TeleCaller

Company: IDFC First Bank

About the company:

IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we'd want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.

Role Overview:

Location      : Navi Mumbai

Experience    : 6 to 10 years

Compensation : Upto 27 LPA (Commensurate with Experience)

Key Responsibilities: 

• Banking industry Experience, preferably in Securities Lending Domain (LAS – Loan against securities).
• Solution experience in one of more of the following Lending areas:- Business Process Automation, Credit & Portfolio Analytics, Commercial Loan Product, Loan Servicing and Risk Management.
• Familiar with multiple securities events i.e. Share sale, corporate action, Revaluation, DP & LTV Calculations etc.
• Should be able to play catalyst role between business and IT.
• Good Communication skills with ability to lead domain discussions with BFSI Stakeholders.
• Should be able to provide domain support to development and technical teams on core Securities Lending domain.
• Provide support to business teams in terms of answering questions, clarifying requirements, and resolving issues as they arise during design and development.

Department: International Tele Sales

Target Markets: US, Canada, Australia

About the Role:

We are looking for dynamic and persuasive professionals to join our International Sales team as VIP Product Counsellors. This role involves connecting with international clients, understanding their requirements, and offering them tailored solutions for our premium products/services.

Key Responsibilities:

• Engage with potential customers from international markets (US/Canada/Australia) via phone calls.
• Explain product features and benefits in a clear and compelling manner.
• Build strong customer relationships to ensure high conversion rates.
• Follow up on leads and close sales effectively.
• Maintain accurate records of interactions and transactions in the CRM system.
• Adhere to company policies and deliver excellent customer service.

Requirements:

• Gender: Male candidates only (as per role requirement).
• Excellent communication skills in English.
• Prior experience in international sales or BPO voice process preferred.
• Willingness to work in night shifts.
• Goal-oriented with a customer-first mindset.
• Quick learner with a positive attitude.

Position: Manager/Head- Data Scientist/Machine Learning Engineer

• Algorithm Development: Develop cutting-edge algorithms and predictive models to enhance customer experience, optimize inventory management, and drive sales growth
• AI/ML Model Building: Utilize expertise in data science and machine learning to create scalable AI models specifically tailored for both online platforms and brick-and-mortar stores, aiming to improve operational efficiency and customer engagement.
• Ecommerce Optimization: Collaborate with cross-functional teams to implement data-driven solutions for personalized recommendations, demand forecasting, and dynamic pricing strategies to drive online sales and enhance customer satisfaction.
• Deep Learning & Image Recognition: Leverage advanced techniques in deep learning and image recognition to develop innovative solutions for product categorization, visual search, and inventory tracking, optimizing product discovery and inventory management.
• Python Development: Proficiency in Python programming is essential for designing, implementing, and maintaining robust and scalable machine learning pipelines and models, ensuring efficient deployment and integration into existing systems.

Qualifications and Experience:

• Bachelor’s/Master’s degree in Computer Science, Data Science, Statistics, or related fields.
• 3 to 4 years of hands-on experience in data science, machine learning, and deep learning, preferably within the ecommerce or retail sector.
• Proven track record of successful implementation of AI/ML models with tangible business impact.
• Strong proficiency in Python, along with familiarity with relevant libraries and frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
• Experience working with image data, including feature extraction, object detection, and classification.
• Excellent problem-solving skills, ability to work independently, and communicate complex technical concepts effectively to diverse stakeholders.

At Sudoviz, you will work closely with Product Management, Frontend, Backend engineers, and Data scientists that work hard to ensure that Sudoviz's products and platforms are helping our customer's most pressing security problems through intuitive and creative UI solutions.

You will develop secure, and well-tested, and performant features.

As a UI Rockstar, you will craft and code our internal standards for style, maintainability and document best practices for a high-scale web environment. You will maintain and advocate standards through peer code review while consistently shipping incremental features and improvements with minimal guidance.

You will own end-to-end delivery of product features, learn, collaborate and help train other Frontend Engineers joining the team.

Frontend Developer Responsibilities:

• Outstanding Professional experience with React, VueJS, and other modern JavaScript web frameworks such as Angular, Ember, etc
• Experience with writing automated tests using Jest, Karma, Jasmine, Mocha, AVA, tape, etc
• A solid understanding of JavaScript
• Core web and browser concepts (eg. how browsers work? how the rendering engine constructs a website page
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Experience with user interface design
• Developing and implementing highly responsive user interface components using React concepts.
• Developing and implementing frontend architecture to support user interface concepts.
• Design an architecture to support complex data labeling and filtering from multiple sources
• Research how to optimally model and display multidimensional data (e.g. D3 graphs and complex tables)
• Build a framework to support a user-friendly querying language
• Build a comprehensive UI dashboard from the ground up
• Team player - collaborate with Product Designers and Product Managers in order to develop an incredible user experience

Must have

• Excellent communication and documentation skills
• Bachelor's degree in Computer Science
• Good project management skills
• In-depth knowledge of JavaScript, CSS, HTML, and frontend languages.
• Knowledge of REACT tools Webpack, Enzyme, Redux, and Flux.
• Knowledge of performance testing frameworks, including Mocha and Jest.
• Experience with browser-based debugging and performance testing software

Nice to have

• Master's in Computer Science or equivalent/similar
• Monitoring and improving frontend performance.
• Experience in peak performance organizations/product companies
• Experience working with a remote team with a global culturally diverse team
• Passion for open source

Communication

• Proficiency in Written and Verbal communication for success in a remote asynchronous collaboration work environment
• Clearly and concisely communicate about complex technical, architectural problems

Mindset

• Positive solution-oriented mindset with demonstrated ability to onboard and integrate with an organization long-term
• Ability to achieve consensus with peers and clearly share status updates
• Self-motivated and Self managing individual with excellent organizational skills

About the position

We're looking for an experienced and motivated Frontend Developer to join our growing Engineering department. As a Frontend developer you will work closely with the founding team on building an exciting and unique new AppSec management tool. The ideal candidate will be able to work both independently and in a team, collaborating with other team members in product, UX/UI and R&D. It’s a great opportunity to join at an early stage and help shape the future of Application Security Posture Management.

Requirements:

• At least 3 years of experience in web development
• Expert-level JavaScript skills
• Advanced experience with React and Redux

Company Overview

Established in 2014, they are a global technology services company that delivers Digital Transformation, Cloud, Data and Insights, Cybersecurity, and Strategic Staffing solutions that improve customers’ businesses and bottom line. They are a team of over 400 people, headquartered in the US and one of the operating countries is India.

Location: Remote

Skills: .Net core, C#, MVC, Angular 6 or above version, SQL

Experience – 5 to 10 Years

Max CTC for SR .net full stack developer: 20-24 LPA Based on the experience levels.

Responsibilities: 

• Identify complex business problems and work towards building analytical solutions in-order to create large business impact.
• Demonstrate leadership through innovation in software and data products from ideation/conception through design, development and ongoing enhancement, leveraging user research techniques, traditional data tools, and techniques from the data science toolkit such as predictive modelling, NLP, statistical analysis, vector space modelling, machine learning etc.
• Collaborate and ideate with cross-functional teams to identify strategic questions for the business that can be solved and champion the effectiveness of utilizing data, analytics, and insights to shape business.
• Contribute to company growth efforts, increasing revenue and supporting other key business outcomes using analytics techniques.
• Focus on driving operational efficiencies by use of data and analytics to impact cost and employee efficiency.
• Baseline current analytics capability, ensure optimum utilization and continued advancement to stay abridge with industry developments.
• Establish self as a strategic partner with stakeholders, focused on full innovation system and fully supportive of initiatives from early stages to activation.
• Review stakeholder objectives and team's recommendations to ensure alignment and understanding.
• Drive analytics thought leadership and effectively contributes towards transformational initiatives.
• Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.