their SAP-related needs and incorporate these needs into a cohesive plan